sous chef

food and beverage manager

cook

casino dealer

Osage Casino

I worked in Security at the Sand Springs location for almost 2 years. I was averaging one amount every two weeks for a couple months, and then started losing $70-$80 every check, while working the same hours at the same pay rate. Your job as security is to uphold policies and procedures, but when your policies and job description change multiple times a week with no warning, it’s difficult to keep doing that. 

Management is atrocious. They tried giving us some training that implied that our managers would be better, but that didn’t work. Our manager showed up more often, but none of the others did unless they had to; and even that was hit and miss. Also, if you mentioned needing to get a second job to be able to support yourself, they’d offer “promotions” and then give them to people with less job time than you had. And that was if they even liked you. Beyond that, they would give you things to do that didn’t need to be done, just to distract you from the fact that they were promoting someone you’d trained. 

My girlfriend worked in facilities for almost a year. Her department lost most of their staff, and there were several nights she had to do the work of 4 people by herself, when her management knew that it wouldn’t all get done. Then, she was reprimanded for not having it all done. Even though she was constantly working, and never just stood in one spot, she had other department managers approaching her and complaining about areas that she wasn’t assigned to. When she went in on her last night, she had no intention of it being her last. It was her and one other person, and they let that other person go home because they sneezed once. When she went to speak to her surpervisor about it, she explained that her stress levels were skyrocketed, and was simply asking for some sort of help. She was told that she was being a child, had multiple jokes made about her mental state, and was berated for even having to ask for help on one of the busier nights of the week. She quit, and was told that she would never be able to apply at the casino again; which HR told her later that her supervisor was NOT the one that could make that call. 

The people in charge gave us a survey on how they were doing, and said they’d give out gift cards to a certain amount of people whose names were drawn. They didn’t count on all the negative surveys they’d get. Two weeks after the survey was closed, they were supposed to draw names. It wasn’t until the management training, six months later, that anyone found out that there were no gift cards. You know, things that would have actually helped the employees that they barely pay. 

The benefits were good. Most of the people were good. Osage claims they care about their employees, but when it comes down to it, they only care if it doesn’t cost them money. 

10/10 would never work there.

This place is cursed.  The only people who get promoted are the world's biggest AHOLES.  This place is filled with a huge amount of two faced back stabbing pretend friends that that are control freaks on a power trip.  If you manager, or supervisor is telling you something it is most likely a lie.  They never delver on their promises, and they will fire you if you remind them that they promised.  During orientation they give you half a handbook, and promise you the other half, and it never arrives.  In orientation it is said that you will get a chance to answer charges, and defend yourself in front of an HR board.  This is also a lie.  Employee of the quarter, or employee of the year is only a popularity game.  The best worker with the most votes does not win.  The person who winds is picked by the general manager, and the managers of the company.  Osage Casino would rather fire a good employee, than be understanding to reality.  If you work here you will be buried in work with no help hired to assist you.  They will tell you they are hiring more people, but if you check, they didn't even advertise for it.  Help is not coming.  This job is only for hateful AHOLES that like ruining peoples lives.  WARNING: stay clear!  The time clock breaks down often, and they can use that excuse to fire you.

I absolutely LOVED this job, i really did until one of the supervisors decided they was going to harrass me and be 100% truly unfair to me, because the work i put into that place was to the best of my ability and i was top notch there. I did everything, from top to bottom from the inside to the outside i did it! I brought joy to that place always xame to work with a upbeat attitude, and i learned a whole lot there about the business itself and the people that work there.  And about the managment.... It depends who we are talking about we got a couple of them that are fantastic then we got the rest of them that are just wrong. The hardest thing about the job was keeping my composure about the one that kept harrassing me and lying on me. The most enjoyable thing about work was the majority of the people i worked with we got along great, alot of coworkers loved working with me, and of course the couple of the ones that was truly unfair to me i minded my business and it really bothered them that i was keeping to myself and not with the drama that they loved creating. 

Working at the casino is absolutely Amazing,Everyone is always so nice & helpful.They are all willing to help anyone & everyone in anything they need help with.The only thing that really needs to change about the company is that they should really change their lunch break from 30 minutes to an hour long,Dealing with customers in this Buisness can be very stressful & 30 minutes just isn’t enough time to eat & to get your batting’s back in order.Eating a lunch in 30 minutes means you have to scarf it down really fast which isn’t good on a person s body & causes bloating,indigestion issues & that could make a person get sick or be irritable..Needs to open the restaurant back up & also needs to lift the mask mandate if your not vaxxed,It should be our choice to wear a mask or not.Plus need to have more food options from the kitchen & cheaper prices,Plus I feel we should be able to eat from the breakfast bar in the mornings.
I feel that the pay rate should be raised tramendously for the Supervisors & Managers.

