mechanic

diesel mechanic

equipment mechanic

outside sales representative

heavy equipment mechanic

Equipment Depot

I do enjoy working at Equipment Depot mostly because of their 'People Make the Difference' slogan. It really does hold true here, as all of the mechanics, technicians and the majority of office workers are a pleasure to deal with.

A typical day at work consists of plenty of customer calls, along with technician calls that have me researching anything from brake shoes to engines using online/paper manuals, company to company calls and personal experience - anything that will enable me to more quickly and correctly provide information to a customer or technician. I am then also personally responsible for picking said part or placing it on order if we lack it in our physical inventory. Here I may find myself doing the shipping and receiving of the orders from the previous day, along with their proper placement to ensure the mechanics/customers do receive the parts once they arrive.

Every person in the Parts Department is very well cross-trained to perform each others' job if need be, seeing that I work in a rather small group. So anything from work orders, to sales orders, to receiving in UPS shipments, we all have our hands in - which to me is the most rewarding part of the job, feeling proficient in many different areas and being able to provide help to customers and techs from a range of angles.

There is not a particularly difficult part to this job, other than attempting to find information about a much older lift truck, or any model that we rarely deal with, in which case the schematics we're looking for sometimes are down hidden paths. It is, however, quite enjoyable when you've spent hours searching for the correct part, located it and handed it over to you mechanic and it works like a charm.

All of the forklift information was extremely new to me as well, and thankfully I see myself as a lean thinker and a quick learner, and I was able to become proficient in both the computer system and the parts identification portions of this job rather quickly.

Imagine spending countless hours (a lot of it is non business hours because you are too busy with meetings / fixing report issues while in meetings/ answering emails / fixing existing reports / etc during business hours) working on a dashboard that included a lot of unique and useful elements.  Add to the fun are some tight deadlines and IT security bottlenecks.  Now despite those challenges and low chance of success, you actually manage to build a dashboard that's insightful and useful and that almost everyone seems to want to use.  So instead of being rewarded for your effort, instead, you are told that management don't want you working on the dashboard anymore.  What's worst is that this news came a month after your wife just gave birth.  Because of this, you didn't get to bond with your child for the first few months.  One of the most cold blooded move that I've been a part of.  In the end, I truly regret waking up early everyday to run reports, sometime working on weekends to deliver reports out to business users timely at the beginning of the month, or the biggest one which was leaving my wife's bedside after delivery in the middle of the night to go home to run reports.  This is a company that won't reward you for that kind of level of hard work /dedication.  Instead, some of the upper management will remember (and take revenge) on the 1 thing that might have gone not as planned versus the 99 things that went well.  

With that being said, there are a few standouts.  Hope you guys continue to succeed.  

Typical day involves starting on an assigned job, then being yelled at by a chain of managers (who do not speak to each-other), about why you are not taking care of whatever job they think you should be focusing on, followed by being yelled at for unavoidable down time as you struggle to get parts to do your job.

You also deal with emergency service calls from people who rented equipment, that was not checked over since last rental and just sent out since the company is short on rental units. 
so why are they short on rental units?
Because upper management sells them of them to make the end of year books look better and pad their bonus.  
Not the techs bonus, theirs. 

Management does not care about working conditions or what the branches have to deal with. you are a number and they will not let you forget that.

Workplace culture is a mess, since techs don't last long.  You will be hired to do PM's on forklifts, given no training, then expected to be a master tech on man lifts.   Management loves to hire green techs, call them "lube techs" then expect the more experienced techs to train them into journeymen. 


A typical day there was not knowing if you could do your actual job or if they would have you painting or sweeping and you always had to watch out for a coworker pretending to help you because he was responsible for the same job duties and saying he would do it while I was sent on some wild goose chase out of state. Then in the end when the work was not completed due to him being shady, I took the heat for it and lost my job! Very poor management!! Managers ordering employees to remove parts from customers equipment to fix rental units then chewing out certain memebers of the parts dept when the customer wanted their equipment back and it was torn apart from where parts had been stolen from it. Very unethical co-worker in the parts dept. that ran it passing the buck when things went wrong on people with less seniority

I was supposed to receive training for looking up parts but never got it the first time in other than 2 seconds here and there, senior parts people messed up the inventory then placed the blame on the new guy which was me.

