outside sales representative

customer service representative

collection agent

credit manager

accounts payable manager

Marcolin Eyewear

Overall lots of driving!!! Your work life balance is out the door. You won’t have one. But your paychecks are great. You work hard you get paid great. Don’t get sick. Customer and company’s don’t understand. Entitlement is there….. customers come first not you. If you get sick… mentally unwell they will find a way to push you out.. even if you tell them.. talk to hr… they WILL push you out. They don’t care. The market goes up and down. And it’s somehow your fault. One year good one year bad. One month good one month bad. It changes. But… money is always good. But… it’s always your fault regardless? Even if you see them and see 100 people a week. It’s very exhausting work. And it’s not for everyone. After a few years.. it takes a toll on your mind and body. 

I worked at the Scottsdale office until they closed in 2015. A typical day at work consisted of entering orders, billing customers, taking calls and answering emails. I learned a lot about working with people and gained computer skills while I was there. My managers were great and always tried to keep our department informed of changes that were going on.

My coworkers were great and very supportive. The hardest part of the job was handling the many changes that took place over the years. The most enjoyable part of the job were the people I worked with.

Industry as a whole can be a bit slow to implement new initiatives, ways of thinking and a more fluid organizational structure. Overall, you earn global business experience here and work for a large player within the industry. A great starting point or ending point to be frank but if you have career goals or looking for a way to diversify your background and role then you will figure out soon that you need to look elsewhere. Summer Fridays are a nice perk so is their benefits package but like most of the job market in Central NJ, it is not up to market value in terms of compensation

What is the best part of working at the company?
The best part would be the discount on frames and the hybrid schedule

What is the most stressful part about working at the company?
Dealing with account managers and account reps

What is the work environment and culture like at the company?
There is no company culture, everyone is in for themselves 

What is a typical day like for you at the company?
Sometimes boring, but the end of the month is when they thrown a bunch of work at you all at once and expect everything to be done on their time

**Typical day involves visiting existing accounts, farming new accounts.  Filling orders through corporate and expense reconciliation. 
**I've learned that being a self starter means you never stop thinking about your next piece of business.
**Managements role is to support the entire team.
**Workplace culture is a reflection of corporate professionalism.
**The hardest part of the job is the fact that online retail has made all pricing difficult. 
**The best part of the job is being able to offer a premium line of eyeglass wear.

This company was a disaster when I worked there. I worked for Viva before it was bought out by Marcolin. There were many issues at the merge. the biggest issue was a non existent customer service at the warehouse. Knowing they were unable to reach customer service to order or check on orders, I asked the regional manager to reach out to the upset accounts I could not convince to continue to do business with the company. The manager never followed through costing me multiple accounts

The company has no loyalty, Your only  valuable to them if you are making your sales goals. Which are extremely high. Always over 20% increases. If you are not achieving your goal then they threaten you with write ups and termination.  your only as good as  your last month sales.  The worse part is that you have no support from your manager. The fire and hire new Regional managers regularly. I had 4 regional managers in 2yrs. Stay away from this company if you value loyalty.

I enjoy looking forword taking calls from customers on a daily basis, seeing and helping my co-workers as team, a pleaure making our customers happy as the day goes by and resolving there needs.
I learned that when you have managements on the floor you could always go to them but it also feels good when you resolve any problems on your own.

I was an outside sales rep for Marcolin.  My territory was Las Vegas, New Mexico and Arizona.  A typical day consisted of cold calls, visiting my accounts, events, travel, etc.  Marcolin was very organized.  They supplied me with all the necessary tools to be successful.  Great management.

Horrible management across the board!  The company provides no customer service to their accounts.  If they changed the CEO of the company and implemented a corporate culture and values maybe they could turn it around.  For now I recommend you run far away from this  company!

Top Job Titles	Average Salary
Outside sales representative 14 salaries reported	$85,536 per year
Customer service representative 1 salary reported	$17.50 per hour
Collection agent 1 salary reported	$65,000 per year
Credit manager 1 salary reported	$82,500 per year
Accounts payable manager 3 salaries reported	$80,000 per year

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