registered nurse

administrative assistant

health screener

medical assistant

patient transporter

Huntington Hospital

What is the best part of working at the company?
The best part of working at Northwell is the people. You will develop great rapports with your co-workers & physicians if you come with a positive mindset & good work ethics. Their benefits are better employees who have been there 12 years or longer , they have more pto. The tuition reimbursement is a great benefit if you plan to pursue your under grad or grad degree. 

What is the most stressful part about working at the company?
For managers the job  is very stressful and unrewarding. It’s a thankless job, never appreciated and constantly given more work to do from our directors & Sr leadership. Multiple team’s virtual meetings & training is dumped weekly on their calendars & are mandatory . These meetings take you away from your day-to-day operations and are time consuming. Managers are the scapegoats & blamed for everything & expected to work long exhausting hours to keep on top of reports, emails are sent daily from revenue for productivity & billing issues. The amount of emails managers receive daily is out of control , we can receive 20-30 per day.  Constant turnover because this organization’s job description are outdated for some admin support positions & they under pay below market, so our competitors have a better chance to get our employees after we spend months training and developing the staff. St leadership is awful, they work from home , disappear and don’t respond to us in a timely manner. Never help us find solutions to get operational issues resolved or assist with improving operations, nothing is ever in the budget. HR is a joke! Gives us inappropriate resumes that doesn’t fit the jobs we need filled. Have to beg them for resumes to fill job positions. Have to justify why we need to fill a position that was due to employee transferring or leaving company. Most of the departments are extremely short-staffed and managers send emails daily begging for some to help them get coverage for a certain amount of days, which is tough because we all are in the same boat. Our direct staff gets upset when we have to send their coworker to another location who is in a bind, and leaves us short too. Managers beware! No work /life balance if you run a medical facility or practice. 

What is the work environment and culture like at the company?
Very hectic and stressful work environment! Managers are blamed for everything and looked down on. HR doesn’t have a backbone when it comes to employee’s poor behavioral issues & rarely allows write-ups. Nothing happens to poor performing employees, even if the manager has counseled them countless times. 

What is a typical day like for you at the company?
Stressful & you can get burned out quickly. Expected to do 4 people’s jobs, not enough hours in the day. Most times managers are working 10-12 hour days & some weekends to keep up with workload.

I can't speak to how other department managers/directors handle their staff, but the rehab dept raises several alarms starting at the very top: 
-  PT/OT staff are BLATANTLY unhappy with mgmt and raise their concerns professionally, and often get denied on most ideas/recommendations. 
- PT/OT supervisor and director operate in black & white, by the book, and provide minimal to no flexibility to their staff. 
- FT employees are salary, and yet people are not allowed to adjust their schedule to the right or left 10-15 min if needing to deal with a personal/family matter (it is expected that you use PTO for any and all schedule changes, even for something as minuscule as clocking 15 min early so you can leave 15 min earlier)- and you're only able to use a full-day or half-day of PTO, nothing else in between.
- PTO gets denied because mgmt tries to save money by limiting per diem to fill in when FT staff need / want time off. 
- Productivity standards are highest compared to any other neighboring hospital, to include other Nuvance Hospitals in NY & CT. 
- OTs are not given adequate respect or caseload to maintain productivity standards, ever. 
- PTs are expected to work late (if salaried) to meet productivity standards. [You can work late, but can't arrive late, seems like micromanagement.]
- your measly 3-4% "yearly raise" is tied to your productivity standard, which is almost impossible to reach on a regular, consistent basis
- Mgmt promotes "open door" policy, but then get very defensive when you're honest and transparent about concerns or issues. They are not really "open" to recommendations for change by their staff because "corporate won't allow it." 
- Mgmt does not protect employees or promote healthy, happy work environment. You're just another PT with a license, expected to see a ridiculous amount of patients per day, and expected to not have much of a life/family outside of work (God forbid, you have to leave work early because your kid is sick- you might get written up, and forced to use a full-day of PTO.)

