administrative assistant

office manager

customer care specialist

customer service representative

writer

Meneses-Law

You don’t learn anything at this job or in this position. You figure out things for yourself, and then management takes full credit for the templates you create for others. You will be scolded like a child by HR & Management if you’re a second late or miss a single day, even if it’s for a good reason. Even though you’ll see all of management playing on their phones, it’s a sin if you simply try to change the music on your phone while working. If you work here, just do the bare minimum because they only reward hard work with more work, even if you aren’t qualified to do more work. Do not trust HR or Management with anything personal. Seek advice from other team members instead of going to them because they never have your best interests at heart and will lie in your face. The job itself isn’t too difficult, but management has this place like a revolving door and has been this way for years. If you are a parent or have to care for anyone else, this company is not for you. They will fire you instead of letting you take an emergency leave. You are treated like fodder unless you’re a manager. The ONLY reason to work here is because of the pay. The benefits are nonexistent or just straight up horrible. They tell you they’re planning on changing things but never do. Asking genuine questions will only get you on their bad side, so if your peers don’t know, then you’re simply out of luck. Extremely toxic environment. There’s a reason the higher reviews are mostly voted “no.” Do not risk your mental health working for this terrible company and being part of this toxic culture unless money is an absolute need, and even then, make sure to get out in time because they don’t respect a two weeks notice, or maternity leave, or weddings, or anything that has personal value to you, but means nothing to this company as a whole. Also, never expect to get a response from management because your concerns never matter. This company was good back at their old location, but I believe the money (that we make for them) has gone to their heads because of how they treat their employees. It’s all just extreme micromanagement now with cameras watching your every move. You will even be scolded for getting up to ask a peer a question because they don’t like for employees to talk to each other. If it’s for the money and you have NOWHERE else to go, then I guess try to accept any position here. However, please temper your expectations because they’ll try to make themselves sound prestigious when they’re not and never have been. 

Management would constantly create problems, blame us for them, and make us fix them. They will assure you they care about your feedback, and want to hear your advice on how to make the job process better but will not l listen to whatever suggestions you have. In fact, they will get offended that you are offering suggestions even though they asked for them in the first place.

It's also hard to get any time off, they brag about their great "work life balance"  but they will deny any request for time off you ask for, or they will question you to death about where you're going and why it makes you just want to not take the day off at all. Doctors appointments, family members passing, etc it does not matter they will do everything they can to convince you to not take that day off. 

They work their paralegals like very hard while underpaying them SEVERELY. If you are a paralegal, be aware they pay SIGNIFICANTLY less than the average salary for a paralegal in Texas, which is ABHORRENT, considering paralegals do almost all of the caseload. They will also expect you to do several other roles while staying on top of your main role.

They are very strict with 30 minute lunches, no phones allowed, do not linger at anyone's desk that is not yours, do not be late for lunch, etc. All of these very strict rules, but NONE of these apply to management. Management will sit around and eat together for almost 2 hours, they are allowed to hang out, talk, be on their phones with no repercussion. 

They are constantly looking for people to blame when the job is behind and going slow instead of looking at the process they created, they refuse to look inward and realize that they are the problem. Employee after employee will show them the inefficiencies in the system and how it could be improved but they ignore that and choose to blame it on you for working "too slow." 

Working here was the most miserable I've been in a long time. Be aware, their turnover rate is extremely high, so many people were fired or quit within the short amount of time I was there. This is not a good sign and reflects on the terrible environment they have created. They will be their own downfall, if they continue to blame everyone they hire for the problems they constantly create they are never going to succeed.  Their mission is admirable and the way they want to help the client is unlike most law firms, however it is not worth what they put you through as an employee. 



