management trainee

branch manager

assistant manager

management assistant

rental manager

Enterprise Mobility

A typical day at Enterprise consists of returning cars in the morning, renting them, cleaning vehicles for customers, answering phones, and making sales through service. You may be asked to drive customers to body shops and pick them up from their residences. You will learn how the business operates and expect to put in heavy hours at work due to demand. 
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What do I believe I learned? You will learn a lot working for this company if you grind it out. Enterprise does have a very good management trainee program when compared to most places. You are given very thorough information about the rental industry and will learn things quick due to the fast-paced environment. Everything from sales, operational management, employee development and the health of the business is something that in due time will come naturally to you. I have sharpened my people skills with my time at this company and recommend people skill books to anyone really wanting to dominate in the enterprise arena. The soft skills will separate you from everyone else if you have a great attitude and are willing to work hard. That said, please remember that you will create your brand with time at this company. If you are a negative person with a bad attitude, do not expect to flourish. That said, if you are a positive person who is open to learn, you will be promoted in no time.
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Management.... It's the make-or-break. I've had the privilege to work alongside very good people during my time with the company, but I did run into a few people that I questioned their leadership. A good manager will take you a long way, just like a bad one will slow you down. Regardless, do not let the bad managers impact your managerial style because in due time, people will look to you for help just as you looked for help in others when you first began. Most managers are good, but at the end of the day, remember that Enterprise, just like any other job, focuses heavily on the numbers.
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Workplace culture was good. The people I was with really made the difference, but one bad egg can cause morale to go down. My experience was great, even though there were times when co-workers would frustrate you, but that happens in any job. The branch manager would buy us food from time to time due to the low staffing issues and the busy schedule. There are a lot of workplace events that happen, and if you do good on the matrix, there are rewards for those top performers. Keep a good attitude, and you will see how it can infect others. Come into work moping around and being negative all the time, and enterprise will be the worst job you have ever had. 
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The hardest part of the job, I'd say, is dealing with rude customers and when you are short on vehicles. Coworkers are easy to deal with, but having a customer yell at you because they don't qualify to rent or their vehicle is not available can become annoying quickly. But, the worst part, and I mean the WORST part of Enterprise has to be when there are no vehicles available and the company continues to allow people to make reservations. Because I'll tell you, when it comes Christmas time and you have 30 people at the door and only 5 cars available and same day reservations come in and there are no vehicles availble even for the people that booked 8 months ago and have there whole vacation family trip based on getting this rental, don't expect the day to go smoothly... Just do what you can.
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The most enjoyable part of the job? The fast pace and those people who truly made me want to stay with this company. You will come across some of the hardest-working, positive, team player-focused people you have ever met in your life. These people are what make Enterprise fun. These people are what make staying and going through the grind tolerable. It's that good manager and coworker that makes work enjoyable. Some of those people are quality candidates who you know will go far in life, which is why people who have enterprise on their resumes often get scouted by recruiters elsewhere. I honestly wish I could name-drop certain individuals, but guidelines are guidelines. 
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Summary: My time at Enterprise was good, and I don't really have too much negative to say about the company because it's really how you look at it. If you are single and want to pursue a job that has high promotional opportunities, then this place is going to be great. But, what I have seen heavily is the amount of hours you have to put into this job, so, if you have a loved one, please understand that the rotating schedule will cause you to spend time away from them because of the amount of time you will spend in the office. I know Enterprise has many opportunities once you make it to assistant manager, which allows you to go to other departments if you want to (care sales, truck, fleet, etc.), but I can't speak on that due to not being in those departments. Enterprise is a good place to work if you can handle the grind and heavy hours; in the long run, it will pay off. In the end, I left because I received a better offer at another company with higher pay and a schedule that allowed me more time with myself, friends & my family.
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Current time at the company: 2 Years
Position: Assistant Branch Manager

Probably the WORST place I have ever worked and the WORST job I have ever had…..