If you're a PT or OT around VBMC area, please seek out opportunities elsewhere. The pay for the caseload is so mismatched and not worth being treated like a child for. They are offering new sign-on bonuses for PTs who can hack it >18 months, but don't let the bonus and shiny new building deceive you. Not all that glitters is gold, and mgmt acts more like retail or daycare managers rather than leaders or path-makers for the rehab field. Very, VERY disappointing.  

I started as a flexstaff secretary that transitioned to admin assistant so I had worked at a few different northwell physician partners multi-practice sites. My typical day was very busy with patient check ins/outs, phone calls, paperwork. I initially enjoyed my work but ended up getting burned out after a few months. 

Each site had a different management style, and none of them were good. One was completely hands off and we had to self-manage everything from supplies to patient interactions. That manager somehow has been with the company for years. I learned that many of the best workers left together in quick succession due to the continued incompetence of management and lack of conflict resolution. 

Another manager had obvious favorites (the employees that chose to act as 'spies' on coworkers instead of doing their assigned duties). The most long lasting ASA there, who was also the only one I considered to be competent, was overworked regularly and told me that they would regularly be told to cover shifts when they hadn't even had a day off in over 8 days of straight work. Their shifts would last over 8-10 hours each day but they would still only be allowed an hour for lunch. Meanwhile, other staff that wanted those shifts were never given them. That office had an alarmingly high turnover rate and the manager would fire flexstaff employees after they finished their shift of the day. 

Another site had a manager that was great at hitting corporate goals but was inept at people skills and conflict resolution. They also would micromanage to a severe degree. Bathroom breaks were monitored. You had to announce when you would leave your desk, and even if you did, your phone would be taken off of work mode if the manager thought you were away for too long, regardless of whether it was for a bathroom break or you going to another coworkers station regarding work. This site also played favorites and had a terrible gossip mill that borderlined on bullying. People would be kind face to face but gossip behind each others backs. 

I also worked with doctors that left the practice due to the actions of management. At least 3-4 left to work at a different site or chose to leave the company entirely. 

Tldr: 
-Poor management 
-coworkers were mostly alright but many long lasting ones were there due to favoritism instead of skill
-many competent employees left for better positions or left the company entirely
-perks were sometimes getting snacks in the breakroom

To be brutally honest once nuvance took over it went downhill for the employees there are not enough words that can describe the mental strain they have placed on the clinical staff as well as administrative staff. Work-life and home life balance is blurred and they're unapologetically forceful about it . Im concerned concerned about the well-being mentally and physically of our staff.   There is no accountability except ..for your your own accountability they will quickly blame the little people for the shortcomings of the company. I have it worked for Montefiore which I love and would not have left if it wasn't for the travel I joined healthquest and to be honest healthquest was a great company they cared about their patients they did care about their employees they did the best that they could. NUVANCE could care less about your family. Your patient's  family... they do a good job at pretending they do a good job hiring people to clean up messes they do a good job at boasting their successes in the community and filling the pockets of those in the community however if you seen some of the emails sent to us as employees you would wonder what mentality is behind these emails very sociopath.  I am not biased nor "scorned out for revenge" I have never been in trouble with the company(old or new)  however I have been on the receiving end of their lack of support financially in the sense that they have taken away many tools necessary for people to do their jobs correctly whilst still expecting the job to be done accurately and they will hold you accountable if your job is not done accurately however you cannot build a house without a hammer they provide you with just enough and because they are to keep as a company and worry about bringing in more money they do not spend it where it should be spent such as the tools and education necessary for you to do your job correctly that is all I need you to pay and they do not pay you enough to supplement and pay for it yourself.  Your life is dedicated to the fear of them replacing you..and when they tell people (of course in the most legal way) your family is second..that's where I draw the line.  Understand I am not a fool I understand you need your job to support your family and they're in your putting your family first however when there is no extra time or you are mentally exhausted so much so that you can not attend to your family that is a problem

