vendor

account coordinator

customer service representative

billing analyst

account manager

BOSS FACILITY SERVICES

BOSS is appealing since its hours are 7:30am-4:30pm, meaning you'll leave early in the afternoon, and many young crowds come in so its easy to connect with people and become friendly with coworkers and make friends.

Sadly, they overload your "boards"/work throughout the day so you never get given a break to catch up, and with the low pay rate they are giving it is not worth staying at BOSS long-term unless you're guaranteed a promotion and the job is essentially a dead end.

They promise to give out promotions and reviews but never follow up on said reviews. Many employees stick for 1-2+ years and barely get promoted, and if they do get given 1-2 dollar raises that's it. Long-term employees usually reap better benefits and salaries since they get tenure. 

If they don't like you for x y z reason (whether you outright know why or don't), they will do whatever they can to can you and uproot you from the company. They have fired people randomly in the middle of their shifts for no reason souly on the reason they "warned" them previously on things but never have, or when employees submit 2-week notices they let them go on the spot instead of letting the employee ride out their notice. 

I have completed my first year at Boss Facility Services and its been a great experience. My daily tasks include over seeing the AP dept., processing payments, vouching vendor invoices, handling calls from Vendors, I have also had the opportunity to hold training classes for the vendor portal with other departments which allowed us to interact and  receive their feedback. Boss encourages learning skills through Knowledge webinars which has been a great tool to manage my daily tasks. The owners are all approachable. Its been a long time since I have worked for a company that cares and stays involved  with their employees. Management encourages and values everyone here, they show their appreciation by company holiday parties, luncheons and special events. We also have the ability to work safely from our homes during severe weather. Boss also offers paid dental, vision and life insurances as well as shared health insurance. Boss is a successful business that thrives on the value it sees in an employee and the commitment that employee provides.

A typical day at work is answering/Making calls, sending emails, updating work orders and maintaining an import of documents from our vendor portal. We are consistently learning and training on new things within the company. Which shows room for growth whether its in another department or a promotion in your own department. Management shows how much they appreciate their employees support and efforts by rewarding us with lunch's, gifts, company apparel & special event days. (such as: pie day, appreciation day, boss day, etc). To me the hardest part of the job is learning the in and outs of your department, until you study and learn how everything works, you will not understand how the company flows. It takes time and effort! One thing I enjoy about working at boss is the staff and employees, but also the early hours and in the event of anything personal you can always work from home. I know some people cant afford to lose hours so with the option to work from home is great. 

A typical work day for me is very productive, yet relaxing. I feel good about my daily contributions to the company thus far. You can tell the owners and management teams truly care about the company, and the employees. The workplace culture is very team driven and overall enjoyable. As long as you show up and do your job, you will absolutely love it. Everyone is always willing to help. So far, I think management does a great job. They truly want you to succeed. The most enjoyable part of my job is being able to learn new things everyday. The department I am in requires me to work on several special projects, and I feel a great sense of overall job satisfaction, especially with knowing that my hard work ethic is appreciated. I truly love what I do here, and I look forward to growing with the company.

I start every interview with, "My goal is to frighten you a little because this industry is truly not for everyone."    Boss has more than tripled in size over the past nine years.   Nearly 30% of current employees have moved into higher level positions from when they started.  More than 50% of all low and mid-level manager positions were filled from within the company.   We had minimal benefits nine years ago, today we have company paid dental, vision, life insurance, short/long term disability coverage, a non-contributory 401K and double the paid time off, in addition to the original shared health care coverage.  We strive every day to be better than the day before.     
Not a day goes by that I'm not grateful for the dedication and commitment that the team shares.  I will continue to start every interview with "My goal is to frighten you a little because this industry is truly not for everyone." confident that it will help eliminate anyone who doesn't believe that we are truly Built On Superior Service!

On a typical day I manage the accounts of thousands of our vendors.  I have learned how to interact with people around US, Canada and beyond.  We have themed barbeques, contests during the holidays, and they always find an excuse to thank us with food and overall hospitality with clothing and etc..  The culture of the company is an open one that caters to anyone willing to put in the work and take ownership of a given issue. The hardest part of the job is explaining why a particular tech may not be a good fit to that tech.  The most enjoyable part of the job is that they allow me (and anyone) to incorporate my own hobbies and talents into part of the my job and have encouraged me to grow in all aspects of my life.  It is a good thing I still have more to learn and that BOSS can help me in that continual process because I know they will always help me land on my feet.

The most enjoyable part of this job is the teamwork within the departments. Co-workers here are helpful. They guide you to succeed and do your job well... However, over the past few months, new leadership has strained this office. BOSS is starting to lose trust in its longtime, experienced employees who know what's best for the company. Communication between the higher ups and the departments has evaporated, and it feels disrespectful and dismissive of hard work being done. BOSS is more interested in monitoring your cell phone activity than really listening to its employees on how to improve operations. Watching the devolution before your eyes is sad...

BOSS can work if you are in a situation where the income level works for you and you do not desire growth or opportunity of any kind.

Opportunity will be dangled over your head for years if you let it be. But it’s more of a sales pitch than a reality where hard work gets rewarded. Get out the minute you feel stagnant as that feeling never subsides.

If you are someone who desires structure and processes, this is a no-go. Training is non-existent unless you get lucky with who is in charge of your training. Otherwise, you will likely be on your own within the first few days. 

Stress stress stress and very low morale. Upper management does not care about us. The pay is terrible. They’ll tell someone they don’t deserve more and your replaceable (mean while I can easily replace you from being my source of income) you give a 2 week notice and they’ll tell you not to come to avoid paying you pto (cheap) that’s why I left and didn’t come back the following week. Why act professional for people don’t have professionalism in their vocabulary. The people you work with are nice and great and they’re there to help you…. Other than upper management of course. Some people there are annoying and can stop talking if their life depended on it but it’s whatever 

Do not do any contract work for them, they seem to be operated by a bunch of inexsperanced young people that have no clue about how to treat a vendor. They take for ever to pay up to 6 weeks and they will pick apart your work at nauseam. Just not worth the hassle. There is good people out there that Will pay for your service and BOSS is not it.
I gave one star because I had to.

If your a client and you use them, shame on you for hiding behind a group of incompetent unfair bullies. Seriously there is a lot of good vendors out there and Boss is running them all off.

Top Job Titles	Average Salary
Vendor 7 salaries reported	$20.07 per hour
Account coordinator 10 salaries reported	$20.00 per hour
Customer service representative 5 salaries reported	$19.10 per hour
Billing analyst 5 salaries reported	$19.75 per hour
Account manager 8 salaries reported	$23.02 per hour

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