warehouse/driver

outside sales representative

accounting specialist

administrative assistant

warehouse worker

Genco-Inc

I worked for GENCO under contract for Home Depot as a shipping supervisor.  When I was initially hired on, I was thrown right in to their "Peak Season", not being afraid of a challenge, I stepped up the best I could, but no matter what I wrote down, what I accomplished, or even what I recommended with my fresh set of eyes and a logistical background, it was either ignored, or sidelined until a few weeks later when the upper management had a "groundbreaking" idea, and used it in whole or part then took full credit for it.  

Like most businesses, it is a heavy numbers game, and if you absolutely didnt have perfect calculations for what you were trying to accomplish (no matter how minor it was) you were told it wouldnt work without citing reason.  Additionally, if you showed any proficiency, they would continue to stack more and more on you until you complained, or until you quit (3 supervisors before me within 9 months).

A typical day was mostly playing the parent or a metaphorical  firefighter, I had very good and effective teammates under my supervision, but since my particular area of responsibility was in four different areas of the building, I would often get questioned on why this or that happened within minutes of the occurence, and no opportunity to address it.  This, coupled with the consistent 12 hour or more days plus many many Saturdays, the team and myself were constantly in "burn out" mode where caution would get thrown to the wind, more accidents occured, which drove up costs heavily, but long hours and days were continually pushed.  It became clear after 5 or 6 months, this would never stop. And the teammates concerns were largely blown off, or they ran directly to HR (or, mommy, as I called them) even if caught red handed doing something unsafe or incorrectly, or couldnt grant a vacation day, etc. (which after they complained, they would get it granted anyway, even when my department would pay for it).  And their 30 minute lunches that everyone in the building (including the THD folks) took at the same time barely gave the teammates enough time to choke down their food and get back on the forklift.

Even with all the extra time I daily put in past my 9 hour schedule, I was hoping for a granted day or two (promised, but not delivered), a raise (No overtime or bonuses granted for salaried workers), or something, anything.  The job itself was not difficult at all, even the reports I had to keep up with daily would be minutes of the day, tops.  But if someone decided to up and quit, especially another supervisor, that would leave you to try and take up the extra workload.

Look, a lot of this is very negative, and I understand it isnt good business to down former employers, but before you apply to this company, please be ready for completely different situations at different facilities.  The best part of my tenure was the people I worked alongside, the different personalities were intriguing, and most of the time humorous and friendly, with their revolving door issues with temps, you get to meet a lot of people from diverse walks of life.

Mostly, as a supervisor, I learned a lot about what not to do, such as how to treat your people next to you, especially.  I was never paperwork happy, but my bosses insisted that I should be.  I felt it unnecessary to let a temp go, or write someone up if they were 3-5 minutes late unless it was habitual, cause ultimately, it was their paycheck and their points they were earning.  I also learned a lot about high tempo third party logistics, and to never shop at a Home Depot store ever again, when you return something to the store, remember that some random broker is going to buy it for pennies to the dollar, or less.  Yeah, you might get your money back, but essentially, someone is buying your old stuff for beans, and if you can find one of these places they resell them, maybe you could land a deal, too.

The straw that broke the camels back was when I had addressed a teammate issue requriing fast and immediate attention, what I didnt see was that my pallet jack was about a half-inch too close to the wrap machine's rotation, another teammate didnt see where I was and turned it on.  A plastic ring that stabilizes a reflector for the guide laser (that was already broken, and was being held together with packing tape) had clipped the fork of the jack and broke the tape holding it together.  I shut down the machine and called my supervisor, his supervisors, the safety rep, and the maintenance guy, as per policy, stopping the operation to get as many eyes on it as possible.  The maintenance guy came over, said it wasnt a big deal as it was already broken, and doesnt qualify as an accident/damage.  He proceeded to walk back to get his spare plastic ring. I then gave instruction to the teammates to keep it turned off until fixed.  I received a call a few minutes later from my boss (FINALLY!!!) telling me I was "witnessed ramming the wrap station, laughing about it, and driving off".  I was brought up front, given an interrogation, told to write a statement (which I didnt), and got statements from everyone else.  The only consistent statements were the 5 teammates in my department and the maintenance guy's.  The initial 2 statements from the "witnesses" were inconsistent from even eachother (they couldnt keep their own story straight!).  Regardless, I had my license pulled, given two drug/alcohol tests, and sat in the boss's office for 3 hours, then handed a write up.

