imaging technologist

technologist

systems administrator

medical office assistant

it support

HealPros

My overall rating for working with HealPros is absolutely a 5/5, even though I didn't score all of the individual categories as "5's" for specific reasons. Note, I worked as a contract employee as a Field Retinal Imaging Tech.

Work/Life balance is good for singles who don't have immediate families (wives and children) of their own to take care of, but since travel is required (and there is quite a bit of it) you will be away from home a lot, so that could be an issue for some people. Otherwise, the work/life balance is actually pretty nice, I rarely felt like I was overworked or overtaxed with my workload, even on a full week.

Compensation is great, my only complaint was that I wasn't a fan of the insurance options (but it seems these have just been generally getting worse everywhere). As a tech, your salary is split between commission and hourly work. It's not sales, so you're not trying to come up with your own business though--the commission component is based on how many appointments you complete in a week + a guaranteed payment for a 40 hour work week regardless of whether you really worked 40 hours or not. I really liked this system, as it motivates the worker to take ownership of their work and strive to succeed (more money in the pocket), but it also meant that if volume in the area you were working was low for whatever reasons you were still at least making something for that week to rely on. It felt both fair and motivating.

I put a "3" for job security/advancement simply because I was hired as a contract worker so it didn't apply much to me. They mentioned it was possible that I could get hired on full time, but they were also very clear that it would depend on how much work remained available for me to do and that it was just as likely that I would be let go at the end of my contract regardless of how well I performed. They also, however, pay severance for one month to those who manage to complete their contracts if they have to be let go, which is amazing and better than any other company has treated me on a contract position. I did do well in the job, and they did end up extending my contract from four months to five.

Management was amazing, no big gripes here whatsoever. My manager was always very friendly and helpful to me. They stress the importance of doing a good job and making sure you're meeting the company standards, but as long as you are doing that they mostly leave you alone to do your job and only contact you as needed or if you request them to contact you because you need to ask them something or report an issue. If you're not meeting the expectations of the company it might be a little bit more stressful dealing with management though, I don't know for sure. I guess my only small complaint is that they could do a slightly better job of providing positive feedback, especially at the start of the job when you're feeling unsure about your performance (it was later that I learned that not being talked to much pretty much was the indicator that you were doing great).

Job culture I gave a "5," but again it doesn't apply much since you are working remotely. Beyond your first week of training, it is unlikely that you will see any sort of coworker in-person for a long time. They use a messaging/sharing application on their phones however to communicate, and everyone seemed friendly enough on there. (I don't know if it would be okay for me to share the exact name of the app, but for those familiar with the Discord application for computer and phone it works almost identically to that.)

A seemingly very fun organization to work for, until you are knee deep in the company with your hands tied.

Unecessarily competitive to the extent of purposely pitting the techs against each other. 
The worst management I've ever witnessed in an organization. The promotion of completely incompetent, inexperienced, and biased individuals with subpar people and management skills, without offering any training, who believe in retaliation if inconsistencies are reported to upper management. 
They have a complete lack of care for employees work/life balance, unless of course you are one of their coveted techs or employees. There are some employees and techs who commit extreme firable offenses, but somehow remain employees. Most will see it as favoritism.
Time off is usually directly related to extreme illness (self or child), death in the family, or a wedding. The techs are treated the worst, being forced to be away from home some 6 + months at a time, they do not allow time off during holiday season, unless it is an emergency. 
This past holiday season, they allowed 3 days, however made it quite difficult for them to use the time. Many techs whom are required to travel were given push back for use of the time allowed off or not allowed the time off at all. If they were allowed, it was nearly impossible to get home because of their location and them being subject to high costs for traveling home which forced them to stay where they were because of the inability to pay for such travel during a season where travel is exponentially higher than any other time of the year. This resulted in techs being forced to spending holidays alone in towns and cities far away from family or friends. 
Techs are underpaid and undervalued in this organization and they use competitive contests and random gift cards to lessen the blow and trick them into thinking they are priority and valued. They sent out a few surveys last year, which seemingly resulted in a few terminations and resignations. Perhaps, some hidden retaliation, but more than likely won't be able to be proven. 
They are currently supposed to be going through some restructuring this year. Hopefully there will be some visable and quantifiable improvements, especially in management, or I myself, will be seeking a new opportunity elsewhere. 
In my opinion, there is a lot of talent within this organization, but they seem to favor promoting less experienced personnel to essential roles. Their competitors have more structured organizations and may be a better choice than this organization.

