warehouse worker

truck driver

territory manager

production operator

account manager

Kloeckner Metals

Safety is preached as #1. In practice however, this is not the case. I have personally seen workers put in direct jeopardy even when they tell the management that they do not feel safe doing a task. The sales team is generally miserable to work with. They are extremely disrespectful most of the time. Continually blame the warehouse staff for making mistakes that are in fact their own.  Management will make promises that they never keep and will usually just forget about any requests for simple things. For example, we run out of marking sticks to write part numbers, run out of PPE like gloves, the dumpsters are overflowing with steel, pot holes all over the yard, broken concrete where loaded forklifts have to drive, this list goes on and on. As far as pay, forget having an accurate paycheck. If you take vacation time you are most likely to have your check messed up. You will be asked to work overtime on Saturday a lot of times on Friday afternoon which makes it nearly impossible to make family plans. You are pressured to put out work very fast, but then they want you to stop to check parts. If you do that it takes longer, then they sweat you about taking too long. In all fairness though, it has gotten better since the previous General Manager was demoted, but I am describing what it is like now. Just imagine how bad it used to be. They encouraged us to reveiw the company in good light. I am not going to put my position because there are not too many here any more. I feel like they might retaliate. 

Pros:
I developed a wide range of skills during my time at Kloeckner Metals and was trusted to handle high-level responsibilities. I created and improved SOPs for both the branch and corporate-level processes, often with little to no training or support. I trained people at other Kloeckner facilities and I was frequently praised as a top-performing employee and worked hard to pick up the slack for others who weren’t contributing. The customer-first culture and investment in digitalization were strong points.

Cons:
Despite my performance and dedication, I went three years without a raise and was passed over for promotions without any explanation. When upper management changed, so did expectations—with little clarity or communication. It often felt like I was left to sink or swim while others coasted. The environment had a clear “boys club” culture where certain voices were valued more than others, regardless of actual contributions. Recognition didn’t match the level of effort or results delivered, which was disheartening.

Why I Left:
I reached a point where I was burned out and tired of being told I was doing great while receiving none of the growth, support, or compensation that should come with that. I needed to find an environment that truly supports its employees and offers real opportunity to advance.

Advice to Management:
If you keep overlooking your most dedicated employees, they’ll eventually leave—and take their knowledge and value with them. Invest in equitable growth paths, improve communication, and start holding all employees to the same standard.

The red flags were everywhere even during the hiring process. Took over 3 months to get hired on. Noticed that during my one and only interview that they buy lunch for employees once a month, and when they want to do working lunches which is regular. Twice a year they alot employees to get uniform items from Cintas. These are all things to make you overlook the horrible management at the York (Manchester Ct) location and corporate management above this location, lacking direction and any actual manufacturing knowledge of tolerances stack-up, thermal expansion coefficient, Manufacturing for Design (MFD), & Design for manufacturing (DFM). Had GM and Sales tell me that they don't have weld shrinkage. Documentation is similarly just a complete mess, drawing duplication, everyone has there hands in it, no Product Data Management (PDM) to even try to keep a revisions up to date.
No supporting MRP/ERP system beyond a 100 level operation. They run the whole business on basic spreadsheets putting Band-Aid on top of Band-Aid to fix issues. 
Equipment is all out of date, 20 plus year old burn tables, don't allow you to optimize burning operations, machine center old out of tolerance.
Overall the company is at least 30 years behind modern manufacturing controls, techniques, and processes.
They have grown through acquisitions and not through increased sales.
You would think a couple of billion dollar company would be better but it's not, just save yourself a headache and look for another company.

What is the best part of working at the company?
The benefits are outstanding and the guys I work with are great guys, all working together to get the job done.

What is the most stressful part about working at the company?
Sometimes the workload is overwhelming. Facing down 30 trucks a day at times gets to be really tough. First shift has to pull orders, unload trucks, load trucks, stock material and maintain a clean and safe work environment, along with servicing the saw guys and unloading their tables. Trying to achieve all these feats in 8 hours becomes very challenging at times.

What is the work environment and culture like at the company?
It is a very diverse workplace, and most of use get along well with everyone else.

