executive assistant

staffing consultant

administrative assistant

pharmacy technician

senior pharmacy technician

Beacon Hill

What is the best part of working at the company?
I had a very positive experience learning about and interviewing for the Customer Service Representative role with Beacon Hill. From my interactions and research, it’s clear that the company values professionalism, strong communication, and supportive teamwork. Beacon Hill is a well established staffing and professional services firm with a broad network of clients and opportunities that help team members grow in their careers.  

Throughout the interview process, I was impressed by the company’s emphasis on clear expectations, customer focus, and collaborative problem solving all of which are essential for strong performance in a customer service role. The job responsibilities, including engaging with customers, resolving inquiries accurately, and working closely with internal teams, align well with both my skills and my commitment to delivering high-quality service. 
I’m genuinely excited about the possibility of contributing to Beacon Hill’s mission and further developing my skills within such a dynamic and people-focused organization.

What is the most stressful part about working at the company?
I honestly have not found any part of this position to be stressful from what I learned from the interview. The expectations are clear, the training and resources are thorough, and the team environment is very supportive. When challenges arise, they feel manageable because there is always guidance and collaboration, which makes the work both enjoyable and motivating.

What is the work environment and culture like at the company?
Beacon Hill’s culture appears to support professional development and inclusivity, and many employees highlight the company’s inclusive environment and opportunities to learn new things.  ￼ While experiences can vary across teams and assignments, the overall impression I gained is of a company that values integrity, responsiveness, and professional growth traits that strongly resonate with my own work ethic and goals.

What is a typical day like for you at the company?
An ordinary day typically involves assisting customers through phone, email, or system inquiries while providing clear, professional, and empathetic support. The day is well-structured, with defined processes and tools that help manage tasks efficiently. You can expect to handle customer questions, resolve concerns, document interactions accurately, and collaborate with team members when needed. There is a strong emphasis on communication, organization, and delivering a positive customer experience, all within a supportive and well-paced work environment.

I was really excited to start out at BHSG, but my experience was cut short by a number of factors that made the experience get worse as time went on.
- I loved my team, but there were some that had personal agendas that would snitch on people on the team to bring them down. The environment became toxic and the trust in the team diminished quickly.
- The metrics were constantly changing, and wildly different from other offices. They are up to the discretion of your manager, and they can make it incredibly difficult to meet them. Every time a metric was met, it seemed like my manager wanted to push the goal post further back. While this can be good for growth, it was done poorly and led to consistent burnout among the team.
- There was little to no work/life balance. We were consistently encouraged to keep working as it will "pay off later". This included getting told to work until night on Fridays if metrics weren't met. I generally worked 7am-6pm with few breaks in between and another 1-2 hours at night to prepare for the next day, and that was considered not nearly enough.
- My office was working completely in-office, while other nearby ones were mostly remote. This job can be done fully remote, and I see the benefit of working in person with a team on occasion, but fully in-person was unrealistic as the office was far from the team, too small for our size and made it difficult to meet call metrics as it was so loud and distracting. Work from home days were seen as a reward for top performers instead of something that could help increase performance and reduce burnout. You were also discouraged from taking a full lunch if you weren't a top performer.
***This job is all calls. It's 90% cold calling and a lot of it. There are a ton of factors outside of your control and it's incredibly discouraging. While this is typical of SDR/sales roles, this coupled with the above factors, and a VERY small commission structure that doesn't increase until you reach a certain level of business (usually around 1-2 years in), makes this role much less desirable than other entry-level sales roles.

