front of house team member

back of house team member

general manager

restaurant staff

team member

Hopdoddy Burger Bar

Things started off great, job was fairly easy, and the coworkers were pretty cool and fun to work with. Over time, things started to go down hill. As with most places, the longer you stick around, the more you tend to be held accountable for. Which is fine and all, but when it came time for reviews, the pay stayed the same due to them not "being with the times". The "Company limit" for people who aren't leads or management, is $17/hr. For the time ive been there, prices on items have increased by at least $1 for each menu item, and staff numbers have decreased, so the ability to not increase wages for those who stick around is quite confusing. Especially as most new hires tend to not stick around for more than a month. On top of dealing with a bigger work load, and being asked to come in and "help" on days outside of your availability, you'd have to deal with coworkers, who got burnt out, argue, compare each other, talk about how some are better than others when most of them aren't even hard workers to being with. The only pro I can think of at the time is that if you want hours, and want to earn PTO, you can easily get it since there's never enough staff, people call out, or the ones that get scheduled for doubles can't make it 6 hrs into their shift without trying to offload their night shift to other fellow morning shift crew members. Management makes an attempt to care about its crew members, but lacks consistency in doing so. A lot of the equipment needed to have a smooth flowing shift tends to break down too, making it a little bit harder to work and can be even more stressful when working weekends where it's busier. While the place has very little pros to working here, it has far more cons that the pay doesn't equate with all the stress and strain it puts on your body, as well as mental health.  Especially when working weekends, not worth the $15-17/hr that it claims to pay its employees. 

Typical day, you have no clue what your walking into, somebody didn't do their job the day before or somebody called out.
I learned to be more resilient and that if you want to succeed/move forward it's best to be a suck up/buttsniffer to whoever hired you, snitch and they will throw it back in your face with lack of engagement, whatever they want that to mean. 
Management HA HA! I always say it starts at the top and trickles down, personally I was only there 1 year, the other 2 managers and 1-2 assistants (leads) were there for years, what I came into and experienced was the epitome of a corporate structured company that took their hands of the wheel and let it ride. The company does pay very well, I will give them that. But you need to shoot rainbows and happiness out your butt while running a figure 8 strategic coordinated daily plan while being 110% engaged with every customer, expediting food, making sure every light bulb in the building works, and the whole and complete establishment is 100% N.C.O. neat clean orderly. Every piece of equipment, table, oven, shelf, flooring, walls, ovens, fryers, everything.. needs to be treated and kept in like new conditions at all times. AND.. they have a burger of the month, every month, some are pretty good! But whoever comes up with these recipes, and I would assume a team of some sort, there is no cost analysis, it's just we made this burger and now yall have to figure it out, this is a 50+ store operation, they auto ship cases of products/ingredients while completely ignoring other ingredients that are difficult to locate for our East coast purveyors. Cost of goods goes sky high.
Don't do it! Hopdoddy "culture" non existent. I wasted a whole year trying to help, worst job I ever had!




I helped open a new store as expo and the only slightly fun time was the training/orientation the week before they opened where people from corporate taught us about the company and the trainers taught us how to do our jobs. After they all left the store went to poo. Managers bad mouth employees behind their back, constantly running out of ingredients, never got breaks for 8+ hr shifts when your moving light speed (because hopdoddy’s “thing” is always having a line out the door) and even though you’re moving as fast as humanly possible the managers will come berate you for not being faster, also if you’re back of house you can’t leave till the dishes are done and since they have the worst designed dishwasher in the world they’d make us stay hours late to help, and that’s if the person on dish showed even up which before i left there regularly wasn’t anybody on dish. Also most of the people were fired or just stopped showing up in the first month so that should tell you something. Oh and if you think you earned a measly free burger for slaving away for hopdoddy after a long day with no breaks prepared to be yelled at for how you’re “stealing” from the manager and company. But fr this place is a joke the only decent thing is the pay but it’s not worth it. I stayed there like 2 months and it came to the point where i just didn’t want to go into work anymore. Ohhh and did i mention one of the opening managers was like 2 hrs late because they overslept one time so everybody just had to wait in the parking lot and they still expected us to be prepped to open on time 😂

Every location's experience is completely different! I worked at City Center and it started out exciting and enthusiastic. Overtime the workplace became tragically depressive and stressful. We were extremely understaffed and the Managers will never work with you on your availability no matter the reason. There is a lot of favoritism. Servers are at the bottom of the chain. Managers talk all kinds of crazy to you and only want to resolve the problem when it's far too late. Employees cry in the restrooms very often and they hate giving out breaks even if you work a 12 hour shift; sometimes you don't get a break and you have to just push through the shift just to work another double the next day. I asked for a break and the store manager told me that it's not required by Texas law to take a break and he denied me of my break. Closing shifts are the absolute worse and they send random people home, leaving the whole store to be cleaned SPOTLESSLY. They will string you along by offering to move you upward in the company for MONTHS and then put someone with less seniority and experience in your place. I would never recommend the city center location to anyone i cared about. The job culture is great and uplifting but this store needs to be shut down or restaffed. The store is full of gossip and insane situations that should be supervised by corporate. The employees are very sad and feel very stuck. It's heartbreaking because there are a lot of people who survive off of the job but are on the verge of a mental breakdown every single day. I have never seen this kind of environment in my life and not in a good way.

