outside sales representative

field service technician

account manager

sales consultant

regional account manager

Malin A Raymond Company

Has great perks company truck gas card credit card but doesn't take value in the employee who really wants to be there goes the extra distance and actually performs good honest work even when customers request you, they stand by their techs that have been there the longest even if they get complacent and don't perform well. I was always praised for good work by the customers and even a manager but when covid-19 came they furloughed me but kept on techs that were there longer even those with a habit of sitting in their work trucks on location at a customer and would bill customer time though all they did was watch YouTube on their phones in their work trucks. Company shows favoritism and isn't loyal to the hard workers that aren't in their "in" crowed. Safety lady will constantly jump you over the GPS in your work van and threaten your job even when you have proven you were in the right (pictures of actual speed limit signs) not what their GPS location would say it was when it was wrong often times ALOT.  Benefits aren't good and job security is next to none. There are plenty of companies out there that do and offer the same and value their tech far more i suggest you go else where. 

The work environment is highly unprofessional and toxic. I would not recommend working here or investing significant ettort, as opportunities appear to be granted based on favoritism rather than merit. Additionally, the overall conduct within management lacks professionalism and maturity

This place will offer you nothing but infinite time to destroy your body and mind with no consideration for you or what you might be dealing with. Once you offer them everything you have they will laugh in your face and ridicule you as if you’re insignificant and made no effort for the team.

The company claims to be going through a transitional period right now but I’d argue that they were never established or structured properly to begin with. If you’d like to join in on the middle of a headache and be shown no support then this is the spot for you

Working here is genuinely traumatizing because of the constant abuse that’s inflicted by a large group of senior leadership. The junior leaders are the worst I’ve ever experienced in my entire life, they will actively keep you below them and ruin your reputation before you even get the chance to make one for yourself 

I’ve been with Malin long enough to see a lot of change, and one thing that really stands out is how much the company values teamwork and continuous improvement. A lot of people here have been around for 10+ years, and honestly, the effort you put in really does shape what you get out of the job. When you show up, support your team, and take care of customers, it comes back to you in opportunities.

There’s a big push right now toward more collaboration and better communication across departments, and you can feel it. People are more open to sharing ideas and helping each other out, which makes the day‑to‑day work smoother.

The company is also working on some major system updates. It’s a big project and definitely still in progress, but it’s part of a larger effort to make things more efficient and easier for everyone.

More team work, more development, and more focus on making things better for employees. It’s not perfect, but you can see the effort, and that matters compared to a lot of other places you could work. 

What is the best part of working at the company?
Don’t bother! Corporate is the problem. A lot of it is that they don’t take ownership of issues and they just love to prolong them rather than fixing them. They also have an outdated system that’s absolutely horrible and causes more problems than anything. Also don’t bother calling IT, you’ll only get ignored and when they do answer more than half the time they can’t help you until they just replace your computer.  Huge disconnect between upper management and staff, a lot micromanagement with a lot of “you figure it out” and lack of transparency. They’re almost there to be a good company but it’s basically upper management hubris. 

What is the most stressful part about working at the company?
Corporate is the most stressful especially when they make you feel small and gaslight you. 

What is the work environment and culture like at the company?
Toxic environment and favoritism

Malin is a terrible place to work for. They care more about themselves and their reputation as a company than caring for their employees. The onboarding process was not the best. Receiving a company van was a joke. I received a van that was in the shop. They constantly have vehicles breaking down so the maintenance program is weak. They expect you to do the work by scheduling your own vehicle maintenance. They only provided the minimum amount of tools and expect you to get the rest out of pocket. Communicating is the worst. All the way from management to dispatchers. Dispatchers think they control the field techs. The one thing that blew my mind was when I submitted my two weeks notice. I was told by HR that my last day was going to be in two weeks. The next day it was changed from two weeks to effective “today”. This company literally is the worst company I’ve worked for in my 30 years of working. 

From the start I had issues with management in the Houston branch they’re very unprofessional and lack leadership. They were not prepared to bring be aboard when I got hired they didn’t know what to do with me. I decided to stick around to see where it would take me, as a service technician you’re giving a lot of responsibilities for one person that and they all have to be completed as far as driving score with company vehicle, working on customers equipment, getting signatures from the customers, writing off stories, responding to unecessary emails etc.


As an Associate for Malin my job is to continuously work closely with our customers and recognize each customers application. This will make for more efficient material handling solutions that are critical to the Customers needs and warehouse distribution operations. 

Pallet Racking, (Raymond) lift trucks, Conveyor, Picking Solutions, These are just a few of the responsibility's that I have as a Malin Associate. Also to continuously develop and implement proven solutions that reduce operational costs and boost productivity for the Customer. 

Malin is a great team atmosphere with the best support from my Coordinators and Management that help me do my job very efficiently most importantly keep our Malin (C1) Value Customer First.

It took me awhile to write this review, The manager of my department did NOT know and did not want to learn, how to process request from technicians or customers.
Needless to say leadership was non existent and to top it all  he sometimes left before we close. The management relay to much on the department supervisors.
Customers where treated as best as we could but management was non existent to the point that another manager from another department had to save that customer, in other words another department manager had to put out the fire. 
.When the end of the fiscal year came , the whole department manager came into a panic because the numbers where not good., they needed an excuse to say they where doing something..

The company had a good product and corporate processes. What hurt them the most was the lack of execution and integrity. Management would preach corporate polices but not take action on them as well as take a passive stance on department issues unless it was effecting their bottom line. The service department for example was outfitted with several goons that knew how to do their job but lacked in values morals and ethics. I'd say that they are loosing value from the people that were contaminating the whole. I could not see myself advocating this company unless I could fire the goons and hire people that reflected the same vision I had shared with the company.

Poor management, Field Tech's forced to sell repairs to lift equipment whether it needs it or not due to a mandatory follow up policy. If a tech has low sales they get in trouble and sometimes wrote up. Causes a lot of stress being dishonest to customers. Many techs leaving for better places, customers Dropping Malin due to high labor rates and part mark up is near 300 percent on some items. 
Benefits are expensive as the company doesn't want to pay their part 
Service managers overheard bad mouthing tech's, they wont stand up for anyone because they are just yes men for upper management and afraid to lose their own jobs, They also have many lawsuits against them.

Top Job Titles	Average Salary
Outside sales representative 3 salaries reported	$54,833 per year
Field service technician 1 salary reported	$27.60 per hour
Account manager 2 salaries reported	$62,500 per year
Sales consultant 2 salaries reported	$55,250 per year
Regional account manager 2 salaries reported	$110,000 per year

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