I am never one to complain especially about a job but this job was so stressful and dreadful that I needed to share this with people who are looking to apply for this position.
   First of all, you will be on the phone 24/7 and you are forced to meet the requirement of having a 100+ calls days with a call time of 2 minutes on top of being on the computer and faxing paperwork. You are also the face of every airport in Southern California meaning you technically have over 150+ managers that over see you. Doesn't seem to hard?? Well, when you have customers calling and complaining, asking too many questions, or simply wasting your time on the phone because they are talking to other people in the background while trying to speak to you or arguing with you it is very hard to get off the phone within 2 minutes.
   Secondly, almost every customer that calls needs to "Speak to a manager" either it's an emergency (even tho 5 times out of 10 it is not) or they want they to file a complaint. Of course you get your typical regular calls as your job duty like customers calling cause they have questions or need a quote on a car for a reservation, or need to extend for extra time in the vehicle. But...Hope and pray they are not calling to file a complaint, especially about you because if the managers find out a customer is filing a complaint about you even though it was most likely not your fault and beyond your control..managers will throw you under the bus and you will be yelled at or contacted by the corporate office regardless what the situation is or was. After 3 complaints they will fire you especially if they didn't like you to begin with. Best believe you will get complaints either from a customer, another manager, or a co-worker regardless how good of a worker you are thats just part of dealing the people and the job. 
   Thirdly, The managers will tell you over and over "we are here to help to you" but its complete lies and bs. Anytime you go to them for help they are rude, sarcastic, or do not want to help because they do not feel like dealing with the situation or the customer and they will flat out tell you to your face they do not want to take over your call or that they will not speak to the customer or give them a call back. Very rarely will they be glad and happy to help you when you need it. Not to mention, the managers like to choose favorites and when a manager sees you mess up on anything, or gets any bad reviews or complaints they will make it known not only to you but in front of the entire office. They also like to talk about you behind your back to other airport managers, corporate managers, and also to your own co-workers. You cannot rely or trust your co-workers no matter how "close or nice" they are. If you mess up by any means or are doing something they do not like they will easily tell the managers or talk about you behind your back to other employees. The whole office loves to gossip!! 

Worst part about the job is that yes you get over-time but not once do the managers appreciate it..they expect it. You can work 40 hours plus because they are short staffed, you can be the best worker in there and be the sweetest you can be and the managers, customers, and co-workers will tear you apart…you will go home everyday mad and mentally exhausted. I went home everyday telling myself.. I worked soooo hard I busted tail but why am I even bothering to do it? Why should I bother trying to be the best and work the most I can when it is literally for nothing. For anyone to say that and feel like is sad. You will eventually feel that way because they treat people the same regardless what effort or extra you do not only for the managers themselves but for the company. 

This is just half of what I have to say……My best advice for anyone planning to apply for this job is to not apply. If you do decide to go for it focus on your work not making friends especially your new, work your hardest but never more than you should because you won't get anything out of it, try your best to hold your tongue when you have customers cussing and going off on you everyday sometimes call after call, do not let anyone know your business keep your personal life to yourself, and do not make friends with co-workers they will backstab you…..

Before I talk about the job as a whole, I would like to say that I am absolutely disgusted by the way this company is handling the Corona Virus. Today is March 19, 2020. Last week a lot of businesses, schools, bars, restaurants etc. started either closing or making adjustments in order to deal with the virus. Enterprise did not do or say anything to us for days. Finally the CEO Chrissy Taylor sent out a video basically saying that they care about their employees and are doing everything they can, whatever that means. On Friday, all of the employees at the corporate offices were sent home. This seemed strange to me given the fact that they don't come into contact with many people at all and it's pretty much the same people every single day. Whereas the employees at the branch come into contact with dozens of different people each day. Then we received an email saying we were going have a lot of changes to help stop the spread of the virus. That huge change was that when we picked up customers, we would ask them to sit in the backseat instead of the front. So that was an absolute joke, that took them 4 days to come up with.

