director

associate

director of events

administrative coordinator

concierge

CCMC

Most Enjoyable:
After 15 yrs of being a Special Occasion and Corporate Event Planner, I thought I was fulfilling my purpose one client at a time. Becoming a Lifestyle Director at CCMC was a perfect blend of my passions to serve others and transcend moments to unforgettable memories! Best Job Ever.

A Day In/Out of the Office:
*The days are busy but you get to plan them to best fit your style and needs of your community. 
*You can flex your hours ( On big event weeks when I work more than 40, I was typically able to balance out the next week). 
* Working within a budget the client sets, so lots of errands and bargain shopping to execute your vision with growing attendees and steady budget. (You are reimbursed mileage)
*Office hours are spent multi-tasking, residents will walk in to discuss ideas, ask questions, file complaints, chit-chat all while you chip away at your task list. 

What I Learned:
*Take advantage of any "down" time to get ahead before the role expands
* Although a corporate role- try to foster a direct and open relationship with the client to be sure YOU are understanding THEIR vision and so you believe in what one another is doing.
* Create work/life balance and boundaries up front. It's hard to un-do
especially when you're doing something you love. 
* Take vacation days

Management:
* Find your people. People who like you, respect you, believe in you, will advocate for you and encourage you to grow when needed. These will be your sounding boards, your inspirations, your mentors.
* The structure of the management in the company for lifestyle directors is ideal. Very knowledgeable, supportive and personable but not local to everyone which makes a big difference to the type of relationship you might have with your superiors.
*CCMC has the cream of the crop in human resources! They in turn have all of the tools to help their LDs be the best in their everyday roles of interacting with residents and planning events.
* Still very corporate, business is business. You'll know when you've fallen out of graces, interactions becomes less personable and drastically scripted. This is where having a genuine mentor relationship would help.
*In communities that are developer run, Community Managers (direct managers for Lifestyle Directors) are for the most part paired to the client not necessarily to the other team members or the residents. 
*My Community Managers were fortunately a pleasure to work with and we formed genuine relationships.

Workplace Culture:
*Client satisfaction is utmost
*Professional
*Fun
*Hectic (very busy, events are predictable, residents are unpredictable)
* Humbling (using your skillset to serve others)
* Very Supportive Executive team (training, advice, etc)
*Unforgettable Conferences and Team-building events

Hardest Part of the Job:
*Working Holidays, Weekends, Late hours (with a family-this was hardest)
*Struggling to find times to use your PTO once calendar is robust
*Short staffed (demands and number of residents increased, no shared load)
*Trying to make everyone happy (impossible task but truly the purpose behind the passion)


This is a fantastic company to work for. Best 3+ yrs professionally spent!

What is the best part of working at the company?
The Houston team is truly one of the best. The environment is supportive, and leadership genuinely wants you to succeed. There is a clear opportunity for growth, and the company promotes from within. Annual increases are offered, benefits are strong, and there is a high level of trust with no micromanagement. It’s a professional culture where you’re empowered to do your job and grow your career.

What is the most stressful part about working at the company?
This is a high responsibility role that requires maturity, organization, and the ability to manage multiple priorities without losing focus. It is rewarding, but you must be disciplined and proactive to stay ahead of the workload.

What is the work environment and culture like at the company?
The work environment is positive and fast paced, with strong team engagement and ongoing training opportunities. The culture is collaborative and supportive. Team members mentor one another, and new hires are welcomed and guided intentionally.

The company offers annual raises, generous paid time off, 11 holidays, and hybrid flexibility when needed. It is a well rounded environment that invests in its people. Expectations are high, but so is the support. It is rewarding for those who are proactive and committed.

What is a typical day like for you at the company?
A typical day involves strategic oversight of community operations, including board communication, financial review and invoice approval, vendor management, architectural application review, and direct engagement with homeowners and contractors. I also supervise my team, provide guidance, and address issues that require sound judgment and timely decision making.

While there is always a plan, priorities can shift quickly depending on what unfolds that day. The role requires adaptability and composure under changing circumstances. In many ways, it is similar to serving as a city manager or planner, balancing infrastructure, governance, resident relations, and long term planning all at once.

What is the best part of working at the company?
Co-workers and favorite residents.

What is the most stressful part about working at the company?
Everyone is extremely overworked. The workload is impossible to catch up to, due to lack of employees. Because of this, things fall through the cracks constantly. And a high percentage of the residents encountered will be angry because of it.  The perfect candidate for this company is someone who has a high tolerance for disrespect and @buse.