               My main responsibilities consisted of overseeing the entire Phlebotomy Department and making sure all rules and policies and procedures were followed, as well as handling dispatching for all of the couriers, who had designated routes to pick up specimens from local doctors offices.
                 Western Connecticut Health Network offered me a Phlebotomy Operation Specialist position. This was an amazing opportunity that I was offered upon completion of my phlebotomy course in January of 2012. I was highly regarding as a fair manger by my employees which consisted of 20 direct reports. I always had an open door policy with my staff. I learned how to manage and operate a larger staff of employees. In my short time with the organization I learned an extraordinary amount of information on how to be fair and equitable supervisor, as well as how to draw the line between being friendly and maintaining my staff's respect as their manager. I was very disappointed when I was informed that the organization was laying me off; due to pending state budget cut backs to hospitals. I have nothing negative to say about my previous employer as I was always treated fairly. I was always involved with multiple projects, This included but was not limited to rounding with all nurse managers, I sat on the safety board, infectious control board, and the laboratory technology board. I also spoke quarterly at the Pathology conference to update the doctors on improvements, and areas that needed improving within the laboratory. This was the most difficult aspect of my job, as was responsible for providing factual data to back my quarterly recommendations. I was also responsible for interviewing job candidates, and conducting yearly reviews. The most enjoyable part of my job was training new hires and setting an example of what I expect from my staff on daily basis, although I did more administrated work than clinical. I really enjoyed working with the Trauma team in the Emergency Department.


It’s a hot mess they had a really good down to earth Supervisor that had work there for a few of years, then  left they hired another one that within 6 weeks they left. 
They had gone through so many supervisors over time it’s hard to keep count they themselves had just left because of the lack of respect as well as one particular person that calls the supervisors about 15 times a day including the weekends all through the day, they sends email on their convocation they had on the phone and wants them to answer them back in email and call them as well about the same convocation they just had over with them on the phone.
At the end of the day they have so many emails around 70 or more that amount is every day, to the point that they  don’t sometimes have time to go thru all mails. The supervisors that had worked their they try to spend important time with their staff to see what is needed or is there any issues that needs to be addressed in between all those emails .
Now that should have been a sign... 
You could see it on all their faces that they are not happy as well as frustrated with the lack of HQ to actually care whole hardheartedly care for the person, those that worked there have been picked on and even bullied by management that is left behind to pick up after supervisors had quit or moved on to a better company. The management have strategically causing the person to fail on purpose when they had sent them to training classes but it was for the old program that they are no longer going to use anymore, instead of giving the persons the proper training for the new program they are getting. Management had canceled the other courses on propose so the persons would have gone on for training for the NEW program, so they would know how to work the program correctly.

There is brown nosing and hateful racism going on too at this place, so if I were YOU just by pass it and work somewhere else were being different and race doesn’t matter but that having work ethics does count to were you  feel appreciated.

First of all North Shore LIJ thinks they are the best EMS in the city. I say if you want to the be the best PAY THE BEST. Most voluntary hospitals start out at $21 an hour MINIMUM. NSLIJ starts out at $18.40. This also comes along with following their very strict rules. You must be CLEAN SHAVEN at all times for a man. If you have stubble they send you home and you lose a days pay. Also you must have a white shirt under your uniform at all times. Doesn't matter if it -20 degrees out. Must be a white turtle neck. Not even allowed to wear under armour or nike. Their uniforms also make you look like cops, not EMTs. That ugly blue stripe is known in the EMS world as "the people who think they are better then anyone". I have been in EMS for a long time and this is the WORST company I have ever worked for. You arent even allowed to take a Facilities break if you work the 911 side or a 10-100 as we know it. For those of you that dont know what a 10-100 it is, its a 20 min meal break that the FDNY lets you have. NSLIJ frowns upon it. FDNY runs all the EMS in the city by the way. Doesnt matter if your ambulance says North Shore on it, you must still abide by the FDNY rules. The bosses here are also a joke. We had a job for a broken hip and I went to grab the KED instead of the long board splints. If you work in EMS you know the KED is also an acceptable form of stabilization for a hip fracture.  According to North Shore, that is wrong and they threatened to fire me. I am speaking for the Staten Island EMS side of NS not the whole system. They threatened to fire me after my KED incident so I just quit. The only good thing about NS Staten Island is there fleet. Their ambulances are in tip top shape, and they take care of them really well. The people that work there are the most COCKIEST people I have ever worked with. If you want to work for the third reich of EMS and get paid lower then every other hospital in NYC be my guest...But don't say I didn't warn you.