 Today we found out that Enterprise is putting all of their part time employees on temporary un-paid leave. The reason they are doing this instead of firing or laying off their employees, is so that these employees cannot file for unemployment. I have never been so repulsed that a company would do that to their employees. They have constantly been telling us how much they care, and have done nothing to show it, but rather showed us how much they could care less. The full time employees were then told that their hours would be cut and therefore so would their pay. I know several clothings stores, phone companies, etc that are cutting hours and still paying their employees for their full hours. Enterprise loves bragging about being a 20+ billion dollar company, yet all of a sudden there isn't any money? 

These people are selfish, money hungry, and only care about lining their pockets. You will learn no skills here and will end up wasting your time and being stuck. I know several people who hate this job who have been there for years because they just got stuck. The turn over ratio is crazy high because this is a job a monkey could do, and that's how they treat you; managers and customers alike. 

I have worked as a Management Trainee for 7 months. The company is a scam. You learn absolutely nothing in this position. You get to work at 7:15 in the morning, and then rent cars and answer the phone until 6 in the afternoon. It's all customer service. There is absolutely nothing about this job that stimulates your mind in the slightest. You are exhausted every day because you don't ever sleep enough. Your "salary" is not a salary at all. You get like $15 an hour and then with all the over time you work per week (at least 8 hours) you will take home roughly 1300 every two weeks for 96+ hours. You'll be cleaning cars and just like any customer service job, dealing with horrible people. 

The company is like a giant high school. Everyone gossips, lies, and throws each other under the bus for their own personal gain. The assistant branch managers and Mts do 100%  of the work, while the manager sits there and makes double all of their paychecks, and then complains about pay. You can't tell anyone anything or else by the end of the day everyone at 4 different branches knows. There is not much room for advancement because there are so many management trainees (Mts) and not very many assistant/branch manager positions. 

I feel like i have absolutely no purpose. All you do is rent cars, nothing more. I don't feel as though this job means anything to anyone or helps anyone at all. Most people in the company are just money hungry and don't care what they have to do/who they have to run over to get more money. 

Don't waste you time. The only reason I took this position is because I needed a job quickly and I regret it every single day. I am putting my two weeks in tomorrow because I don't want to work for a company that throws their employees out of the street like garbage and claims to be this family owned business with all their completely fake "core values."

A typical day at work began with prepping our vehicle for rent while confirming the days reservation list Depending on the office sometimes we had to wash and vacuum cars by hand. Afterwards, we would take cars needing repair or service to their required locations. Once we opened the day was usually busy all the way through close. During the day it was my responsibility to assist the branch manager in the following duties: controlling vehicle inventory, sending cars to smaller branches   
if they request a little help, up selling at the counter to increase profits, teach train and develop the new employees, helping them understand the business and knowledge of our product to push their own careers, teaching them how to overcome objection, help them study and prepare for promotional interviews and testing required to become eligible to be promoted, outside selling when actually showing the vehicles to customers, push the sales of rental insurances, pre-purchased fuel, selling upgrade options, selling roadside assistance, selling liability insurance, selling GPS units, selling car seats all for rent. Helping customers with any issues either pertaining to the rental process, the service received, the upfront deposits, the final bill and the products they might have unknowingly purchased and any disputes of any nature. Doing this while keeping a high level of customer service in order to make the customer happy in the end.Promotions are based on a combination having high ESQI (Enterprise Service Quality Index ) your personal sales success, the success of the office you work at, successfully training an employee to get promoted or achieve sales awards, the growth of the store,proven knowledge of the business, and overall management skills. To achieve a high Service score it was important to take care of customers upfront. We would call tomorrows reservations to confirm and inform them on the process. By doing this would leave out any surprises when they arrive to the office. A big issue was qualifying customers to rent cars by only accepting major credit cards or debit cards as a deposit. Find-ability and Fundabiltilty where the terms used for this. I had to make sure that we as an office where collecting the correct information about our customer prior the rental. The hardest part of the job was definitely the customer service piece. Its a fast paced job that requires a thick skin and strong sales culture. Your going to be on your feet for a majority of the day in a suit and tie either helping people, typing up rental contracts, cleaning cars, lots of driving, checking customers in a out of rentals. With all that said I still think being able to handle disgruntle customers while controlling the flow of the office and helping your understudies can be a challenge for some. You have to keep your cool at all times and show no anger or frustration. In that line of work your dealing people who have, for the most part, never been in an accident. For some its a shock and a big life changing event. We have to sympathize with these customers and show empathy when interacting with them. These people are usually stressed and a little shook up so they may act out a little more aggressive or worrisome. Especially when it comes to their money and their primary mode of transportation. When i say "disgruntle" it doesn't mean everyone is upset due to our service. Some people dont understand the rental process and are confused or outraged by  the final bill of the rental. The most satisfying part of the job was the manager employee relationships and seeing the happy faces of people I helped. Whether a good sale or not, when our customers are excited to drive a new rental it makes me feel good to provide it to them.

