pest control technician

sales intern

outside sales representative

branch manager

customer support coordinator

Greenix Pest Control

When I interviewed at Greenix I had high hopes everything they said seemed like a dream come true; treated like family, a cohesive team, pay and optional increases based on performance and then...reality comes crashing in.

The job at the end of the day is HEAVILY sales driven. You receive a client/job list for the day, that list contains contracted services for each residence that you're expected to go to. Now on the plus side, you're operating in a set region (usually close to where you live, but not always)on the downside you're not only expected to complete the contracted services for that day, but also upsell or attempt to upsell additional services. So for example if you're there for a regular control spraying, they want you to try and add on the termite or groundhog control plan. These "add ons" are where your perks come in as after a set amount of days you get a percentage of all the additional products you sell on a contract. If you're not selling, management isn't happy and they'll make sure you know it.

An additional "expectation", is that you'll do what amounts to yard clean up for clients. They tout this as "exceptional customer service" I viewed it as an added annoyance. For example, you arrive to a client's house and there are trash cans at the end of the driveway and 2 bicycles in the front yard, the expectation is that BEFORE you conduct your service call, you will move the trash cans from the end of the driveway to the side of the house and do the same for the bicycles THEN conduct your service call. This carries over for all seasons, weather conditions and temperatures so don't expect to just not do it because it is snowing, raining, etc. 

You will quickly find out that turn over is high. Largely because they keep taking on contracts and expanding the areas forcing drivers to take on more stops. Each stop is timed, based on what service needs to be performed and they can track you at each stop. (Each vehicle has an onboard GPS tracker and dash cam, that way they know where you are and for how long.) If you're over on time, well you better have made a sale. Management shows very little concern for your well-being because they have stops that need to be taken care of. You'll also be expected to remind delinquent contracts of payment and collect payment etc. 

They'll try to tell you that a perk is taking home a company vehicle, but trust me it becomes more a hassle than anything, especially if you don't want a rolling advertisement in your driveway or don't have a secure place to park as you will be hauling around a lot of pesticides and chemicals. That brings me on to training.

Training can best be described as "non-existent". Ninety percent of the job will be on the spot training. When I was hired, I was literally handed a stack of papers, set in front of a computer with a slideshow presentation and given an MDS book and told to go through them and read up on their (pesticide and chemical) application and handling instructions. There was no detailed training, no "do you understand?", just a pat on the back and told if I had any questions or issues call for a manager. (Who was too busy complaining about employees calling off sick or testing positive for COVID to answer my questions.) Literally all I knew at the end of my first day, was that if I *wanted*, I could take one of the trucks/vehicles home at the end of my second day. 

Each day will consist of a service meeting, where sales goals are brought up and people get moved around if needed. After that you're on your way to your first stop. You won't do a ride along with another driver, you'll literally be told where to go meet someone and tossed a set of keys and head that way. That's when you'll start to get your hands on training on how to handle their pesticides etc. A lot of the time the training drivers won't want to help, rather viewing you as their replacement and take advantage that they have a rookie with them to save them getting out of the truck. So roll up to stop, get out of your truck, be told what to do and then do it while you trainer sits on their duff and watches you. The whole purpose of this is to get YOU out on the road as fast as possible to generate sales and make money. 

At the end of each week, you submit your resupply paperwork and then restock your truck the following Monday.

In my brief time at the company, I *never* felt adequately trained, I *never* felt adequately compensated and I *never* felt like I was Mr. Right...just Mr. Right Now. 

The job, the management, hectic workplace culture and the disconnect between managers and drivers (yes they (managers) played favorites. The favorites get to chill at the office with the managers and fill in gaps where necessary while other drivers run around and break their backs with little to no regard given to their well-being) left me ready to leave almost as soon as I started.

If you thrive in high pressure sales and don't mind swimming with the sharks...then this job is for you. If you don't...then steer clear and definitely look somewhere else. 

As a quick point going back to the training about pesticides etc.... My father worked chemical clean up and disposal, so I kinda know that you really need to have a little more training on chemicals then just a stack of paper, an MDS book and a laptop...like a solid week should be classroom training on pesticides and their application and handling...not 3 hours and a PowerPoint presentation....that's just asking for trouble.

Remember...if it sounds to good to be true...it probably is.

Great people to work around. Everyone is willing to help each other. Great culture of hard work and customer service. The call center managers are awesome to work with. Really the only bad thing [in my opinion] is upper management. They messed with our pay multiple times to try and cut corners and save money. And by "messed with our pay" i mean cut it down. They day after one of the pay cuts they rolled in THOUSANDS of dollars worth of prizes (4k tvs, hover boards, and much more) for the door to door sales reps. This was after hiding behind the smokescreen of "the company has a lot of expenses and needs to cut back". I would have had no problem with that happening if they hadn't just cut our commissions. I didn't wan't prizes, i just wanted consistency. Another incident I have to mention is they didn't pay me on a large number of sales for a span of about three months. I noticed something was off (because I was tracking each of my sales and what I should have been payed) and that's when i discovered all the missing sales. I reported this to my managers who were very helpful and escalated the situation up to the CFO (his name rhymes with snake, so i'll call him that). Snake was well informed of the situation, and after about a month had gone by, I crossed paths with him one day and asked him when the corrected commissions were coming in. Snake  looked me (and my colleague) in the eyes and said "I don't know what you are talking about", and proceeded to claim that the secretary probably had the details. Unbelievable. He cast off the responsibility because he didn't want to deal with the situation himself. My managers had proof that they had email correspondence with him. Very unimpressed with snake. This is just a drop in the bucket of how inconsiderate of others he is. Maybe he can buy a new personality with all the commissions he took from us? 