A typical day at work:
Each day involved preparing meals, maintaining kitchen cleanliness, following safety protocols, and working closely with team members to ensure food was delivered on time and up to standards. The routine was fast-paced, especially during peak hours, but manageable with the support of the team.

What I believe I learned:
I gained valuable experience in food service, time management, and teamwork. I also learned how to stay focused and productive under pressure, especially during a healthcare crisis like the COVID-19 pandemic.

Management:
While the kitchen staff and coworkers were helpful, sweet, and professional, I had issues with management. Despite my commitment and effort, I was never offered a permanent position. One manager felt I didn’t have enough experience or skills, which was confusing and discouraging since they initially hired me for the role and I performed the job well during my time there.

Workplace culture:
The culture among coworkers was welcoming and supportive. Everyone helped each other out and treated one another with respect. Unfortunately, that positive culture didn’t always extend to how management dealt with employee development or recognition.

The hardest part of the job:
The most difficult part was feeling overlooked and undervalued by management. Despite working hard during a very stressful time, I wasn't given the opportunity to advance or be hired permanently.

The most enjoyable part of the job:
The people I worked with made the experience worthwhile. My coworkers were encouraging, respectful, and made even the busiest days more manageable. Their kindness and teamwork made a big difference.

Typical day at work?
Clock in. Try and prepare surgery cases for the next day. Clean, assemble, sterilize surgical tools. It’s overwhelming in nature. There’s a budget, but we need better equipment. Either we’re short staffed or poorly trained.

Management?
They’re trying to swim above water like the rest of us. They have a boss above them telling  them what they want. But they know the SPD department is just chaotic. Instrument sets rotate in and out from dirty to clean non stop. Errors are bad obviously, but no sound solutions. If you make enough errors; write ups and then fired.

Work culture?
When you have people that take the job seriously it’s great. When you have people that slack and you are being trained by them…you start to fear coming in to work. People’s lives are at stake. 

The hardy part of the job? 
The workload is very high. Cleaning, assembling, sterilizing instruments for surgery cases. Knowing your instruments, what sets they go to. Answering the phone. OR is always in a hurry, it’s just too hard to keep up with. Hospitals are a business first. But poor equipment. A lot of heavy lifting. Not as ergonomically sound as it needs to be. My hospital at Danbury is currently very unorganized. I’m actually scared of my job. A lot of staff simply shouldn’t be employed here. But no one who knows what this job is like is jumping for joy to work in this field. Baptism by fire as they say.

Most enjoyable part? 
Clocking out. I don’t know what I’ve gotten myself into honestly. I need to provide, so this is what I endure. Unless you’re desperate, and I mean truly desperate, do something else. The medical field has constant strikes for a reason. Burnout is an expectation.

Working as a Senior Patient Access Representative was not what I anticipated. While I gained valuable experience verifying insurance and learning new systems, the overall work environment was difficult. Training was limited and not sufficient for the complexity of the role they expected you to perform at an expert level with minimal preparation, often from one day to the next.

There was also noticeable favoritism, with certain staff members receiving leniency while others were held to stricter standards. Job security felt unstable, as several employees were let go abruptly without proper notice.

The workplace was highly micromanaged, with constant monitoring and the expectation to explain any delay or time spent on tasks. Every action needed to be reported, creating a high-pressure environment. There was no flexibility in scheduling, and no option to make up hours—employees were frequently required to use PTO, even for minor scheduling needs.

Meeting daily productivity quotas was mandatory, and not doing so often resulted in write-ups, even though chronic understaffing made it difficult to keep up. The pressure to stay on calls and meet metrics made basic needs like bathroom breaks feel stressful.

Management operated in a highly corporate, impersonal manner and made employees feel like they were just numbers easily replaceable. Unfortunately, I would not recommend this position due to the lack of support, fairness, and concern for employee well-being.

Top Job Titles	Average Salary
Registered nurse 10 salaries reported	$99,550 per year
Administrative assistant 3 salaries reported	$21.57 per hour
Health screener 46 salaries reported	$39.47 per hour
Medical assistant 4 salaries reported	$21.14 per hour
Patient transporter 21 salaries reported	$25.60 per hour

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