If only the CEO actually knew the trickery and underhanded management they had in place there they would have a fit and fire them and their "go to guys" for being unethical

My typical day consisted of auditing accounts, collection from the ATB getting a jump on the 31 and older. Posting payments, Processing credit card payments, balancing bank transactions. Preparing various reports for the sales team as well as for the Divisional Manager. Researching problem accounts, sometimes going to the archive files to send old invoices. inbound calls from customers, helping in what ever way needed. Participate in projection meetings. I learned from my management that you don't have to micro manage to run a smooth and accurate department. Once employees know what is exspected of them and the follow office procedures it was a relaxed work place. The hardest part of my job was the archive research. The most enjoyable part of my job was the relationships I maintained with the customers. Also setting personal goals for myself and reaching them. Also winning the 5 Star employee of the month.

I came to this company ten years ago with expectations of retirement. All was great for several years. Now I would do almost anything to find a better job. In the last 3 years this company has turned ridiculous. The management team has adopted the policy of treating their employees like they are stupid. They micro manage everything we do to the point of oppression. You are now expected to screw customers out of business on a daily basis. The customer is no longer always right, they are just a number in the computer for you to bill excessively. Your performance is graded on completely unrealistic expectations. You are constantly hounded by phone or email for everything. Management will yell and scream at you for anything they deem inappropriate. Also, you are expected to work 10 to 12 hours a day to get paid for 8. This is not a flat rate pay job, it is hourly. All in all, its an extremely bad place to work. If you want a pleasant work experience, apply somewhere else.

What is the best part of working at the company?
Worked at Equipment Depot for some years. Was treated very badly. The management is the worst I have seen at any job. They will tell you one thing to get you in and then not follow through with it and claim it was never offered. Not saying this as a disgruntled employee or ex employee. This is just a few facts about the place. GMs do bot last long at the Shaerman branch of the company. The years I was there we went through I believe 5 out of the 6 years I was there. Almost all the techs were ready to quite or did before I left. 
So just a warning unless you're really desperate move to the next job. 
Good luck. 

What is the most stressful part about working at the company?
Working out in the field away from the office. 

What is the work environment and culture like at the company?
They are clicks and if you're not in one you will have to just deal with it. You will rarely be acknowledged. 

What is a typical day like for you at the company?
Stressful, over worked and under paid

What is the best part of working at the company?
The day I walked out due to no support, incompetence of payroll, unprofessional Management  or freedom to think. Just only one way of doing things 

What is the most stressful part about working at the company?
not enough space to put what i really want to say. complicated system to run a simple cash invoice. Unreasonable demands of the service department and if demands aren't fulfilled you would be put up for public display of humiliation to be demoted in front of your peers you work with in a mandatory morning meeting. one individual that will not compromise with anyone or listen to logic

What is the work environment and culture like at the company?
miserable, unprofessional, hostile and very stressful

What is a typical day like for you at the company?
shop personnel were amazing and very knowledgeable in their field of work but management kept them on a short leash due to their limited experience and made their job difficult in which made every other departments have complications

Management was very poor. They nitpick every little error. They bring people in Temp and boot them out before they have someone committed too much! If you make an error it isn’t brought to anyone’s attention until it’s too late for you to prove yourself to anyone. This entire company is segregated. Everyone works for themself and doesn’t want to help build the company up instead it’s just to bring fame and attention to themself for their rightful doings. I haven’t never worked for such a poor management company. When you work there for 3 months and when hiring on they tell you it’ll take 6 months to a year for someone to get really good at this position and then they let you go because the supervisor of your department is jealous of you..... sounds like management needs to reevaluate who they put In charge! If nothing else it was a learning experience of what to watch out for when looking for an employer!

Equipment Depot is a great place to work if you can deal with the upper management. All of the managers are like puppets on a string, no one has a say in anything except for whoever is at the top of the food chain. They take their orders from people that are in different cities and countries, but they don't realize what works in a different part of the world may not work in others.
As for actually working for them, it has been great, not the best money in the world and not the most secure job in the world, especially in WV. Our account are mainly from coal plants and steel plants. With 70% shutting down, that means we are laying off and cutting back. That is the main reason I am looking for something else.

Top Job Titles	Average Salary
Mechanic 7 salaries reported	$29.36 per hour
Diesel mechanic 3 salaries reported	$30.67 per hour
Equipment mechanic 1 salary reported	$27.00 per hour
Outside sales representative 1 salary reported	$80,000 per year
Heavy equipment mechanic 2 salaries reported	$29.00 per hour

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