kitchen supervisor

front desk agent

restaurant manager

maintenance technician

security officer

Opal Sands Resort

1. Lack of recognition for others – Contributions by non-favored employees are overlooked or credited to others.
2. Closed decision making – Favored employees are consulted or informed about decisions that affect the whole team.
3. Double standards – Rules or expectations are enforced for some but ignored for others.
4. Managerial bias – Personal preferences (not performance) guide management decisions and team dynamics.
5. Lack of psychological safety – Employees are afraid to speak up or voice concerns without fear of retaliation or ridicule.
6. Poor communication – Important information is withheld or inconsistently shared; gossip is more common than transparency.
7. Blame culture – Mistakes are weaponized, and accountability is unevenly enforced.
8. Exclusion or isolation – Some team members are deliberately or passively left out of meetings, decisions, or social dynamics.
9. Creating competition instead of collaboration – Pitting team members against each other rather than fostering unity.
10. Playing favorites – Granting privileges, information, or opportunities to select employees based on personal preference, not merit.
11. Legal and compliance risks – Mishandled complaints that can lead to lawsuits, investigations, or reputational damage.

It was an okay job but the pay could have been better. The management was fine but during the busy times it can be kind of hectic in the kitchen or out in the dining room with the customers. We had a few people leave do to the fast paced nature of the work. The resturant was nice but it's not a job for everyone. You feel exhausted after a busy shift. The customers were pleasant most of the time. The other staff members were also kind. It's a mixed bag honestly. 

What is the best part of working at the company?
Great group of people to work for and with. Great resort atmosphere 

What is the most stressful part about working at the company?
Fast pace with at times not enough staff

What is the work environment and culture like at the company?
Like family. Everyone is supportive and works great as a team

What is a typical day like for you at the company?
I was the AM restaurant Supervisor, so my day was opening the restaurant, making sure we had enough staff. I helped staff, ran expo line, and talked to guests to handle any issues.

Severe staffing issues during COVID, so employees are being scheduled to work shifts outside of their normal positions, sometimes in relevant positions but sometimes not. Management is horrible and it takes months to get anything done. They have random issues like drainage and leaking problems in the building that haven’t been fixed in the year I’ve worked there. There’s also only technically one employee bathroom which is a nightmare. 

If you have anything remarkable about you at all they’ll make you change it. They want robots that can stand and look pretty. And don’t bother telling your managers any concerns you have they will just make your schedule unbearable or obsolete. Don’t let the pretty words fool you. No support at all! And they will not pay you what your worth for the amount of work you do! Only way to get what you want is to sleep with the general manager. 

Extremely welcoming atmosphere. The most incredible management you could ask for. Very detail oriented departments. Guest driven resort. Very enjoyable place to work. Offers benefits, 401k, PTO for full time employees. Very dedicated staff that has become like family.

they underpay their staff while charging almost 1000 dollars a night for rooms with taxes and fees included.

most positions pay just above the state minimum wage they nickel and dime everything. they are constantly hiring because no one wants to work here.

Its not just the wage that affects the worker but what kind of people are they employing while paying the bottom barrel wages

complete waste of time

I was treated like a second-class citizen. Constantly subjected to condescending and demeaning treatment hands of the staff and management. Opportunities are only given to those who involve their personal life at work. Management allows preferred staff to sit around on phones and smoke pot most of the afternoon. This has been the most insulting experience of my entire professional life.

I loved working at Opal Sands. Just like any other place. It had its pros and cons. Of course like any other culinary position during this time in the world, understaffed and over worked. Chefs are visibly and frustrated and make it verbally known. Unfortunately it made for a very hostile and toxic work place. Pluses are: beautiful hotel, some amazing staff, amazing banquet chef. 

I absolutely love all of my coworkers here. No matter what department you go too, everyone is like a family. Management is really great too, of course you get the one manager who thinks they are better but work wouldn't be one with them! This one of the most healthy environments I have worked at. Again coworkers are amazing and make the work day go a lot smoother. 

Top Job Titles	Average Salary
Kitchen supervisor 16 salaries reported	$21.16 per hour
Front desk agent 9 salaries reported	$16.22 per hour
Restaurant manager 2 salaries reported	$52,500 per year
Maintenance technician 4 salaries reported	$17.63 per hour
Security officer 4 salaries reported	$17.88 per hour

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