sales consultant

customer success manager

senior product manager

account manager

field marketer

Meltwater

What is the best part of working at the company?
Benefits like free access to the Calm App and a very good discount on Class Pass

What is the most stressful part about working at the company?
Literally everything else. Onboarding was rushed and I was expected to complete my onboarding, hours of certifications and software training, and also complete the goals that were set for my position all within the first month of starting this position. I was never asked my expert opinion on whether or not these goals were reasonable within the allotted time I was given, just that I needed to achieve them ASAP. I never completed my onboarding and then was later asked during quarterly reviews to make these trainings a priority when I displayed I had only working knowledge of the company’s softwares due to the lack of time I was given to train.  

Part of my position was tasked with creating new fans and followers for Meltwater, which was a much more difficult task than it seemed due to the absolute HATRED people on social media have for the company because of the company’s spammy Sales practices. Each day meant recording these awful complaints in a spreadsheet that ultimately no one really ever read or prioritized. 

Speaking of quarterly reviews, up until my last quarter with the company, I achieved 75% of my goals each quarter. This was considered bad performance in my manager’s eyes and in HR’s. If you work for the Corporate Marketing Team, you must achieve 100% of the goals (and achieve it in the way they prefer you to) or you will be watched like a hawk and micromanaged by your direct manager. It is also important to note that some of these goals were not about social media, but community management, which is a completely different job and department. I was also tasked with managing content for another brand under Meltwater, while also expected to still achieve my goals. I was not paid more to do this work.

Speaking of managers, some of the managers on the Corporate Marketing Team are not people managers or leaders, they are project managers. During my time at Meltwater, I experienced four house floods and countless anxiety attacks due to the unreasonable workload for my position. During my last quarter, I experienced violent anxiety attacks to a point where I was hospitalized and all I received back from my manager was a “yikes, that’s scary”. My blood pressure quickly began hitting 160/100 during the work week, which is extremely dangerous with negative long-term effects. 

Soon after that, I had to apply for medical leave just to give myself a break. Management wants you to get the job done, they don’t want to see you succeed as an individual. They will not help you or adjust to you or try to understand you, you must adjust to the company and achieve everything perfectly the first time. 

While meeting with HR and my Manager to discuss the logistics of my medical leave, HR brought up my performance and told me to “take some time during the leave to think about whether this is the right job for you.” I quickly understood this was corporate speak for “we want to fire you soon so start looking”, completed my two weeks of medical leave, and submitted my two weeks notice. Management seemed almost thrilled that I was leaving!

It is a good thing that I planned to leave, as well, because my last quarterly review was the worst of all. I achieved only 50% of my goals. The first two months of that particular quarter were my worst medically and the final month I was absent because of medical leave. The company was still planning to judge my performance and punish me for taking leave instead of asking how they could assist during a period where I was falling ill each week. 

What is the work environment and culture like at the company?
Extremely overworked in the Global Marketing team. Culture is for the Sales team, not the staff. 

What is a typical day like for you at the company?
Not having enough time to complete every day work, let alone special projects.

This is an amazing platform, full of opportunities for clients.

In my experience the simply don't care about their clients nor their employees.

Their selling methodology es selling by selling, no focus on having the right clients with the products they need, is more like getting evy client they can, by selling everything they can, without considering if the client is actually ready or needs what its being sold.

In terms of employees, the expectations are unfair an unrealistics, disorganized changes leave clients unattended and representatives with heroic situations to save some accounts, and poorly guided and unfairly blamed by leadership.

I encountered situation where clients did not know of products they had on their accounts, lack of contact for over a year, or requests left unattended for months.

Overall, great product, horrible selling system. poor leadership, zero empathy for employees.

The Meltwater company as a whole is a great product with a great mission and team across the globe. Unfortunately the same values are not run down to the local offices. The typical day can truly be never ending and is almost expected / praised to be never ending. Across the board there is a level of anxiety for people who feel they are not doing enough. While many of the people at Meltwater are kind and friendships are formed, the level of toxic energy from the management level makes it not worth staying. The job is hard but it is harder when you don't feel motivated by your environment. If you are a great seller and can ignore a lot of negativity, you will succeed. It depends what kind of person you are. The most enjoyable part was making friendships with people are your level.

Meltwater is a fast-paced sales organization. Even though official office hours are 9 hours per day, Meltwater employees are dedicated to their roles and work well over 50 hours per week.

At this organization, young, vivacious candidates are selected to join a team of enthusiastic online news and social media consultants.

Promotions often occur before two years have completed in employees career at the company, and management teams are frequently changed.

At the core of Meltwater's culture is the desire to be the best, having a fun, positive attitude, and respect for others and targets.

Make the job sound fancy while interview, once you start you come to realize it's just a really stressful cold calling job.

Management - they promote those who can sell, which does NOT make them manager material. Terrible coaching and management style.

Culture is the best part of the job, but only when outside of the office.

Way too stressful, most likely a pyramid scheme as managers as well as those above them get paid on your performance. Absolutely zero work/life balance. I was working 65 hours a week and it "wasn't good enough" Was told to put in more time for the same pay.

Pretty good company to work for, with chances to change teams/technologies.  Each team chooses which technology they want to use, which allows for a great deal of exposure.  This is a double-edged sword though, since recommendations from framework teams are often ignored.  As with any company, there are bad practices that are difficult to break.  The company culture has been fun and interesting until recently (the Great Resignation had a lot to do with this, lost a lot of good people).

fun environment with music, ping pong, snacks, and lots of energy drinks. however management in cliquey and will try to intimidate you into working longer hours if youre not on quota in the name of team spirit. been required to work through lunch several times, as well as having management announce days regularly scheudled as virtual being changed to  in person after business hours the day before.. 

Fantastic company who allows you to be yourself! Work life balance is awesome. They allowed me work remotely  full time which really helped me take care of things at home!!! I will recommend this company to any one. Additionally I heard an unwritten policy about this company is that they never let go off people. Please know that this may not be applicable if you are hired thorough a merger.

The culture is something Meltwater prides themselves on- the company is young but driven. Days are long, but the music and environment make it an enjoyable place to work. Management provides the tools and resources to grow within the company if that's something that's expressed. 

The hardest part of the job: learning curve in the beginning and work/life balance.

Meltwater was a SAAS company that taught me the right way to do sales. A typical day consisted of about 150-200 cold calls while also having to source new companies to reach out too. We had a personal and team goal every month so it was a team environment where everyone would push one another.

Top Job Titles	Average Salary
Sales consultant 46 salaries reported	$66,978 per year
Customer success manager 50 salaries reported	$92,599 per year
Senior product manager 52 salaries reported	$162,753 per year
Account manager 32 salaries reported	$85,692 per year
Field marketer 34 salaries reported	$98,059 per year

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