customer success manager

licensed vocational nurse

sales representative

customer success specialist

medical assistant

Nsight-Health

Nsight Health, Inc. is a fast-paced, fully remote company that has recently transitioned out of the startup phase. Expectations are high, and there is a strong emphasis on delivering quality work, but the environment is supportive and flexible within reason, depending on your role. One of the best parts of working here is feeling genuinely valued and heard as the company grows.

Leadership stands out, especially the owner, who brings a huge heart and a real passion for helping people. Management is strong, collaborative, and professional, and the teams work well together with very little in-fighting—which is impressive for a 100% remote workforce. My own experience has been especially positive thanks to a wonderful CTO who ensures I have everything I need to succeed. I enjoy the work I do and the team I get to do it with.

While compensation and benefits could be a bit stronger, the overall package is solid, and the positive culture and mission-driven environment help balance things out. Nsight Health is a great place to grow, contribute, and be part of something meaningful.

A Typical Day at Work
-Logging in, checking messages, and starting support cases right away
-Steady, structured workflow with clear expectations
-Open communication with the team throughout the day
-Easy to reach out for help whenever needed

What I Learned
-Stronger time management in a fully remote environment
-How to stay organized across multiple cases
-The importance of leaning on the team instead of handling everything alone
-Better communication and problem-solving skills

Management
-Extremely supportive and approachable
-Encourages asking for help when overwhelmed
-Clear guidance and consistent communication
-Leadership style is patient, understanding, and team-focused

Workplace Culture
-Very team-oriented despite being fully remote
-Supportive coworkers who help each other without hesitation
-Positive, uplifting environment that still feels connected
-Encourages collaboration and open dialogue

Hardest Part of the Job
-Adjusting to the remote setting without in-person interaction
-Learning how to stay self-motivated in a home environment

Most Enjoyable Part of the Job
-The people — both the team and leadership
-Feeling supported every day, even during busy or stressful moments
-The strong teamwork and sense of connection despite the distance

I’ve been with the company for almost three years now, working in the finance department, and I can confidently say this is the most fulfilling job I’ve ever had. The company is truly at the forefront of healthcare innovation — it's exciting to be part of an organization that’s not just keeping up with the industry, but actively shaping its future.
From a finance perspective, the work is dynamic and meaningful. My day-to-day is never the same, and I love it. We’re not just doing routine number-crunching — we’re helping support decisions that impact real-world healthcare outcomes. The level of collaboration between departments (Finance, Sales, CS, Ops, Product, Clinical, etc.) is incredibly refreshing. You feel the direct connection between what you do and the broader mission of the company.
One of the biggest standouts for me is our CEO. His leadership style is a perfect balance of vision and accessibility. He's transparent, inspiring, direct and leads with integrity and passion.  It’s rare to see a CEO and executive team this engaged and in tune with both the market and the people inside the company.
On top of that, the company fosters a strong culture of learning, adaptability, and innovation. New ideas are welcomed, and there's a strong commitment to investing in the latest technologies and process improvements — not just in healthcare delivery, but across internal operations, including Finance.

I’ve been with Nsight for about three years now, and I have nothing but great things to say. Your hard work is truly recognized—whether through growth opportunities, appreciation from leadership, or the ability to advance within the company.

This is my first remote position, and I’ve had the privilege of working in both CCM and RPM. Both departments are equally amazing, and each has given me a true sense of purpose. Being able to make a real impact in patients’ lives and work from home is a rare and incredible opportunity.

We are a metrics-driven organization, but the goals have always been fair and absolutely attainable if you’re putting in the effort to touch as many lives as possible throughout your day. From management to upper leadership, you feel supported, valued, and consistently informed—especially when it comes to workflow updates or organizational changes.

I’m grateful to be part of a company that invests in us, celebrates our wins, and empowers us to grow while making a difference.

I am a Tier 3 Support Analyst so I primarily resolve support inquiries with our clinics. I love my job and it involves a great amount of research and documentation which are both of my strengths. Clear, concise and empathetic communication are key in being successful as well. My supervisor is incredible and so supportive of everyone on my team. She truly dedicates so much time to ensuring that we are supported and have all the right tools and resources at our fingertips to do our jobs effectively. 

Workplace culture is fun, energetic, focused and a grind at times, but we are all highly motivated so it doesn't always feel like work. We do have metrics that we are aiming to meet, but they are achievable when you put in the effort to meet them and having the right tools available to you can help you get there as well. I think one of the most enjoyable parts of my job is probably my workplace culture in fact. My coworkers are phenomenal and really make this a great place to work. The hardest part of the job can be escalation management at times because in my role it does involve communicating with numerous different departments at once and communication is sometimes not very punctual with response time. 

