senior program manager

office coordinator

therapist

administrative aide

social worker

Montgomery County, MD

Working at the Department of Recreation presents a challenging environment due to prevalent favoritism and nepotism. There appears to be a concerning trend of hostility towards new female employees, creating an unwelcoming atmosphere for newcomers. It is evident that a significant number of employees have remained in the same positions for over 25 years, surpassing the retirement age, hindering opportunities for fresh talent to contribute.

The resistance to change and improvement, particularly from the Director and Human Resources, is detrimental to the department's progress. Essential reforms, including the recruitment of additional staff and the conversion of temporary/seasonal roles into permanent positions, have been met with opposition, particularly regarding the payment of overtime to non-career staff. This reluctance to accommodate necessary changes raises concerns about the department's commitment to its employees' well-being.

The lack of fair compensation, especially concerning overtime for non-permanent staff, is a significant concern. Instances where employees are required to work late, without proper compensation, further exacerbate the issue. Moreover, the inadequacy of managerial staff, notably their limited experience in personnel management and emotional intelligence, has contributed to the exodus of dedicated employees who had been with the Department for significant periods. Notably, a considerable turnover rate has resulted in a stark divide between relatively new employees and long-standing personnel, posing a potential challenge for cohesive team dynamics.

It is evident that fundamental changes are necessary within the Department of Recreation to foster a more inclusive and supportive work environment. Prioritizing fair employment practices, addressing managerial inadequacies, and promoting a culture of inclusivity and growth would significantly improve the department's overall performance and employee satisfaction.

Wrote Vehicles Current Repairs- Diagnosed defected components on Montgomery County Transit Vehicles such as Trucks, Buses, Heavy Equipment’s Public Works. Performed Preventive Maintenance Schedule of Due PMA- PMB- PMC- and PMD on Montgomery County Vehicles. Performed different repairs by correcting abnormalities such as Brakes failure, Transmission failure, Electrical malfunction, Heater and Air Conditioning malfunction. Suppressed Fire extinguisher alarms and Electronic devises. Performed Vehicles Road tested after repairs by referring to the County Regulation (Comar). Also worked on different areas such as an Administrative Assistant / Customer Services. Answered and transferred telephones to appropriate staff members. Met and greeted clients and visitors, created and modified documents using Microsoft office, performed clerical duties, photocopied, faxed, mailed and filed documents. Maintained hard copy and electronic filing system. Signed for distribute UPS/Fed Ex/Airborne packages. Researched, price and purchased office furniture and supplies. Coordinated and maintained records for staff office space, phones, parking, company credit cards and office keys. Collected and maintained PC inventory and supported staff in assigned project based work also provided offices orientation to new employees

Each day I coordinate and carry out logistics for both educational and interactive/physical trainings for MCG employees, communicating with HealthCare vendors (United Health Care, Kaiser, CareFirst), and planning for the 2015 Event calendar. 

I am still relatively new at this job, but I have learned how to adapt. Being thrown into a job where there is an immediate need for change and improvement, has forced me to make decisions quickly and to trust my gut. While I do not have the answers to everything, I have no fear or hesitation to ask the questions I need answered and solve the problem. Many people are stalled by indecision and fear of looking silly. This job has forced me to adapt and get done what needs to get done. While this has taught me a lot and resulted in tremendous professional growth, it has probably been the toughest part of the job thus far. But from the difficulties comes growth, right?

The most enjoyable part of the day is dealing with the clients. I love maintaining relationships, making sure people have what they need, figuring out what they are looking for, and getting it done. I love the client management aspect of this job. I have quite a bit of experience in event coordination, but I have always loved the interactions between my company and the clients. Receiving feedback and getting them what they need.

Typical day of work consisted of imaging machines and deploying them. If there was a slow day repairs would take place in rare instances when something is broken.

I learned about imagining,repairing and customer service. Adding computers to the network etc.

Management was good and had a nice boss that understood there wasn't many people working there. Was reminded to take breaks rather than taking them when I see fit.

Culture was fine.

Hardest part of the job was refresh week when all teachers come in to get new hardware. Large lines of people and trying to get to everyone without rushing so everyone understands the information you are telling them. Making sure they have everything they need so they don't have to come back again and waste their precious time.

Enjoyable part of the job was I didn't feel stressed while working. I was expected to work and accomplished that goal. No one was breathing down my neck and what I was asked to do was not overbearing.

