funeral director

ambassador

office coordinator

administrative assistant

family service counselor

Family & Childrens Services

As a conscientious employee who values professionalism and integrity, I feel compelled to share my insights regarding my experience within this corporation. While there are undoubtedly aspects of merit within the organization, there are notable shortcomings that warrant attention and resolution.

Firstly, the issue of remuneration warrants sincere consideration. Despite dedicated efforts and demonstrated commitment, the compensation provided does not align with industry standards nor adequately reflect the value contributed by employees. Addressing this discrepancy would not only foster a more equitable workplace but also enhance morale and retention.

Furthermore, the prevailing culture within the organization has regrettably soured, exhibiting signs of toxicity that undermine collaboration and productivity. Instances of favoritism, lack of transparency, and unresolved conflicts have contributed to an environment fraught with tension and diminished trust among colleagues. Urgent measures are needed to cultivate a culture of respect, inclusivity, and accountability.

Equally concerning is the absence of a dedicated HR department, leaving employees without a formal channel to address grievances, seek guidance, or ensure compliance with relevant regulations. Establishing robust HR support structures is essential to safeguarding employee well-being, mitigating risk, and promoting a fair and equitable workplace for all.

Lastly, the efficacy of organizational management is called into question, as decisions often appear disconnected from the realities faced by employees on the front lines. A lack of clear direction, communication, and leadership contributes to inefficiencies and disengagement, hindering the organization's ability to adapt and thrive in a dynamic market landscape.

In conclusion, while recognizing the corporation's potential for growth and success, it is imperative to acknowledge and address these critical areas of concern. By prioritizing fair compensation, fostering a supportive and inclusive culture, establishing robust HR processes, and enhancing managerial effectiveness, the organization can chart a course towards sustainable prosperity while honoring its commitment to its employees and stakeholders.

Management turns over regularly. It appears that they want to make the most money while investing the least into facilities and employees. There are multiple people in upper management positions who don’t have the qualifications to do their job. Little training. Complaints were brushed under the rug by HR if they are about someone who is “favored”. I personally experienced harassing and bullying behaviors from management, corporate management, and HR reps. Empty promises, people going over a year without deserved pay raises, and no support. Don’t even bother trying to develop career wise, they won’t move anyone around because of “job code issues”.

A typical day at work varies but generally involves correspondence with families to work on pre-need sales, meeting with at-need families to coordinate services, and paperwork for both of those.

I learned that I have no interest in working for a corporation in death care.

The hardest part of the job is justifying why the cemeteries can’t be kept up and why the prices continue to go up every year to grieving families. Minimal training and most people just get shoved into their role and told to figure it out, then harped on about sales numbers.

The most enjoyable part of the job is helping people in need, being able to serve with compassion, and learning about cemetery operations. They do community outreach events to try and remain relevant and those are nice to network and support our neighbors.

Typical day: chaotic because corporate will change things and make the tasks more difficult and less efficient, usually they will have added a lot more responsibilities to you without proper training and expect you to implement them on the fly. Chaotic workflow, short-staffed, and miserable coworkers who are stressed out, unappreciated, and poorly compensated and supported for their efforts. 

What I learned: to never work for Parklawn again or any other corporate funeral home

Management: drinking the corporate Kool-Aid and too many chiefs but not enough Indians to do the real bulk of the work. 

Workplace culture: unhappy coworkers, lots of gossip and criticisms, chaotic atmosphere, unwelcoming to newer hires.

The hardest part of the job: trying to hide your disappointment and burnout from clients in need/trying to support the people you care for while being completely unprovided for by the company

The most enjoyable part of the job: helping families; when I put in my notice and left

Run away from these corporate-owned funeral homes!!

Work-life balance
Work-life balance at Park Lawn Corporation is okay but you end up working on holidays so you can't spend time with your family.

Pay & benefits
My pay and benefits at Park Lawn Corporation were very low compared to what other people working in the same field in my area are getting. If you get a raise, and that is a big if, the raise amount is very low.

Job security and advancement
In terms of job security at Park Lawn Corporation, I don't think they value their employees or do anything to help them succeed. Their motto is "everyone is replaceable". 
Their is no room for advancement, so basically the job you are hired for is as far as you will go.