I applied for a position with this company and immediately received an email communication from their Chief People Officer to further the discussion. I was interviewed on July 12th by the Chief People and Chief Operation Officers. The interviews went very well and I felt really confident that I had made a great, honest impression on them. Only July 17th, The Chief People Officer extended the offer to meet with her and the healpros team in person. Only July 20th, she appointed a member of her team to work with me on coordinating a face to face interview. From July 20th to August 1st, I was in constant communication with the HR team member, arranging dates and times for me to come to Atlanta to meet with them. Finally, we agreed to a date of August 22nd for the meeting, I was then informed that an invite would follow shortly so that everyone would have it booked on their calendars. Mind you, I live in Florida and this company was located in Georgia. After the date for the face to face interview was confirmed, I purchased my airline ticket, booked a rental car hotel. On August 9th, I was inadvertently copied on an email from the COO to the Chief People Officer and her staff member informing them that he did not want to interview me based on an assessment test that I took on July 12th. This unprofessional email was sent to me on accident and no one from that company noticed it for 2 full days. I am now out of money and have had my time wasted as a result of their negligence. How can these people work in the same office and not know that the hiring manager did not want to further consider me for the position? The shrimp rots from the head down, how can they lead the charge of management when they cannot communicate professionally? My experience with Healpros ahs been VERY misleading and EXTREMELY UNPROFESSIONAL. I had to email the Chief People Officer, expressing my disappointment. Only then did I receive a very weak apology for the email and the inconvenience with grammatical errors sent from her iPhone?? I have the email communication to prove it which I will never delete. I hope that this never happens to anyone else, there are far better companies out there that  will at least compose a professional email and not mislead people. Healpros prides themselves on respect and compassion yet the leaders of this company do not practice what they preach. AVOID THIS COMPANY!!!!!!!!!!!!!!!!!!!

Healpros Has put me in position to Help out during this pandemic. I am Very grateful that i have the opportunity to close the gap in health care services for these members. 

How would you rate this company?
Overall, I Give this Company a 5/5 rating for work/life balance 
5/5 for Compensation. Now as for Benefits, since I am working as a 1099 employee, I must obtain my own health insurance. Nevertheless, Compensation makes up for the cost of health insurance.

5/5 for job security and advancement due to high concern of covid-19 allot of members are delighted to have someone come to their home for preventive care. Also, there is a lot of room for advancement because Healpros is constantly growing and is in high demand since the pandemic started. 

5/5 for Management for always answering and staying connected with the technologist through an app called slack. (Oh yeah you get your own phone). There is a community of techs in different areas willing and happy to help all newbies. 
Management “has constructive communication and is capable of discussing difficult issues effectively and to the point” Also they are very adaptable, Management “Willingly adjusts their schedule to be available when needed”

Finally, I must give Job Culture 5/5 due to the fact that our CEO doesn’t sees himself as thee CEO but of the team members. Literally in his company title it says, “part of the team” not “CEO” Everyone is Family and is treated as family. 




What is the best part of working at the company?
Healpros is a great place to work at with a great team that supports and listens to new Ideas and suggestions! The people that work here truly do care about the members and the impact we strive for by helping members find the necessary solutions and help they need to ensure they live a better, Healthier life. The best part about the job is hearing from the members and their experience with us. I recommend this job for anyone who is wanting to change lives for the better even in the smallest way. 

What is the most stressful part about working at the company?
The most stressful part would be constant changes but with the dynamic team at Healpros, we can always focus resources as needed to complete whatever task or issue that is needed to overcome. 

What is the work environment and culture like at the company?
One thing I've notices is the collaborative atmosphere. Everyone works together  to overcome challenges and your hard work is truly recognized when  the issues are resolved. 

What is a typical day like for you at the company?
My normal day for myself would consist of running reports, miscellaneous administrative tasks, making calls as needed and being the liaison between with the care access team, the technologist, and operations when needed.

My favorite thing about working for HealPros is that you are directly able to make a meaningful impact on the lives of the members we work with. I have to feel rewarded in my work and knowing that we are helping under served diabetic members gives me purpose in each day. The office support staff is diverse and full of kind, genuine people who are always willing to lend a helping hand. I felt immediately at home when joining the company and take pride in the fact that our techs go above and beyond completing eye screenings. I'm humbled to read success stories and interactions the techs have out in the field where they spent extra time with a member to help them call their doctor or wait for EMS to arrive if the member didn't appear to feel well, it really sets us apart from other companies.

