medical assistant

patient care coordinator

clinic manager

front desk coordinator

instructor

Medspa Partners

I've been working for MSP's head office for several months now. The landscape is complex to navigate especially if you come from a sector outside of Medical Aesthetics, but it doesn't take long to pick it up. 

The work is interesting, challenging, and it is awesome to be a part of a trailblazing organization that is causing disruption and innovation in the industry.

My day-to-day work is always different, there's great collaboration between functional groups and departments. We are given tools to learn and skill-up, for example using the HubSpot Academy or having industry deep-dives with our in-clinic SMEs. 

The culture is fantastic! We have both an HR department and a People & Culture department, working closely on giving MSP employees everything they need to succeed in a fully remote environment. 

It's one of those once in a lifetime teams. Everyone is kind, smart and supportive. People like to laugh at work and genuinely enjoy each one another. 

I am very well supported by my leaders and colleagues. I know exactly what our goals are and why and am surrounded by people who want to succeed. 

It's a young company that's growing quickly. You've got to be willing to roll-up your sleeves and innovate. We're challenged to build, experiment and lead; all while having a great support structure around us. We're given opportunity to be creative and are continually learning. It's a safe place to grow. 

Work/life balance is fantastic. Boundaries are respected and we're given the opportunity to succeed based on what works best for us. Even the CEO has reached out directly to be sure I'm happy, have good balance and all that I need. 

It's a dream to be a part of this team! 

After four - one hour interviews with the senior management team, I was hired. Six months later I was let go with no warning and no explanation. Having kept in touch with some employees, I have come to learn all terminated employees are only told, "you're not a good fit". 
You may think things are good, then one day everyone just turns on you. They claim they are "one big family" but that is only true for the original leadership team. They are their "own little family" and rarely let anyone into it. The job description they outline is nothing compared to how it really is.
My advice, stay far away. Turnover will continue until the SLT takes a good look at themselves.

The people make this company amazing! Everyone I have worked with thus far have been positive and supportive. The company is incredibly collaborative, with people from other departments lending a hand whenever asked. I love that the whole company (head office) is remote, and supportive of work-life balance. I regularly take walks during my work day, it's even encouraged! (unheard of at all my previous jobs!)
The work ebbs and flows, with busier weeks offset by really slow weeks. I love being a part of MSP!

When you're in the long interview process, it seems fantastic. They tell you about work-life balance and how you will be part of a big family, but the reality is not that. There's a lot of overtime (prepare to work over 50 hours per week), things are not well communicated, and it lacks a manager that defends its employees. It feels like they are counting that you will work over 7 pm every day and will not take your lunch break. The amount of work is insane for the size of the team. It's a lot of manual processes, which for this company, makes no sense. It's a pity because it could be a fantastic company. You could learn a lot here, but only if you don't expect to do anything else but work. 

No two days are ever the same here—each day brings new challenges and opportunities, driven by the dynamic needs of the business. The company operates at a fast pace and has experienced remarkable growth. The workplace culture is positive and supportive, and it’s truly rewarding to collaborate with talented colleagues and make a meaningful impact on those you lead.

MedSpa Partners is a great place to work! Despite being a 100% remote workforce, I still feel very connected to my coworkers in different departments through different social initiatives spearheaded by the Operations team.

The onboarding process was very smooth, and I enjoyed the industry meetings the most where I learnt anything and everything about medical aesthetics.

Visit spas with great patients 
Learned how to not treat my team
Management is clueless and out dated 
Culture is not not healthy 
Terrible recruiter who truly has no respect for candidates 
Love patients 

Great place to  work, learn and grow in different areas of the department and company.  
Working online from home it was very easy, everyone one is a click way. And not only the our department but everyone in the company. 

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Top Job Titles	Average Salary
Medical assistant 6 salaries reported	$22.00 per hour
Patient care coordinator 4 salaries reported	$22.13 per hour
Clinic manager 8 salaries reported	$87,500 per year
Front desk coordinator 6 salaries reported	$21.08 per hour
Instructor 5 salaries reported	$195 per hour

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