Any management Trainee, looking to start at Enterprise, this truly what I wished I knew before I took the job. PLEASE READ

Enterprise is an “ok” first job out of college, you will be driving customers to and front the branch, answering phone calls, washing and cleaning cars, and dealing with rude body shop owners and lots of insurance adjusters!! Not to mention that enterprise clientele is not the friendliest of people. Their customer are vastly from insurance companies; people who just got into a car accident and need a rental. Prepare your self to be treated like a low class human being for working at rental company. Customers will constantly get upset at you for things you really have no control over and managers expect
You to handle it all while they sit and judge your customer service skills. There is no formal training to prepare you for this job.

Check in customers, make sure they even qualify to rent a car, now you must up sell them into a bigger car than what they had reserve and sell EVERY SINGLE PROTECTION  PRODUCT and if the car is not Clean prepare to clean it and prep it for them. You literally will be doing a teams job all by your self. From renting taking returns, phones, body shop deliveries and pick ups. Vehicle inspections, customer service issues. As the management trainee are expected to do it all! 

Enterprise  clearly exploits educated young adults that lack any experience with promises of advancement within their company. After a while you do feel as if their recruitment process is to hire new graduates over work them and underpay them. They requiere a bachelor degree to obtain this position but I can assure that Enterprise  does not offer any real transferable skills that can truly develop you as a business professional.  They expect you to work with them until  you retire, and promote the idea that they will only hire from within for all positions. Important to note that thus they make it feel like is easy to move up in the company you will have to put in 6+ Years in daily rental until you are finally able to get a corporate position. Enterprise  is honestly just a sales positions in which you will be constantly getting belittled by customers, and expect to unethically lie to people about prices, car availability and their protection products. 

If you do Plan to join the company only stay there for a year gain the sales, and business operations experience and move on! The hours are incredibly  long and work life balance is non existent (Never enough staff to take a day off, I was apart of a flagship location, in which you worked all 7 days!) Not to mention that the group that I worked in was severely understaff, found my self many times running a Branch by my self with little to no training. When I brought the concern to management I was met with the cruel reality that they did not care. The less people they staff at the branch the more money goes into their pockets. Their mentality is all about money, the more money they can get out of it the better.

I know a lot of people complain about the hours, but is absolutely true!  After work you are expected to attend their networking events. Which are usually just held at a local bar from 6-9PM. I had a manager say to me that employees that don’t participate are looked down upon an considered anti social and is held against them when promoting comes. 

This is not a salaried position, so yes the number they show you during your orientation might seem good but in reality in order to make that amount you have to put in 50-60 hours a week with them. This an hourly job not salaried, expect to clock in and out for your lunch. 

Enterprise will consume 55+ hours of your life a week, and forget trying to look for a job while working there! With the hours and days is nearly impossible. As a result many of their employees would just quit to focus in their job searching journey. 

I wouldn’t recommend this job to someone that truly wants to grow a career with a purpose.



