line cook

restaurant manager

parking attendant

sous chef

front desk manager

Gold Key | PHR

worked at the cavalier/gold key for 2 years...it was ok before covid hit....banquets always had to fight to get silverware/items for events from the restruant vice versa...MANAGEMENT? is a joke...we went thru about 5 GMs in my 2 years there...most of them have NO IDEA what they are doing...its like being in highschool, if your not one of the "cool kids"? your treated like garbage...TRAINING? what training? its like the blind leading the blind..training is 100% NON EXISTANT...Employees are so rude to eachother...id voice my issues with management? yeah nothing would ever be done about it...the employee mentality there is "its not my job so im not doing it" there is no group effort...everyone is there for themselves....breaks??? WHAT BREAKS??? you are expected to work 10-13 hour shifts with no breaks/lunch breaks AT ALL......when covid hit there were reports of staff getting covid after we came back but the hotel never shut down...Parking is ridiculous....you have to park across the street....then walk up 44 stairs...down 44 stairs....up 5 then down 2 stairs to take the elevator UP to clock in...if the employee parking lot is full? you gotta try and find a parking  space in the down town oceanfront ...which is pretty hard!! 

What is the best part of working at the company?
There isn't a best part. It's literally a job not a career. Ask them how many people have retired from their companies in last 10 years and you'll have everything you need to make a decision yourself.

What is the most stressful part about working at the company?
No communication at all. Managers in all departments don't work their full hours leaving the slack to be picked up by hourly employees. Everyone in the company knows its top down that's the issue. Highest turnover rate in Virginia beach should tell you alot.

What is the work environment and culture like at the company?
Backstabbing and illusions. Management talks trash about hourly workers to other hourly workers causing in fighting and distrust amongst the staff. Be warned

What is a typical day like for you at the company?
Very stressfull, no training, day 1 was left on a station to work with no idea on how to plate the food what goes on the dish or anything, then they acted frustrated that they had to show how to plate a dish.

very unorganized supply closets understocked 
i learned to focus on my guest and there stay and to make them feel important and assist them when in need.
co workers quick to help a guest but when it came down to helping another co worker out it was a problem.. they were friendly to guest but not to each other as co workers..
the hardest part was finding the supply's to do the job there was always something missing rather we didn't have enough toilet  paper or lien or the right sheets to make the bed
 what i enjoyed the most is assisting the guest making them feel most important putting there needs first..seeing a smile on there face knowing that i put them first and that they had an amazing stay.
just doing anything that i can to go out my way for the guest to see them smile that is what is most important to me

If you want to work at an establishment where you are always working harder than everyone else around you, picking up slack, and ultimately being left by coworkers to finish running and shift sidework by yourself then this is the place for you. Bad management of employees with Covid. Prioritizes lazy employees over hardworking dedicated staff. Money is decent but you definitely work hard to make that coin. You’re better off just not applying here and looking for another job. Turnover is high and management could care less. It’s not worth the anger and frustration this job comes with.

Fast paced, customer service based. Constant requests from guests while trying to complete tasks given by management. Was given a promotion and promised a pay raise for 6 months yet never received it. $2000+ owed in back pay... Never saw it. They lied over and over. Always told they were working on it but nothing ever happened. The annual "employee party" turns out to be an ALS walk that practically involves the whole oceanfront. No food left over for their actual employees and their families after walk participants picked the tables clean.Employee party was a sham to increase walker turnout and give misleading perception to the actual size of the event. It really isnt for the employees.

As with any job, its what you make it. But when the CEO of a company actually cares for its employees and shows it, that's what makes a company a PRIVILEDGE to work for. I worked at Turtle Cay for 4 years before I relocated because of personal reasons. Had I not had those personal reasons, I would still be working for them. Management is great and the employees were like a family. The most enjoyable part though were the clients. You were able to build a rapport with them. Working for a small company definitely had its benefits!!!

The typical day at work is where the fun begins is at the start of the building to the back. For example it was a huge commercial laundry washed, dried, folded for 9 different hotels and 2 restuarants. if we did not finish that day we had to come early and complete the day before and start the day after the work. I have learned to be focused and on task and make sure that the machines were running as it was built new. The workers i was working were very well helpful and succeed to our need of the tourist seasons comes along. The hardest part was when we had to do 2 day process of work. The most enjoyable part was we keep having positive attitude no matter how hard the job was.

The managers don't care there's 0 communication  they work you like a dog  they don't appreciate you at all, you're doing the job of 20 people. They make promises they don't keep. Just look how many ads they have!!! The general
Mood? Everyone is complaining and looking for another job even management  revolving door. Place is a joke  There is nothing anywhere when you need it.  Co workers are very stuck up and rude your basically on your own. They will tell you anything you want to hear to get you to work there  there's no team work, so much drama, and constant snotty groups, gossip  nobody knows what they are doing   it's who you kno  and if you don't   You are stuck  no movement for growth

You could literally give 110% for this company and they couldn't care less. You won't get anywhere unless you're a brown nosing kiss butt with management.
HR allows management to get away with harassment because HR is there for management and not for the people. The "chefs" won't train you because they're "too busy" sitting on their butts in their offices. But don't you dare mess up a recipe, because then you won't hear the end of it. God forbid if you put in a time off request, even weeks in advance, they won't accept it, but management will give themselves 2 days off in a row every week. And they'll bring in new people at a higher wage than the people that are already there

My typical work day started with a sales meeting in the morning for about 30 mins about the day's objectives for sales.  Then we would have our scheduled tours for the day that we would take. I learned how to become an amazing listener and that people will tell you how to sell them something if you take the time to understand them.  Our managers there were friendly and always wanting to help.  The hardest part of the job was rejection from the customer. Most enjoyable part of the job was talk to and helping people.

Top Job Titles	Average Salary
Line cook 52 salaries reported	$18.85 per hour
Restaurant manager 23 salaries reported	$20.39 per hour
Parking attendant 18 salaries reported	$18.89 per hour
Sous chef 30 salaries reported	$62,000 per year
Front desk manager 11 salaries reported	$21.18 per hour

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