teacher

partnership manager

customer success manager

regional vice president

director

Edmentum

This is such a great educational company.  Majority of employees care about the schools, programs and work very hard.  I was in sales and worked for them for a few years.  It matters which manager you end up with and who to trust. This particular never manager had your back when things got tough and  made themselves look good but not sacrificing our relationship.  Sales at most jobs can be cut throat but you wouldn't think that at an educational company.  My manager is still there and could be written up to HR for tons of reasons and the sales reps. and managers know that.  You can have a successful career there or you can get under the wrong group and then have the other sales reps. say, "I'm sorry you were just under a weak manager."  The company used to hire managers on productivity or from other companies that were acquired.   Now they see that they don't have management skills and they alter situations to make themselves look good to the hire-ups.  Honestly the termination rate and the revolving door in sales is probably higher than most places.  If sales reps were allowed to be honest without repercussions they would be in shock with some of the situations that would be reported.  

     For salaries, they would need to discuss territories, managers, and compensation that were promised at interviews.  If you ever interview and they tell you potential or salary, make sure you ask solid questions.  No one told us you had to make 150% to make your quote.    If I was an (territory) account rep. I would be out of there in a second.  They are overworked and under paid with unrealistic expectations.   I caught on very quickly how many people in my position found ways to expand your territory and make money, especially if your territory sucked.  They for sure won't tell you that ahead of time so research your territory before you sign.  

     My advice is to ask good questions, ask about turnover, question your manager and learn who to trust.  The higher ups do make themselves available.  Sometimes you see they are following a check list in their head or just read a sales book they want to implement.  After a meeting you will see the managers get on the "new" idea you with a new way to sell. Fantastic culture, hardworking people, and can be a great career.

Prior to the corporate buy-out by Plato Learning in November, this was a wonderful company and culture. Sadly, that has all gone by the wayside.

Employee turnover is at an all time high-examples, these are the departures in the last month: 3 Implementation Representatives, 3 Account Representatives, 1 Inside Sales Representative, 3 Business Development Representatives and 2 Higher Ed Representatives.  Keep in mind that these are departments with approx 10 people, which makes this a 30% turnover rates. Should speak volumes to you about this employer.

Upper management is arrogant and detached. Many of the Sales Reps are on performance plans because there is a huge differential between quota and business available in your pipeline.

Edmentum sells web based E Learning Systems into schools; many of which are experiencing huge budget cuts and funding issues. However, they felt it would be a brilliant business decision to raise prices by 45% and include a virtual training session on every quote-and simply hope the school wouldn't notice and send in their PO.

You will be micro-managed and hounded to bring in PO's and money; and then congratulated on how much money you are making the company-as you collect your $100 commission check.

Another example-employees were asked to complete company reviews which we were assured were confidential. Then had a National Meeting where the VP announced that the results would be shared with Department Managers. How is a survey confidential if the results are set up this way? Did management follow up and address any of the concerns? The answer is "No".

In short-save yourself the headache and heartache and stay far away!

I worked as a remote instructor and appreciated the flexibility of being able to work from home and support students.

However, my experience did not match my expectations regarding workload and compensation. During my time with the company, I was assigned a much smaller student caseload than I anticipated. As a result, my earnings were significantly lower than I expected when I accepted the position.

I also found it difficult to predict my workload because student assignments could change over time. For me, the amount of time spent grading, monitoring progress, and communicating with students felt disproportionate to the compensation I received.

The role was very independent. Instructors were encouraged to communicate regularly with students, but there was limited interaction with colleagues or a broader team. Those who enjoy working autonomously may appreciate this environment, while others may prefer a more collaborative culture.

My recommendation to prospective instructors is to ask detailed questions about typical student caseloads, expected earnings and workload expectations so they can determine whether the opportunity aligns with their goals.

Flexible working hours as long as your numbers are met. Individuals and teams are genuinely supportive of each other, so this isn’t an issue. Good culture. Supportive environment overall. 

Good pay, PTO situation could be better. They make you take mandatory PTO between Christmas and New Year’s which feels like a penalty. As a new hire, you can accrue up to 15 days PTO, but you have to use a bunch for mandatory time off during that stretch or opt to not get paid during one of the most expensive and stressful times of the year. 

