medical assistant

patient representative

radiologic technologist

x-ray technician

center manager

MD Now Urgent Care

This would be a good place to work for those who are unqualified for their positions. Those seeking a career should steer clear of MD Now.
Your co-workers are unpredictable at best. If you're not careful, you WILL be the only one doing any work. As a person who actually cares about their work and patient satisfaction, that job was always mine.
All the managers I have met have been very friendly. However, you cannot trust them if they promise you a raise or promotion. You don't even get promoted unless you kiss the right behinds in corporate. Additionally, all managers and corporate are close friends outside of work. If one person doesn't like one thing about you (no matter if it's even relevant to the workplace), they will turn them all against you and make your work life more miserable than it already is.
Pay is a joke. Simply put. They pay so far below the average income for our positions, it's insulting. The turn around rate at MD Now is through the roof. No one is happy and employees are consistently seeking employment elsewhere.
Oh, and those free Monday lunches others spoke of? They no longer offer them. The larger the company gets, the more employees suffer. You must stay at the front desk at all times unless another front desk is there as well. And yes! You WILL work shifts all by yourself. Also, they'll tell you with such certainty they will never schedule you three days in a row. They do - frequently. Yes, there's generally 3 12-hour shifts which sounds great, but wait until you're scheduled 7:45am - 8pm Thurs., Fri., Sat., Sun., Mon., Tues. because those are two different weeks/pay periods. And if someone calls out, no matter if it's your day off, if you've made plans or you've just worked 36+ hours in a row, you'll have to come in and cover that lazy co-worker's shift. And yes, that also happens frequently.
Because of their policies, there are a lot of unhappy patients. You WILL be threatened and/or attacked by them. This seriously happens. But you can't do anything back. You can't even say anything to them or you're fired. There will be moments you actually fear for your life.
The only reason someone should even consider employment here is to obtain experience for their resume or as a temporary stand-in until they find something better. It's pretty hard for people not to get hired by them.
Healthcare is no longer free. The health plans are bogus.
Your job must be your number one priority and only committment at all times. You will not have time for schooling or a second job or to spend time with your family (unless you're part-time).
The workload is tremendous and you never hear a thank you from any higher-ups or management. You're never told you're doing a good job. In fact, several managers have told their employees during reviews, they're not allowed to rate them over a 3 star (ratings are 1-5). And the 3 star is given only to workers who give all their time and life to MD Now.
This is undoubtedly the most unprofessional, stuck up, and rude company I have ever worked for.
If you're considering a job and are reading this - RUN!

This is without a doubt the absolute WORST company I have ever had the displeasure of working for. They throw money into stupid advertisements and pamphlets that no one cares about and pay garbage to their employees. The amount this company has to be making from all the work their underpaid employees (medical and administrative) do has to be astronomical. As a receptionist, you handle EVERYTHING. Insurances, co payments, workers comp, PIP coverage, coding, angry self pay patients, you name it, you do it, and there's never a "thank you" or "good job" to be heard. You'll always hear what you did wrong though, that's something you can count on. Everyone there is either in the process of getting a new job or looking for one.
You can't have ANY schedule restrictions, no school, no second job, and to quote a corporate employee "no going to little Johnny's baseball games every Wednesday." And if they call you and ask you to go to another office, you have to be available.
The managers watch what you do on surveillance cameras like you're in jail. You would think they'd utilize this for safety and security purposes, but no. It's just so the on-call managers can watch your every move and call you when you're not doing some asinine job like checking another office's work. God forbid you do something that's a tad less mind numbing. 
If you work a weekend, depending on your office, be prepared to work a 12-hour shift with no lunch break because if you're alone, you can't leave the desk, and if it's busy, the medical staff can't cover you. (your normal day consists of a 12-hour shift with one 30 minute lunch break. That's all, folks.) Oh, and don't plan on getting sick or having a personal emergency because YOU are supposed to go around asking people to work for you on their days off, or switch with you (even though you're sick).
Any positives? Free lunch on Monday, free health insurance past your 90 day probationary period, and 4 days off a week (depending on your office)... Not worth it to me though.
Also be prepared for a month long training that you usually have to travel pretty far for. First day is in the West Palm Beach office no matter where you're from. (No compensation for travel-times or gas)

