underwriter

assistant underwriter

insurance underwriter

insurance specialist

collector

NSM Insurance Group, LLC

I have worked at NSM Insurance Group for four years and have held several positions within the company. NSM has helped me grow both personally and professionally.  While NSM is a billion-dollar company, it still stays true to its family-owned roots. The office, in many ways, feels like a family; the CEO and President know everyone by name! At NSM, I feel like I am taken care of as a person and not as a number. 
A popular company motto is "work hard, play hard", which is a very accurate way to describe the company culture. You will be challenged, but there is always something to look forward to, be it seeing your favorite co-worker, or pizza and wings at lunch time. I did not start at NSM with any prior insurance experience. However, I can know confidently call myself an insurance professional. Each day comes with an opportunity to learn something new; and training opportunities are readily available. 
Finally, I would like to mention how the company has dealt with the pandemic. At NSM, the safety of its employees and clients has taken priority. We worked from home for the majority in 2020. The IT team worked countless hours to made sure the sudden transition into WFH went smoothly. I was amazed to see both my productivity increase, as well as my work/life balance improve. In late 2020, we were given the option to come to the office (which is beautiful) a few times a week. Many safety precautions and guidelines are in affect to continuously ensure the safety of employees, and I do not feel as though my health is at risk on days I return to the office. The pandemic has been difficult for many people and companies, but NSM is a prime example of how businesses can still thrive by being proactive and resilient! 


I was one of the original employees hired when  the office opened.  With little training and guidance, the first few months were rather uneasy.  But once I got familiar with the systems and the program, each day is pretty rutine.  We've grown from less than ten to over thirty.  Since being with NSM, I learned work and suceed in a paperless environment.  With the quick increase in staff, the experience level has fallen short of what is needed to proform the jobs.  This I feel is a negative on management.  The most enjoyable part of this job as been receiving an all-expense paid trip to Mexico for the last three years.  However, this coming year I feel we will not receive the bonus due to the surge of staff and the lack in over-all premium growth.

I have worked for companies that talk a lot about change/innovation.  NSM is a company that is committed to improving and investing in the business.   

Executive leadership team encourage business teams to be agile and adapt to changes.  I've seen a lot of positive changes for the employees and customers in the short time I've been with NSM.  

Great fast paced environment if you are looking for a career where you can make a difference.  Not a good opportunity if you are just looking for a job to pay the bills.

NSM doesn't provide adequate training nor do they provide constructive criticism. Corrective actions or warnings are nonexistent. Their turn-around rate is high because their processes are outdated, management is reluctant to simple changes, and they throw you to the wolves and tell you to smile. Even then, there is no performance reviews or job security.  Career advancement non-existant. 

Benefits exist but are as worst at they come. They make up for it with competitive salaries, gym memberships, and company lunches.

The time I have spent at NSM has been extremely rewarding. I joined NSM with absolutely no Insurance experience what so ever and I have quickly grew into my career all thanks to the amazing opportunities provided to me at NSM. For example, NSM will send you to a workshop to enhance your skillset. In addition, management is very willing to mentor you or provide constructive feedback. NSM truly invests in you as an individual and wants to see you succeed. 


Office in Cherry hill is so unorganized and unprofessional! Especially HR - You're not able to do your job because the system we work out of is always having problems that they never fix! The only good thing about this job is the pay. Management is always cursing and screaming in the background while your on the phone. This place is a joke. No room for growth - People been doing the exact same job for 10 years because there's no other positions to be promoted to

I haven't worked here long enough to get an exact view of what I really think. I have seen a number of people come and go and let go it seems. That concerns me as it appears to be different culture from my satellite office as opposed to the main office. I think management is a little rigid from my observation in several areas of working here. But overall its been an OK. work environment. Time will tell if this is a good fit for me.

I really enjoy working at NSM Insurance. The company culture is inclusive and caring. Everyone is very friendly and willing to lend a helping hand. NSM cares about developing your career through professional designations and additional growth opportunities. They have been very accommodating through the pandemic. I would recommend this company to anyone that is looking for a new insurance home!

From all accounts this is not a good place to work. Those rosy phony reviews following the honest bad reviews speak volumes about the management culture. A position they advertised and I interviewed for 6 months ago has already been vacated. I would not recommend this company for anyone looking for a fair-minded, friendly and truly diverse place to work.

'Management' is very unprofessional. The dynamic of this company is: 'thats too bad' if employees are unhappy. Salary is competitive, but it's the only reason some people haven't left. Between 10-15 employees voluntarily resigned in 2016. The computer system used to quote and service customers does not function properly and expected work flow is unrealistic. i would not recommend this job to anyone.

Top Job Titles	Average Salary
Underwriter 5 salaries reported	$77,000 per year
Assistant underwriter 1 salary reported	$67,500 per year
Insurance underwriter 3 salaries reported	$55,000 per year
Insurance specialist 3 salaries reported	$54,000 per year
Collector 3 salaries reported	$72,500 per year

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