Mix of veteran and new employees, everyone works together, everyone is on equal footing. Management supports growth as much as they can internally and appear to be supportive of those who grow out of the company’s opportunities for them. It’s is a kind place to work. 

Edmentum it a virtual education company that offers around 8 different learning management systems. The products are fine for the customer, but they failed to see the market shift after the pandemic ended. They say they are a  people-centered company, using #EducatorsFirst as their motto. In reality, it is a business, and not run very well. Currently they are offboarding staff with a mass emails stating that termination is effective immediately. You are then unable to contact any students (customers) to inform them that they will have a new teacher.  Current customer service is overwhelmed with work and 2 weeks behind. Customers do get an auto-email stating this fact.

They also restructured the pay so it is menial at best. The only advantage was that it was virtual and hours were flexible. 


Edmentum has changed a lot since I joined during COVID. It used to have a great work/life balance and the pay was fair considering the work we put in. It is now a different company that puts profits and production ahead of the “teacher-first” value it used to have. To make the job more stressful, the leadership changes course frequently which leaves everyone confused. Ideas are implemented without clearly thinking through the entire process nor considering the ramifications. I can’t recommend this company to anyone who values security, clarity, and peace of mind. Expect to have a student load of 300 or more and teach 4-5 classes a day. The classes can be chaotic and it’s impossible to implement classroom management as they are virtual. There is much PTO provided but it has become more difficult to use.  

There are pros and cons for sure. The training is good and you get paid for those hours. Signing up for groups can feel like begging... sometimes there are just not enough sessions to go around. (They are working on making this better, however, so I'm looking forward to the improvements.) They provide lesson plans, but some are not great. You do have the freedom to change them to meet the needs of your kids, so that's a pro. The hardest part for me has been the fact that some students are not being monitored in their buildings... they are distracted, often in a noisy room, they don't always have their headphones and there is not much you can do to redirect them through the screen. If they walk away or turn away from their screen and don't come back, you can't fix that and it feels like a waste of time. Some students ARE  being monitored and are there to learn and pleasant to work with, of course, so it's not all bad.

After the school year had begun, several teachers, including myself, were notified that we would be teaching and tutoring in areas we are not certified. 

The problem is that we were not given the decent courtesy of being told of these changes over the summer, so we could decide if we wanted to return to a job that required us to teach and tutor outside of our certified areas.

Teachers are reassigned with no prior summer notice, which prevented many of us from making informed decisions about returning.
 
Other  online schools typically assign live teaching duties only within one’s certified subject area. 

I believe Edmentum lacks transparency. I feel that management took an attitude of “ Oh, well, if you don’t like it leave” knowing it would be very difficult to leave after the school year has started.

This company was once a leading example of virtual education, but has now transformed into a tutoring service.

Teachers now have no flexibility and are often treated poorly. They are frequently assigned to tutor reading and math, rather than teaching within the subjects in which they are certified.

I cannot emphasize enough how important it is for teachers to avoid this company. Every workday is unpredictable, as the administration randomly assigns teachers to various subjects, schools, and grade levels daily.

Every year, the administration comes up with what they believe are "brilliant ideas," but the implementation is a complete and total mess.

The leadership that genuinely cares about teachers and students have all resigned, and good instructors are jumping ship.

Culture took a significant dive in the last two years, with a significant shift away from the “teacher-first” values they claim into a “profits-first” nosedive. C-suite leadership is a revolving door of newly invented positions, the outrageous salaries for which are paid for in blood and massive cuts in support and success staff. Micro-management and uninformed process changes reign while the people working directly with customers are held accountable without authority or recourse. Pay is decent to start, but don’t expect a raise or attainable bonus structure in light of poor forecasting and outrageous quotas. 

Top Job Titles	Average Salary
Teacher 1 salary reported	$47,500 per year
Partnership manager 12 salaries reported	$89,583 per year
Customer success manager 7 salaries reported	$94,643 per year
Regional vice president 3 salaries reported	$170,000 per year
Director 3 salaries reported	$158,333 per year

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