They placed me at Chicago Housing Authority  on 35th and State. They didn't provide parking for employees so it's either park my car 3 and half blocks down and walk up to CHA or pay the outrageous parking fees to park across the street. They literally just place you and don't care how you get trained or if you ever do. My supervisor (the one that called and had me fired) didn't know what she was doing either. She was just as new to her role as I was and she wasn't even certified to be a Supervisor like she was literally retaking the test because she failed the first few times. She was more interested in begging for my food everyday and selling her cake decorating business during work hours instead of training me like she should've. She just told me to sit with random people who didn't even have the same job title as I did. Whenever I did need help she took extended lunch breaks and was never to be found until it was time for her to pump(she just had a baby). When Beacon Hill fired me they literally took the word of the someone who never taught me anything, didn't pass the test herself, disappeared whenever she felt like it, always starving and begging for food, moonlighting with her cake/infused strawberry business, never had any work for me so called Supervisor. No one om her team likes her! They sad part about it is that I told them I was going back to school and it was ok with everyone at first for me to still work full time and attend school but they fired me 2 days before school started. Beacon Hill literally waits until you leave for the day and fires you, whole time you left all your stuff there, thinking you'd return the next day. I wasn't allowed to go get my pink Nike shoes I left or any of my personal desk item I brought with MY OWN MONEY. My position was a Clerk and for all the work you do they only pay you $13hr even after you pass the test. And when I tried to call my recruiter to get collect unemployment he literally stopped answering my calls and would tell people at the front desk to tell md he wasn't there or he was in a meeting. When I actually walked in that sane day and saw him sitting at his cubicle literally ignoring my calls and emails.

My experience with Beacon Hill reflects more the experience due to the position I was placed in.  I went through an interview with Beacon Hill via Skype.  I was then sent on a job interview with a company interested in my skills outlined on my resume.  My intent was to be hired in an A/P position, but a bookkeeper position came available.  Following the interview with the company, I was placed in a temp to hire position. I accepted a lower wage than previously worked and far beneath the wage for bookkeepers; with the understanding what my wage would be once the 90 day period concluded.  The position I was placed in was full bookkeeper for 4 memory care facilities out of state; with minor A/P in its demands and predominantly payroll and other needed functions.  The training at the company consisted of the trainer reviewing her 2 facilities for 4 days that first week and from 8 to 2.  Training was hit and miss and not consistent in a beginning to end steps for each duty. Following another bookkeeper quitting, I was given 4 facilities and the trainer then started on another new person.  Attempting follow up on the needed duties, procedures, and deadline with someone unavailable or training someone else was highly frustrating and resulted in not meeting deadlines.  In communication with Beacon Hill Staffing twice on the work atmosphere and duties; after 4 months of working there as a temp below wages, I expressed my frustration at the volume of work assigned and the wages, and having not been hired.  I requested Beacon HIll follow up with company on my fit within their company.  Being as that I was Beacon Hill's employee until such time I was hired, it was their responsibility to address my standing with the company.  Instead, the company came to me and I had to endure a walk of shame with their then deciding I did not fit their needs.  I would not recommend working for this agency, as my experience with them leads me to believe that placement and their cut in that outweighed their duty to the employee they were placing.

While working with Beacon Hill Staffing Group on an assignment at Charter Communications, I was placed in a very difficult and emotionally distressing work environment. From the start of the assignment, I experienced harsh and demeaning treatment from the reporting manager at Charter. I was often belittled, spoken to in a degrading tone, and made to feel like I didn’t belong. The treatment was so severe that it brought me to tears on multiple occasions.

I reported this behavior to Beacon Hill early in the assignment. The account manager I worked with at Beacon Hill was kind, approachable, and seemed genuinely sympathetic to my concerns. Unfortunately, while I appreciated their understanding on a personal level, no meaningful action was taken to support me professionally. There was no attempt to intervene, mediate, or reassign me to another opportunity. Instead, I felt as though my concerns were minimized in favor of maintaining their business relationship with Charter Communications.

Ultimately, I was left feeling unsupported and discarded, as if my well-being was less important than preserving a client contract. Being dropped as a contractor under such circumstances was not only disheartening but deeply unprofessional.

I hope Beacon Hill takes this feedback seriously and implements better systems for advocating on behalf of their contractors—especially when those contractors raise legitimate concerns about workplace mistreatment. Every professional deserves to feel safe, respected, and valued in their work environment.

I recently had the pleasure of working with Beacon Hill Staffing Group, and I must say that my experience was nothing short of outstanding. Their commitment, professionalism, and dedication in helping me find a truly great job were truly commendable.

From the very beginning, Beacon Hill Staffing Group demonstrated their expertise in the industry with clean clear communication. Their team took the time to thoroughly understand my skills, qualifications, and career aspirations. They went above and beyond to match me with an opportunity that aligned perfectly with my goals and aspirations.

