forklift operator

dispatcher

document specialist

transportation specialist

document control clerk

Carter Logistics, LLC

My role involves various duties on a daily basis.  There are specific deadlines a few times a month as well.  The work variation keeps the job challenging and also rewarding for personal growth.  

I have learned more multi-tasking skills, a ton of knowledge in the Transporation industry and what my own strengths to perform in a fast moving and growing company are since I have been employed here.

The hardest part of the job is waiting for other departments to complete their portions of work to be able to start my portions.  However, follow up notices and direct communication with the departments make this a little less of a challenge.  I like to keep moving along so to speak with my workload.

The most enjoyable part of the job is twofold.  The people I work with are wonderful people who enjoy coming to work.  The other part that I like is the variation in the duties and working with other areas.  This has allowed me to gain a lot of knowledge about this company and the industry.

Considering that I worked on the night shift at the MTM plant as a forklift driver for a year and a half, the job itself is simple. You are assigned to a work station, and you do the same work every day unless you are late or short-staffed and they have to move you to a different section. You must be on time and never be caught on your phone during production hours. Management does not care if you have to call out at the last minute for any reason, and that includes if you have issues with childcare. They will fire you, deactivate your card, or walk you out during the shift. If you come in on time and go home at the end of each shift, you will be fine. The hardest parts are learning your assigned station and driving the forklift. The job is simple, repetitive, and offers upward mobility. The raises are consistent, and the benefits are solid. Overall, it's a decent job.

When starting my day a Carter express my first job was too make sure all of my drivers were on time for there morning pick ups or deliveries. HONDA, BALL, Penske, Cardinal Health, Hitachi, Sumitomo, and update the websites accordingly. Next Look to make sure all of the routes that I have built in the system should the right time of departure and delivery. Also communicating with customers to verify their next shipments and from their I would build the route in the Carter Express TMW system usually about 50 loads would have to be built and 50 drivers assigned before I left for the day. I was in charge of 6 accounts updating the customer spreadsheets and tracking my trailer that have crossed the Mexican or Canadian border to insure a timely delivery or pick-up.

It didn’t take long to see how unorganized this company is, even in the hiring process. I was given no information in orientation or on the job of who I report to. No one could tell me the training process as to how long I would be training on days (since my position was night shift). I was bounced from one place to another. The turn over rate is crazy. I was sold on the job because they promote from within and that was a lie. So much drama in the work place that it seemed like I was back in high school. Management doesn’t have a clue what is going on. when I resigned, I sent an email to the only contacts I had…. A few days later the Hr manager calls me with an attitude because their communication is so great, no one even bother to let them know I resigned. The pay compared to the stress is not even close. benefits aren’t that great either. 

I wasn't offered the opportunity to love my job. It was based on personal favorites and I was let go without a valid reason. The job seemed great they said they were always there to help and don't worry it takes 6 months to a year to know everything. But when I would ask my supervisor for help I would get ignored, treated like I was stupid. Then if I didn't do it exactly how my supervisor wanted she would email me but not go over the mistakes I made. I was treated very poorly like an outcast. They say hours are flexible but when it comes down to it they hold it against you.

Too many bosses for the same thing, ego driven, socialite environment lacking functionality. Can often be told to do the same thing multiple ways by the multiple bosses who do not communicate.   Shop environment full of high school drama ,very unwelcoming shop staff,  condescending and belittling.  You will be talked about behind youre back and management has little to no conflict resolution skills, they do not care and participate regularly.   Do not work here if you prioritize good work over how well you play favorites. 

What is the best part of working at the company?
The pay is decent.  Incremental raises also.

What is the most stressful part about working at the company?
No training.  No communication.  Terrible management.  Constant writeups for trivial matters.. drama

What is the work environment and culture like at the company?
Toxic.  Your work ethic is not valued as much as who you suck up to.

What is a typical day like for you at the company?
Hectic and stressful...never know what time the day will br over

Carter is a very good company but they have grown very fast in a short period of time. Their customers are 90% automotive and it seems that they have all of their eggs in one basket. I feel as if Carter has lost touch with their drivers and consider them a number versus a drivers name. The people that they have working at Carter are very knowledgeable and it would serve Carter well to notice the people that they have and promote from within instead of going outside of the company.

Could be a good job if it wasn't a friend's and family promotions going on they don't promote people who is qualified for the job only people in their circle the cross dock management is terrible and if you report them it falls on def ears because of the buddy system the pay was low and the training was awful not a good place to work unless your in the buddy system 

I really like my job at Carter. Management team is good. The most difficult part of the job is learning the various programs and getting to know the customer base. The great part is that most people at the office will help you learn and answer any questions. Good direction from co-workers and management team.

Top Job Titles	Average Salary
Forklift operator 122 salaries reported	$16.97 per hour
Dispatcher 52 salaries reported	$18.69 per hour
Document specialist 34 salaries reported	$17.55 per hour
Transportation specialist 20 salaries reported	$17.64 per hour
Document control clerk 2 salaries reported	$16.75 per hour

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