health coach

medical assistant

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Medical Weight Loss Clinic

A work day varies depending on the location. A typical day for one is not the same for others. You may work alone due to staffing issues because of the extremely high turn over or the clinic may not have many clients.  Other clinics may be fully staffed and have many clients throughout the day. 
You will make hundreds of phone calls soliciting individuals to either join or rejoin the program. You are given a script to follow when calling. In between calls clients will come in for their daily visits., consultations, diet classes on designated days, lab draws with EKGs also on designated days. If the clinic follows protocol. That may not be the case. Some bend the rules more than others. 
Daily visits should consist of weighing in, keto check for some, blood pressure checks, reviewing a food diary, counseling and problem solving any issues, and possibly product purchases or injections. 
There are policies and procedures that you follow regarding diet plans and how supplements are used. This information is "taught" during your training classes and during your on site training, supposedly. The training given is minimal.  You will have to learn as you go. Which would be fine if you had guidance along the way. That is not the case for the majority. You are given a book to reference. The most important part of the process is correctly reviewing a person's medical history which should be filled out and reviewed by a competent medical staff member. Not everyone qualifies for supplements, certain diet plans, or medications. The higher cost programs include physician supervision as well as staff supervision. What I learned was polices and procedures are often not followed to be able to pursue a more expensive program. Even when the client suffers from conditions or medical problems. If brought to attention of management you will be scolded for trying to do the right thing because it decreased cost. Clients are required to follow guidelines to remain on these programs for their own safety. Clinics ignore these things to continue to bring in higher revenue. Putting someone in danger to make money is completely unethical. 
You are responsible to clean the clinic. Answer phone calls with a set dialog for those calling about the program unless your clinic manager fields those calls. Schedule consultations. And sell, sell, sell, everything and anything you can talk someone into buying. 
There is an enhancement product for everything. Yes, some may need these as a tool but, even if there is no need sell it anyway. 
Yes, the business is a for profit company but, when you aren't trying to help the person figure out why they might be falling short of their goal and merely suggesting they buy more products you aren't helping anyone change their mindset or habits. 
The program will work with determination, proper mind set, encouragement, and no deviations. Let's be honest, most struggling with obesity lack one or all of those and are grasping for everything they think will be a fix all. That's why this industry is as huge as it is. Unfortunately, this company manipulates the weakness of self doubt, insecurity, and shame more often than not. Solely for the almighty dollar. I won't say everyone and every clinic but, a large majority. 
Most positions are commission based. If you don't sell, you don't earn and you make much less than minimum wage. Most of corporate (management)on the other hand are salary. No matter what, they earn in most cases much more than those in the clinics. Unless you are in a high volume clinic you will most likely not earn enough to sustain a household on your own. Which causes the deceit and less than average service promised to the client. This way more week, products, and supplements can be sold. 
The culture is of high school mentality overall. Gossiping and teenager like. This does not promote teamwork or communication with management. I wouldn't say it was inclusive either. You have the corporate individuals who look down on the clinic staff and merely are looking at the revenue produced any way possible. The regional manager who points out flaws and imperfections without guidance to correct. Clinic managers who either love their staff or despise them and offer no help or motivation to be better. 
The most difficult part of the job is  compromising your own ethics and character. Being reprimanded for voicing the need for adherence of all guidelines not only for the safety but, success of the clients who trusted what was said. 
The most enjoyable part is helping others to become healthier, meet their goals, and be apart of their transformation. 

Having worked for MWLC for several years, they rarely promote or have room for advancement.  They barely pay over minimum wage and in order to make more money you have to sell more for them and make a small amount of commission.  They make you work short-staffed daily and treat you less than human if you get sick and need to call off work.  They complain and have you come in anyway because their is no staff to cover if one person is gone. They treat you like a "robot" and do not allow for real life situations.  They would rather see you make 25 phone calls a day hounding patients for money than to give great quality customer service with focus on getting patients the results they desire.  Certain Supervisors will yell at you, demean you, and make your life miserable if you don't follow their demands even if it means breaking company policy.  There is no flexibility with hours.  The cost of health benefits is ridiculous and will be almost 25% of your paycheck.  They do not match 401K.  During the worst weather conditions, where there are states of emergency from record snowfalls or extreme below zero temperatures, no electricity, phones or internet, they still expect you to be there and hound people for money by any means possible.  Even when state, federal, and mail carriers are told to not work, we have to be their to make drum up business even if it means risking our own welfare.
 The upper management, supervisors, and corporate level can make or break you depending on if you want to kiss their butts, stand up for whats right, or cower down and become a robot to their rigid work routine.