The GENCO I was with has a ton of potential to be an absolutely great workplace, as management, I expected to be put through the paces for a few weeks, or even a couple months, but the constant and drastic changes that were applied made it nearly impossible to adjust to (change on Monday, reverse change by Wednesday, adjust and reapply by Thursday, etc.), the ever-growing to do list made it a tiring experience with very little payoff or satisfaction at the end of the day, including the teammate "events" that excluded supervision completely (no seperate events, either), and morale remaining at rock bottom.  It has a lot of work to do, but I am confident that one day it will get their.  How is it going to get there?  I dont know, thats up to them, now.

A side note, I got hurt near the end of my tenure there, preventing me from operating in the warehouse environment for a month.  I was rarely asked how I was doing (even though it literally nearly ended my life), but asked a lot when I could return.  After I did return and was limited to 8 hours, I was constantly hounded about when I could return to my "normal shift" (they said 9 hours, it always ended up at 12 or more).  When I returned after my "30 days" of short term disability, it was after I signed back in that I was told that the "weekends didnt count towards my 30 days.  I could have stayed home and recovered for another week, instead, I had to deal with a half-opened wound in the dusty and temperate environment of a warehouse.

Where to start? First of all the pay is horrible. Second of all you start the job as a scanner thinking it is going to be a 8 hr long a day job. Only soon after to find that you will be on overtime of 10 hours a day for pretty much everyday often "until further notice" so that you have no idea most of the time what hours you work, even while working until 8 o clock. When ether you go on break or have to wait till 8:20 am. Usually having to work a straight 4 days of 10 hour days at the "management's" discretion. The days as a computer parts scanner, are some of the longest and repetitive days you will ever face. If your a guy you will most likely be pulled to the back to the "PNP" area "Printers and Projectors" Where you will have to lift, with the help of one other person, 15-120 pound commercial printers out of the boxes, scan them and then place them back in the shipping boxes and them palletize them. It's literally back breaking archaic labor. To which none of the head people have any care to fix, or make a smoother process. 

The management as a whole is a joke. They have no idea of what they are even managing. They send "Engineers"  "to streamline the production of printer processing, and make it easier" who come to research the work only one day, and you never see them again. Yet whenever there is a visitor, the management is suddenly full of bright ideas to pitch to heads of contracted companies. These "ideas" are more then empty ideas that wouldn't effect the job you do as they know nothing about what it is you actually do anyway, as they spend all of the time in their offices.

 I was a scanner since Feb. of this 2014, Mind you this is a feat that is unheard of in this company as they can't keep people to save their life. I was actually fired unjustly without warning after almost 8 months of smudge free performance for a comment I said undirected towards anyone, walking out the office about getting my time wasted because of being told by my department floor Genco supervisor, to head back to the 'Abacus' temp office in the back of the warehouse to be only be told to stop coming back to the Abacus temp supervisors office by the Abacus supervisor. Of which there was no work-interrupting habit even occurring, as I had only the week before visited the Abacus office to talk about company conversion a couple times the week before. This message was Directed through Abacus supervisor by way of one Genco office's supervisors bored un-weighted complaints. In the end it cost them one of their most loyal and hardworking temporary employees who was a signature away from direct hire company conversion. If you're in need of a job while looking for a job, sure otherwise stay far away from this company.

I have worked for Genco for a considerable amount of time and this has to be the worst employer I have ever had. I do not even know where to start with what is wrong because the entire Genco culture is backwards and inept.

I will start with management. The management here is a fine example of what companies should not hire for these positions. Management runs the entire operation through fear and intimidation. Managers have been known and seen to call their employees in front of others "worthless", "lazy", "stupid" and worse. I personally witnessed an employee being fired for being proud for finally making their production quota. I also witnessed another employee being fired for reporting an injury. Management only promotes their "friends" for open positions. Most of these jobs have been promised before any interviews are conducted and the promoted person will brag about it. Sometimes interviews are not conducted and people magically appear for the positions after a day or two of the job being posted.

The unsafe working conditions are too many to list here but I will name a few. Forklifts are poorly maintained and sometimes dangerous to operate. Maintenance does not repair issues even though problems have been documented for weeks. Pickers have to pick product from split racks that are sometimes over ten feet high to reach. If you climb up on your machine to pick this product you are fired. Trailers are not chalked and often move away from the dock when loading causing the forklift to almost fall off the dock/trailer. OSHA came in and made Genco use wheel chalks but they were quickly removed after the second inspection. The pallet with the wheel chalks now sits hidden in the warehouse. I know this because I put the chalks away. I could go on and on about the safety in this place but it would take days.

