direct support professional

registered behavior technician

administrator

administrative assistant

residential manager

Benson House Inc.

Let me just start off by saying that working with the clients is not the issue, it’s management. They do not care about you and will throw you under the bus to save themselves. They are unprofessional in the way they speak to the employees. When important issues are brought up to management they sweep it under the rug. There is no change to better the homes. I can’t speak on the other housing facilities but there is a favorite shift amongst the administration and it shows (i.e letting them get away with things and blaming other shifts). There is so much miscommunication between management, staff, other houses, that this causes each home to be run differently when they should all be on the same page. 
This company has such a high burnout rate and it makes sense, severely underpaid. Especially when clients can be highly dangerous towards staff. You are not allowed to have the two 10 minute breaks that other jobs have. You’re considered to have a working lunch. This company is severely understaffed so there wouldn’t be anyone to even cover breaks if we had them. We are so understaffed that we can’t follow the clients ratio sometimes. You accrue vacation at a very slow pace that it’s not even worth saving. The workers comp company they use only pays you about $13 an hour while you’re out (not the first 3 days) on a work injury. So if you get hurt (i.e concussion) it’s better to come in since most people can’t live off of that. This company does not care about the clients whatsoever, it’s all about the money. 
DO NOT WORK HERE

This place has terrible management, Since being hired I’ve seen 7 different managers alone come and go. The staff turn over rate is crazy!! There is no communication between management and staff. There is clear favoritism, drama, drama, drama is the best way to describe the work environment. Any good advice goes no where, the management only talks to you or even comes around when something is wrong. They don’t even know half of the people that currently work at the house because of the turnover rate and how little they even show up. There are no raises, no evaluations, no room for growth, they are currently promising people a chance to be an admin but never actually giving the status change. They are using them for cheap labor. I would avoid this place at all cost! You don’t get breaks or a lunch, no holiday pay or overtime. You accumulate vacation but can only use it on non blackout dates so all November and December is a no go for you. Unless you work as management you are disposable and they could careless if you have real issues. People have caught Covid-19 more than once because unless you are management you have to show up to work. When Covid-19 shows up at the house all management stays away but forces you to work like your life isn’t as important. So if you are not a favorite or management your time here will be not as fun.

What is the best part of working at the company?
Benson gave me the opportunity to grow in this field, learn alot more then I knew, they train you and give you the tools to succeed, I will for ever be great full to all your mentors.

What is the most stressful part about working at the company?
If you come in with an open mind to learn and exsorcise your knowledge with your clients, it should never be stressful.  It all depends on the reason why your there and your attitude.  Don't focus on what doesn't matter.

What is the work environment and culture like at the company?
The environment is a mixture of all ethnic groups. We all are hired to do our job, and follow house rules and regulations, we work together to give our clients there best day as it is our responsibility as an employee.

What is a typical day like for you at the company?
Days are scheduled with regulatory things to do, however Safety for the clients is Priority.  Making sure our clients  are attended  to there needs, outhings and that they have a great day.

Benson was okay for the most part. Its management and certain employees would ruin your day. There will forever be favoritism from management to employees(the lazy ones) that sit and gossip about other staff members. Those are the same employees that would hide behind a wall when a client would have a behavior. The workers who go above and beyond don't receive the recognition they deserve because certain Leads and workers take the credit. Sometimes, workers do more than certain Leads. Some Leads will have their own click and gossip about other staff members. Keep your private life private and look out for the gossipers. They will be the ones bringing chaos on each shift without you knowing. Just pay attention. Other than that, you will find 1 or 2 employees that are good overall. Those that come to work, do their part and bounce once their shift is over.

I started there because they pay was pretty good and free healthcare. They help you get all your certificates and everything once you pass RBT you get a raise and can become lead and get a raise and free food and I LOVED the people on my shift. The positives stop there, they don't give you and of your certificates, you have virtually no communication with administration if you work certain shifts. I literally never even meet the owner nor seen his face. Also they take no safety precautions to protect anyone from COVID and they don't pay you if you take off for having it, they opted out. An don't dare say anything about management not doing there job or there goes your job. So for me the money was not worth it. 

What is the best part of working at the company?
Nothing I hated it very unprofessional staff and upper management 

What is the most stressful part about working at the company?
No support from upper management because they all hangout with the staff if your not in a clique your screwed

What is the work environment and culture like at the company?
Stressful work environment the clients will be clients but staff mistreats the clients and they have their favorites when all clients should be treated fairly 

What is a typical day like for you at the company?
Disaster on wheels never the clients always the unprofessional and uneducated staff
Who cares who you  did last night and how much your smoking we are here for the clients it’s a disaster

What is the best part of working at the company?
Team lead and Co-workers working as a team and always teaching us how to utilize our skills.

What is the most stressful part about working at the company?
When the resident has a behavior and start beating on the Behavior Tech over and over and over the state doesn't help.

What is the work environment and culture like at the company?
Very respectful and helpful and very understanding.

What is a typical day like for you at the company?
Fun and interesting because I had a good relationship with my residence.

Over all, I do love working with the individuals we support. It's stressful at times, but rewarding to know you make a daily difference in these people's lives. What I don't like is that as DSP's we don't get the credit we deserve. We are underpayed, and management is horrible. I feel like staff is not important to them. We get raises yearly instead of every six months, and communication is lacking between management and staff. All shifts matter...yes all three should be treated equally. Thanks

Where do I start! there is very small handful of staff who actually know what their job is and how to do it most of the staff their is useless but management does nothing about it. Management plays favorite and when staff speak up it goes unheard this is a horrible place to work. no one is happy at this home not the staff or clients and it's sad. Management never answers their phones they take days to get back to you and they are not willing to work with you. I stay here for the residence but I'm not happy here. There is no appreciate or praise to the few staff who do their job. 

As I worked For this Company I enjoyed getting to Know Every Client and there Background Sadly I would Work as A Lead But Not Getting Paid what A Lead Gets Paid Typing Reports While Management/administration would Kick Me Out of The Office while Scolding Me Just so they Can Have gossip and laugh Time in the Office. At times I felt Very undervalued With No Support From Administration. The Director Is a great Person But Always Often Misunderstood 

Top Job Titles	Average Salary
Direct support professional 10 salaries reported	$19.80 per hour
Registered behavior technician 5 salaries reported	$24.60 per hour
Administrator 2 salaries reported	$21.50 per hour
Administrative assistant 1 salary reported	$18.50 per hour
Residential manager 2 salaries reported	$24.25 per hour

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