Pros- I worked at Enterprise as a sales manager trainee for about eight months in the Orlando region. I'll give a detailed review to help out anyone considering working at Enterprise. The great stuff about working at an enterprise is they hire anyone with a bachelor's degree. A candidate goes through two to three pretty straightforward interviews. The training enterprise offered was top notch in my opinion. Multiple classes help trainees understand how to sell and provide customer service to friendly and not-so-friendly customers. Even though enterprise is a sales-heavy job, you won't get punished or fired if you're struggling to sell upgrades or protection products. The dress code is reasonable you can wear plain polo shirts and comfortable shoes. The benefits enterprise offers include day one paid time off, health, dental, vision, and life insurance. Finally, Enterprise always promotes from within, it's common for management trainees to get promoted to branch managers within two years. At the same time, there isn't a rush if you don't get promoted as fast as others.

Cons- The issues that I had working at Enterprise include
Stress- The job can be stressful for a variety of reasons. You could be dealing with 50-100 retail, corporate, and insurance reservations. The insurance customers were the toughest ones to handle. You are expected to give a detailed analysis of the rental vehicles to the customers. It could be raining, cold, or blazing hot outside. Customers may be dissatisfied with the rental vehicle, yet we are always expected to find solutions to their problems.
Cleaning cars and Uber driving - You are subject to cleaning cars and picking up and dropping off customers at body shops or even houses.
Work-life balance - I thought the work-life balance was below average. Even though the job description says 47 hours, you might be working up to 60 hours. Some branches are short staffed so don't be surprised if your working sun up to sun down.
Pay- Compensation is weird because $50,000 for an entry-level job that anybody with a bachelor's can work sounds pretty good. Yet this job relies a lot on overtime pay. Also, you have to weigh in that you'll be a sales representative, a detailer, and a Uber driver all in one.
Drama & Favoritism- I know that every job might have drama or favoritism but it was really bad at Enterprise. Employees might get a new assistant branch manager and branch manager that's hit or miss with you. It's important to be careful who you complain or vent to. Gossip spread around and the upper colleagues might look down upon you like it's a fraternity club.
Career mobility- Even though enterprise has other unique career opportunities outside of daily rentals, it can be a pain to get hired in those departments. Enterprise's career ladder is management trainee (local branch), management assistant (airport), assistant manager, and Branch manager. To qualify to work in departments such as HR, or fleet management, you have to reach branch manager status. Even then it's guaranteed based on hiring and spots being filled up.

I hope sharing my personal experience can help whoever is interested in applying at enterprise holdings. It's a good company to work for if you're able to endure everything that I've mentioned.

Succeeding in a career at Enterprise depends on how well you fit into the culture. If you're someone who is (1) willing to move at the drop of a hat for a job advancement opportunity, (2) great at selling the value of products to skeptical customers, (3) incredibly organized and skilled with time management, and (4) positive enough to keep a good attitude despite long hours and occasionally difficult working conditions, this job is for you.

However, if you are missing *any* of the above qualities, you may find yourself lagging behind. 

1. Enterprise hires a lot of fresh college grads who aren't tied down to families or responsibilities that would otherwise prevent them from changing job locations whenever a new opportunity opens up. The hours are long, and you can expect to see your "work family" much more often than your actual family, and spend the majority of your energy on work and have little left over for other activities. This requires an incredible amount of endurance and dedication to advancing your career.

2. Their products have real value but many customers are trained to think that all salesmen are con-artists. You have to be able to overcome that and convince them why your product is worth buying, which is sometimes impossible. You have to be able to take a lot of no's and still keep believing in your work. This requires determination and self-motivation.

3. The average work day of an Enterprise employee involves a lot of hustle and bustle, including wearing many different hats and having to juggle different priorities in quickly changing situations. If you are unable to keep organization in a fast-paced environment, find difficulty in keeping up with communication in a team, or just tend to get lost in the daily hubbub, you may want to address those opportunities. These skills can be learned and exercised, but must be acquired quickly.

4. Enterprise preaches a "yes" mentality, where "if there's a will, then there's a way." Sometimes this means trying to rent cars that you aren't sure you'll actually have, and avoiding making promises you may not be able to keep while still retaining great customer service. Staying positive in a bad situation will go a long way, especially when the stress hits the fan and you end up having to tell people you simply don't have a car for them. Be prepared to take blame for things that are out of your control, and still keep a smile on your face. The psychological stamina required is very high, and I recommend finding someone whom you can rely on to vent frustration and motivate you, such as a mentor.