On the upside, it was still a great college job that was flexible with my school schedule. The pay was still decent for a college student so that's what kept me there. Great call center managers and colleagues to work around. 

Some cons: Upper management doesn't care about the call center. Don't expect them to bend over backwards for you. There are more stories but that would take too much time and space here. You get yelled/cursed at occasionally on the phones.

If you put the effort in to do a great service and sell additional products this job can pay very well. The first 6 months this job was great but the last 12 became increasingly challenging and not in a good way. I was a very high achiever here and looked forward to increased responsibility and trust within my position. I was promised a promotion along with some other technicians and we never received it. Things took a turn for the worst as the culture went from like a family to big brother surveillance. It wasn’t an easy transition and I felt as though my team and coworkers requests and needs were set aside in favor of dishonest positive feedback so that we would not be reprimanded. The corporate office required more invasive surveillance as time went on and although my direct supervisors greatly appreciated my efforts and knew I did well, the pressure and lack of trust were constant; increasing on both myself and my supervisors. We shared in agreement that their time could have been spent on More productive tasks. 

I consistently scored high in NPS and my sales ranged from 3rd to fourth best in the company (All time) but that wasn’t even enough. management always expected a higher output of production. 

There were several long nights to other branches that were mandatory.
Many times I had to supply or replace broken or out of stock product with my own money. 

 I loved this job and really enjoyed those that I worked with and my direct supervisors I didn’t enjoy the executive and regional management or the lack of a proper hr department and constantly needing to get my pay adjusted. 

I was hired as a lead tech/Manager at their Blue Ash office in 2018.
At first I had hope that it was going to be all that they told me it would be . 
Those hopes vanished pretty quickly ,as I was not being supported the way they said they would . I was expected to do WAY more than they gave me help and/or training for .
The employees had been running the branch themselves for quite some time . It was like pulling teeth to get them to start thinking differently . If I tried to implement new changes some of them would go to upper management and cry about it . They only really wanted me to hire and fire people for their summer sales campaign . They had me lie to people about a future route if they did a good job and were reliable . There were not enough customers to keep that promise . I figured that out on my own because they did not keep me informed as far as numbers were concerned .
I got tired of techs telling me they were going to quit and one day (I am only human ya know ) I told one of the guys who was less than a stellar employee if he wanted to leave he should just leave then . Well they had put cameras in my office and sound recording devices as well . They were eavesdropping on our conversation and I received a call from a higher up shortly after I told this guy to call another pest control company that's always hiring . So this manager calls me and says you cant tell people to go to another company . I know that that is not a good idea, I was fed up with this guy threatening to quit all the time . He was not even a good employee . Later that day the owner of the company stopped by unexpectedly .He walked up to my desk and said that he was sorry ,but things were just not working out for them with me as the branch manager . 
I was stunned !!!! 
Say what ?!!

The only good things about this job were the branch manager and the other technicians. I only worked there for four months. During that time the owner used three different pay plans for the techs. Each plan seemed to be designed to reduce our pay. The sales people routinely lie to and cheat customers. It would seem they are encouraged to tell customers anything to make the sale. After they do this the techs are left to deal with angry customers. When an angry customer calls to cancel their service, the techs are then also docked promised bonus pay and given a low performance rating. Techs are given far too many jobs on any given day. If a tech wants to get home before dark, he must work at a pace that doesn't allow for much customer service or quality. The scheduling people are just short of a joke. Techs are often scheduled jobs that require hours of driving every day. One day to finish only four jobs, I had over 170 miles of driving time. And, while I'm doing this, the owner complains that the techs aren't finishing enough jobs. I could go on with more, but I hope you have the idea with what I've written. Very unprofessional, amateurish company. 

For those reading this who are not looking for a job, but just looking for a pests control company, don't hire any pest control company. Any homeowner, business owner, or apartment renter can very easily do their own pest control. All the same pesticides and equipment companies use is available to the average homeowner. Go online or to a local farm supply store to find it. Also, there are several web sites and videos for instruction.

Starting off at Greenix they really gas you up to make tons of money via sales, they push sales constantly on techs because they give few raises and almost no bonuses outside of sales. But the kicker with sales is that they have a wide range of metrics built to work against you when you make a sale so that way you don't get credit for it. For example if a customer has an outstanding balance or is not paying via auto pay, things techs have no control over, then you don't get a back end on the sale. When I first started you got a back end on all sales, now you only get a back end of you make 5+ sales a month, and if all 5+ sales meet their high metrics for a "valid" sale. 
When it comes to promotions or moving up the ladder it is almost impossible to do so if you have worked within the company for years and don't make hundreds of sales a year it seems. You can be the best tech out in the field for years and you will more than likely loose out on your job advancement for someone who has worked here less than you.  Greenix upper Management will continue to say they will advance you in the company eventually and will shower you with platitudes but it will never happen. This company does not reward loyalty or genuine hard work, if you have high sales but low work ethic and poor customer reviews you will advance, but if you have low-moderate sales yet are reliable, hard working, honest, thorough, at work daily, and helping out multiple other techs you will probably not get promoted and will be kept in your bottom rung position till you get burnt out and leave. 