Do yourself a favor and do not come to Genco Hazleton.

I have worked for GENCO for both a temp and perm employee, had for some time. The work itself is not that hard, its actually quite easy, and you're granted an incentive [Bonus] for being over your production rate. Free lunches and give-aways were sometimes held for certain milestones the company reached which were to reward the employee. The medical coverage and benefits are also pretty good, and health screenings are more than welcome to those employed. My only complaint is the over-looking of employee/management malpractice that goes on almost every day. 

The equipment is ill-kept, not cleaned, and at times unsafe to operate, but are encouraged to use it anyways and report it at the end of our shift on our inspection sheets. Genco is a smoke free facility, but allows its employees to smoke while turning a blind eye. Genco is a food grade warehouse, but does nothing to stop employees from eating the product farther than telling them to "stop". Genco is a sanitary food warehouse, but the dust is so thick its jet-black. Management claims its equal-to-all, but will not give you a 24 hour notice before deciding to terminate you [Hope you're caught up on all your bills!]. Turn over rate is consistently high due to failed policies which aren't set in stone. Policies and rules tend to change all too much which confuse the workforce [In return winding up in some of us being fired over miscommunication] but is intentional so the work-load is put on Temp workers who get paid less while keeping select few who are company. 

Overall, its not a bad place to work, but without a solid disciplined leadership team, you don't have a solid work team.

A typical day at would start with opening up the facility and putting together a report which would explain the indices from the prior day. The report would outline why we did not meet a KPI (Key Performance Indicator) goal from the previous day. I would perform an mba (management by walking around) of the warehouse floor prior to the start of the shift ensuring cleanliness, and nothing was out of place.  I would then attend a startup meeting of one of my direct report supervisors. Daily we would have a leadership meeting to discuss the prior day’s goals.  After this meeting, we would attend a staff meeting with our customer to discuss the scorecard.  The remainder of the day included directing all operational aspects of the facility, knowing and evaluating operational productivity goals. 
The remainder of the day I would ensure that quality, safety, inventory integrity, outbound inbound shipments performance metrics across each shifts were trending in the right direction. In addition, to ensuring my teams, teammates perform reviews; safety reviews; reoccurring training and staffing levels were according to departmental goals (just to name a few). I also had daily site visits to my other facility to meet with the supervisors there.  The daily use of Excel, Word and PowerPoint were the tools used in my admin functions.  What I learned in this environment was the value of having a good name. The hardest part of the job was the customers ever changing expectations. As far as the most enjoyable part of the job, it was the freedom, confidence and trust granted to me by senior leadership to perform my duties. The work place culture was good.

Ive worked here over 3 years. I make $1.10 more then when I was a temp.Horrible management, only favorites get advanced, pay cap at 13.50 no matter how long you work there, sudden mandatory overtime with little or no warning, you earn accrued vacation which they use if you are sick and call off,unsympathetic of family life or responsibilities, the only day they close is Christmas day, we work every holiday, they do black out during holiday seasons so you cant request/call off, unhelpful in any way,no matter what you need or ask nobody ever knows all they tell you is I don't know,lazy employees are allowed to be lazy while hard working people are pushed even harder,no gratitude for hard work,only allowed to enter breakroom on break or lunch( one 10 minute break and one 30 minute lunch for a 10 hour shift), not allowed to use ice machine unless its on break/lunch even on extremely hot days(90+),they quote rules from a handbook nobody has ever seen,unfair pay/raises for different shifts,they tell you they are training you to advance but once you start questioning when its going to happen they start training someone else for the job they were training you for all with out a pay raise to fit the training/position you are doing,they have sign up to leave early for slow days but supervisors will send their favorites home no matter where their name was on the list and cross yours off. Completely unfair management. lots of promises but very little follow through. They have roaches in the breakroom they bring exterminators in each month to get under control but it doesnt work. No matter what they offer its not worth it at the end of the day!

worked there for a few months. Money was good, however had to work serious overtime to make a suitable living, not to bad though considering you get what you work for. 

Culture and value. None what so ever, no consideration of one another, they tell you that you work as a team but someone would turn their back on you in a second for a better opportunity. also felt like an outcast due to the cults there. people stick together (spanish) will all defend one another but leave you out of everything if your not spanish. that was wonderful. 


