customer service representative

team leader

sales advisor

assistant general manager

customer service team lead

GO Car Wash

The carwash is great, good people with good attitudes will make this such an enjoyable job, however it seems that every so often things will change from higher ups in the company like extra items being introduced for you to sell to customers or menu changes and that is never relayed to the people who make the company actually function every day. the only training you actually receive is through a screen and most of the time its not really useful. The real information you should be learning is  how to streamline your day to day duties to make the customer experience and satisfaction skyrocket, but it seems that is never really the goal. things are always changing and it feels like with every addition that's made there's also that many more problems  that come with it making your duties harder for the same sub-par pay. the website and software used daily is an absolute joke for customers to manage their own accounts or even workers to do so for them, leaving so many frustrated who take it out on staff. even when something does work its usually just a portal to corporate and they somehow make more work for day to day staff to handle.

I was told i would become a team lead and even followed through with the process only to be hung up by " background checks" but even if i failed mine it shouldnt take 2 months to complete it. They tacked me with all the responsibilities with out the proper compensation. A typical day at work involves hearing complaints about our working conditions (which involve standing outside in cold weather with "company uniforms" that dont rival with the weather) hearing complaints On how others work or what others said and standing around with no purpose. They dont care about moral, only how many memberships you have sold. Ive literally been told not to cancel memberships when asked to do so bc the company is trying to corner the customers to stay. Yes they pay 15 but theres no room to grow these people dont care about their employees and were treated like a joke bc it dosnt take a background to get in to the CST position 

Pay here is decent for management and crew. Benefits are an option for full time. Maintenance crew doesn't do much to support the store crew as they should and blames them when things go down even though it's Maintenance job to help maintain the store. I trained in harlingen for 2 weeks as a SGM before taking over San Benito. I got very little Maintenance training as they said they would give me, which this job requires a lot of. I had to learn a lot of things on my own as no one would help me. As an SGM your job work/life balance is non-existent, you are on call 24/7 for your store but that's not all bad as if you have a reliable crew it's easy. 

What is the best part of working at the company?
Your experience is going to depends heavily on your manager. If you have a stuck up corporate drone that always follows the rules without any discretion it will be a bad experience. Best part is the simple work and physical activity.

What is the most stressful part about working at the company?
Overbearing sales focused culture, doesn’t have realistic expectations for sales.

What is the work environment and culture like at the company?
Dependent on manager. Corporate level is very fake “family-like” though they will cut you the second you start to disagree with specific operations.

What is a typical day like for you at the company?
Running the site, dealing with customers, quality checks, repairing machines.

What is the best part of working at the company?
The people that come there tend to be pretty nice

What is the most stressful part about working at the company?
Working the tunnel solo with no help from anyone including managers to the point my club foot is hurting by body is sore and I feel unappreciated cared for and otherwise understood after repeated requests for aid and compensation 

What is the work environment and culture like at the company?
Stressful, little toxic, one-sided 

What is a typical day like for you at the company?
Stuck in tunnel alone with a constantly growing line of cars tripping over the guider/chain puller to cross over and clean the car with no help till last minute and no break after such instances

What is the best part of working at the company?
Nothing. The managers don't really do anything. The person in the rank above the managers is always complaining about something that cannot be controlled and over all the experience was not good at all.

What is the most stressful part about working at the company?
Having someone(manager) over at the front for most of the day that would take most if not all of the commissions.

What is the work environment and culture like at the company?
It's good. It depends on the people you work with.

What is a typical day like for you at the company?
Stressful. Especially after having to deal with people who don't respect you as an individual.

What is the best part of working at the company?
The customers or awesome! There smile and knowing there gonna get a full service makes my job more worth it! I get tips alot but that's not why I do a good job it's just who iam I love to make sure evry customer is satisfied *heart shape*

What is the most stressful part about working at the company?
The policies when they don't apply to everyone there double standard rules!


What is the work environment and culture like at the company?
The environment is great but the management can use some re-schooling

What is a typical day like for you at the company?
Typical day is like go in do your daily job in hopes you don't written up for somtin stupid if rules once again  only apply to certain people

I loved the job itself. They advertised from the very beginning that there was room to work up in the company but that is not the case. I put my blood sweat and tears into the job for over a year just because I loved the job. But when I had the chance to get promoted they hired off the street instead despite the fact that I was fully trained for the position. The street hire was the worst coworker experience I have ever had.  HR and upper management actively acknowledged that the new hire was not a great person or manager and yet they did nothing. I truly hope no one else has to experience the utter lack of humanity this company expresses. 

One of the highlights of working at a car wash is the satisfaction of seeing a dirty car come in and leave looking shiny and clean. It can be satisfying to take pride in your work and know that you are helping customers maintain and take care of their vehicles.

Another positive aspect of working at a car wash is the opportunity to work outdoors and enjoy the fresh air and sunshine. This can be a welcome change from working in a traditional office setting.

However, working at a car wash can also be challenging at times. The job requires physical labor, such as scrubbing and washing cars, vacuuming interiors, and drying vehicles. This can be tiring and exhausting, especially on hot days or during busy periods when there are many cars to wash.

What is the best part of working at the company?
You’re basically your own boss for a large part of your shift.

What is the most stressful part about working at the company?
Keeping up with the amount of customers coming through.

What is the work environment and culture like at the company?
It was a good environment because my team was great for most things. But upper management does get difficult.

What is a typical day like for you at the company?
Come into work, get my gear and PPE, and start spraying the cars off for hours then spraying down the tunnel at the end of my shift. Sometimes helping customers get their cars into neutral. 
Also selling memberships is a big deal at GO.

Top Job Titles	Average Salary
Customer service representative 329 salaries reported	$14.60 per hour
Team leader 309 salaries reported	$16.54 per hour
Sales advisor 351 salaries reported	$14.42 per hour
Assistant general manager 142 salaries reported	$18.63 per hour
Customer service team lead 68 salaries reported	$14.93 per hour

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