director of human resources

systems administrator

sommelier

lifeguard

human resources manager

Casino del Sol

What is the best part of working at the company?
The facility itself is s great place to w work, the guests are a part of that good experience.

What is the most stressful part about working at the company?
As for the company itself, it's not stressful, BUT as for a vast majority of the superiors in this company who have power trips and seem to feel entitled and tthey themselves deviate from set rules and regulations and also feel it's okay. Rules and regulations are not set across the board for employees either. and yet, they make up rules as they go, literally on a daily basis. 
There is a major lack of facilitation
There is way too much favoritism
A major lack of foundation
There is a huge lack of professionalism
And there's most certainly no shortage of lack of communication
They don't take personal situations into consideration at all,
They will use you until you burn out then they will throw you aside like an old rag, 
acknowledgment for employees (within the department)  is not in their vocabulary unless the employee is slacking in one way or another and/or deviating from the rules and regulations.
Bottom line, the more you do hear the Less you'er appreciated., Wanted and tolerated.

What is the work environment and culture like at the company?
The environment is great, The guests, the guests are what make this place a good place to work, as I mentioned before, it's the vast majority of superiors with lack of training in a majority of skills as "professionals" in this facility that make it a stressful environment.

What is a typical day like for you at the company?
•steady Pace job , depending on the day.
You get to conversate with the guests
 most of the time you don't get acknowledged for what you do unless it's a guest that actually acknowledges you because the superiors won't.
Superiors will first noticed the bad before they noticed the good in an employee and their ethics.

This casino has the potential to be a great place to work. Instead, all management cares about is making money, they could care less about you and they have absolutely no problem saying that to your face. Unless you are a tribal member, you don't get promoted. You won't get any positions that are better than a server position or back of house. You want to be up front, you want to have a career? Go somewhere else if you aren't a tribal member because they only let their own advance. Their management is so un-organized. They do not hire full time, they haven't in over two years, unless.. You're tribal. They pay less than minimum wage for 95% of their positions. They don't tell you when you accept the job or at any time that the gaming license you have to obtain is over $200 and is taken out of your pay check. They are the worst company, I strongly feel this is because they have the worst kind of management there is. A management that sees you only as a number and nothing else. Might as well work at Walmart, at least they pay better. The demographic of people that work there do not even have high school diplomas or GED'S and let me just say, I have never seen so much unprofessionalism in my whole life. I feel embarrassed I even worked there. This is a horrible place, if you want a casino career go to Desert Diamond or even one better, Vegas were the institution isn't run by a people that are completely racist and none caring.

Working at a vibrant resort complex in southern Arizona offers a balanced blend of opportunities and challenges. Team members frequently highlight the fair pay structures, particularly in hospitality and customer service roles, which tend to surpass entry-level averages in the region. The atmosphere is dynamic—a steady flow of visitors and community events keeps each shift engaging. There’s flexibility in scheduling, with various shifts that can accommodate students or individuals seeking part-time hours. Staff often appreciate the range of growth opportunities, including training programs and internal promotions across departments like food service, entertainment, housekeeping, and management. On busy weekends, the energy is infectious, though some may find the work fast-paced and occasionally stressful during peak times. Guest interaction is rewarding for those who enjoy helping people, but it also requires strong communication skills and patience. Overall, employees generally feel it’s a solid workplace, especially for those starting in hospitality or looking for a flexible and lively work environment.

When I first started at the casino it was supposed to be a way to help pay off my debt after college. In its earlier days the place had a lot of problems with drunks and unruly customers. This made every Friday and Saturday nights particularly busy as well as exciting. You would get a rush out of breaking up fights and assisting police officers with subduing unruly drunks. Over time as it became a resort the culture and type of guest we had coming in changed. There was less and less need to have to go hands on or deal with guest who got violent. Many of those types stopped coming feeling they didn't belong with the new crowds as the casino attracted higher end guest. after a while the job became monotonous with far more standing at doors or escorting cash drops than responding to calls. there was no real room for advancement into management as security shift leads and managers were long term I left to find new opportunities.

Honestly didn’t feel like I could communicate very well with my hire ups they made it very hard too and difficult to set a schedule and they would post it up somewhere in the hallway instead of something online I would have to check it but they would post it on days that I wasn’t there so I had to ask a co-worker to take a picture send it to me. also just weren’t too close and barely met or seen my higher ups. and my boss wasn’t reliable to ask what my schedule there were times I didn’t receive an answer or if I ask for something like a day off sometimes my boss wouldn’t even give me an answer I’d had to call or text again like a week later to get a answer. send it to me and also just weren’t too close and barely met or seen my higher ups.

Fast-paced, high-volume environment with consistent work. However, there were ongoing challenges with management consistency, including favoritism and limited advancement opportunities, often influenced by seniority or internal relationships. Information regarding raises and benefits was not always clearly communicated and often required follow-up with HR. Leadership and communication at times created a stressful work environment. This role required strong resilience, adaptability, and the ability to perform under pressure.

What is the best part of working at the company?
The money is great. I made $14/ hr plus tips. Tips were generous.

What is the most stressful part about working at the company?
You will be working with a lot of money. A LOT of money. You have to concentrate to make sure it is distributed correctly

What is the work environment and culture like at the company?
Very Native American cultured. They can be racist, but it isn't too terrible

What is a typical day like for you at the company?
There are 3 shifts. Day shift, Swings, and nights. Day people complain about nights, swings complain about days, and nights complain about swings. It is very competitive. Come in and log into your computer. Handle customers. A lot of tweekers come in and use change. That is the worst part. After you are done you count down your drawer. If you are off by $10 or more you accumulate points. Watch those.

On a regular day I would come in about an hour to half hour early to be sure I wont be late. My hours were 5 pm -1 am in the morning. After I would clock in I would report to the main kitchen to where I worked at, I then would get ready for the job by putting on my apron n several towels then wait till all of my other employees would arrive. Then the supervisor or supervisors would update us for what needed to be done and if its going to be a slow day or if we are super busy. Most days were ok they would start slow then pick up after awhile then would get slow again. Our busiest days were Wednesdays, Thursdays and Saturdays. I enjoyed my work a lot my co- workers were friendly n always in good spirit we all got along.

I have worked with the casino since 2004 both as part time and full time front and back of the house. I have had a lot of opportunities to move up in the last few years from picking up dishes for a living to management. However with this has come an increased amount of stress as I have to balance personal and professional relationships between staff and management. Not to mention taking on increasing amounts of side work as my department is responsible with the operation of several outlets. However the pay and benefits more than equal out the stress that comes with the job. Paid time off is the best to have extra pay when I take my annual vacations.

The days went by fast, always have something to do so you're never bored. I learned how to handle a busy and stressful situations. The management was pretty good, the ones i directly worked with were a bit unorganized and would give me confusing tasks but i completed them non the less. The culture is very calm everyone knows what their job is and runs around like a well oiled machine. The hardest part of the job was definitely the dealing with people disrespecting the bathrooms, cleaning graphitti was very stressful. The people, as a porter you'll be working the floors usually, you'll get pulled to the side time to time and get to conversation with interesting people, its pretty nice.

Top Job Titles	Average Salary
Director of human resources 2 salaries reported	$135,000 per year
Systems administrator 2 salaries reported	$56,607 per year
Sommelier 2 salaries reported	$73,950 per year
Lifeguard 1 salary reported	$16.25 per hour
Human resources manager 2 salaries reported	$76,875 per year

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