The best part is helping patients change their life and health conditions.  This is the most rewarding part

First, their diet plans were put together by a former employee who gathered info off the internet.  Secondly, they designed it so that people would gain there weight back and need to do the program again.  They have supplements which are a part of the program, but are expensive and are separate from the cost of the program.  They advertise a price, but don't want to actually sign people at that price and then want you to sell them more weeks, etc.  And they don't allow clinic managers to drive business to their own clinics at the same time holding them responsible for low traffic ( patients coming through the door), etc.  One clinic can't do something that the other clinics are doing.  Corporate doesn't seem to understand that each clinic has different demographics, so one size doesn't fit all.  And instead of providing real new leads, they focus on each employee making 25 calls a day to former patients, some of whom are on a DNC list.  I actually called the same people every week.  If after three years they haven't returned the call or come back in, then they probably won't.

A typical day at work is making calls to drum up business. Giving approximately 2-3 vitamin injections. Completing visits with clients that include getting weight, blood pressure and listening and discussing their personal challenges with weight loss and life in general, inputting data in system. Occasionally a blood draw and ekg(rarely). The rest of your day will be spent listening to the store manager complain about patients the company and being pressured to sale products. I was not required to sale products as the medical assistant, however the store manager would pressure me to sale.  Also any products I sold the commission went to the store manager because I was an hourly employee. Unfortunately I did not learn a lot working here. The hardest part about the job was that I am a medical professional and this is not a medical job. The most enjoyable part was the Regional Manager and the clients.

We see patients on a daily basis that receive guidance and counselling to assist in weightloss. I now know and understand the extreme difficulties people have in their attempts at weightloss. Most upper management are driven more by numbers rather than the well being of the patients. Staff in the clinics are amazing. They have great levels of compassion, patience, and the tools necessary for the patients. The most difficult part of the position is learning why these people have weight issues. There are fine lines for what they are allowed to disclose, but sometimes they just need to talk. It makes it difficult to keep it impersonal. I love the patient interraction and success stories that come with it!! To know we helped someone succeed in weight loss is most gratifying.

I have worked for Medical Weight Loss Cinic from 2009-2013, and I have just returned recently this year. The support you receive from the management and staff is over and above any "job" I have ever had. We educate and motivate others to help them to change their lifestyle. Our patients lose weight as a result! Medical Weight Loss Clinic is a very honest and ethical Michigan Corporate Company. I have been a Cinic Manager and have worked as a Medical Assistant. The company does give opportunity for advancement and the compensation is fair. Working for MWLC has given me the chance to help others and earn a living doing something I love!

A typical day at work involved consults to sell programs, patient histories and having daily visits.  Some of our patients have had excellent results, but the majority can't stay on program due to expense of programs and the supplements.  I learned a lot about patient interactions and documentation.
Some managers are excellent, others not so much, as is the norm. 
The culture is dependent on where you work, each clinic is different. 
The best part of the job is helping people.
The worst part is the pressure to constantly sell.  The other worst part is clinics are set to be closed, and the patients don't know yet. 

I have worked for this amazing company for almost 20 years. A typical day consist of daily visits with patients to help them with any meal plan . We motivate and encourage them to continue to work towards their weight loss goals. Being medical, I love my time in the lab with the injections, blood draws and EKGs. I have learned so much about people and their weight loss struggles.   The staff is like my family, and upper management is helpful and treats you like you are part of a team. The culture is Customer-Focused . Our Patients success is always top priority. The hardest part of the Job is not being able to make everyone see the value in living a healthier life. The most enjoyable part is the thanks I get every day for helping someone get to their goal weight!

Medical Weight Loss Clinic is a great place to work. Being able to work with passionate coworkers and a company that puts their patients first is absolutely refreshing. In todays culture of cutting corners and finding “cheaper” ways to do things, MWLC continues to keep the quality. Staffing is an issue everywhere, but management continues to support and be there when needed. They offer paid vacation and personal time off. Health Insurance, Dental & Vision insurance are great - and they offer different options. It’s a great team environment with advancement opportunities. I feel appreciated and empowered to do my job.

Thought this job was a dream come true but regional management is stuck in middle school creating conflict amongst workers constantly with gossip, lies, creates chaos with every breath. Plus they demoted people for outside factors out of their control like lack of sales due to covid shut downs...they do not want their "patients" to know they work everyone on commission but you won't earn enough to survive unless you force patients into buying every visit. 

Top Job Titles	Average Salary
Health coach 32 salaries reported	$16.83 per hour
Medical assistant 53 salaries reported	$18.00 per hour
Clinic manager 18 salaries reported	$45,000 per year
Physician 2 salaries reported	$105 per hour
Medical administrative assistant 2 salaries reported	$19.75 per hour

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