shift manager

fast food attendant

assistant general manager

restaurant general manager

restaurant manager

KBP Brands

I wanted to do something different after being stuck in the corporate world for 10 years and this was a nice change. I started as an assistant manager and was quickly promoted to a Co-Managing Partner. The job itself is not hard at all. You do have to enjoy what you do and have a passion for people. As a co-manager, the success of your restaurant rides on your shoulders. The job did offer the right worklife balance for me as I was required to work at least 50 hours but that could easily turn in to 60-65 hours. 

As a member of management, I had to pay attention to the numbers. My salary was tied to the profit of the store so the hardest part is getting your employees to understand how just wasting ketchup packets eventually starts to hit your paycheck. However, I really did not have to do to much to get them to understand as I had the respect and love of my team. Alot of managers just assumed that they could be successful just sitting in the office all day but I tell you, you can not. I did all positions in my store as needed. It wasn't beneath me to run the register or cook if I had to. The hardest part for me was working with my partner. Again I was a co manager so there was another piece to the puzzle. If you dont see eye to eye, that can be a bit challenging. His heart was in the right place but we had to different methods. I am flexible so I made it work but ultimately chose to leave the position because I never had any time to myself. I would have to go in on my days off and practically never got off at the end times that was set for me. 

All in all, as a team member I can say that you wont make much. As a member of management, the potential is there but you WILL have to work for it..

I have been working for a KFC owned by KBP for about three years as a cook. The environment is alright but they don't really pay or have good training/benefits for the amount of time you invest in their company. Although the company states they like to recognize their employees it isn't entirely true. The managers there are the only ones who usually get recognized, the actual crew may get a pizza party or something. The managers get significant pay increase, payed vacation, and end of year bonus based on period performance and store speed. The job is enjoyable when everyone is in a good mood and is willing to be a team player, but as a cook you end up doing most of the work with no recognition or pay increase some days. A lot of the time individual stores struggle to keep a full roster of crew members to work, so sometimes you get overtime or help at other stores which is nice I suppose. Most of the employees who work there are minors, and most seem to leave after a year (at most) because the training and promotion opportunities are lacking. They have it set up where a few good employees do most of the work and don't get rewarded for it. Also the managers like to discourage people talking about how much money they make, because they like to pay people more or less for the same job (very weird pay scale and probably favoritism).

If you want to have a good pay then I don't suggest working in restaurants. 
From my experience, the management is very poor, the culture is poor, and you are not treated well because of your religion or race. I honestly don't recommend this job also because of their pay. Most pay start at $7.25 to $7.35 per hour, some start at $8.30 to $8.75 per hour. 

What it requires?
Speed and accuracy. This is a fast paced job so you have to be able to work quick when needed.
Customer service. You have to be polite to everyone even if the customers are rude. 
Team work. You have to communicate with other team members during rush hours.
Must be a high school student, a high school graduate or higher.
Drive-thru order taker. You must be able to do drive thru when needed.

Duties:
You will have a lot to do if you decide to work in a fast food restaurant.
-clean the dinning area 
-clean the drinking station 
-take out the trash
-clean the windows(inside and out)
-answer phone calls
-learn how to make things
- customer service 
-restocking as needed
-handle complains professionally 
-clean the restrooms
-take orders(mobile, walk-ins, or drive-thru)
-clean parking lot
-clean drive-thru area

Benefits?
None

Job type?
Part-time and Full-time 

Starting salary: $8.30 per hour (salary may vary depending on the restaurant).

I've been with KFC 7 years, 6 with KFCC(Corp) and 1 with KBP. I felt energized with corporate. Maybe it's because covid hit but I feel run into the ground. The pressure for results is ridiculous in a time all of us are short staffed. They have us on 9am conference calls once a week and now they're adding 9pm calls as well. They want you to work 50 hrs a week, working 10 peaks a week. Meaning working both morning and dinner rush. So an ideal shift would be 11-8pm. Except if you don't have enough opening/closing managers, which you wont, that translates to 9-8pm or 11-12pm. They stamp the schedules weekly, have a weekly look at everything you've been doing. But it's less of a tool for you and more of a way for them to hover on top of you and criticize. The owners put on a friendly face but its pretty transparent they just care about results and money. The benefits suck. The benefits for your team will suck and your team will be mad about it. No vacation for regular team members, even if they've been there for years. Micromanaging the day to day of how you run your business. My store does 900 after 8pm and they want us to pull/stage/tag everything for next day. We are too short staffed to even leave the line until 11pm. Kbp has run me into the ground. I've put in my notice. Never work here. 