People seem so afraid of talking to one another, there are cameras everywhere. I found it weird that there was very little interaction between coworkers until I found out it was because the cameras had audio. The job itself was not hard at all, just very repetitive, which is not a big issue. However the job is getting information out of people sometimes basic information, other times more private and intrusive information. Many times clients do not know certain information or do not want to give it to you. This affects your numbers for the day which affect your bonus. You cannot force people to remember dates and things you need, but if they do not give it to you then now you have a continuation and they hate that. It is even worse when you are taking a declaration because some clients don't really know how they are filing and that basically they have to speak really badly of the person they are filling through and therefore when you are asking them the questions they want to say that the person is perfect and they have no problem with them. Sometimes the client does not have a problem with the person and there is no way to get anything out of them and then that affects you because you could not complete it and now have a continuation. Also if you are taking this position or any position dealing with clients do not expect to get any time off.  I called out for a medical situation and had a doctors excuse and was called in by HR for a "verbal coaching" and they told me that me missing really affected the schedule. I would understand that if I had missed and had no excuse but I literally provided a doctors note. My coworker was absent but did not get any coaching or called to HR, not her fault, she just would not have a schedule sometimes. So it was really at their convenience who got in trouble and who didn't. My coworker would have days where she had nothing to do all day or maybe one dec towards the end of the day and I was completely booked. Scheduling is awful. Well because I was having health issues I was going to be demoted, when I asked to leave for just a few minutes because I was not feeling well, the only reason I asked was because I knew other intakers were free to take my clients. Awful place to work honestly.

Meneses Law is a firm that truly supports who I am as a person, a father, and an attorney. This firm stood out to me when it stated in its Indeed job posting that they were a firm that focused on establishing a healthy balance between my work and family life. They absolutely are true to their word. But they have surpassed my expectations and shown themselves to be a firm that cares about my professional and personal growth. I have never had an employer come to me and ask me, what are my goals for myself, what is that I want. I do not get the sense that I am a number to them, but a person. There is a genuine interest in my personal success. The management in this law firm is beyond comparison to anything that I have ever experienced in any of my past employments.

The expectation at this firm is that you work hard because our clients need us. We are here to change lives. We are true advocates! Each one of us is doing our part to ensure the best possible outcome that we can create for each one of our clients. The volume of work that we get can appear overwhelming to outsiders, but until you are part of this amazing team and see how each person is essential to the quick turnaround that we experience in this firm you understand how manageable the workload is. You are not alone, you are part of the team, and the team comes together for the sake of each and every one of our clients. 

This law firm is growing exponentially, and with that comes growth for the employees. The office has shared with each person in the office, what their job duties are and what they need to see so that an individual can get promoted. It is extremely transparent. When you work here, you know exactly the expectation of what is needed to move up within the firm. I am excited to be part of this amazing law office, professionally and personally. If you are an advocate, if you are not afraid of hard work, and you want to be appreciated for what you can contribute to your team, then Meneses Law firm is where you need to be. 

Everything will seem wonderful at Meneses Law until you begin to notice a lot of people quitting or being fired without warning. Co-workers are respectful and kind, but management is where the problem lies. There is zero job security. Even helpful employees that have received praise have been terminated suddenly and in an unprofessional manner. There is no way of knowing whether you will keep your job or if your position will change entirely from one day to another and with no raise even if it means more work. Expect to be treated like a robot. You cannot make any mistakes or you will be terminated. "Efficiency" is their motto and if you can't keep up with their unattainable goals, expect to be let go even if it means you have only been there for a day or two. The chances of ending on good terms with management are slim because they openly bad-mouth employees that have quit and they have also fired people who have respectfully put in their 2-weeks notice. There are cameras in every corner of the office, even in the break room, and phone calls are recorded and listened to by higher-ups. Employees are afraid to speak up about the mistreatment in the workplace because they don't want to lose their jobs. Management expects employees to produce quality work in little time and in a stressful work environment. Please beware of this employer. Only work here if you intend to stick to yourself, make no errors even though chances are you will train yourself, bribe management with compliments, and not take time off (even if sick). Thank you for reading.

I'm writing this after months of being away from this job, hoping that maybe I would hear of better things from this firm. Sadly, that is not the case. They have daily meetings to give management a clear sense of superiority over their subordinates. All the other reviews are literally just touching on the toxic workplace culture, I learned almost nothing in my time there, I did learn a lot on to specifically do "VAWA immigration claims". They have monthly meetings to show employees the numbers as a way to motivate everyone, they're nice I suppose but not particularly needed. The hardest part of your job will be staying on the good side of management, and I do mean management. This firm wants a CLEAR divide between lawyers and management, and then management from everyone else. If you are even a minute late, you are late to work; And by all means, I understand this but even my job in the military let me have a 5 minute grace period. They use the LOWEST form of healthcare that they would need to offer, and are focused SOLELY on the growth of the firm instead of good business practices & employee care. I don't even think they have anyone who knows law at their satellite offices, like not even a paralegal or a legal assistant. Do NOT work here UNLESS you ABSOLUTELY NEED a job, not a career, a JOB. 