Well this company was great place to work for when I started out, but the pay was horrible and the hours where horrendous your expected to work 48 hour a week forced, The most discouraging thing about this job that after five years working here the new hire would start at higher base salary then the older techs, Cooperate will find any excuse possible to refuse a raise And to throw salt on the wound, they gave every MA/RT employee a pay reduction after taking alway lead bonus and where expected to keep doing the same work, On positive side if your radiologic technologist they they cross train you as medical assistant, Management for me was great my co worker where amazing to work with and what made my job enjoyable, And what a typical day look like at md now can change a lot due to which location you are sent to, Some busier office can be intensely more stressful with constant patient complaints, Cooperate will call the staff if you get to back up then refuse to send you help, And for the hardest part of my job can be where some of are location can see about 70 patient a day and can be very fast pace, The best part of my job really was my co workers & management from my office. And one best thing this job will do for you is open so many doors for you and so many opportunity with skill you will learn, sadly even if I would work here another 10 years I would have never been paid what currently being paid at my new job, They just see as disposable.

1. Managers Skype each other all day to gossip about employees and stalk you on the millions of cameras that they have. They even watch you eat! 
2. They change the rules and add new policies everyday through the thousands of emails they send you. 
3. The pay is really low then average health care field. The owner doesn't really care about employees we're disposable slaves.
4. Micro managing to even the way you talk/dress/and more.
5. Aren't allowed to talk to your co workers too long because you have to look busy because they are watching the cameras.
5. You work 12hrs a day 3 times a week no paid holiday except for 3 holidays. Never closed even if a tornado or hurricane comes through. And you don't get 40hrs as promised when hired. You're lucky if you make 36hrs because they're ALWAYS sending people home early because it's slow. You can't have ANY restrictions in your schedule! You're at their beck and call.
6. They only care about money and not the patients so they say. The mangers are back stabbers with employees and each other
7. Last but not least you can get written up or possibly fired for breathing to hard. In other words if the manager makes up a bogus rule or says you can't do something even though it's not company policy because the manager said it it's now as binding as if it were company policy and you can get written up or fired for it!
8. No raises, only way to get a raise is to get promoted.

MD Now has a good concept with wanting to provide urgent care services to the community. The structure of the company needs a little bit more work though. The only way to really grow within the company is if you were to be in corporate as they had the luxury of working in their living room. 

Prepare yourself to travel from office to office and burn gas that you’ll never be compensated for. 

The training was good, but they should work on training people throughly because two days isn’t enough time to learn everything and anything.

They only give you 30 minutes for lunch on a 12 hour shift which is ridiculous. 

Be careful because a lot of people gossip..

Everyone is all for themselves. 

Be aware of the horrible area managers/clinical managers who can’t be consistent. They will do things behind your back and then act stupid when it’s time to have a conversation. 

It’s a shame, many people who started like myself…the first week of working for this company many people said they were leaving and putting their two weeks notice. Never understood that, until I saw how it was a complete joke. 

Save your self the stress. 

A typical day at MD Now Urgent Care is extremely STRESSFUL from patient flow coming in to phones calls regarding questions about recent or past visits & lab results. I learned that this company DOES NOT care for their employees AT ALL. It's all about making numbers, meeting quotas & everyone higher up putting on a facade to appear that they care when they really don't. No one keeps their word, everyone lies & those of higher status use their positions to blackmail others. As far as management, employees were & still are being bullied & nothing is being done to resolve the issues. Clinic managers are threatening employees & it's being bypassed by the CEO of the entire company. The workplace culture is very uncomfortable & uneasy due to management. The hardest part of the job is multitasking when you have a manager who abandons you no matter how busy it is so you have a workload for yourself as far as answering phones and checking patients in. You also eat late or almost don't get a break at all because no one, even management doesn't relieve you. The most enjoyable part is having a stable set of coworkers who are willing to help you no matter what because we're a team.

