front desk receptionist

psychiatrist

mental health therapist

medical assistant

office manager

Elite DNA Behavioral Health

I worked here for about a year as a remote employee and from the start I was getting weird vibes. All they do is preach family and growth and throw in motivational quotes here and there but in all reality I hated working there. I did not receive proper training and I was promised training over zoom but that never happened. Their idea of training is someone reading pages and pages of information with you as if you aren’t old enough to read it yourself. Don’t even get me started on the double standards. In the office the requirements are different than remote (by a long shot) on top of that when someone happens and they ask you what happened, don’t bother explaining because they will just tell you you’re making excuses and you don’t know how to take accountability for your actions. All in all they really don’t care about you because they say they do but then their actions state otherwise. Oh and don’t even bother asking for help after your “training” is finished because they’ll just tell you to look for the answer in the binder they gave you with the thick stack of papers as you have a mentally ill and anxious person on the phone who’s already giving you a hard time and then they have the audacity to say “look in your notes” and refuse to help. Don’t get me wrong there’s a good amount of pros like they’re generous with their PTO and we have a good amount of paid holidays. But the bad outweighs the good. Don’t work here. Trust me you’re not missing out. They’re all weird. 

I am a licensed provider currently working with Elite DNA Therapy Services.  The company offers broad exposure to diverse populations across the lifespan and a wide range of diagnoses, which can significantly strengthen clinical skills and confidence, particularly for clinicians seeking hands-on experience in community mental health.

Elite DNA provides opportunities to build a strong clinical foundation and gain experience across multiple treatment settings and patient presentations. Over time, clinicians are able to better identify their general niche and clarify which populations they prefer working with. That said, advocating for alignment with preferred populations is often necessary. At times, interdepartmental communication can make it challenging to ensure appropriate clinician–client matching; however, with consistent self-advocacy, providers can obtain increased support and accommodation.

The work environment is fast-paced and requires flexibility, efficiency, and strong clinical boundaries. Providers are typically expected to maintain a caseload of approximately 30 clients per week, making this role well-suited for clinicians who enjoy active, hands-on work and a high-volume clinical setting. For those seeking varied experience, professional growth, and exposure to multiple clinical populations, Elite DNA can be a solid place to develop skills and clarify long-term career direction.

It's been life changing working for Elite DNA!Great place to work with a supportive culture!

I’ve had a very positive experience working here. The team is collaborative, respectful, and genuinely supportive, which makes a big difference day to day. Leadership is approachable and values employee input, and there’s a clear effort to recognize hard work and achievements.

The company is very understanding and make sure that the employees feel valued. For a new PMHNP- I couldn't be happier to be employed under this amazing organization. They offer a lot of support- from education, to making sure they build your case slowly so you don't feel stress out as a new NP, and having psychiatrist on board to help with consults and challenging cases. I've been with them for almost a year now and it's been such a great and rewarding experience. 

The company promotes a healthy work–life balance while still encouraging growth and learning. Communication is transparent, and expectations are clear, which helps everyone succeed. Overall, it’s a motivating environment where people are trusted, valued, and given opportunities to develop their skills.

I would highly recommend this workplace to anyone looking for a positive, professional, and growth-oriented environment.

I initially loved my role at Elite DNA and cared deeply about the work I was doing. Over time, however, I came to realize that the daily workload was much heavier than I understood at the time, especially after speaking with other employers and learning how similar responsibilities are handled elsewhere.

In my experience, the position required a high level of multitasking, emotional labor, and consistency, and I often felt overworked for the pay. I stayed because I genuinely enjoyed helping patients and wanted to grow within the company.

The most difficult part of the job was not the work itself, but the office environment. I personally experienced a lot of social tension, gossip, and unclear communication, and I did not feel that concerns were always addressed in a way that helped resolve the situation. I also struggled with the lack of clear guidance around advancement opportunities and what would be required to grow within the company.

After returning from my medical leave, I felt the transitions back were difficult and not as supportive as I had hoped. Overall, I learned a lot in the role, but the workload, pay, office politics, and lack of clear growth pathways eventually changed how I felt about the position.