Throughout the entire process, the communication from Beacon Hill Staffing Group was exceptional. They kept me informed at every step, providing timely updates, and answering any questions I had promptly and efficiently. I never felt left in the dark or unsure about the progress being made on my job search.

What truly sets Beacon Hill Staffing Group apart is their personalized approach. They treated me as an individual, taking into consideration my unique strengths and preferences. The team took the time to get to know me on a personal level, which allowed them to find a job opportunity that was not only a great fit professionally but also matched my personality and work style.

The level of support I received from Beacon Hill Staffing Group was unparalleled. They provided invaluable guidance throughout the interview process, offering valuable insights and tips that helped me showcase my skills and stand out from other candidates. Their expertise was instrumental in helping me secure a fantastic job that exceeded my expectations.

Five out of Five

There are very few nurses that are good and I’ve been told when I asked for help from several nurses that it’s not their job. They hire literally anybody. One day they work and then poof they never come back and are scheduled to work even when they repetitively don’t show. I’m very vocal about my patients and I always get brushed off even when I report. Showers never get done. You will be on a full hall with 6 or more showers and get asked to do showers that are not even scheduled to the extent when family complains then they will make you do their shower. Half the time you can’t even get a break because there is so much to do. When State comes in all the DONs and ADONs come out of their office for once and act like chickens with their heads cut off. They are up and around acting like we must follow every rule in the book yet when state isn’t here they don’t care. They are constantly under staffed and won’t cover halls when people call in. They let anyone leave at random times at their convenience leaving patients unattended. They never have supplies. At some points you’ll have to look room to room for diapers or wipes or have to put small diapers on everyone to the point it’s like a thong. I genuinely love my patients and miss them dearly but I don’t have the heart to work there. State should really keep there eyes open because they hide this places flaws. If you quit after being there for so long they will be petty in your last two weeks. If you plan on working here don’t plan on staying long.

Advice to Management:

Enhance Transparency: Clearly communicate contract terms, compensation, and criteria for contract extensions.
Address Pay Discrepancies: Ensure fair compensation and manage differences among contractors to avoid tension.
Promote Professionalism: Actively manage conflicts, enforce workplace policies, and improve the candidate selection process to foster a positive work environment.
Utilize Skills Effectively: Align job responsibilities with the skills and experience of contractors to maximize their contributions.
Equal Opportunities: Provide fair opportunities for overtime and other benefits to all employees.
Cover Essential Costs: Consider covering necessary expenses like immunizations for contractors and honor commitments related to benefits.


I have been in customer service for over 20 years. I have been promoted to team lead and an office coordinator. I enjoy working with co-workers, as well as, by myself. I have worked within the medical field in different positions and liked all of them. I am currently working at a third party administrator for health and welfare benefits through an employment agency for a year now.

I am looking to obtain a full-time permanent position; in a position and company that I can see myself moving up in and staying with for years to come.

I can say I have learned something new in every position I have worked in and I believe you can learn something new everyday at work or in your personal life. 

I truly love being able to help people whether on the phone or in person. The hardest part of that is when I am unable to accommodate the person due to policy or the extent to my availability of my position. However, I do try to speak with management about any situation whether the outcome. It never hurts to ask or present an idea.

I was located on a job site by this company and interviewed with the current location I am contracted with. Within a year of being at the company I took over the role of Program Manager. My typical day is taking calls from our patients and assisting them in ordering items they or a loved one may need before they check out. I also meet with different departments within our network to see if my department can assist them with meeting out patients needs. I manage the current departments within our network manage the inventory we supply. I work directly with all of our vendors to make sure that our pricing is the best that we can get and that they are making sure we are receiving the best possible freight and the vendor is meeting time commitments. I also manage 2 online websites. One is a customer site and the other is an internal site. I work with our marketing and ebusiness departments to make sure that we are marketing our customer site in order to increase sales.

Top Job Titles	Average Salary
Executive assistant 257 salaries reported	$113,426 per year
Staffing consultant 180 salaries reported	$58,136 per year
Administrative assistant 197 salaries reported	$27.96 per hour
Pharmacy technician 23 salaries reported	$20.28 per hour
Senior pharmacy technician 3 salaries reported	$20.17 per hour

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