What is a typical day like for you at the company?
Normal hours are from 7am-3:30pm. I normally come in earlier than that to ensure I have time to prepare for the day, finish loading anything night shift left over for us, make space for incoming loads for that day, and begin pulling orders for the day as well. Trucks begin flowing into the warehouse shortly after 7 normally. I begin unloading and loading trucks as they arrive. We have a 9 o’clock break for 15 minutes, 12 o’clock 30 minute lunch break, and another 15 minute break at 2pm.

Typical day involved taking order from production office and pulling the correct grade of steel from inventory yard to be cut on plasma and torch burn tables. Retrieving orders for customer will calls, and for loading of trucks to be delivered to customers. At times, working in the shop and beveling and countersinking steel plate for the production of customers parts.

I learned how to properly utilize specialty equipment including plasma cutters, torches, beveling and countersinking tools. As well as larger equipment such as a press brake and 15 ton overhead crane.

The branch level management treated me well, however I have little faith in the management at corporate level.

The hardest part of the job was dealing with those employees who did not consider themselves team members.

The most enjoyable part was the multitude of tasks and the ability to do several different tasks through out the day, and knowing the management had faith that I could complete these tasks with little supervision.

The recent management changes ruined the place.  They are trying to drive out all of the older employees that have been there for 30+ years by making them jump through hoops.  The management has no idea how to do the jobs on the floor much less what all is actually involved.  They have degrees in making people angry.  Their time expectations are based off tooling and perfect conditions work sheets.  Their tooling, machines, and conditions are less than perfect but they still expect perfect conditions and micro manage.  Even if you can and will do just about every job they have in the building, they still want more for the same pay.  Also will ask you randomly to come in 2-4 hours early usually just before you leave.  I can understand staying over after work but coming in absurdly early because they forgot customer's jobs and didn't schedule them until the day before.

The job and people were great, it is simple and occasionally fun to do, however I believe it is more of a place to work when settling down and not so much looking to improve your skill. I am looking for more of a challenge to improve my skill as a welder. It was a great job and great opportunity to me coming immediately out of school. The management and the people you work with are very flexible and polite, and they do their best not to stress you out at all. The pay was good for the jobs you do, and there's not much I can really complain about overall. I suppose the only main issue I has was the pay raises at the end of every year. I believe that a pay raise that is less than a dollar a year is pretty ridiculous, regardless of the job you do. Other than that, I would recommend this job highly to many people.

A typical day at work would be hit the ground running as soon as we got to work. I learned faster ways of working but at the same time not letting the quality of the product go down. Workplace culture I was able to help get the job done faster by either going to go get materials as well as to set up the machine. The hardest part of the job was when I would get a new order and have to stop running the one that was in production. The most enjoyable part of the job was knowing that the team I was on was great at working together and that we got specific jobs that other teams did not because of how well our production was.

The level of unprofessionalism was horrific. I am commenting on the Santa Fe Springs department, LA was the complete opposite. Customers would constantly call to speak with sales reps about the orders measurements incorrect, not showing up on the scheduled time and customers completely disgruntled. Not to mention the fact that sales reps and their assistants would be at there desk by the phone and refused to answer the customer's questions comments and concerns. Not giving the customer's any respect by listening to their voicemail and returning their calls or emails. Customers constantly demanded compensation for the lack of competency and inefficient customer satisfaction.

They let you make money. They have great benefits and that's it.  There's a split between corporate culture and branch culture. Corporate culture is great and a fun place to work.  If you're in sales at the branch level you're a second class citizen.  Threats and verbal harrasment are the normal way of managing no matter how successfully you cultivated customer relationships or how much profit you bring in.  Very high stress environment is purposefully made by Management. Who takes pleasure in making your job more difficult.

Top Job Titles	Average Salary
Warehouse worker 10 salaries reported	$20.85 per hour
Truck driver 5 salaries reported	$28.28 per hour
Territory manager 6 salaries reported	$73,000 per year
Production operator 2 salaries reported	$21.00 per hour
Account manager 2 salaries reported	$67,750 per year

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