clinical specialist

territory manager

r&d engineer

sales representative

office manager

BIOTRONIK

I came to the company with high hopes, and had the position I applied for been the one I got, it may have been a completely different story.  I was in charge of overseeing the shipping of devices that remotely monitored the pacemakers and defibrillators installed in patients' chests, as well as the correct use of the monitors and the creation of websites to relay the device statistics.  The customers were generally great - people who had recently received implants and who appreciated a kind voice on the phone wanting to help them get better.  I enjoyed nearly all of my field reps and other professional contacts; in fact, many of us built a friendship that, though phone-based, was one I really valued.  But my corner of our department was cut off from the rest of the company, poorly understood (if known at all), understaffed, and run by a man who was constantly angry and who didn't respect the direct shipment techs.  We endured rants, abuse, ridicule, and poor management.  We were told that unless we had a masters degree, there was nowhere for us to move in the company.  After I objected to the manager's open ridicule of a colleague, I was let go.

I am not just drinking the Kool-Aid, the products are pioneering a new future. This company is not share holder owned, they do not have lobbyists like the “big box” companies. The patient outcome is what they strive for. But recently in 2020, with a new VP in sales, it has gotten pushy and we don’t want to lose integrity with our customers doing uncomfortable things “just to make a sale”. Sales quotas have been unattainable and compensation plans have been taken away. Emails with life changing information such as a change in compensation plan sent have been marked as “signed” in agreeance as soon as they are simply opened. The CRM side of the business gets favored and compensated much better, while the VI side has a lot more cold calling work and gets compensated less.

Biotronik started as a great place to work. But with all the changes in management it has ended as  one of the worst places to work The back stabbing is horrible. Not woman friendly. 
A typical day at work was being at will to your doctors, with no support. You are on your on. No one cared about your accounts therefore you are scrambling to cover everything yourself. The disconnect from home office, management to the field is sad.
The learning process is sad also due to the fact the education field was basically shut down, (laid off).
The technology is at a stand still, nothing is new or innovative. Anything Bio seems to try to come out with is flat.
The most enjoyable part of the job was the patients, the docs and the staff.

Biotronik was a great company to work for, until they started not caring about the people.  I worked there for 6 years, was a stellar employee and was discharged without notice or an offer to change departments due to them hiring a dept director who did not like me.  Employee retention is awful.  They do not care about their employees.  Go ahead, be like me and get super stellar reviews, earn the admiration and respect of your fellow employees and other department managers, and they will still chop you for no reason whatsoever.  DO NOT WORK FOR BIOTRONIK!

Direct medical sales professional with over 10 years of successful medical device sales experience. Results-oriented leader with the skills to drive business growth, capitalize on new revenue potential, and manage all aspects of daily business operations. Extensive working knowledge of domestic regulations relative to the medical device industry.  Consultative turnaround specialist with strong track record of bringing life back in to declining territories.

After more than 20 years at Biotronik, I gained valuable experience working in Customer Service, Marketing, Sales, Tech Services and Clinical Studies departments.  The company is very multi-cultural and it was enjoyable working alongside people from different countries and cultures.

My time at Biotronik has been a chaotic mess. I've  spent 10 months going from one emergency assignment to the next, working nights and weekends just to survive. Management does not prepare for bad situations they just respond. So I've spent my entire time there responding to issues. Working with other departments and the feild is always a battle. People are generally unwilling to help becuase they are barried in their own messes to solve.

Work hard company takes care of you. Best benefits. Had lots of home made birthday cakes. I learned about cardiac devices and their purposes. Management was awesome. Very easy going. Hardest part of the job was repetitive data entry.

Great product portfolio.  Challenging brand name within the U.S.  Company's inclusion on the largest national contracts means little since many customers won't try the new products.  This is due to the organization's lack of long-term committment, adherence and persistence to marketing strategies.

I experienced the worst manager of my entire career there. His main objective was to prove contract workers were incompetent. Never had a positive word and was constantly criticizing. I hated everyday I worked there.

Top Job Titles	Average Salary
Clinical specialist 63 salaries reported	$98,730 per year
Territory manager 16 salaries reported	$107,500 per year
R&d engineer 3 salaries reported	$32.00 per hour
Sales representative 2 salaries reported	$57,500 per year
Office manager 4 salaries reported	$76,250 per year

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