line cook

sous chef

restaurant manager

pizza cook

hospitality manager

Big Time Restaurant Group

I worked there for 5 years serving. It’s a free for all. Some managers there have no business being around people. The past year they hire the most incompetent people with no experience . It’s non stop, revolving door of staff. You will make money here but will deal with so much frustration all around you everyday non stop. Workplace culture is non-existent. Everyone is burnt out. Management does not make service a priority. They will seat you 8 tables at a time, they don’t care how it affects service. In the summer, good luck. The AC goes out and corporate doesn’t care about fixing it, you’ll be working in 90 degree restaurant. If you’re lucky they’ll bring out the portable fans. after 10:30 every night you only get nasty, drunk, low class clientele. There is some great clientele here but it’s also mixed in with some of the worst. Tons of foreign tourists that don’t know how tipping works, and no auto gratuity . If you get a 12 top that stiffs you you’re SOL. 

I’ve worked there for almost a year and there’s potential to make great money during season. However expect to work long shifts without breaks 10:30 -2am and turn around and come in the following morning. There’s no work life balance. General Manager lacks leadership skills and the turnover rate for management and employees within the year I’ve worked there is astounding. Communication between management is poor. The co-workers do there best to work well together which helps with less of a stressful work environment. However don’t expect to be respected or glorified for your hard work. Expect a lot of clique like energy from within some of the Management and staff. If you need the money then the opportunity is there otherwise chose a better work environment.

 A typical day at work included managing server sections, handling all open table reservations, calls, and walk-ins. We often brought waters and small foods to the tables to help servers out when they were too busy. After about 4 months of working, we then were required to call back each reservation from the day before and ask them about their time at Rocco's. Often times we were also taking to-go orders since the bartenders were always busy. The hostess manager changed about 4 times in my 6 months of work and they could not decide or keep up with a dress code or school schedules. The most enjoyable part of the job was working with other young, enthusiastic people and getting experience working in a fast paced and well populated business.

I transferred from Fort Lauderdale to Tampa at another property within this restaurant group with great excitment as I have worked 13 months at a Las Olas location and came here to Tampa where I have found nothing but dissatisfaction, poor management and a lack of consistancy with this restaurant.

 I am aggressively seeking alternate employment as the tone and culture here is one of chaos. It is sad that managers are afraid to manage, that staff is running this restaurant, the poor quality of employees is reflective in its food, and poor service. I am saddened after working for this company for one year that this location is not reflective of the company standard of Big Time Restaurant Group.

I wish Rocco's nothing but the best in its success and growth but this location needs a complete overhaul.

A good place to work if your transitioning into a new job or new chapter in life. Definitely not a good place to work full-time. Expect fast pace, demanding customers and mediocre management. Certain managers will never defend you and always put the customer first even if your right. No room for a lot of growth and need to persist extremely for even a chance to have someone think about giving you a raise. A lot of gossipy staff, including some managers may make work environment a little uncomfortable. You probably will not get a break if you work all day and night, unless you ask. Overall, good place to go if you need quick money and a PT or seasonal job. Otherwise you can find a way better job.

Good: Good money for any position regardless and it's fun to work there in the weekend whenever things go smooth. Management gives all hard workers an opportunity to move on up. The company tries to always open one new restaurant per year so relocation is always there if reconsidering. 

bad: Management had bad luck in terms of always ending up hiring lazy employees. Some coworkers can be extremely toxic during the rush and won't do much to help others. Guests were overall decent, but the few bad apples would ruin your night completely. 

I would never recommend working at this location. I stayed too long and am so much happier after finding a different serving job in the area. The first opening weeks were disastrous and changes were made. This restaurant itself is so cramped, that not only the staff - but the guests are constantly being bumped into. The dish pit area is a joke. One beverage station. Insane hours, with ZERO work/life balance. Money was fine, but not anything crazy. So many servers cried on shift. Don't do it.

Well worst job perhaps at that location. If you enjoy getting screamed at every thirty minutes for things that have nothing to do with you, then Rocco's is for you! No job security what so ever, you were told you were going to get fired and that no one has job security. Management plays favorites and is horrible. You can't ask questions to anyone without getting yelled at for asking them in the first place or extremely embarrassed. Only good thing was the customers, and the money.

I was employed for about 2 years and it was definitely an experience. The money was really consistent all year round, even the “slow” times weren’t slow in comparison to most places. However, the management makes it a tough place to work.  The company really doesn’t care about its employees whatsoever and the work environment is hasty. They will schedule you open close and doubles which end up being 12-15 hour shifts. 

I loved this company when I first started. Your satisfaction and success depends on who your management team is. There was a lot of shuffling that makes for unstable work environments and I felt like we lost the pride of the brand when our teams consistently changed. Benefits are great, pay is mediocre for managers that are required to work 11 hour days. I love their concepts but found a better work/life balance and better pay elsewhere

Top Job Titles	Average Salary
Line cook 64 salaries reported	$19.61 per hour
Sous chef 49 salaries reported	$61,908 per year
Restaurant manager 55 salaries reported	$60,818 per year
Pizza cook 26 salaries reported	$19.58 per hour
Hospitality manager 19 salaries reported	$61,053 per year

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