licensed practical nurse

registered nurse

medical assistant

caregiver

physician

Circle the City

I frequently tell people, this is the best job I've ever had. It's amazing to me that I get to go to work immersed in goodness, surrounded by people who all have something in common, and that's to live out the Sisters of Saint Joseph of Carondelet's mission to "love of neighbor without distinction." In a typical day, we see a lot of hopelessness. We see people who others have given up on. We see people who haven't been given a second chance. But my coworkers at Circle the City give hope. They show love and support. They give second chances.

Our leadership (executive) team is an extremely talented group of individuals acquired from some of the best healthcare organizations in Phoenix. They strive to grow Circle the City to be a premier non-profit healthcare organization with far-reaching effects exceeding the small picture. Thanks to our executive team, the future of Circle the City is limitless.

I wake up in the morning sometimes not wanting to get out of bed, but never not wanting to go to work.

The people who work at Circle the City - the employees with longevity and with commitment to the mission - don't do it for the money. We do it to make a difference in our communities. Could I make more money elsewhere? Yes. Could I make less money elsewhere? Definitely. But those of us who truly want to make a difference don't do it for the money. We do it because we want to make a difference in people's lives. We do it because we choose to do so.

I absolutely love the mission, but it's not accurately run, we worked like dogs and were 4% less the the average nurse pay on market . They have a click that is in the bullying way maybe when they actually do something about that turnover won't be so bad. The nurse manager plays favorites and fratenises with certain ones, during my stay there 5 nurses left in 3 month span due to this. Safety is an issue for the night nurse as this is a place to heal as well as a smi headcourters / drug rehabilitation site with little or no action taken when the nurses are threatened and as night shift your there alone, you get security but it's non hands on so what can they really do, I've worked for prisons, and jails and this was the less safe place of all. Healing  real patients are not treated well by a staff member and it is never corrected.  As a plus I just loved seeing an actual appropriate patient come through and leave successfully it filled my heart with so much joy. I'm not negative about my experience here I'm 100% honestly telling you this so you know what your getting into.

Pros:
The patients are honestly the best part of the job. They make the work worth showing up for, and no two days are ever the same. The mission itself is a great one, and the work could be incredibly rewarding.

Cons:
The biggest issue is management. The values and mission they talk about do not trickle down from the top. There’s a major disconnect between leadership and the staff actually doing the work. Frontline employees feel unheard and misunderstood, and concerns are rarely taken seriously.

Policies are not followed consistently. Management tends to pick and choose when and who the rules apply to, which creates frustration and a lot of distrust. What leadership says and what they actually do are two very different things.

This place has so much potential to be an amazing place to work, but until there are real changes at the top, it will continue to be a toxic environment. Good people will keep leaving, and nothing will improve. 

Advice to Management:
Listen to your staff. Follow your own policies. Lead by example. The people on the ground know what’s really happening, and ignoring them only hurts the organization and the mission.

What is the best part of working at the company?
I love the collaboration between providers that we have.  You are never alone but you are highly independent.  Love working here!

What is the most stressful part about working at the company?
Sometimes the most stressful part is never knowing what’s going to wind up in your lobby or when.  Summers are stressful due to dehydration and skin issues we see from patients sleeping on the sidewalk. 

What is the work environment and culture like at the company?
It is a collaborative environment with plenty of love and compassion to go around. 

What is a typical day like for you at the company?
I arrive at 7:30, huddle at 8, see my first patient at 8:20, see approximately 9 patients before lunch and 9 patients after lunch.  No double booking unless you feel you need to. Give great healthcare and I am fine chatting by 6 pm and I go home.  I work 4-10s.  I have 4 hours of paid inbox time on one of my days off. It’s really great!

What is the best part of working at the company?
The patients were the best part. 

What is the most stressful part about working at the company?
The emotional non-strategy decision that were made from the top and use of funds. 

What is the work environment and culture like at the company?
The main leader is emotional and runs hot and cold.  One day they decide on a decision the next day it changes.  It’s a very chaotic environment to work in.  They can’t make decisions and have an outside consultant helping them with everything.  There’s no trust and they question everything you do.  There is no autonomy and everything is micromanaged. It was a daily struggle and that’s why I left.  Others have left for the same reasons. 

What is a typical day like for you at the company?
Doing whatever the leader wants that day.

Every day is different - never boring- lots of learning and experience to gain. Hard homeless population to work with.You have to be Strong and empathetic person to lead the company mission. In the years, I've worked here, this company has always struggled to be completely staffed. We were always understaffed 2-4 positions in the clinic and that goes from Provider, MA , manager, front desk, caseworkers and security. Which leads to people over working multiple positions in the clinic.

I have worked here for about three years. I have met some of the most amazing people both in staff and patients. 
I love the fast paced environment. It is always challenging my knowledge and skills. 
You deal mostly with your direct supervisor and see other managers/supervisors in passing. The medical director is amazing and has a wealth of knowledge that she is willing to share. 
The overall culture and the mission is an amazing thing to be apart of and is something that you will carry the rest of your life!

It’s a great place to help and make a difference in the community, but when it comes to management, it’s the absolute worst. There is a lot of favoritism in every.single.department. A lot of the donations given to this place are used to create positions to “better” the “company” but it’s an absolute waste of funds. Why create position instead of focusing on employee retention? 

Amazingly idealistic place to work, driven by an amazing charisma of the Founders.  Unfortunately, as a new organization (commenced operations October 2012), it is still struggling with "incentivizing" employees directly involved in patient care, so turnover is still a little bit high.  Management is a bit distracted and tends to be circumstance-driven.

Overall, a good, not great place to work.

Too much favoritism in the business office from HR to The Financial Department.  It’s chaotic and toxic working environment. The worker who cares and works hard are the ones that get stepped on and overlooked but management overload because management are lazy and just want to collect paychecks. Management has very lack of respect.

Top Job Titles	Average Salary
Licensed practical nurse 3 salaries reported	$71,892 per year
Registered nurse 1 salary reported	$24.00 per hour
Medical assistant 1 salary reported	$21.33 per hour
Caregiver 2 salaries reported	$16.75 per hour
Physician 1 salary reported	$200,000 per year

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