entry level retail sales associate

outside sales representative

subcontractor

administrative assistant

remodeler

Midtown Home Improvements

Hourly wage listed on Indeed not correct. Pays minimum wage “plus commission”. Unless you do sales, door to door knocking, or you’re in management, you won’t make much money. I made more money back in high school than the most recent department I transferred to at Midtown. In the departments I had interactions with, the leadership (men) are overpowering and rude. The vibes are all over the place. During a shift, my mind went from “this job is a placeholder and works for this period of my life” to “I should quit and build a cabin off the grid and never work for another company again” depending on what the vibes were. Some pros are they do give you breaks and there are company vacations/“personal development opportunities”. They give you two 10 minute paid breaks when you’re full time. During those breaks, you are not allowed to leave the property. The unpaid lunch can be 30/60 minutes, so pretty standard there. Leadership plays favorites like most jobs, they give who they like all of the leads/calls/areas that look to be promising. So if you take a job here and want to make money, make them like you. The company is very unorganized as well. Training is all over the place. If you ask for product knowledge or more information, don’t be surprised when they say “you don’t need to know that” and never answer your question. Midtown calls their customers/potential customers constantly spamming their line (often times not leaving voicemails). Their prices are higher than most because they use their own “premium” products. I’ve heard bad and good things from other employees ranging from they left for a different job and came back, to not knowing their schedule or being let in to work, to feeling uncomfortable around coworkers and only clocking in/clocking out. I should’ve listening to my gut and not accepted the job position months ago when I started, because to me the “experience” isn’t worth it. After a few coworkers telling me about the company wide Mexico trip, I thought I could stick it out for the 12 months until the next trip, but I definitely was not able to. There’s plenty of good people that work for the company Im sure, but unless you’re a frat bro that never grew up or you’re fine making less money than high school students, then this isn’t the company for you. I have never worked for a company that lied to me so much not only during the interview process, but also during my employment. I get it, companies care about themselves and money, but I thought at the very minimum they would respect me as a human. Granted, this is all my experience. Like I said, I’ve heard negatives from my previous coworkers, but also positives. Some individuals say that they love their job and this is the best place they’ve ever worked, so if you do accept a job at Midtown, I hope you have a positive experience! I just personally had a very, very negative experience. Biggest thing I’ve learned from this job is if something doesn’t feel right, trust your gut and quit. Quitting and getting my new job has been like a breath of fresh air. I feel confident, comfortable, and excited walking into my new job… something I DID NOT feel while working at Midtown. 

My responsibilities are fairly widespread as I run all the sales and construction operations of the company. I review all numbers daily for all stores and work to support the efforts of over 200 employees at this point. My duties include leading from the front taking full accountability for the areas mentioned above while mentoring / motivating our employees to have good intentions and follow our systems and Core Values. I have learned how to coordinate the efforts to create an atmosphere of Harmonious Cooperation within our culture. Our management team is second to none in the fact that we have formed a very unique and powerful Mastermind for growth. We are a people versus client-centric company - meaning "build the people and the people build the business".  I love to mentor young men and women as a prepare to hand the baton off seamlessly to the next COO.

Typical days involved driving 200–400 miles to scheduled appointments. In my experience, a significant portion of these appointments (often more than half) resulted in no one being home, which created a lot of unpaid time and out-of-pocket expenses for gas.

I found the appointment confirmation process to be inconsistent, which made it difficult to use time efficiently. This had a direct impact on productivity and earnings.

During my time there, turnover appeared to be high, and many sales representatives seemed to struggle to generate consistent income. While it is possible to perform well, it appeared that only a small percentage of representatives were able to consistently earn strong income.

For me, the structure of the role made it difficult to see a clear path to long-term stability. Some aspects of how the business was run did not align with what I was looking for in a company.

I work two different positions in the course of my career at Midtown I was a canvasser for a little over a year and then for the remainder of my tenure I was a telemarketer which I enjoyed much more, on a typical day I would talk to anywhere from 80-200 customers and set anywhere for 1-7 leads for sales pitches. I learned how to help people budget and finance projects, how to talk to people in a way that they felt as though they could talk to me truthfully about their financial situations, and how to accept rejection with poise. The management was very supportive and encouraging. My co-workers were always respectful and willing to help me learn new things to better myself at my job. The hardest part of the job for canvassing was walking all day, and for telemarketing was days that were slow that none answered the phone. the best part of the job for both positions was productive days and a nurturing work environment.

Typical day is fast paced and challenging but also rewarding. I have become more skilled at staying positive and focused even during the most challenging times dealing with clients that may be difficult. Greater ability to work around obstacles. Our management team is willing to listen to concerns and supports us. We have a friendly welcoming and supportive culture. The hardest part of the job is getting as much accomplished each day as you want too. Seems like the days go by so fast. The rewards of job are the great things that I get to experience because of my career at Midtown and the friendships I have made there.

If you’re looking to get into a sales job whilst in high school, or just graduated this is the job for you. The pay plan was just updated to ensure you make commission, however the skills you learn are far more valuable than the money you make. You learn communication in sales, persuasion, you gain confidence within yourself going door 2 door. In this job, your responsibility is to set people up with estimates for home improvements through door to door interactions. Don’t get me wrong, I’ve worked at other jobs and had made a lot more money than what I’m currently making. Though I only worked for 5 months, and with the help of my high school background, I’m now pursuing a career in sales in a different company. I guarantee you that this will be the best decision you will ever make if you’re looking to get into sales at a young age.

What is the best part of working at the company?
The work is steady, you get bonuses if you’re in production. 

What is the most stressful part about working at the company?
The lack of support within management.  Project managers do not do a good job at managing their administrative assistants. 

What is the work environment and culture like at the company?
Toxic and does not uphold promises.  They’ll use your pro for sick days and retaliate against your character. 

What is a typical day like for you at the company?
Answering calls from upset customers. Rescheduling angry customers.  Dealing with moody project manager who will yell at you for everything and set you up for failure.

I definitely was attracted to the idea of high earnings, but that proved out of reach. Lots of promises, and very little delivery. Toxic behavior all around from leadership. Training is very minimal. You work 6 days a week and if you're outside sales, your first appointment is 10 AM (with about an hour drive there) and last appointment is at 7:30 (can last up to 2 hours). The cost of the projects is exorbitant and definitely makes you feel uneasy pushing people to spend so much.  If youre a canvasser, you're taken to neighborhoods that dont allow soliciting. 

On multiple occasions you prove the boss wiring and they won’t speak to you for days. Production managers lie and the company back them up. Production managers walk all over the company yet they are put high above the normal rules for basic employees. Treats customers with so much disrespect that’s it was embarrassing to work for them. They also let you just sit and do nothing for the whole day and then fire you at the end of your shift. Most toxic job and environment I’ve ever worked for/in. They also expect you to lie for their other employees to customers. All around very terrible company.  

Working at Midtown is amazing! The atmosphere and culture is like no other. They are a family friendly company and put people first before themselves. I have changed and became a better person because of this company and continue to see myself grow here! Great company to work for and highly recommend you give them a shot for company employment. The training and way they teach you about life is amazingly thought out well. They provide amazing quality home improvement projects while creating raving fans. Cant say enough about this company!

Top Job Titles	Average Salary
Entry level retail sales associate 1 salary reported	$73,944 per year
Outside sales representative 1 salary reported	$212,500 per year
Subcontractor 5 salaries reported	$50,000 per year
Administrative assistant 18 salaries reported	$17.25 per hour
Remodeler 16 salaries reported	$105,000 per year

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