If you’re applying for a position at the Hopdoddy branch in Scottsdale, AZ, here is my experience. Managers go out of their way to make life difficult for you when they don’t like you: examples include refusing to schedule me for a month or more at a time multiple times during the year I worked there, and scheduling me on days I had called off on, (even if it had been approved on the app) multiple times, which led to me being out of town and not being able to get shifts covered on multiple occasions. Managers require team members to acknowledge their messages at least daily, but refused to answer any texts I had over the year I worked there. It shows the unprofessionalism of a business when the managers have to resort to sneaky underhanded ways to get their competent employees to quit because they don’t have the authority to fire them instead. All the managers are white, and it definitely has an effect on who they hire and how they treat their workers, specifically their poc workers(black/brown). They don’t let you know when your shift ends until you’ve showed up to work because they don’t want anyone to call out, so it’s hard to plan other things on days that you’re working. I liked my coworkers, but the atmosphere was pretty cliquey, and the managers definitely enforced a “hierarchy” through blatant favoritism and ignoring those they didn’t like. The pay is good, but they don’t schedule you enough for your paycheck to actually be decent. The people who have worked there the longest get the most shifts, and newcomers have to scramble for scraps. 

A typical day of work would consist of greeting guests and making them feel at home. Also, it was required to always include up selling of food products when consumers would order. Working in the restaurant industry, I have learned there is always something new to learn. Everyday, I have found myself learning new things such as, how to accommodate every guest in ways that are best for them. The management in this workplace is outstanding, most managers go out of their way to help everyone out when it is needed, that is. The culture of the work environment was very unique. Hopdoddy is really big on individuality and making not only their guests happy, but their employees too. I find the most difficult part of the job is coming across difficult guests, not because I can't handle it, but because it upsets me to see them unhappy. I always, do my best to make every guest or family that comes into Hopdoddy feel good about their experience. So if I ever fail to do so it is pretty challenging to take in. However, the most enjoyable part of the job would be getting to utilize my excellent costumer service skills, giving me the opportunity to do what I love which is talking to people and a,king them happy.

There is no set position in the front of house, if you are hired on as a server, most likely you will have to work all other positions as well such as: a host, food runner, cashier, or expo. Management tries best to make shifts run smoothly but there are always errors and bad experiences happening. Food will sometimes come out as guest had ordered it, but most likely there is one issue or another. As a bartender, there are numerous amounts of other tasks to deal with but it is easier to manage than working in the dining room. Everyone is in college or just finished with high school, at least when I had worked there that is the type they hired. And because of the pool tipping, the only way to make money would be to work long hours and it would still not be close to an average server's tip out like other restaurants. I wrote 4 star for easy work/life balance because almost anyone could call out of a shift and there would either be someone that could cover it, or management will allow the shift to run without coverage for position. They are flexible/reasonable when personal life issues occur.

Hopdoddy is a great company that does a great job in the market it is trying to develop itself in. It offers a unique experience but as the company has been expanding the directors and other higher level managers are bringing the quality, environment, and overall experience down to the level of Burger King or McDonald's. It offers a great guest experience that doesn't break the bank, and use to provide a quality product. In the time I was with the company I saw it get bought from the owners by a larger corporation and this is where it really went down hill. The company focused more on mass expansion, creating more profitability, and the bottom line. This has created a disconnect with upper management (home office in Austin, TX) to the actual locations. It started loosing focus on it's guests and employees and only focused on profitability, which in the ended started creating a toxic environment.

Use to be a fun place to work, but now the company seems more focused on profits and numbers instead of customer or worker satisfaction. 
Friend once described this place as a "burn and turn" business model, meaning they'll use up the people they have and get all they can out of them until they've had enough and leave after hitting a breaking point/stress level. Can't argue against that observation really, it's pretty much just like that. 

Management doesn't seem to care about their work force and most seem to have their own problems with corporate breathing down their necks. 

It's sad to write this because to me it looked like it had a lot of potential to be a fun place to work, but the cutting of hours and prep time to save costs on labor have created a much more stressful, chaotic, and downwright toxic work environment. 

Good pay and health benefits, but if you work longer than a year it'll cost you.

This was the worst company I have worked for in my 22 years in the restaurant business.  Unfulfilled promises, lies, pretentious upper management, over worked (65 hour plus work weeks, they tell you 55 when hired) and the worst training ever.  Four weeks in Dallas at a store with one manager and zero trainers.  They couldn’t even get the staff to show up to train you.  The worst is upper management acts like they “invented” the burger and fry concept.  Everything they tell you about their culture is the opposite in real life.  Basically Hopdoddy is a start up company looking to barely keep the wheels on the car until they can sell the lemon off to the next group of investors.  Corporate is looking for a big pay day while failing in its restaurants.  Everyone is connected from a previous concept or by family members. A toxic work environment when you have so much nepotism going on.  The Garage is eating them alive in the OKC market.

Top Job Titles	Average Salary
Front of house team member 4 salaries reported	$17.63 per hour
Back of house team member 4 salaries reported	$22.00 per hour
General manager 2 salaries reported	$70,000 per year
Restaurant staff 3 salaries reported	$16.83 per hour
Team member 5 salaries reported	$17.20 per hour

Working at Hopdoddy Burger Bar: Company Overview and Reviews

Hopdoddy Burger Bar

Hopdoddy Burger Bar Ratings

Popular jobs at Hopdoddy Burger Bar

Salary Satisfaction

Job Seeker Tools

Employer Tools

Browse

Stay Connected