You will be traveling from office to office for every shift without travel compensation. You will have no work/life balance as you will be scheduled six days in a row.  These offices you travel to can be spread far apart at times. The company is always hiring because they have a high turnover rate and are so understaffed leaving workers to work the workload of 2-3 people for every one person. The pay is low, low annual bonuses and pay increases are about .50 cents every year. The offices are not properly scheduled with the appropriate amount of staff members needed for the amount of patients they see which leaves the patients waiting for 2-3 hours to be seen. Staff is scheduled by themselves which then they can’t have a break to eat, this happens every weekend because the office is always open and doesn’t stop taking in patients. Management is helpful but they are just the middlemen between the corporate managers who make all the executive decisions yet they have idea how what actually is happening in the offices they have never even step foot into. 

It was great when I first started, but the company took turns for the worst and made more drastic changes last year. Employees are just a number at this factory, and everyone all across is underpaid. All staff including clinic location managers are always micromanaged and monitored so it wasn't a surprise when corporate even learned of our code nicknames. Decisions were made last year to shut down some departments, and one of them happened right before Christmas season. The company sends out generic holiday mass emails saying how "we're a family", "you're all appreciated", etc, but they never praise or recognize your work ethic or accomplishments. On the contrary, they shove down any patient complaints no matter how minuscule or one-sided. Trying to get a pay raise is a battle, and bonuses have decreased over the years, if that. The only decent things I can say are: 1) It is a good place to start out of school and get some experience, 2) Flexibility in locations and schedule, 3) Staff overall are respectful towards each other, and 4) I have seen people move up on ladders from receptionist and MA positions (although are usually still unhappy due to pay and workload).

When I first started, I thought it'd be GREAT to have three days on and four days off... but 12 hour days in these offices are just waaaay too long. And when it's busy or you're working alone in your position there is no such thing as a lunch break. The management staff and corporate office doesn't seem to care much about the people who keep the place running, and even with so many days off you just get burnt out. Everything you do is watched and monitored like you're in jail, and if you do one tiny thing wrong it's like the end of the world. The sad thing about this company is that it has the potential to be REALLY great, but the treatment of its employees is so poor, they're going to continue to lose their best. You can't have any sort of life or commitments outside of the job because you have to have a completely open schedule including weekends and holidays, and to quote someone from the corporate office "you can't take every Wednesday off because little Johnny has a baseball game." They don't pay nearly enough for the front desk position as they should considering how many responsibilities we have.

It's hard working at MD Now. It's not the work itself that makes it difficult -- it's the sheer volume of patients walking in. You will run around in circles for the duration of most of your shifts.

However, the shifts fly by. You have four days a week off. The company is quick to promote employees rather than hire out. If you get to work under a good manager you will quickly foster a sense of kinship with your fellow front desk, and your medical assistants and will feel a sense of loyalty kick in to high gear when patient flow is heavy. 

That being said, a manager who doesn't support the staff and boost morale can make the work unbearable. I was fortunate to have two amazing managers and two brilliant assistant managers. My knowledge of managers who are more difficult stems from my time helping other offices.

In my experience MD Now is a great place to work that is loyal to employees and fosters a sense of teamwork that is more than lip service -- it is vital to daily operations. I recommend them as a past employee, and a patient.

Top Job Titles	Average Salary
Medical assistant 3 salaries reported	$18.82 per hour
Patient representative 8 salaries reported	$17.65 per hour
Radiologic technologist 9 salaries reported	$28.11 per hour
X-ray technician 4 salaries reported	$25.24 per hour
Center manager 6 salaries reported	$29.63 per hour

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