I would never even consider going back to greenix, none of the managers are ever on the same page, and if you aren’t selling anything you get put on the back burner. (I was very good with sales, and I noticed the people who weren’t they didn’t take any time with to train them)  no chance of getting a raise unless you go through grueling study process after you have already worked a full shift then you have a state test with well over 150 questions, they do not promote from within, instead they hire outside people and expect the people already working there to train said person. They do not allow you to go to funerals for anyone that isn’t a direct family member (cousins, aunts, uncles, grandparents do not count) 

They offer a monthly bonus, but have multiple parameters in place to make sure you earn as little of that bonus as possible. For example, if your driving and coming to a traffic light, and the light goes yellow and you stop a little hard, it affects your driving score which causes you to lose money on your bonus, plus many many other ways. Another big bonus deduction is cancels. If a customer is on their last scheduled service on their contract, and then cancel it/don’t want services anymore, affects your bonus heavily. 

If your truck has any bit of dirt on it, they will make you clean it spotless and get manager approval before you can start your route for the day or they expect you to clean it unpaid on the weekend or pay for a car wash. 

Hours in the winter are non existent, will most definitely need a second job to make up for the lack of hours. 


This was the definite worst job I have had, from the first day to the last. Salesmen would promise anything to make the quota they were pushed to have- when the buck was kicked down to the techs, they would have to improvise or get yelled at by disgruntled customers, of whom are now forced to pay 100 dollars a month with no way out until the end date of contract, followed by a customer service or route manager call asking about why YOU are the reason they're unhappy. Not only that, was forced to use own phone and didn't receive gas card DAYS after car. Was told to "come back so you can use route manager card" several cities away WITH TIME STILL TICKING FOR JOBS PER HOUR. The management was the worst. Couldn't do the simplest things, like making you come to work on a Saturday but not give keys or code to get materials or not putting houses on your route days ahead of time and making you wait till 10 or 12 (almost half the workday). "Training" consisted of riding along with someone for a couple days and reading THE BACK OF BOTTLES for 30 minutes ONCE. It should and might be illegal for the amount of ecological harm possible. Pest control takes a backseat to making sales. It doesn't matter how well you do your job, if you don't make sales- you get the boot. Trying to force a minimum 69.99 monthly subscription, on top of the base monthly 100, every house is very taxing and shouldn't be a mandatory- if even involved, with getting rid of bugs. Please apply else where

At first glance, Greenix Pest Control presents itself as a high-energy, growth-driven company with a strong emphasis on positivity and employee development. Unfortunately, once you're inside, it becomes clear that much of that energy is performative rather than genuine.

The culture is heavily micromanaged — to the point where it feels less like a professional workplace and more like being back in school. Every action is scrutinized, and employees are rarely trusted to make decisions without constant oversight. This undermines confidence and creates an atmosphere of control rather than collaboration.

There’s a lot of talk about growth and opportunity, but the reality is that compensation rarely reflects the workload or promises made. You're expected to give more and more without ever seeing meaningful returns or appreciation in your paycheck.

The owner often speaks about caring for employees, but actions don't align with words. Leadership feels disconnected from the day-to-day struggles of the staff, and morale tends to suffer as a result.

If you’re drawn in by the positive energy and fast-paced environment, be cautious. The environment may look supportive at first, but the deeper you go, the more you realize it's all tightly controlled and lacking in authenticity.


I got burnt out after working six days week for six weeks, I left because it just wasn't for me. You get a pretty heavy work load and a lot of times the routes can be asinine; they'll have you work in West Valley and then throw in a timed appointment all the way in Mid-vale, wasting an hour of your time driving. They also constantly put customers who have cancelled on your route, wasting your time and aggravating the former customer. The sales team is toxic, they will pretty much lie to people to make a sale, and then you have to explain to said customer that what they said was a lie. They also seem to want to make sales that they don't have the staff for. You can make a lot of money up selling customers, but some people don't realize that means your putting on more work for your self. And some people pursue sales so aggressively they talk customers into a service they don't actually need. And the upper management will get in your face if you don't like up selling, and pressuring people into a sale. 
The local manger is a very nice man, and most of the people who work there are very good people. and if you don't mind taking your job home with you, you can make a good chunk of money. But it is not a nine to five job. 

  

Top Job Titles	Average Salary
Pest control technician 507 salaries reported	$4,000 per month
Sales intern 665 salaries reported	$3,500 per week
Outside sales representative 1 salary reported	$7,500 per month
Branch manager 5 salaries reported	$66,600 per year
Customer support coordinator 1 salary reported	$16.00 per hour

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