Clients are very appreciative of the work we do to help their members access care and are generally very pleasant to work with. Our tech managers are so dedicated and hard working and support the company's vision of staffing compassionate and self-motivated techs to screen health plan members. HealPros is a unique company that succeeds because of true teamwork and I'm glad to be apart of it!

I have been with HealPros for a year and a half, and have been more than pleased with my decision. I read other reviews, and can only say you get out of this job what you put in it. They reward hard work, and appreciate the effort put in. The management team in place is great, all the way to the CEO. I have never worked anywhere that was so engaged with their employees. If you are an employee that wants to sit back and do the bare minimum, then don't complain when you stay at the bare minimum. The job is easy if you let it be easy. Everything is explained in great detail before you ever sign on, so you know what to expect. I will never have another job, because I have no interest what so ever in leaving HealPros. Yes, you may be gone from home for a period of time, but that's known when you sign on. If you can't handle abiding by a posted job description, then this isn't where you need to be anyway. If you just want a paycheck, go elsewhere. If you want a rewarding career, making a difference and changing people's lives, and also having a say so in how this is accomplished, the join this company. You are rewarded for hard work and great ideas. I recommend this company to anyone that wants to make a difference. As a matter of fact, I have referred someone to work here, and they love it like I do.

I left because of a manager who degrades ALL and says condescending things to employees. He literally sends 10 or messages a day of total nonsense while we are trying to work. (Very difficult  to work a full day just reain all the things he sends)I have NEVeR been so micro managed in my life.  He thinks he is still in the military and knows nothing  about being a manager. Its sad that the higher ups don't see that this man is going to be the reason they lose a lot of great employees. Please do not work here. They DO NOT care for their employees. YOU WILL PAY TO WORK HERE! They want you to drive YOUR car and dog it out and pay 10$hr! AFTER you drive 600 freaking miles thats when you get paid mileage! Ludacris! Especially when you WILL NEVER drive over 600 miles with the business being slow hence you will be paying them to work for $10 an hr. If upper MANAGEMENT reads this. you need to start over and get ALL new management in who number 1 has experience and compassion to manage a team and two who isn't  lazy and just wants the company to do better. After talking with several people who once worked there too they ALL had the same problems! They just need to get their *hit together and get the managers out that aren't management material ! Its HUrTING your company BIG TIME!

Initially I was very excited to be apart of an innovative company that was making a positive impact on the healthcare industry.

 However, once I began working in the field I realized this company doesn't care about their employees. You drive 5-6 hours a day to do exams that are scheduled in the hour between 8a-5p. Drive time between members can be 15min to 1.5hrs apart so not realistic to see all members. After an 8-10 hour day your not finished bcus you have to call members for the next day and route the appointments. You work, eat, sleep & repeat. You only make a reasonable wage when you complete exams, keeping in mind you still have to go to each appointment. 

I had some emergencies in the field and my manager failed me. My tire blew out 70mi from my hotel, my car was towed to a repair shop. My manager "zoned out" and I sat in the parking lot at nigh for over 3hrs waiting for my manager to arrange my transport back to the hotel. He stopped responding and I ended up taking an uber for the 70mi ride. He didn't follow up the next day, I had to call him.

Working at HealPros is definitely not for the weak of heart - the business environment is definitely welcoming, but comes with a pragmatic focus on pushing the bar to deliver the best service in the healthcare sector. A very important aspect of working at HealPros is the capability to see your work translate into services that help others in need and make a difference daily for the people in and around our communities. The hardest part of HealPros is very likely working well with other departments and with the resources you have to achieve some pretty respectable goals since it is a constant marathon throughout the year (and anything that can go wrong definitely will), but this is offset by the easiest part/most enjoyable aspect of the job, which is being able to do what we do in retinal imaging and in-home care as well as we do, and building that relationship of top-tier service with coworkers, members, and clients alike.

Top Job Titles	Average Salary
Imaging technologist 1 salary reported	$160 per day
Technologist 38 salaries reported	$163 per day
Systems administrator 1 salary reported	$95,000 per year
Medical office assistant 2 salaries reported	$24.00 per hour
It support 2 salaries reported	$91,250 per year

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