shift manager

crew member

restaurant manager

team member

restaurant staff

MOOYAH

I worked for MooYah for about a year doing prep in the morning, working on the line during the day, and sometimes closing things down at the end of shift. 

My experience at this location was amazing, I worked with a lot of energetic and intelligent coworkers and loved how involved management/owners were with the store. The job in itself can be challenging but once you understand how to do it you will be slinging burgers and making fries like a pro. 

One thing I noticed is a lot of younger people do tend to work here, which means kids either in highschool or just out of highschool. Most of them are super nice and eager to learn but sometimes there can be some miscommunication or laziness in work from them. With stronger team leads and managers it would have been easier to reign in the trouble makers who didn't want to work, be it by coaching or having to let them go if the coaching didn't work. 

The hardest part of this job was definitely making the fries. I'm not talking about frying them up -- no no -- I am talking about the prep. The rest of it is a breeze as long as long as you have a good team and good communication skills. The best part of this job is the team and upper management. 

Pay could definitely be better, I cannot see someone who wants to have their own apartment/kids working here and being able to live off of the wage alone, but if you are just starting out in the workforce this is the place for you. 

When I was working at Mooyah at the Fitchburg location in Wisconsin, my manager texted me a couple of days before or after my shift to tell me when I was working. Which cause me to not being able to work ahead. She also manipulated me into working before I wanted to start because I had another job and I was going to school the next month so for two weeks I was working there on my off days at my other job. Some of the people who worked there were rude too, I was a slow learner and also tired because I was a 16-year-old working 2 jobs 7 days a week. They would get mad and talk about me in Spanish, assuming I didn't know the language if I didn't say the orders right and I would have only started working there for 2 weeks. The teenagers there didn't make me feel included at all nor did the help create an environment that would help me feel like I belonged. I was fired after for being late and I didn't have my phone for a while so I missed shifts, they had my email and everything. I went to pick up my last paycheck and none of then remembered me which made me feel like they thought I shouldn't have been there.  I'm sure Mooyah is a great place to work but I won't recommend working at the Fitchburg location because management sucks.

Management is very strict which puts the discipline in team members. As team members are handling food and health of each guest. This is very important and is done right. 2 weeks training is provided. Team members have fun in the company, they are working and enjoying their life with interacting within and outside the restaurant. They have high quality food and high standards. Gloves are frequently changed and each station is clean and spotless. The food quality is awesome with lot of option to choose from. Plenty of food supply is special order, it takes 3-4 weeks for getting those in the store. Each team member is given training, mentored and flexible schedule as per their availability. Management is flexible in scheduling they listen and understand the work life balance. They  have given employment to many first time job seekers like teenage kids, which means a lot to the team members, employment opportunity, skills to develop,opportunity to get their first car 
 and move their career towards being self-independent. Management respect and recognizes each individual. its a fun place to be.

This used to be a really fun place to work but pretty much everyone that made it fun has since quit. The gm doesn’t care about the place at all and is bullied into decisions by the other managers. Sometimes their nagging is for good reason (reminding him to change his gloves after touching raw meat) and sometimes it isn’t (forcing him to make a brand new employer a manager because they happened to hit it off with him) if you ever work here just know that the gm is NOT the one in charge. He makes the schedule and interviews new hires but beyond that he has pretty much given up his authority. If you are passionate about food service you will absolutely love the managers and will probably like working here. If you don’t happen to want to dedicate your life to making burgers for people, you probably won’t. It pays 10 dollars an hour which is good for food service so if you don’t mind some uptight managers I would recommend this place. The actual work is pretty simple and straightforward. Heard some rumors flying around about the place that the managers in question might be quitting in August, so some management could be subject to change.

What is the best part of working at the company?
Nothing really. I worked there for five years as the general manager.  Risked my life in a hurricane to get home because they wouldn’t allow us to close when bad weather hit. Then the owners sold the business and didn’t tell me until I ARRIVED at work. The new owners never paid me one dime of the credit card tips i earned there. Not to mention when I called corporate and asked for a new position they told me no I could either continue in Skillman or find a new job. I ended up quitting and will never be back. Your hard work and loyalty means nothing to them. Work somewhere where they will value you.