I've been with this company almost 3 months. I was brought in as an assistant manager then was told by the district manager that he wanted me to be a restaurant managing partner after my training. He was fired before my training was up. The area coach told me multiple times that he was putting me as an RM in 3 different stores. WELL TRAININGS OVER! Puts me in a store with an overrated RM. My trainer and her staff is a well put together crew but the store I'm in now is a joke. The RM blames me for the mistakes her overrated but under achieved shift manager has done. I've reached out to my area coach and he just shoves my cry for help to the side to talk down to me and talk about how great the RM I'm working with is and how he will fire me because she says I'm not worth the time or money I'm paid. If that isn't unprofessional talking idk what is...The store has a staff member who's been there 6 years and makes less then a cook that's eorked there 8 months. That's beyond backwards and ungrateful of a company.

You can learn alot working at KFC. There is plenty of room for development, but being promoted farther than a shift manager is contingent on basically selling your soul to the colonel. Upper management expect you to be available 24/7. They want you to put your store above anything else in your life. 
Assistant managers or co managers do all the work with none of the benefits. The pay is no where near what it should be. There are also no bonuses for anyone other than the rgm or store manager with kbp foods. 
Working understaffed more times than not. Underappreciated, underpaid, overworked. Way more stress than what it's worth. 
The company and upper management doesn't care if you have kids or any other home responsibilities. As a parent, not a company you should want to work for, they basically want you to neglect and abandon your kids for the store. 

What is the best part of working at the company?
Fellow teammates and the customers

What is the most stressful part about working at the company?
Current GM before they closed.discriminated against certain People and priorities were Not on customer service and food services as they should've been.he worried about drive thru times to get his bonus and lost focus on what's important and running the great team he had at his disposal.un fortunately this contributed to łow sales and Kfc closing 

What is the work environment and culture like at the company?
KBP the company is great and a good company to work for,however they did not have a GM w any experience and there was not an assistant gm,thus were they are now.closed.

What is a typical day like for you at the company?
Many double shifts,several calling and team member turnover was at all time high causing rest of crew to stress n overwork while gm did not work and help to cover shifts when needed.

Accountable for growing sales, budgeting and controlling profitability by following cash control/security procedures; utilize available reports to identify opportunities, maintaining inventory; managing labor; ensuring correct operational procedures are followed; and taking appropriate actions to improve results. Additional responsibilities include reviewing financial reports; providing leadership to the team to ensure customer satisfaction; identifying staffing needs to meet business needs; recruiting, interviewing and hiring team members and direct management team; developing and training all staff; conducting performance appraisals; taking necessary disciplinary actions; and improving performance and morale to minimize turnover.

So I've been working at Kfc since my senior year of high school and over the years it became easier for me to work in. I've learned many things working there like how to handle customer complaints and what to do to solve them. Ive also learned many things about being a manager and how to take charge in situations. The people Ive worked with over the years have progressed into becoming a family to me. We all work very well together. Im a very good multitasker and can do well under pressure. Ive worked under very poor General Managers who would intentionally leave me on the line alone to struggle. 9 times out of 10 I can handle it. Ive worked in very poor environments that causes the job to be a breeze for me most days. For the most part, the job is fairly easy and I did, in fact, enjoy the customers Ive had and most of the staff we've gained throughout my time there.

It is nothing enjoyable about working for KFC in Benton Harbor MI. You have to clean out the fryers after ever droop and you have to filter the fryers everyday. it is not hard to me only when the manager does not tell the the morning cook to do all the things she tell me to do. I should not have to come to work and everything is mess up, area is dirty, dishes is not clean, fryers is not clean out or filter, not enough chicken left to start me off with, flower needs to be change, the dipping water is always bloody. Then when I come in around 4 o'clock I have to do all does things and cook chicken order for me to catch up, and that is when I get stress out. We have a manager that needs more managing skills and know how to talk her workers.

Top Job Titles	Average Salary
Shift manager 3969 salaries reported	$14.80 per hour
Fast food attendant 3319 salaries reported	$13.33 per hour
Assistant general manager 1856 salaries reported	$18.11 per hour
Restaurant general manager 1644 salaries reported	$60,845 per year
Restaurant manager 1 salary reported	$60,000 per year

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