At the very least, Enterprise is a great company with which to learn the world of business. It is hard, and at times it is not fun. You have to find ways to make it fun, and to keep your head up. You will, however, learn a *ton* of valuable skills that you can apply to both work and home life. 

Personally, the job isn't for me because I am not able to pick up and move at any moment, meaning my career advancement is at a snail's pace. However, I have a great amount of respect for the company's mission and its successful employees.

A typical day at work as a Management Trainee at Enterprise Rent-A-Car is very active and unpredictable. Every branch typical opens at 7:30 a.m.-5:00 p.m. on Mondays, 8 a.m.-5 p.m. Tuesday through Thursday, and on Friday 8 a.m. through 6 p.m. (7 day branches vary). On Monday you have to come in around 6:45 a.m. and every other day during the week you come in at 7:15 a.m. or 7:30 a.m. Keep in mind that the closing times depends on the business, normally I got out around 5:30-6pm everyday depending if we got busy or not around 5p.m. As soon as I got into the branch my duty as a Trainee was to first check the key drop. After I checked for keys I went out to inspect the car to get miles and gas. When I completed that I basically called customers (ESQI calls) to inform that we have checked out car and if everything was good, inform customer of charges and ask was it ok to charge card. If we could not contact customers policy is to close pend ticket until customer is notified. As the day goes along my job was to rent cars, but to run a business, being that you are your own brand within  the company. I learned a lot about business in general and especially understanding how to provide Excellent Customer Service. Enterprise really instills Excellent Customer Service into every employee, being that when you become a Branch Manager you job essentially depends on good customer service scores. The downfall about displaying "Excellent Customer Service" is that customers will treat you like trash, and you basically have to do whatever to insure they leave "Completely Satisfied", if not that affects your branches ESQI= Enterprise Service Quality Index, score which if you have a constant bad score over 78-82 which is corporate average you job is on the line. Management depends on your Managers at the branch, I've had good managers, I've had bad managers. Good managers will actually take time out with you to not only explain the business but the product, and will also go over your career path. Bad managers will just micromanage or boss you around. Other than renting the cars out, the most important duty of my job was to sell our protection policies. Which I was very good at, one of the top sellers in my area and group. There is CDW=$19.99/day, PAI=$3.40/day, SLP=$17.95/day, and RAP=$3.99/day. The main coverage you wanted to sell was CDW to protect the car and PAI to protect the driver and belongings. If all fails, at least get SOMETHING was the motto! You had to have a qualifying average of 65 and above for 6-12 months or whatever came first to qualify and be eligible to take your MQI=Management 
Qualification Interview which is called THE GRILL to get into management. Mind you that there is NO COMMISSION for anything you sell. Only people seeing any kind of COMMISSION is your Branch and Assistant Managers. You will only receive you base $14.38/hour = 40,000 a year whether you sell or not. But if you are a poor seller you won't qualify for your MQI and eventually if you've been with the company longer than a year and still haven't GRILLED they will let you go.

* Management - These people will act like your friend, pretend they care. THEY DONT.. I started here in late 2011, I Busted my tail, Was a yes employee. Went above what was asked. Did things other employees had refused to do, all while the guy that had been there for five years repeatedly told me it wasn't going to get me nowhere.. I didn't listen. A year later, 1 WEEK BEFORE CHRISTMAS, they pull me in the office and cut my hours down to 10/15 weekly from an average of 38 because they have to cut costs. Speaking of Christmas, I didn't even get a card, (2 Christmas Holidays) wasn't invited to the Branch Christmas party.  All this while they continue to have their office parties, lunches and after hour get togethers all on the business credit cards dime. FForward to Summer 2013, 110 Degrees outside, meaning the wash bay or my work area is 10 - 15 degrees above that. Don't provide any water to us, My newer Co-worker goes into the office where they have the luxery of a temp controlled environment, She sits down after telling me she is really dizzy, The Branch Manager asks her point blank if she has anything else to do instead of sitting there while being a j#rk, Additionally they have a "ESQI system in place which is basically the scores or feedback they get from customers. When this score is low, they ALWAYS blame the car preps in the back. It NEVER has anything to do with how rude one of our managers was to every single customer that walked through the door ;) Wink Wink. She was a good seller and I heard the district manager flat out say, As long as she is selling well I don't mind if she has a couple complaints a week. This is the kind of bull that led me to randomly quit.. I have never in my life left a job without having another beforehand.  

