assistant

faculty

tutor

director of student affairs

administrative assistant

Austin Community College

I do enjoy working at ACC because I find great satisfaction being a part of student and community growth. And the students are wonderful! That being said, the pay has hardly kept up with the cost of living in Austin, so many staff are burnt out after COVID and struggling to survive the economic climate. Especially those with single incomes. People cannot live in Austin on 30-50K a year anymore. Poor HR systems add to this conundrum as ACC does not pay for Master’s or upper level degrees even if a position requires that and negotiating pay is impossible. This means many “supervisors” are making well under those they supervise, who are getting paid for experience solely. It’s relatively easy to move into new positions in different departments if you are a hard worker but that’s the only way one can get an increased salary other than the 1-3% COL raises that don’t even happen each year. And you have to interview for any position, there are no “promotions” or merit raises. ACC needs to pay staff more and offer merit raises so we can grow with the community without burning out. The benefits are good, but that’s to say for any government job.  Upper level administration needs the vision to make ALL departments work together by providing the appropriate management systems and resources and meeting demands of the evolving climate by offering hybrid or remote schedules. Part time staff and adjuncts do not get benefits and have low pay as well. Too much money is being filtered to the top to administration that does not do much for overall operations of the college. 

A typical day at work - a couple hours of prep time beforehand, set up the classroom, make sure students sign in and have materials they need, facilitate instruction, log attendance and upload to campus google drive. 

What you believe you learned-the flow of the adult classroom and creating engaging adult learning, where to find resources and support. 

Management - Overall, leadership and staff were  very supportive and collaborative, but the one main supervisor we had was rarely available or present, slow to respond to emails, if at all, etc.  When she did email, it was sometimes unclear and needed more correspondence for clarification. When issues or questions did arise that only she could address, it just felt like she often didn't have time to support faculty when we needed it. That said, other leadership, staff, and departments were very collaborative and available.

Workplace culture - very positive, inclusive, and collaborative overall.

The hardest part of the job - saying goodbye to students at the end of the semester.

The most enjoyable part of the job - the students! They were amazing and so excited to learn and work together, sharing their progress and confidence. 
ACC's positive and inclusive culture makes it an exciting and fun place to work. 

Being a tutor and being an SI may sound similar, but they are actually very different jobs. As a tutor, I helped students on an individual base. Every student is different, not only just their level of Spanish and the degree of needs, but also their personality and their best approach of learning. I had to individualize my tutoring methods in order to best meet my students' needs.
As a Supplemental Instructor, I actually had my own class to teach. I did not really teach new material; most times I just designed activities for the students to review what they had learned from class: spelling contests, grammar quizzes, mock Spanish interviews, and even youtube videos. 
The difference between being a tutor and a SI was the degree of "direct help" I provided. As a tutor, I helped students in a direct way; as an SI, I tried to have the good students do the "teaching and helping" to the other students, because as research shows, "Students learn the best from teaching others."
The best part of my two jobs? Seeing that happy face when a student understands the grammar or has an improvement in his/her test, and hearing the genuine "thank you" from my students!

At Austin AA I was working in a very positive and helpful environment
The institution is very well organized to facilitated student integral educative and  personal development. 

Colleges are willing to support new instructors, mentoring and sharing their educational materials. 

Students were always very diligent and collaborative in their work in team at lecture and laboratory activities. 

I was able to be a dependable professor for my students and colleges.

I enjoyed to work sour rounding by young and enthusiast students

In a typical day I start lecture asking questions to the students or applying a small quiz. Then I start with the new chapter and explain at the end what techniques the students will be applying for a particular experiment. 

I attended students as office hours or a personal appointment by requests. My students were at the end of the semester with an overall grade up to the 80%.

I typically worked weekends and evenings, so traffic varied widely depending on the time of year. Even at its busiest the circulation desk was fairly low stress. 

I learned about the inner workings of a small college library, how to use Millennium Circulation software, and the basics of troubleshooting a large scale copy machine. 

As a hourly assistant I had very little authority and was often alone in the library as staff, but the campus manager and his office staff across the hall were always there to help if I found myself alone and unsure of an undocumented issue or patron request. 