What is the work environment and culture like at the company?
The work environment can be fun due to coworkers. The company allows a very limited amount of employees. The existing employees are required to do the job of several people.  The pay is relatively low compared to similar companies. More employees, and a management team that works would be beneficial. 

What is a typical day like for you at the company?
Back to back phone calls, emails, and walk ins from residents. Getting yelled at all throughout the day, every day by angry residents. Doing the work of 3 people. Being expected to slap a smile on my face while being under payed, undervalued, and mistreated by the company/management.

A typical day at work is to greeting a high level of people from with a smile from the time you walk through the door until you leave at the end of the day.

I gained confidence while working for the company in my position because I learned to work in an enviornment which requires muli-tasking on a variety of levels in a professional and poised disposition. I was able to build my people skills and establish good relationships with residents, staff and vendors, and still provide administrative support to the community manager.

The most enjoyable part of the job was the challange of having a dual role as administrative assistant and concierge - not every day was the same. The most fullfilling part of the job was building close relationships, knowing that I was trusted by my clients.

The hardest part of the job was the expectation of having to be at the front desk every moment of the day, not being able to be at too many places at one time without missing out on something that might occur while away from the desk, and still provide support to the community manager and whomever comes across your desk.

You will be expected to be a “team player” by helping with more than your job duties.  It’s a problem when your job isn’t being done.  Manager doesn’t know how to say no to employees which causes an intense amount of conflict within the office.  Don’t plan to take a lunch break because most of them eat lunch at their desks.   Even though by law you are guaranteed …youll be looked at and spoken of as “lazy” or “unhappy”.    You’ll attend team meetings (during a lunch hour…you can eat lunch at the meeting) that start off asking you about personal “ice breakers”  while hourly employees roll their eyes.  
Tons of turnover with the company as a whole and the location.   Sadly, it could be a good job and company , but not at this location.  

On average it is an easy job, day-to-day is nothing special. I learned I’d never like to work for this company again, and the management is a huge part of that. So much drama, infighting, favoritism and straight up inequality in the treatment of the employees. If your coworkers are lazy and you have to pick up the slack, don’t expect the higher ups to be of any help whatsoever. My personal supervisor was great, but his hands were tied by the director and HR as to how much help he could be. 

It started off fun, but quickly turned not fun. Planning events is always the most rewarding part but other duties and obligations can make it tough to put on the best quality events every single time. A lot of outdated process and multiple steps to get vendors for events take too much time and make it hard to get payments sent to them in a timely fashion.  The overall experience really just depends on the community you work in, the Board of Directors, and the Manager you work under.

They are flexible, but with a family, it is really tough to manage and keep up with everything. I recommend the Lifestyle Director position to those who don't have any obligations at home.

Company provided excellent benefits. Sometimes "other duties as assigned" got out of hand. During my 8+ years on site i learned storm water management, Maxicom Irrigation programming, and OpsAnalitica Project Management programming.

Hardest pert of the job was adjusting to consistent changes in the team and upper management over my last 2 years on site. The Association i worked at also transitioned from Shea Developer control to Home Owner elected Board of Directors that did not fully understand the complexities of my position.

What is the best part of working at the company?
The company oversees various communities in different  states and the work isn’t difficult,  the best part is the work shift flexibility. 

What is the most stressful part about working at the company?
Nothing really stressful if you like working with the public. 

What is the work environment and culture like at the company?
The environment and culture depends on the communities you work within, can’t speak for the corporate culture in the office. 

What is a typical day like for you at the company?
Assisting guest and residents while they’re using the facilities. Just ensuring that the rules and protocols are followed.

What is the best part of working at the company?
The initial VP who hired me left too soon. He was a great advisor to get me started then it went far left quickly. 

What is the most stressful part about working at the company?
Some of the VP's weren't as helpful or compromised with any adjustments a new employee would need to make in a very short window of time. 

What is the work environment and culture like at the company?
Absolutely not, the company overall was great to hear their history and goals for the entire company.  Clients were also great to work with.  

What is a typical day like for you at the company?
Nail biting as I wast sure what may happen emotionally each day.

Top Job Titles	Average Salary
Director 6 salaries reported	$80,000 per year
Associate 1 salary reported	$23.50 per hour
Director of events 10 salaries reported	$97,500 per year
Administrative coordinator 3 salaries reported	$24.52 per hour
Concierge 1 salary reported	$23.50 per hour

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