Job security, i have never seen a company with such a fast turnover ratio. within my first two months of working there, i had seen at least 15 new faces minimum. you wake up the following day wondering if you still have your job. i was suspended for a week due to h.r. reasons and wasn't told anything within this week. Finally i went there to find out the future to my position, and i was told "oh yeah we've decided to let you go". wonderful, thoughtful for someone with rent and family. don't ever feel comfortable here with job security. 

Management was completely useless and did nothing besides ride around on pallet jacks "hawking" people from a distance. never got a good job or thanks for anything. just work like dogs and that's it. 


This is simply a job, not a career for anyone unless your applying for management or a cubical. This is by-far the worst job i have ever been at and nothing enjoyable besides the money came out of it. 


Hopefully this company (and i don't mean all of genco but this branch) they can learn that people are not tools and not everyone is replaceable. But as for now, they could care less and treat there people like dogs. 

I worked for Genco (Pinnicle foods) from December 2015 on forward. The HR lady is a raging b**** and only is nice to you when you apply or threaten to go after workers comp...and thats only to save her own behind. They go on about how safety is number one- its not--numbers are. They have a system where youre required to pick a certaon amount of product and if you fall short they fire you- they dont care if its because of any underlying reasons or medical issues. 
Three months into working for genco I started having pain. At first it was assumed to be sciatica...which isnt usually a result of work...however by my fofth month I found out I had been misdiagnosed and it was acutally back pain- caunsed by frequent heavy lifting and poor lifting techniques. They installed racks in the pick-face where it only left a foots width between each pallet...making it impossible to lift properly. However because I had already brought the pain up to their attention I disqualified myself for any workmans comp. the day I told the HR lady I was wanting to file for it she seriously laughed at me and asked "seriously?!" Instead I was talked into signing a in-house medical leave...no pay. Every monday I call in to check in. This has been going on since May- its now august and they havent callled to fire me. 
I have friends that work there still and theyre all looking for other jobs. They have informed me that they have been mandated sox 10hour shifts and every other sunday is mandated now as well. They dont hire enough people and expect the workers to dedicate their lives to the company with no thanks being given.

The thing with 3PL's is even if you're with the same company, every site is different, and the differences can be astronomical. I can't speak for any other site except for the one I worked at in Cranbury, NJ. There was a rocky start with management at first. We went through two general managers before finding a solution. It was hard trying to get a new operation off the ground with so many managerial changes, but when things settled down and everyone got into their roles it was pretty good. They tended to hire warehouse personnel based more on if they'd be a good fit personality wise more so than experience. I didn't agree with that philosophy at first since most people didn't know too much, but I quickly realized we were able to build a close, team environment where everybody worked well together. And eventually the experience came with those that didn't have much before. Typical day for me consisted of using a stand up lift to put away pallets and pick orders. Quality inspect orders for damage and accuracy, and shipping out full truck loads or LTLs. Benefits were pretty good, a decent amount of PTO even in the first year. Pay, while not great, was above slightly average for the area. I know I've read some pretty terrible reviews for this company on here, but the site I worked at was enjoyable to work at and the people were great to work with.

This is the worst place to work because they expect you do be a robot in all areas, you can't make a human mistake without getting wrote up for it (8 write ups will get you fired). You have impossible deadlines that they expect you to meet no matter whats going on around you for example, loading a trailer with 70+ pallets while someone on the right is loading 70+ pallets and on the left some on is unloading 50+ pallets. Management has no clue how to run a warehouse well not all but most of them, and the ones that see the problem can't say anything because there is a 99% chance he/she will be somehow retaliated against. Racism IS tolerated and this is coming from someone who witnessed it. They will try to screw you over any and every way they can. If your shift ends at 3 and you are on a 8 hour shift you can't make plans because at 2:45 yes 15 minutes before you are scheduled to leave you will see a message saying mandatory overtime that same day for up to 4 hours extra. I could go on and on but I might run out of space so those are some of the major reasons why this place is horrible to work for. Another thing if you start as a temp nobody with a red badge has any respect for you unless you know some key people, and remember to watch what you say to certain people you never know who is related at Genco.

Top Job Titles	Average Salary
Warehouse/driver 3 salaries reported	$16.00 per hour
Outside sales representative 2 salaries reported	$57,500 per year
Accounting specialist 3 salaries reported	$19.00 per hour
Administrative assistant 2 salaries reported	$15.00 per hour
Warehouse worker 1 salary reported	$16.50 per hour

Working at GENCO INC: Company Overview and Reviews

GENCO INC

GENCO INC Ratings

Popular jobs at GENCO INC

Salary Satisfaction

Job Seeker Tools

Employer Tools

Browse

Stay Connected