mystery shopper

entry level customer service representative

document specialist

account manager

CHC Solutions

Day-to-day is easy and the job is essentially glorified bill collection- super simple and straightforward tasks that are the same every day. The culture is something like a middle or high school lunchroom and the management is the vindictive mean girls. They only appear to make threats or give updates on how they’ve updated the system to make your job unnecessarily difficult. They are not satisfied if you are productive, you must also play into their “drink the koolaid” culture. They make empty promises in the interviews and then tell you they never said anything like that when you ask later. There is a reason for the extreme turnover.  I mean complete turnover of an office in under 6 months is impressive, really.  This is the only job where I have ever been literally yelled at by another adult.  It is truly crazy how this company allows employees to talk to each other.  Sad that it seemed to go almost all the way to the top with the non-sense. 

I am lucky to be able to work remotely with my position.   My co-workers within various departments are great, and they have been very helpful.  They are very dedicated and passionate about the role they fill in helping customers.  I have been doing clerical positions in healthcare for a while, and this position is an extension of them, so I am able to better understand some of the processes better.   The benefits are great, and I am allowed some flexibility with my schedule when needed.  Working remotely does have a downside as you are not able to participate in some of the thoughtful perks that are offered on-site regularly.  I do wish that we could touch base with each other on a regular basis within the department/company as a whole for updates on progress, direction, goals/plans...but I know we are really busy, and its's hard to find time so that we can stay on task.

They management is terrible. They have their pets who do anything you ask. They change their policies daily and they do not communicate them to anyone. Management does not help nor do they care. The workers use foul language all day.  Very unprofessional and dirty place. And if you need help and you ask your Team Lead they will just bark at you . You get zero training but they want you to work like a dog. If month ends falls on a Saturday or Sunday it is mandatory to work. They have no flex hours and do not care if you have a family.  They dress like they just rolled out of bed.  There is way too much favoritism and there is no growth.
Their A/R is a disaster and they cant keep anyone there to work.
Place is a failure as well as the people who so call run it.  It is who you know there to get anywhere.  Worse place to work. Glad I am not there anymore.

What I love the most about CHC is their willingness to work with their employees. They provided me with the ability to work from home when my husband was diagnosed with a terminal illness so that I could be near him in his final months of life. I can't say enough about how much I appreciate all that they have done for me and my family. 

The communication between team leaders and staff is like nothing I've experienced before. I appreciate the openness of staff members and their willingness to help others. 

The most enjoyable part of my job is that I am not doing the same thing day in and day out. I have been transitioned into new job experiences which have helped me grow and allowed me to understand more about the company as a whole. 

Small company pretending to be corporate. Management refuses any suggestions to improve the atmosphere ( which is very cold). Nepotism is evident through all heiarchies of the company. No incentives and raises are a joke unless you know someone in management closely. Seems like they're more worried about people liking them in the popularity and status that you have versus the actual work that you can perform. Maternity leave is a joke. Turn around rate very high. If you happen to be fresh out of school be careful that they'll tell you that this is the place to have a career it is not it is a stepping stone. You can take off time for appointments and adjust your schedule however make sure it's not for a child or a family matter because they frown upon that.

Take that leap of faith like I did! I was unsure as I did not know much about the company on if I should take the job, I am here to tell you I am so happy I did! working in office and at home as given me the flexibility I needed that i didnt know I did until starting here!  Everyone is so nice and helpful, and everyday is a new learning opportunity. There is room for growth in this company and everyone hold there roles to a high standard at the same time not looking down to any employee, we are all treated as coworkers even on the highest levels and everyone works together in playing such an important role in providing a service and relationships with the customers its not just about the products which is what I would look for if I were on the patient end! hope this inspires you to come aboard! see you soon! 

I have really enjoyed my time here at CHC Solutions. I think CHC is a great place to work for anyone, but specifically for young adults right out of college. I love that there is room for growth within the company. It's a great company to work for if you like working as a team and helping people. Everyone has a role and is important at this company. I find this job to be very fulfilling. Great work atmosphere. All of my managers have been really good at training, being supportive, and wanting to see the company succeed. Overall, I have nothing but great things to say about working at CHC Solutions and would recommend to others. 

This is truly a wonderful place to work! Great starting pay and opportunities for advancement and learning. The management staff is so amazing! They truly want to see you succeed and will happily give you the means to do so if they are able. The employees I work with on a day-to-day are some of the most incredible people I've had the privilege of knowing. I absolutely recommend working here if you love a compassionate work environment and challenging yet rewarding work. 10 out of 10!!

I love working for CHC Solutions. Everyone that I have had any interaction with, including: HR, Management, Sales, Insurance/Billing, and Contracting have all been really nice to work with. They are very kind and always available to help with any questions that I might have. I enjoy coming to work everyday and because there's a good workplace environment, it's relaxed, not very stressful, and if an emergency comes up, our management is always understanding.

I look forward to work every day. I love my "work family" ! We are a diverse group of people and we all mesh well together. Management is willing to help you in anyway they can as far as training and issues that you may have. The benefits are good, health insurance, 401k and paid time off, plus paid holidays ! CHC Solutions is a great place to work. Whether you are just starting out, or been in this type of business for a while, you cant go wrong !

Top Job Titles	Average Salary
Mystery shopper 1 salary reported	$75.00 per hour
Entry level customer service representative 1 salary reported	$2,000 per month
Document specialist 1 salary reported	$19.50 per hour
Account manager 1 salary reported	$62,500 per year

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