hoa manager

inspector

compliance officer

administrative assistant

maintenance technician

Goodwin & Company

The best reflection of a company is how it handles challenges. When an employee struggles, does leadership immediately place blame, or do they first examine their own processes and support systems? In my experience at Goodwin & Company, the latter is true. Leadership consistently looks upward first—reviewing systems, identifying gaps, and implementing improvements—before attributing issues solely to individual performance. The company isn’t perfect, but what sets it apart is the executive team’s willingness to conduct honest self-assessments, acknowledge opportunities for growth, and transparently share those insights across the organization. This reflects a culture of genuine, lasting leadership. They also demonstrate strong support for work-life balance. The flexibility in schedule management has been outstanding; in three years, I’ve missed only one of my son’s hockey games. Supervisors and the executive team actively encourage taking time off when needed. While the role can be demanding—with occasional weekends and long days—the consistent backing from leadership makes those periods manageable and sustainable.

There are over 20 departments to support us which allows: managers to focus more on managing communities rather than answering homeowner calls with basic questions. Also much time is saved by not having to drive for violations.  The culture is inclusive and there are monthly teambuilding events, you can also make great money if you're efficient and can pick up extra communities. Goodwin rewards efficient managers with their avant-garde pay structure which other companies are now trying to emulate, The culture is not a "gotcha" cullture but more of a "let's figure it out together" environment.

Most weeks, I would work over 60 hours, both onsite and working from home. After being hired by Goodwin & Company, within the first couple of months, there were a good number of responsibilities and job duties that were added to my job. Despite that and a number of executive and management decisions which delayed me working on certain projects, I was absolutely successful in every aspect of my job. I pushed through a lot concerns to be a solid employee, so much so that the company would send employees to shadow me and help better train company employees. Regardless, I was treated very poorly by my on-site manager and was never shown the proper support or respect. Lastly, the Accounts Payable department is lacking efficiency and organization. 

Having been in this industry for many years, I believe Goodwin & Co is best in the industry. There are so many caring & compassionate people with this Team. They show care for our staff with continued praise, monthly reviews offering constructive ways to improve while also bragging on accomplishments, monthly development, job coaching & training opportunities.

In addition, they are passionate about what we do in our community and it shows greatly when they speak about our company objectives, goals and where our future is headed. 

We are not perfect, but we strive every day to be better and for that I am grateful to be a part of the Goodwin Team.

What is the best part of working at the company?
Their internal support, such as the compliance department, amenity access department, and delinquency department.  These departments are help support the manager so they can actually get work completed.

What is the most stressful part about working at the company?
Trying to get a response back to a board question from the accounting department.  Normally it would take a week and a half for them to respond, which was frustrating.

What is the work environment and culture like at the company?
It was pro male advancement within the company and in salary earned.

What is a typical day like for you at the company?
Answering emails and phone calls.  Following up on  ongoing projects.

As a portfolio community manager your pay is directly proportional to the amount of communities you can manage. The more manage theoretically the more you make.  Except only the favorites are given top communities and that includes people with little to no experience. You CAN build but at what cost? A portfolio of 18 properties with Quarterly Meetings and Annual Meetings = 90 nightly meetings a year.  Having a CMCA certification is not valuable here.  It does not make you more qualified to manage but hey if you can golf decently well you are IN!  There is limited opportunity to grow past a standard community manager role and women don’t get promoted easily.  

In a typical day I inspected the building and pool area. Any maintenance or cleaning necessary was often done by me. If there was maintenance required that a specialized person had to address then I was on the phone trying to schedule the soonest time they could arrive on the property. There were numerous plumbing issues for example. The hardest part of the job was explaining to homeowners they could not have as many guests as they want. Another example is a child's birthday where lots of family and friends are invited. The most enjoyable part of the job was setting up the folders for each property address so we could keep the paperwork of all the residents' pool waiver forms and reservations of the clubhouse.

In my 17 years of being in the professional world I can count on one hand how many jobs I've had where I've actually felt like an asset and cared about by the company that I work for.  I feel like an actual person at Goodwin and not a number on a spreadsheet.  Compared to other jobs on the phone I've had; this is absolute cake.  Butter cream frosting cake.  I'm given feedback when needed, consistent management with actual communication is an absolute breath of fresh air considering I'm used to customers knowing about policy changes before I'm made aware of them.  All in all I'm at company where I feel valued and it's bettering me as a person.

Goodwin and Company is an environment where there is little advancement in careers and no compassion for its workers. They give bonuses to favorites and there is little gender diversity in management. The so called supervisors don’t check on their staff unless they are friends and sit and play on their phones all day. And yet they complain to others that they need to focus and work. Goodwin is a hostile environment and I don’t recommend working there. It doesn’t matter how many years you put into the company, no employee is valuable. Everyone is replaceable if they don’t get the money they want.

I am proud to be a part of an organization that is excited about growing its portfolio while providing their existing clients with the latest technology & training. Our office is often fun & lighthearted with encouraging management and an HR representative who is always available. Health insurance and employee benefits exceed that of anyone else I've ever worked for which includes a bonus structure for advancing your professional credentials. 
If you're looking for a flexible, exciting place to work with a positive management team, Goodwin & Company is the place for you.

Top Job Titles	Average Salary
Hoa manager 53 salaries reported	$71,547 per year
Inspector 9 salaries reported	$19.61 per hour
Compliance officer 4 salaries reported	$19.50 per hour
Administrative assistant 9 salaries reported	$20.22 per hour
Maintenance technician 8 salaries reported	$25.06 per hour

Working at Goodwin & Company: Company Overview and Reviews

Goodwin & Company

Goodwin & Company Ratings

Popular jobs at Goodwin & Company

Salary Satisfaction

Job Seeker Tools

Employer Tools

Browse

Stay Connected