right of way agent

title agent

document specialist

project manager

administrative assistant

Coates-Field-Service,-Inc

Micromanagement is a major issue here. Benefits are nonexistent; there is no 401(k), no sick time, and only minimal PTO. Employees are required to provide their own computers and use personal phones for extensive work related calls to the public.

I was laid off without prior notice or severance pay, which was disappointing and unprofessional. Field employees are expected to make house calls in very remote, rural areas and to put hundreds, sometimes thousands, of miles on their personal vehicles each month for work. The health insurance offered is from a little known provider and offers limited coverage.

The company severely lacks diversity and inclusion. The workforce composition does not reflect the broader communities it serves, and diversity initiatives do not appear to be a priority. There are clear conflicts of interest, managers hire multiple family members and close friends, which creates an exclusionary environment.

Advice to Management:
Empower your employees by reducing micromanagement. Implement fair and transparent hiring practices to eliminate favoritism. Offer a 401(k), better health insurance, and paid sick time. Prioritize genuine diversity and inclusion efforts to make the company culture more equitable and reflective of today’s workforce.

What is the best part of working at the company?
This Company was always good to me interested in the person not just the employee. Plenty of training and guidance always available with feedback and great benefits and payroll always on time!

What is the most stressful part about working at the company?
The stress is not unlike any other job. The desire to succeed depends on the willingness to deliver the product correctly and in a timely manner.

What is the work environment and culture like at the company?
Work environment is that of a complete working team that are willing and able to assist each other the culture is diverse and like a family oriented atmosphere and constant encouragement!

What is a typical day like for you at the company?
Fully committed to task and thinking outside the box plenty of work to definitely keep your 8 hours busy!

I worked in the office using different data software programs. I collected the right of way documents and entered the data into Excel, developed maps using KMZ files and GIS applications and indicated locations and numbered all electrical structures on the electrical line being researched. All worked completed was uploaded using SharePoint.All lines assigned to me, had to be entered and received to our clients with in a certain time period.
I enjoyed working along side with my co-workers and resolving problems through team work and collaboration.
The hardest part of the job was meeting our client's expectations, since some electrical lines can be very long.
The most enjoyable part of the job was solving the issues and completing each line.

I really loved my time at Coates. If they can promote from within, they do. A great management team that bust their butts to keep work coming through the doors. Not generally the norm for this industry.

I will say that there are some people, well at least one, that shouldn't have a position that deals with people what so ever, and they have now made them a manager. Every project touched by them becomes a hostile work environment. Literally, one bad apple and that's all it took for me to decide that it wasn't worth dealing with any longer. Yep...that bad!

Not sure what more I can add.... A pretty great group of people to work with....Except one. And she is happiest when she is making everyone else feel belittled and demeaned. It is absolutely impossible to battle the inner political realm of headquarters...they protect those who they place, even when the placement is wrong.

What is the best part of working at the company?
Great pay and benefits. Every supervisor I have been in contact with has been extremely helpful and easy to work with. All around great company. 

What is the most stressful part about working at the company?
The travel can get a little hard when you have a family. But I'm used to it. Been a landman for over 14 years now. Traveling is kind of expected. 

What is the work environment and culture like at the company?
Everyone is friendly. Almost everyone I work with has lots of experience, so it's good to be a part of a team of with people who share a similar work background. 

What is a typical day like for you at the company?
It changes on the project. Currently doing a title project out of the clients office. This project is more corporate. Previous projects have been out in the field doing "stand up" title.

Coates overall is a very good company to work for.  My first supervisor was a fabulous person to work for. I worked under three other supervisors who were a little tougher to work for mainly because of communication issues, but still overall, I was comfortable with.  Coates does offer benefits some ROW companies do not and that is a major positive.  They do make every effort to keep their ROW Agents working as much as possible. Like most ROW jobs there is always a lot of time pressure that is placed on the ROW/Title Agent so you work a lot of hours.  Job Security rating is honest as you are hired as an employee, however, you will be laid off periodically, as is common in this line of work.  The staff and management at the home office are very approachable and helpful.

They would give an assignment and say what they wanted and I would get the project completed. I would work with the contractor on any issues that came up with the land owners and if I thought a problem might occur I would address it. Management worked like the professionals they were. They let us do our work. 
There was no hard part of the job for me, it was fun. The most enjoyable part of the job was being there, meeting new people and being able to look back and know you did a good job.

A typical day at work started with a meeting to check progress since the project had just started. The management was very helpful but didn't micro-manage like some other companies that I've worked for. We were given our segments of the line to work and were expected to do them. I was in ROW acquisitions, so I made contact with the landowners and negotiated the terms and conditions. The most enjoyable part of the job was the interaction with the landowners and the people that I worked with on our crew.

Top Job Titles	Average Salary
Right of way agent 22 salaries reported	$42.60 per hour
Title agent 10 salaries reported	$39.63 per hour
Document specialist 4 salaries reported	$29.75 per hour
Project manager 4 salaries reported	$61.72 per hour
Administrative assistant 4 salaries reported	$25.00 per hour

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