**Salary/Benefits - Its a car prep position, The pay is going to hover around the lower end I get it. There is a lot more to this job then just washing cars. They will have you pick weeds, clean windows, Vacuum the office, clean the toilets, empty trash and so on.. Why does this matter? Well, Sounds a lot like a janitorial job, and Ive never seen one of those that pays less then 10/ hr where Im from. They will tell you that they will get you so many hours guaranteed.. Its a bold faced LIE. They started changing my hours within a few months of working there. Cut the guys hours making maybe 25 cents more than me and made me take over his hours and forcing him out. THIS COMPANY BROUGHT IN 16 BILLION DOLLARS LAST YEAR! 16 BILLION!!!!!. As for the benefits, Just no. Never going to happen. 

CONCLUSION: If you like a repetitive job, You don't mind getting no respect even as a person and you don't like to think.. This may be the job for you. I've actually heard in some places where management is competent, this place isn't so bad. Just a positive thought :)

You can call me disgruntled, whatever I don't care, Ask yourself, Why would I quit after nearly two years out of the blue? It simply all will just build up and boil over and you will snap, unless of course you are the person I named above. I am not.

Enterprise is an opportunity best used if you do not have any other good options. There is plenty of room for promotion (at least in the Georgia market), there is job stability, good health, vision, dental and 401K benefits, and most of the time job security (depending on your level). However, it all comes with a price and Enterprise does not take care of its employees at the branch level. You will work most of your life away and be underpaid for doing so. You will be paid about $14  or so an hour (starting), when the amount of work and nature of the work you do is well deserving of at least $20 an hour (really more). This is how Enterprise is set up with the mentality of paying low so that they can get more work out of you, causing you to need to work more overtime to make a decent pay check. Additionally, this is why Enterprise hires young and mostly fresh out of college people with little to no real job experience. REMEMBER YOU ARE A NUMBER AND THERE IS SOME COLLEGE STUDENT SOMEWHERE THAT WILL FILL YOUR SPOT ONCE THEY HAVE USED YOU UP. 
Most people burn out after a few months or years, or just realize they can make more money with less stress elsewhere. Enterprise is extremely selfish with YOUR time, often looking for you to attend some after hours event after you have already spent 11 or more hours of your day around all things Enterprise. You are discouraged to not go, as it looks better for your brand for you to be present. Management is a hit or miss, which plays a large part in your outlook on Enterprise. If you have a good strong fun team, the days will probably go by quicker and smoother. If you don't have a strong team it can easily turn into chaos. 
There is a lot of throwing you into the mix or to the wolves to learn, which can be good and bad. Some managers will know what they are doing and others you will wonder how they got the position. The latter half brings me to my next point, which is, it can get very political in terms of promotion i.e. people get the job because they are buddies with the area manager and it hurts the branch when they are a bad fit. However, this can probably be said about everywhere (its not what you know, its who you know).
 Enterprise is retail (at the branch level) so it is a revolving door. If Enterprise put as much effort into the happiness and well-being of their employees as they do into those stupid customer surveys, it could be a much better company. The customers can be rude and have a strong sense of entitlement to things that do not belong to them such as cars, or think that the store should be open longer for them despite being open for 11 or so hours already. However if you drink the Kool-Aid and stick through all the issues and your terrible work-life balance, you could make some good money all before you are forced to retire in order to save face from you being fired. Also, another plus, depending on view point, it seemed to be easier to get fired the higher up in the company you got.

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Assistant manager 3 salaries reported	$61,667 per year
Management assistant 683 salaries reported	$44,430 per year
Rental manager 754 salaries reported	$50,156 per year

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