prep cook

director of dining services

executive chef

sous chef

senior accountant

Compass Group USA

Depending on which area of HR department you work in, there may be mixed reviews.  Overall, it is a good company and it's #1 in the food service sector against its competitors (Sodexo, Aramark).  However, the case volumes are high if you work in the HR Shared Services Center so you may feel burned out within 2 - 3 years especially if you work the phone queues.

For someone who may have 2 - 5 years of solid HR experience as a generalist, Employee Relations may be a good fit to get you additional experience in a specialty.  It is a great resume-builder to leverage an HR opportunity outside of Compass with a higher salary in equivalent roles or higher grade position elsewhere.  

There are different tiers to the Employee Relations and most start working through the phone channels (about 5 hours per day and 2 - 3 hours off phone time).  The Sr. ER positions offer higher wages about $65000 - $75000 starting salary.  However, sr. roles will likely be limited (or none available unless someone quits) but their case volume is doubled (50 or more at any given time) more than Advisors who answer queue calls live (avg. approx. 20 - 30 cases).

If you are in a Field HR Business Partner role, you will have to cover a wide Region and may require frequent travel depending on your assigned region and business line.  The pay is higher than HR Shared Services.

If you like the idea of working remotely, HR positions in the HR Shared Services (Talent, Leave of Absence/Benefits, Employee  Relations), and Talent/Recruitment provide hybrid to fully remote work.

Choosing whether I should stay or move back to my old job. 
Typical favorites. Some are lazy and spent time talking with others at the hospital, gets paid. Others put in their time, some days I put in extra, just to get some stress worked out.
Typical day, don't know. Some days I fill in, other days might be doing floor care, have to wait to punch in to know. Culture is full of gossip but mgmt can't do anything about it. The hardest part is watching mgmt looking to perfect us to where we will be a training place for all of WI under CG. Mngt avoids accidents to keep up a good record and ignores many accidents and work comp. Some work through the pain. 
Mgmt has favorites who can break certain rules while others look through security and treat some who have been written up like criminals instead of encouraging them back into good terms. Many co-workers refuse to help others and mgmt continues to worry about their own status in being better and pushing employees. Their true care is how this part looks to the hierarchy of Touchpoint.
The stress of gossip, keeping a low profile and watching your co-workers look at you and avoid you like the plague wears you down.
No fun on the shift unless you gossip. Mgmt keeps getting tightly would over impressing ppl and don't really encourage anyone.
Lastly, 5 PTO's for the year, which cover your holidays. They don't care if you burn out, if you can't handle it, they will just find someone else. And the routine continues on.

The company itself is a great company.I value their views put the patients first in the customer first.That's why applied for this job.Let me tell you about my experience at this one particular job.Not all jobs are like this again.I value the company's ethics and what they stand for


There is favoritism in the workplace. Managers will go behind each other's back to talk, mess about each manager. Other managers are held accountable.When other managers are not held accountable again , the favoritismhad I had to be up on the floor 97% of the time while other managers Can sit on their a** and do absolutely nothing. Write you up for every little thing. One manager is held accountable for a different areas. While the other manager did absolutely nothing. The disrespect that my AD got Was uncalled for. The patient Attendant manager ran over AD And this was acceptable and allowed. One manager was allowed to tell the employees that they could call in on them weekend, making that manager short on the weekend.You had one manager that was allowed to make the schedules And the other managers not have any input on anything again, the favoritism. You have upper management celebrating one manager's birthday and not celebrating anothers manager's birthday again the favoritism. At the end it became a very hostile working environment for all the other managers except 1 we where very uncomfortable and stressed out Which led us not working as a team manager's quit.

This company is such a joke. Management consists mostly of young kids around 21-22 not having much job experience and it shows. Policies aren't followed until one of them cries or until they get more employees onboarded, training is subpar, and schedules are changed without notice. Almost everyone had a payroll issue if not several during their time with Touchpoint, and the kids in the office just go "ugh that sucks, it'll be retroactive pay I guess" with no remorse. 

The nurses are advised to "use us or lose us" and request borderline ridiculous requests both in quantity and quality. Again mgmt sucks and understaffs us to exhaustion so we can't even assist with the requests in a timely manner.

Speaking of exhaustion, management would rather remain clueless as to how it feels literally walking all over the hospital all day and instead write up strangely worded policies and procedures to force you to sign, then slap a food voucher in your hand and give a rehearsed "thanks for your hard work" pep talk. 