The hardest part of the job was dealing with patrons who had bizarre questions, as often times it turns out their frustration is because they were not asking the right question. In short, puzzling out what question the patron needs to ask to get to their desired resolution without assuming intentions.

The most enjoyable part was getting to see a patron's face light up when they find the resource they needed.

Working at this College was a great experience
for me.  It was a whole different area of work for me but the people
at the College were very helpful and friendly and made me feel as on of the family.  They always encouraged your work and complimented on how great I was  doing and how much they needed me.
Yes it was Great! I leaned a lot working there.  I will miss 
my co-workers and supervisors very much.  
They encouraged me to learn new things so that I could improve
my knowledge about the workings of a college.
I wish I could have made more money but that is what it is.
All clerk made the same.
They let me work my own hours and included me in all office
parties even though I was only a part timer. 
The College is striving to make the Education system more accessible and affordable to more people by building branches
all over Austin and the surrounding counties.
I learned scanning and proofing of thousands of surveys and
wrote answers in a spreadsheet. Talked to new Graduates by
phone of email everyday on how much they liked Austin Community College!

What is the best part of working at the company?
I have the most supportive work environment I could ask for. My supervisor and coworkers are awesome and I have experienced a very strong collaborative culture during my time here at ACC. However, the communication outside of different departments could be stronger. The work can be very rewarding if you work in a student-facing position. However, as much as I appreciate the new raises, the pay could be better. It would also be nice to have updated job descriptions and to be paid accordingly. There are many times where you will work way outside of your job description if you work in student affairs. All things considered, still a fantastic place to work if you care about students/higher ed. 

What is the most stressful part about working at the company?
Lack of strong interdepartmental communication across campuses.

What is the work environment and culture like at the company?
Very positive and a great place to work

What is a typical day like for you at the company?
Lots of work face to face with students, clerical/other tasks when needed

I found this position to be a “filler” within the college. This position should be offered to students- not individuals with 4 year degrees. If you’re looking for a stagnant job where you can put in minimal effort, this could be for you. A standard day as the Earth and Environmental Sciences Lab Technician consisted of sitting at a desk, occasionally having professors ask you to set up labs. Lab set up usually involved passing out colored pencils to college students or making copies. The college itself is great and I’m sure other departments could be great to work for. I saw my supervisor approximately 2 times within the 5 months that I worked there. The geology department does not have good management. I normally don’t write reviews, but scrolling along I came across a familiar job positing that once catfished me into declining two other job offers. I am writing this review to save someone from the waste of time that I experienced here.

A typical day at work is making sure students needs are met. Responding to emails, chats and calls. 
I believe I learned to understand every student has a different background. Each situation is unique and you need to learn to adjust. You can't take a cookie cutter approach to assisting the students. 
Management is a hit and miss. Some are great and very supportive. Others can be very invasive in your work and your time. 
The workplace culture is great. You work together as a team. Oftentimes we will get together outside of work as friends. 
The hardest part of the job is the busy days where you feel you can't catch a breath, having your calls recorded and listened to, and dealing with angry people.
The most enjoyable part of the job is that you are helping change someone's life. They are starting something new that will help them get jobs and the training they need. Having someone tell you thank you for helping them is so satisfying. 


A.C.C noticed my skills as a tutor of science and mathematics, and this part time job is comforting to work with. At times problems can be challenging, but I have solved every problem that has been thrown my way either by myself or with the help of my colleagues. We demonstrate a team oriented environment, the only down side is that  the hourly tutors are not compensated for each of their obtained skill set. 
Living in Austin is not cheap and something has to ultimately be done to increase the 19 hour work restriction impressed upon the tutoring staff. I have seen outstanding work done by my fellow associates along with my self and it baffles me how negligent A.C.C has been towards rewarding these employees for their passion to help students.

Top Job Titles	Average Salary
Assistant 35 salaries reported	$23.43 per hour
Faculty 54 salaries reported	$82,119 per year
Tutor 41 salaries reported	$25.45 per hour
Director of student affairs 6 salaries reported	$62,463 per year
Administrative assistant 20 salaries reported	$50,050 per year

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