Terrible place to work. Reason why they pay so high for entry level positions or any position in general is because they cannot maintain their employees. They compensate their treatment towards employees and high turnover rate with high pay. I worked here for almost two years. It is difficult to see and meet people because everyone comes and goes. The moment you start making friends they state you are gossiping. They have unrealistic expectations. I’ve seen so much favoritism for certain people who work for the company. All the manager meetings usually are for gossiping about other employees even though it states in the handbook it is prohibited. Be careful with what you say or do in those offices as everything is recorded and it has audio. Every mistake you make, you will get reprimanded for it. My entire time working here I’ve never felt like what I did was enough. No matter what I did I was never appreciated for my work instead I was always reprimanded for my mistakes but not congratulated for my accomplishments. They do not understand that we are all humans and make mistakes. Be careful with who you trust.  If you have no PTO, YOU CANNOT TAKE TIME OFF. They only provide you with 10 days of pto and no sick time or personal leave. If you show up 1 minute late you will be taken to HR and be written up. All the good reviews you see here are probably paid out or given in exchange for something. 

The work environment at this company is highly rigid and controlling, with strict adherence to policies and little tolerance for feedback or deviation from their standards. Employees are quickly dismissed for what is considered insubordination, creating a culture of fear rather than collaboration.

Performance incentives are advertised, but the company often sets unattainable requirements, making it difficult for employees to achieve bonuses. High turnover is prevalent, which management attributes to "growth," though it appears to be a result of employee dissatisfaction or frequent terminations.

Leadership lacks the ability to inspire or support their teams effectively, focusing instead on micromanagement. Surveillance, including cameras and live audio monitoring in offices and common areas, adds to a sense of mistrust.

The company prioritizes its own interests over employee well-being, with policies that hinder work-life balance, such as delayed or punitive handling of PTO requests. HR appears to serve as an extension of management rather than an advocate for employees.

Pay is average and does not reflect the significant profits the company generates, while the culture and treatment of employees leave much to be desired.

While working at my former employer, I observed several areas that could benefit from improvement.

Management would benefit from enhancing their understanding of software development best practices and team management. A more structured and collaborative approach to project management could lead to better results.

The internal application could use some refinement. It's clear that the employees have valuable insights into how to make it more efficient and user-friendly. Open communication channels between management and employees could facilitate positive changes in this regard.

The compensation package for new hires, including the initial salary and benefits, could be more competitive. Providing benefits like PTO, health, dental, and a 401k plan sooner could improve overall employee satisfaction.

It's worth noting that the company primarily hires fresh CS graduates. While this can bring fresh ideas and energy, having experienced senior developers on the team might help guide the development process and lead to more robust code quality.

In summary, my experience at this company highlighted several areas that could be improved, but with the right steps and a commitment to listening to their employees, they have the potential to make positive changes and create a better work environment.

So, working at this place? Feels like being stuck in a paid prison, seriously. There are cameras they actively watch with audio.  I've been racking my brain trying to find anything good to say about it.  The benefits are poor, the KPI they talk about doesn't even get paid out till 5 months in. And don't even get me started on the whole "dominating" spiel they throw around. If they're all about that, they should start by taking care of their crew, right? And overtime? No thank-you's or anything. Zero perks. They make you work on Saturday's and don't even offer lunch.  FYI - not many make it past 90 days. 

But wait, there's more. For a mid-sized firm, you'd think they'd remember we're actual people, not just numbers on a screen. Trying to snag some PTO feels like pulling teeth, and they pay peanuts but expect top-notch work. Going the extra mile? Nah, that's just meeting the bare minimum in their eyes.

And don't even get me started on how it's all about the money. Helping clients and taking care of us? Yeah, right. It's like they only see us as cash-making machines.

If you ever find yourself called into HR, just know, it's only the beginning of this sad story.

So, yeah, just a heads-up if you're thinking about joining this circus. Definitely think twice, my friend.

Top Job Titles	Average Salary
Administrative assistant 18 salaries reported	$19.78 per hour
Office manager 5 salaries reported	$59,500 per year
Customer care specialist 1 salary reported	$20.00 per hour
Customer service representative 2 salaries reported	$23.00 per hour
Writer 3 salaries reported	$23.00 per hour

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