Now entering my third year at Nsight Health, I can confidently say this is one of the most rewarding and professionally enriching experiences of my career. With over 12 years in analytics and digital transformation, I’ve worked across industries — and Nsight Health sets a gold standard in combining innovation with integrity.

The company's commitment to Remote Patient Monitoring (RPM) and Chronic Care Management (CCM) is not just visionary — it’s executed with precision and genuine care. Every initiative here is anchored in delivering measurable impact to patients, and it’s deeply fulfilling to contribute to work that improves real lives on a daily basis.

What continues to impress me, year after year, is the work ethic and leadership culture. Nsight fosters an environment where excellence is expected, but never at the cost of ethics or people. Collaboration is meaningful, deadlines are met through shared purpose—not pressure—and innovation is always balanced with responsibility.

Leadership is approachable, transparent, and consistently supports both professional development and personal well-being. I’ve grown immensely — not just in skill, but in mindset and values.

I have been with Nsight for almost 3 years and it has been a true blessing for myself and my family. As a military spouse it can be hard to establish a long term career and as a nurse it is also hard to fine remote work that makes you still feel like a nurse. Nsight provides both and so much more. While being employed here I have welcomed a baby, had to move across the country, and on deployment number 2 for my husband. During all these big changes the leadership team has been nothing but caring and supportive. From the CEO down to the newest employee this company actually feels like a family. There has been insane growth in the time Ive been here and the core values have never changed. Employee wellbeing is always a top priority for the CEO and leadership team. They expect you to give it your all and then some daily. It is fast pace, can be stressful at times, and with growth there will be changes. But they always reward hard work and dedication. Pay/hr could be higher but there are monthly bonuses. Which are easily attained if you put in the work. Overall it is a great place to work but there are high expectations!

What is the best part of working at the company?
I love the daily huddles, the clinical growth, the upper leadership team, the team culture, the environment, and the purpose of Nsight, but the lower leadership team would micromanage to the point where they would reach out in via different communication platforms all at once to the point where it became a huge distraction from my role of helping patients. 
I spend more time telling them what I am doing than actually doing nursing work. It is degrading. It is so bizarre to me because it starts out wonderful and out of no where the micromanaging begins and the leads and supervisors attitude changes all of a sudden. In this role I never had the privilege to ask for time off, instead Nsight violated my time off but having multiple lower levels leaders reach out to me and blow my phone up to work overtime that same day repeatedly. I never took my lunch break and worked off the clock just to meet quota, be warned.  

What is the most stressful part about working at the company?
The team leads micromanaging, quotas for nurses that are unrealistic 

What is the work environment and culture like at the company?
Amazing, refreshing, sales/profit driven 

What is a typical day like for you at the company?
Take as many calls as possible

My experience as an Onboarding Specialist with this company was unfortunately one of the most disappointing experiences of my career. I entered the role with a genuine passion for helping patients and providing excellent service, but over time that passion was diminished by a lack of support, inconsistent leadership, and an environment that did not foster employee growth or success. Despite working hard to meet expectations and provide quality service, I often felt unsupported when guidance or assistance was needed. Communication from leadership was inconsistent, and concerns raised were not always acknowledged or addressed effectively. The workplace culture created unnecessary stress rather than encouraging collaboration and development.

What was most discouraging was that the role itself was something I truly enjoyed. I value helping people and making a positive impact, but the overall experience made it difficult to continue feeling motivated and appreciated. I hope the company takes steps to improve leadership accountability, employee support, training, and communication so future employees can have a better experience than I did.

I have had the opportunity to work at Nsight Health for nearly a year, and I want to share my experience regarding the current CEO's impact on the organization.

While Nsight Health has many strengths, but the leadership style of the CEO has raised several concerns.  Specifically, the CEO’s erratic behavior and frequent changes in strategic direction have led to confusion among staff and disrupted long-term projects.  Everything is a high priority and quality of care is sacrificed. 

This leadership approach has affected the overall morale and productivity of the team.  For instance, frequent restructuring has created uncertainty and low morale among employees and turnover I've seen is unreal.

I believe that if the CEO could adopt a more consistent strategy and focus on transparent communication, it could greatly enhance the company’s working environment and overall performance.

Despite these challenges, Nsight Health still has many dedicated and talented individuals who are working hard to drive the company forward.  These people are the very best thing about Nsight Health and I hope that these issues can be addressed to unlock the full potential of the organization.

Top Job Titles	Average Salary
Customer success manager 15 salaries reported	$62,500 per year
Licensed vocational nurse 11 salaries reported	$24.00 per hour
Sales representative 2 salaries reported	$22.50 per hour
Customer success specialist 4 salaries reported	$64,375 per year
Medical assistant 3 salaries reported	$18.00 per hour

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