•	Provide great customer service skills by greeting and acknowledge all customers in a friendly, professional manner.
•	Unload and deliver all liquor, wine, and beer products to licensees and County Liquor stores. 
•	Completed assigned general warehouse duties which consist of pulling orders for shipments.
•	Obtains appropriate signatures to note transfer of responsibility for items to that site
•	Picking up empty liquor, wine and beer products from the customer.
•	Receive items for disposal from staff. Items logged, graded for condition, and prepared for disposal.
•	Using roller racks and hand trucks to load and unload merchandise.
•	Receive, locate, store, and deliver equipment and supplies.
•	Conducts research to plan and determine current and anticipated customer requirements and initiates action to maintain supply stock levels.
•	Perform general labor housekeeping duties with in the warehouse
•	Heavy physical efforts are lifting, pushing, bending and pulling cases and kegs of beer, liquor, and wine weighing up to 170 pounds in making deliveries.

The organization is great stepping stone but not the best for growth. It needs to learn that moving up in the  organization is not the only way people can grow.  A change in responsibility or role can be just as refreshing and motivating. I would like to work for an organization that encourages continuous growth and learning. 
Promoting the growth of your employees, both the best employee and the employees who are not so good is critical to your organization's success—no matter the circumstances and ability of your hires.Don't take advantage of your hard worker. It's so tempting to just keep piling the work on Jewel because you know she'll do it and do it well. As a result, though, Jewel ends up with no time to learn new skills and improve her relationships outside of work.

A typical day is resolving conflicts, planning daily activities and implementing and creating lesson plans.  The classroom is like a stage, filled with creative presentation, persuasion and teaching.   

I feel teaching sets the stage for all other professions.  Where else can you encounter  all types of personalities, behaviors, cultures, beliefs, strengths,weakness, and learning abilities all in a day and in the same setting.

You learn how to manage all types of behaviors, personalities, physical, emotional and disabilities all in a days work.  You also must learn how to breakdown cultural barriers, and the willingness to  learn and accept each others differences. 

It can be challenging getting and keeping the attention of such a mixed/diverse classroom and to make others accept each others differences, etc.

It's very rewarding, when you put a smile on a kids face, when you wipe away the tears, when you get hugs, when you're told how much they love you, and when they conquer a task.

Everyday we are providing services to an economically challenged community. I bridge clients with services they qualify for, I follow up with monthly visits and check ins. I provide direct patient care, as well as the office management for billing insurance companies or contacting Medicaid, and working with the Montgomery County Government sliding fee scale. I work directly with the providers with patient charting, scanning, electronic health records, statistics, patient referral tracking, scheduling, and all tasks associated with clinic management through NextGen software. It is a fast paced work environment, and the requirements for billing and electronic recording change monthly, you have to keep up with new tasks. I do enjoy assisting the providers and the patients we see with a healthy, friendly, successful work environment.

I have been working at pediatric care of Rockville for about 1 year now, and so far I cant complain. A typical day for me would be  scheduling patients appointment, answering phones while obeying the HIPPA rules and regulations. I learn a lot here on a daily basis working with the Doctors and nurses. Vaccine schedule, starting from a newborn. I also learned how to read labs and other documents coming from other pediatric offices. The hardest part is scheduling appointments, its fairly easy once you know how to do it, what makes it hard is, you have to remember where to put each appointment, because they all have to be schedule different, and each have its own start and end time. what I enjoy the most is going out my way to make sure all my patients are satisfied before leaving office.

Started as a recruit Fire Fighter and advanced through the department during my 28 year career. 

Work in many different capacities including fleet management and supervisor of fire crews including training, personnel management.

As fleet manger I was responsible for the purchase and repairs to all types of fire rescue apparatus.

As company officer responsible for personnel management of up to 11 Fire Fighters on a daily basis. This included  performance evaluations.

I worked as the department scheduling officer for fiver years. This position required scheduling daily station assignments as well granting of leave. Planned vacation approval and leave request. I was responsible for accountability of Fire Fights while preforming on scene fire ground operations

Top Job Titles	Average Salary
Senior program manager 25 salaries reported	$117,023 per year
Office coordinator 21 salaries reported	$73,770 per year
Therapist 20 salaries reported	$104,609 per year
Administrative aide 21 salaries reported	$65,831 per year
Social worker 20 salaries reported	$104,154 per year

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