What is the most stressful part about working at the company?
Cooking taking orders doing dishes and cleaning the dining room with little to no staff at times 

What is the work environment and culture like at the company?
Too many language barriers. Customers were great but looks like they have lost the majority of the customers due to the reviews I’ve seen lately.

What is a typical day like for you at the company?
Stressful…hot and not appreciated

Management would often not give proper breaks on time and sometimes not send employees on break with a promise that time will be added to daily time card or break will be given the next day. All managers argued and never got along. Meetings were done to fix problems but only got worse. One manager tried to follow company policies and keep the same requirements daily (checklist, health codes, breaks) while other two used other job ideals to work around the company ideology/requirements. Weekly order was horribly done and constantly missing important items, schedule for managers stayed the same but max 35 hours were given to them while employees had 30 max. Money was always missing when female manager was on the shift and never got work done because her significant other was in the store daily after hours. Tips were used to balance the registers and rarely given out. 
Corporate needs to check this location and fix this. Also ask about the extra storage “room”.

I learned time management skills with having to get specific orders out within 7 minutes. I also had to manage my time with going to school, homework and school. Management when I first got there was excellent, but as the first manager left it slowly went down hill. Then after being promoted, within 5 months another manager leaves, and then I hear complaints about the head manager. My coworkers are all hard working and they enjoy working there. I have been working there for almost 2 years, first half as a crew member, second half as an assistant manager, and I would really recommend this as a job to some. Hardest thing about this job is picking up after a high paid manager who leaves everything unorganized. Most enjoyable part would be that i have grown to know most of my coworkers and are able to help them with problems outside of work and help them get better as worker as well.

typical day starts at 8am. Over time I learned to become patient and the controlling of my attitude. This job has improved my attitude character ways I look at life far as the business side. Other manages fail to communicate properly address situations. Sometimes I thought I was working at a daycare.  The pay wasn't enough to make ends meet, more like pay check to pay check living. Raises wasn't an issue it's just not enough to live comfortably. The hardest part of my job in the beginning  was remaining calm controlling my attitude and working with others. Over time I have overcome all the negativity and turned them into positive. CEO's husband and wife took plenty of time to turn my life and ways around but once they left others in charge it's not the same. Mooyah is the happiest workplace I have ever seen joyful exciting job very family oriented every one look out for one another but people become greedy and sneaky.

This is the worst place to work. When I first started, the job was great, the people were great and the management was phenomenal. Then a new GM came along and messed up everything. The new GM is terrible. She'd rather be your friend than your actual manager. She doesn't listen to her shift leaders when a problem arrives. She acts mad or angry to the one telling her about an issue but never fixes the on going problems. Smoke breaks are like an absolute must for the general manager, all the managers and shift leaders and most of the employees. She allows them because they are an addiction. If someone was addicted to alcohol, could they get a alcohol break? no. This is down right the worst place to work due to the lack of knowledge and common sense of the employees and managers. The actual job itself isn't the bad part, its the people. Don't apply unless you want to lose IQ points.

A typical work day would consist of opening the store, preparing food for the day, cleaning the store to maintain a clean feel in the eating area also restrooms. Greeting customers with positive attitude, taking orders and preparing food to be served.

I felt this job actually hindered me from being able to learn any new skills beyond the food industry. One thing I did learn however, was how to keep calm and receive complaints without making a scene or further angering the customer.

Excellent co-workers

The hardest part of the job was always having to pick up the slack for everyone else. Including cleaning properly for the next shifts and preparing food properly for the restaurant.

The most enjoyable part of the job would be getting to meet an array of new customers everyday and being able to serve excellent food.

Top Job Titles	Average Salary
Shift manager 1 salary reported	$24.00 per hour
Crew member 3 salaries reported	$14.50 per hour
Restaurant manager 5 salaries reported	$21.10 per hour
Team member 16 salaries reported	$15.41 per hour
Restaurant staff 5 salaries reported	$15.20 per hour

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