The benefits and PTO is amazing. But everything else is poor. Multiple dept(s) are run by favoritism and there is drama EVERYWHERE. Hateful coworkers who take delight in gossip and bullying, in which management won't do a thing about. Supervisors in multiple departments who prey upon employees and HR turning a blind eye. Employees who are forced to work several different positions to cover how short staffed other departments are. Only training new employees for a day before throwing them in blind. Managers not even knowing important information for their jobs. The pay is god awful, and there is no pay-shift differentiation. No raises. There is a bonus every 3 months, but the amount depends how well your entire department did that quarter via secret shoppers who are still running off of old, outdated information. The supposed "gas money" they give us is only given if the gas is over "4.30" annually in Oklahoma, and even that is TAXED!! 

Overall, my opinion is save yourself the trouble.

They hired me on as a main banker and then asked me to move down to a bank cashier the pay drop was significant and I was truly disappointed. When I was hired on the night time supervisor who was there was rude and ran a toxic environment, I felt I could not ask her for help or questions. The second supervisor they hired was wonderful and incredibly sweet. However the job was draining and dealing with ungrateful, loud, and obnoxious patrons really got to me over time. The first supervisor I had did not tell me when I could sign up for the Healthcare package so I ended up not getting insurance while I worked there. I truly felt like I had fallen through the cracks. Nobody stays in the skiatook osage casino cage for very long and there's a reason for that, just remember that when you get hired to work there. They also almost never give you positive feedback and only want to talk to you when you have made a mistake. 

I was an EVS attendant for 5 months. If I wasn't constantly being nagged at for something that wasn't even my responsibility then it was having my supervisor breathe down my neck about what I was doing. They tell you to encourage guests and make them have a good and welcoming experience and then ban you from speaking to guests because it's not part of your job. Everything was filthy and the place needs lots of updates in every department. HOWEVER, if you're needing a job that you don't mind doing the exact same thing every single day sometimes repeating the routine over and over everyday then the casino does offer good competitive pay and bonuses as well as insurance. It was not a welcoming environment for me or several others that have worked there.

.When I started it was a fun and friendly place to work. I mostly worked the swing shift, I like working nights, I started out part time then went full time in the gift shop. Selling tobacco products, jewelry and gifts. Transferred to the buffet as cashier after gift shop closed. When buffet department downsized I transferred to the Player"s Club.
Really enjoyed the work in there. Meeting and visiting with guests, helping with promotions, etc. Duel rated, so I was in charge when supervisor was out. Great group of co-workers.
The GM at the time was .good. She had to leave and the new one came in. The casino was never the same. The morale went down,.
My dept was closed and the two of us that were left transferred..
I wanted to work 2 more years but they had other thoughts about that.
Now I am looking for another job at 79 years.

Job Work/Life Balance
Most of the casinos business is at night causing most of the employees to work late night or overnight. 

Compensation/Benefits
If you are in a tipped position, you're sure to make good money. The minimum wage for non-highly-tipped positions is 12.00/hr as well as easy quarterly bonus opportunities for all employees.

Job Security/Advancement
Never interested in advancing to a non-tipped position, but felt that my job was secure

Management
The management of my location didn't ever make sense. Employees were treated unfairly often. I was not treated unfairly often but I was witness to multiple situations.

Job Culture 
Co-workers in every department i worked in this company have been outstanding. Everyone was helpful, willing to work, and do their part.

I enjoy working for Osage Casinos. They take care of all employees. I am just looking to be back in an office environment to continue my career. The atmosphere is moderate to loud and I’m somewhat uncomfortable in the work uniform. I do get a lot of verbal and physical looks that make me feel a little uncomfortable. However they take precautions and do not put up with any type of harassment at all and is handled very fast and professional. I do work with a lot of great people and enjoy meeting and getting to know the guests that come in. I do enjoy staying busy and look for opportunities to learn and better my work ethic in any way possible.

Top Job Titles	Average Salary
Sous chef 1 salary reported	$40,250 per year
Food and beverage manager 1 salary reported	$17.00 per hour
Cook 1 salary reported	$24,000 per year
Casino dealer 1 salary reported	$40,000 per year

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