outside sales representative

commissioner

sales

service technician

recruiter

Florida Window and Door

It’s sink or swim right out the gates with very little training. Daily pep rally meetings at 8:30am. The pay structure is very good and there is potential to make good money if you sell A LOT.  Pricing makes it tough to compete with competitors. If you don’t sell the customer the first day you meet them, you will not get the commission.  Customers will harass you on your personal cell phone. Upper management seems very narcissistic and does not want to hear ideas or company criticism. Lower management seems inexperienced and overworked. They schedule you to drive over 250 miles on some days due to lack of common sense route planning. Averaged 4,000-5,000 miles per month. Call center seems very bad at qualifying the leads and route planning. There is no training on actual product knowledge and installation methods. Only trained on memorizing a script. Office staff spins all customer issues and complaints back onto you and it is your responsibility to resolve them. Selling is barely half the job, managing your sales and customers all the way until install makes up majority of your time. 

My experience with Florida Window and Door in Daytona/Orlando has been nothing short of awful. The office is run by a manager who creates one of the most toxic work environments I’ve ever seen. Instead of leading with professionalism, they consistently put employees down, curse at them, and go out of their way to make people feel small.

Appointments are constantly shuffled around to play favorites, leaving everyone else frustrated and undermined. The entire office runs in chaos, completely disconnected from the rest of the company, and the lack of structure or accountability is shocking.

What’s worse is that upper leadership seems to turn a blind eye, allowing this manager to drag down morale, ruin fairness, and damage both employee experience and customer trust. It’s a perfect example of poor leadership poisoning an entire branch.

If you’re considering taking a job with this branch, think very carefully. The Daytona/Orlando branch of Florida Window and Door reflects the worst side of corporate culture: disrespect, dysfunction, and zero accountability.

If you believe this is just exaggeration or bitterness, take the job and you’ll quickly learn the truth.

From the friendships created among our coworkers and the laughs we share together, to the hard work and dedication that we all put in to ensure productivity, you couldn't ask for a better place of employment. Here, the managers are not above you, and your co-workers are not your competitors. We are all a family here, supportive and encouraging, and willing to help you grow and grow with you. We learn from each other's advancements and mistakes, and keep the atmosphere positive. We share good times and we share bad, but no matter what, our goal is to come out on top. There's always something fun going on to keep the atmosphere light, from music being played to our company potlucks, there's always excitement and laughter going on within the call center walls of Florida Window and Door. Like all jobs, there are some cons, such as having to deal with not so happy customers, and learning not to take every insult thrown at you over the phone too seriously. People are people, after all. But those unhappy campers are few and far between, as our main goal is to keep our customers happy and coming back to us for any future home improvement deeds.

I was a former employee for over a year at Florida Window and Door. I was discharged because of a underlying health issues that they already knew about, but rather fill their seats than to have any compassion for their employees.. Even though I had vacation days. I was never offered any type of health or medical leave or even my own vacation so I can sort out my health differences. Management will smile in your face and turn the other cheek when it comes to the business. The call center manager always wants the control and hates to be intimidated by people that know more than him. Working in the call center is a sweatshop. That is how the owner Define it. Good luck to the people that start their job at Florida Window and Door.

The environment on the sales floor is enthusiastic! We have fun on the floor setting up consultations with our customers for a representative to meet with homeowners to do a sales presentation for hurricane impact resistant windows & doors! The products and services we offer are top notch. Everyone who works here is cool, the management is really good and the continued education/training is helpful. We also get catered lunch often, spiffs and bonus commissions, so the pay is decent! I enjoy two days off a week and they are flexible if I have prior obligation that I need to work around. Overall, I'd highly recommend the position for anyone, especially if you've got prior call center experience! There are also benefits included!

Do not waste your time applying here. I worked at this company for 7 months and consistently worked extremely hard—I was one of the top appointment setters. Despite this, employees are constantly belittled and threatened with losing their jobs. You are treated as if you’re replaceable and unappreciated.
Management is completely ineffective. Complaints are ignored, and favoritism is obvious—it’s all about who you know, not how well you perform. Advancement has nothing to do with merit.
I was never paid a bonus that I rightfully earned, even though I worked hard for it and have a family to support. The company showed no concern or accountability.
Even the CEO speaks to employees disrespectfully. Overall, this is a toxic work environment with poor leadership. I strongly recommend looking elsewhere for employment.





The company is about servicing the owner and the VP’s ego only. The money isn’t terrible depending on the quality of the leads they decide to give you. There’s no work life balance bc you work 6 days a week, and sometimes don’t get home til midnight. 

The field managers are good, except they are puppets also. It’s very expensive to start bc you have to print all of these papers and get them laminate, you don’t get gas reimbursements until you sell. 

If you create too much of a headache for people in the office, they give you bad leads, don’t pay you your commissions, or just talk down to you with anything you ask.

If you leave before being paid any commissions, they won’t pay you those. You’re lucky if you get anything. 

I applied for the Outside Sales Rep in Sept 2019. In June 2020-9 months later I am a Team Leader with my our sales team. Salesmen of the month July 2020. This company values hard work and evolution to your own process. Respect is hard earned at Florida Window and Door. But that is something I value more than money. I read the countless reviews from disgruntled employees. You are given every opportunity to succeed and advance! In all positions. I personally know half the people in those reviews, and to that, I am not surprised by what they said. I’m no Eagle Scout. I put in a little extra effort needed and I also FISH EVERYDAY in between appointments with a smile on my face. A job is what you make of it -JESTER 

The most prominent challenge was a consistent lack of transparency. Company policies and career advancement paths often differed from what was communicated during the hiring process and initial training. This created a misleading picture of the opportunities and day-to-day reality for employees.Furthermore, the workplace culture was heavily influenced by favoritism. Professional contributions and merit were not the primary factors in recognition or advancement. Instead, personal relationships with management frequently dictated who received opportunities, promotions, and positive treatment. This created a demoralizing environment for dedicated employees who were not part of the "in-group."

Upper management sets the call center up for failure. Denied computers and equipment when being mandated to rapidly add staff. I was never paid out for my 1st months bonus. The owner does nothing but put people down and scream at employees, even when we were closing out the best quarter in company history. The culture is poor and will remain that way. Upper manangement undercuts and under minds you to the staff. Very poor work experience. Unless you NEED the job, look elsewhere. 

Top Job Titles	Average Salary
Outside sales representative 38 salaries reported	$219,079 per year
Commissioner 9 salaries reported	$152,500 per year
Sales 25 salaries reported	$20.60 per hour
Service technician 8 salaries reported	$62,500 per year
Recruiter 15 salaries reported	$17.00 per hour

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