From my point of view - The company expects you to do so much in so little time. The upper management in the company has no clinical background so they have no idea what it means to be a provider. The upper management seems to think that therapists can see 8 clients a day and complete documentation with no extra time in their schedule and will refuse to pay overtime when providers have to do notes at home because they do not have time to finish their documentation in the office. The upper management only cares about providers productivity and making money. The only employees that seem to have a somewhat decent relationship with upper management are the medical providers, because they bring in the most money for the company. The morale for employees is very low. The turn over rate is high because people get burnt out quickly. I felt as though the company did not care at all about the clients that were receiving services. The company had a good idea but did not know how to follow through. They expand too quickly and don't fix what is broken at the already existing locations. They also seem to purposely keep things vague in their employee handbook, which can lead to much distress as an employee looking to the handbook for clear guidelines and policies.

I have been with Elite DNA for three and a half years, beginning my journey with the company as a new graduate directly out of graduate school. Transitioning into the therapist role as a newly graduated clinician initially brought nerves about practicing independently. However, I am incredibly grateful for the support Elite DNA has provided throughout my time with the organization—both during my early career and continuing now as a licensed clinician.

During my time at Elite DNA, I have been able to grow professionally and continue working toward my long-term career goals in leadership. The company offers clinicians autonomy in their work with patients while also providing strong support systems, including clinical support groups designed to foster professional development. Elite DNA also offers multiple paid trainings each year, which support continued learning and enhance the quality of care we provide to our patients. Additionally, supervision is available for clinicians working toward licensure.

Overall, my experience at Elite DNA has been both rewarding and fulfilling, and I value being part of a collaborative and supportive team.

It's all about the bottom line. Mental health patients are called every morning the day of their appointment and told they musy pay their balance, including that day's co-pays, or they cannot see their therapist or psychiatrist that day. Many of these people are on essential medications and psychiatrists will not call in a refill until they've seen the patient. Many, many patients do TeleHealth appointments and the providers are running behind so they just blow off that patient. Patients go WEEKS without essential medications because providers simply don't check their messages. As a new employee, it is driven into you that you must request time off 2 weeks in advance. Yet senior staff are frequently heard saying "I think I'll take Friday off" or "I think I'll leave at 2 today, cancel the rest of my patients for the day". It might be a nice place to work if you are a provider or manager, but as support staff, xxxx rolls downhill.

I would advise people to not work with this company. In my opinion, they are a greedy company that doesn't care about the wellbeing of their own staff. They open more offices around the state while simultaneously not making sure the office they currently have are staffed appropriately. During my time there, I was given 3x the workload because they were never able to replace the previous staff that had quit.  It took management over 4 months to even find one support staff replacement. You will be forced to do additional work outside of the job description. Not a great work-life balance, never worked in a place that mentally drained me like this. This is the third time I've tried writing this review because it keeps getting blocked.

I didn’t even make it out of (hybrid) training due to how unorganized training was. I was being trained at the same time as people in office, and there are new training classes every week. So you’ll have people ahead of you, in your class, and in classes behind you asking the one trainer questions. I’d be left on my own for 2-3 hours at a time to work on referrals while the trainer was in meetings or talking to someone in office. I got barely any support, and felt very rushed through a very poorly executed training. The trainer also made me feel that I was the problem, despite the fact that I never got her full attention a single day of “training”. If you thrive in an environment where you get proper hands on training, avoid Elite DNA. Remote employees are ignored, but it seems actual employment wouldn’t have been better. 

What is the best part of working at the company?
Working for Elite DNA was a great experience   I thoroughly enjoyed the diversity of the work I did from day to day and being the assistant to the CEO was a rewarding job. It had its challenges but like with all challenges came more knowledge and gratification. 

What is the most stressful part about working at the company?
Staying one step ahead, as with any job of this nature. 

What is the work environment and culture like at the company?
Exceptional. Friendly. Welcoming. 

What is a typical day like for you at the company?
Energetic. Busy and Diverse. Interactive. Some days were easier than others obviously but everyday was different.

Top Job Titles	Average Salary
Front desk receptionist 47 salaries reported	$17.62 per hour
Psychiatrist 42 salaries reported	$283,333 per year
Mental health therapist 42 salaries reported	$58,690 per year
Medical assistant 23 salaries reported	$18.80 per hour
Office manager 15 salaries reported	$49,667 per year

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