Management
In general, managers at Park Lawn Corporation don't have any praise for a job well done. The only time you hear anything is if you aren't doing something just right. They are very quick to point out your failures and reprimand you.

Overall
My experience working at Park Lawn Corporation was not a good one. You can't trust anyone, they all look out for themselves. It's full of two faced gossips that have nothing better to do than try to get the other guy in trouble instead of focusing on their own job.

If you enjoy the arcade game WHACK A MOLE, you'll love this job.  Just don't stick your head out of the hole, or else you'll get whacked.  Talk about Toxic Organizations....  you won't be encouraged to voice an opinion, you won't be allowed to fail, and nothing you do to go over and above will ever be recognized or rewarded.  
All they ever do is look for ways to pay you less and make you work harder.  You need to give all you have here, and then as they suck the very lifeblood out of you, they'll ask you to become a blood donor.  
  
You honestly cannot need a job bad enough to work here.

You will work in a cemetery that needs more repair and upkeep than they are willing to give it.  They'd rather buy signs that ask you to forgive them for the way the park looks than make it look better.  Honestly, if you owned a cemetery, and it looked bad, would you spend your money on additional manpower to clean it up, or to buy signs explaining why it looks bad?  
They just don't care.  Not about the property, and certainly not about you..

I am grateful that I learned the cemetery business, language, and procedures. Other than that, I would not recommend Park Lawn to anyone. Higher-ups do not care about families, nor their own employees. Information is relayed through the regional and location managers. Everything is about getting numbers on the board, even if that means selling "promises." My moral compass steered me right out the door. (Oh, that and the fact that about 65% of my paychecks were withheld in their reserves being new to sales...)

At the location I was in, the file room was a total mess. We had misplaced master cards, burial books were missing pages, maps were outdated, FACTS/NEXUS online systems were missing attachments. Heck, even funeral homes were frustrated when having to deal with our location! It certainly makes me rethink the pre-planning process and will reinforce the importance of asking certain questions when choosing a place for family members. 

The entire work atmosphere at first seemed very warm and inviting. After working there for a period of time the immaturity of the staff starts becoming more obvious. Constant conflict within departments and the inability to effectively communicate made this feel more like a high school atmosphere. Given little to no direction but scolded publicly over minor mistakes. Would not recommend this job to anyone who is a single parent or social life outside of work. You will be told the job comes over anything else. To advance your career you are directed towards school afterwards not guaranteed a job or benefits but have accumulated debt from school which they do not reimburse. If damage to your personal vehicle occurs by fault of park lawn equipment they WILL NOT repair your property. You will lose more than you will gain with this company. 

What is the best part of working at the company?
The benefits are the best part of this job, the company expects you to do anything they add to your already full work load without increasing you pay.  It's poorly managed.

What is the most stressful part about working at the company?
The people they put in the manage positions that's not qualified for the position.  The added work assignments that's not in your work description without compensation.

What is the work environment and culture like at the company?
The offices are never cleaned and the culture is prejudice 

What is a typical day like for you at the company?
Busy, lots of work to do and a lot of duplicate tasks

This is an acquisition company. There is very little infrastructure to support local business  and even less support from management.  Employees are given marching orders and expected to fulfill them with little to no guidance or structure.  They understaff consistently to save the company money and only hire to replace critical roles so the work-life balance is nonexistent. Benefits are average for a corporation this size. There are good people that work for this organization that care about their clients, but the culture and leadership are so poor that turnover is growing more common. Most of their employees have been with the company 5 years or less.

What is the best part of working at the company?
Avoid at all costs. Extremely toxic workplace with poor management.

What is the most stressful part about working at the company?
Management spends majority of their time gossiping, lying, and starting drama.

What is the work environment and culture like at the company?
The worst I have ever experienced. Management will ensure you never grow within the company. 

What is a typical day like for you at the company?
Every day is an unknown. There is no organization, no plan, and no set schedule. The rules change on a daily basis according to the mood swings of management.

Top Job Titles	Average Salary
Funeral director 17 salaries reported	$23.24 per hour
Ambassador 7 salaries reported	$17.96 per hour
Office coordinator 9 salaries reported	$19.89 per hour
Administrative assistant 3 salaries reported	$23.67 per hour
Family service counselor 12 salaries reported	$23.81 per hour

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