You're probably thinking ok cool I get to work in a hospital, where I can help people and get a consistent paycheck. Yeah that might be true, but at the end of the day the outsourced company you're employed by is run poorly with high turnover and you'll feel it quick

I was a shift leader for canteen dining services. I started on 2nd shift and then moved to 1st because of my strength as a cook. We went through over 80 regular employees in less than a year. Double that of temps. 1st shift was much busier. My crew was excellent, but salty, and on a busy shift that's what you want. The client was very demanding, and their expectations were constantly shifting. Frustrating. I would personally cook breakfast while preparing lunch and dinner for the next 2 shifts, often having to serve on the line and operate a cash register while juggling everything else. I hope corporate and the management have stabilized, I've worked 4 times for compass and the pay and benefits have always been good. I just felt that I was persecuted for my ethnicity and gender, and made to be a work horse for that reason. Good company to work for. This division is unforgiving. You've got to politic to get a sweet spot around here.

Very busy and fast paced. There are people from all over the world here, so it is a great place to learn of other countries and people. I love that they hire international students! A ton of positions to choose from to find the right fit, however they often move people around without asking or even taking into consideration how a person would feel being moved. Upper management doesn't seem to want to interact with us "low" employees, they never greet or sometimes acknowledge you.

Overall a good job for experience, not so good for a career, without a degree.

This company will provide you every opportunity to advance and enhance your skills and abilities. If you want to do it, they will show you how to get there and explicitly tell you what needs to happen to get there. Just listen, follow the rules, and you'll be fine.

It's hard work being in this company but it's very rewarding to. Always keep the mindset of understanding "the bigger picture" and not just your cost center or team.

HEADS UP: If you can think of it, there's a corporate policy for that.

Be open for constant communication AND DOCUMENT IT VIA EMAIL -- each level of the company has a different way of defining results.

It will take you about 1 - 1.5 years to fully understand your position. There is a lot to learn but it's all worth it.

BE PREPARED: If your immediate supervisor asks you to break the rules or gives you permission to do so, speak to someone immediately. You will be held responsible if you knowingly break the rules despite permission from your supervisor.

What is the best part of working at the company?
Working the morning shift no weekends

What is the most stressful part about working at the company?
Working with other supervisors who think they can come into a location for the first time and run it their way instead of the way its suppose to be run. Upper management not responding correctly or at all to concerns you have with another supervisor. Basically ignoring your concerns and then them saying that all you are doing is complaining.

What is the work environment and culture like at the company?
Upper management does not work past 5. They expect all the hourly supervisors to pick up shifts for closings when someone calls off.  They expect people to be trained in 3 weeks and then don't check on their process. They expect the other supervisors to train their newly hired supervisors,  which is their responsibility to make sure supervisors are trained properly.

What is a typical day like for you at the company?
I come to work do my job the best I am able and go home.

I ran second and third shift as Operations Manager. You have a full shift of ares that need to be check to make sure they have been cleaned to compliance. At the same time they expect you to help clean the rooms so patients can be move into the room. Some floors will move patients around because they are short staffed and need them closer to other rooms that are in a certain area give the Environmental Services staff more work. The Director will get all over you if you don't complete your rounds and give you extra work to be done during your shift. My shift started at 3 pm but had to be at work by 2 pm to get the paperwork ready for your shift and had to stay until around 2 am to make sure not to get a butt chewing the next day. The training for your position is very little and they expect you to take over within a few days with so much to learn. They expect you to make sure the employees on your shift comply with the rules even though the employees will not comply with upper management. 

I love to be busy,everyday is pretty much a fast paced working environment. This makes my job fun for me. Compass Group has some great benefits, but they have higher expectations than is possible, at times. Management has a lot of responsibilities. I am a hands on manager that is willing to do what it takes to get the job done and done right. I am willing to get my hands dirty and I am willing to do the same jobs that I ask my employees to do. I love to have a relaxed, clean, and fun working environment ......yet I want things done properly keeping food safety a top priority. Customer satisfaction is extremely important and customer retention a priority. Staffing is the most difficult part of my job. It is so hard to find good, dependable help. I try to be respectable and fun to work with, but I draw the line.....between boss and friend. We are at work more hours than at home, so it's great if we can have fun while getting the job done.

Top Job Titles	Average Salary
Prep cook 2 salaries reported	$16.00 per hour
Director of dining services 2 salaries reported	$72,500 per year
Executive chef 3 salaries reported	$68,164 per year
Sous chef 3 salaries reported	$60,833 per year
Senior accountant 2 salaries reported	$75,000 per year

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