medical assistant

medical biller

licensed clinical social worker

front desk receptionist

medical office assistant

PM Pediatrics Management Group

This job was one of the worst I ever had but I stuck it out because the manager was a good person and the medical director was compassionate and ethical. However, I was hired as an x ray tech, rarely were there x rays to be done. I was informed during training that I would be the front desk person when not doing x rays. This is a position I was neither enthusiastic or interested in. It’s high stress, you’re dealing with angry/ anxious parents and their children. Everyone is trained on every role here and expected to seamlessly morph into any position as needed. They understaff the site on purpose, I imagine to increase profit. I found myself extremely depressed here. I used to cry before every shift because I hated it that much. I never got a raise in the nearly 2 years I was there but the expectations from the corporate structure just never stopped. Every week new policy changes. Meetings, endless Teams notifications, trainings, and e mails. I realized soon after getting the job I never want to work in corporate medicine again. Personally, I don’t think I fit in with that environment. However, there are great doctors, a dedicated manager, and nice coworkers.
Overall, If you’re a tech that wants to do x rays, I do not recommend. I never really felt part of the team, all my time was spent alone at the front desk. 

PM Pediatrics draw is the kid friendly approach to patient care. Each office is designed with a theme and every room different from the next. Although being a medical office the hours are not conventional 9-5 no weekend that can be difficult on a normal work/life balance. 

With minimal staffing there comes difficulty when needing to find coverage for your shift in the event of calling out. Management is promoted from within which provides the with the technical knowledge of how the office runs but can find them minimal knowledge with the how to manage staff and administrative needs.

The day to day varies based on the nature of the urgent care model. Weekends and holidays are always busier and will be demanding on staff. Working for PM Pediatrics although demanding at times can also be very rewarding caring for children and providing a sense of comfort for families.

I worked as a LMHC at the new Baldwin wellness center through PM pediatrics in their school health program. I have never felt so unsupported and unheard at a job in my life. My bosses had no clinical knowledge of how a behavioral health program should be run and were not open to ideas and suggestions. A behavioral health program being run by a pediatrician with no mental health background. They ran the wellness center like an urgent care and didn’t care how many kids the therapists saw a day as long as we saw them. We were booked for back to back sessions with barely time to use the bathroom or eat. When trying to voice concerns to upper management they were unreceptive and unwilling to help. I have never seen management who were so uncomfortable  dealing with people’s emotions and feelings. When I resigned my bosses never said goodbye or anything to me. The entire experience was extremely unprofessional and disheartening as my students really needed help. Their school picked the wrong company. 

Takes docs and chews them up and spits them out as expendable pieces of meat. Not a place to be for long. Pay scale is not uniform for level of training and is arbitrary. Human Resources unresponsive while an employee and following employment for any type of information to help move on out. The only positives are if you are lucky enough to find nice coworkers despite the terrible management.Oh, and the kids are the joy but you can find them in another pediatric setting. Do not recommend working here. There are not enough providers to spread the workload and on a typical shift you are running like a chicken with your head cut off. The schedule is made up so late that you cannot plan ahead. Too many holidays. No kudos for work well done only criticism. Pay is lousy. Benefits are lousy. No advancement for providers who are treated like laborers. Work /life balance absent. Its a great life if you are family or former work buddy of the owners as favoritism is rampant.

I loved working here especially with the staff and support that I had since day one, my manager was very flexible and willing to train you to make sure you understood the information and what was expected of you, you do get quizzes about what you learned and basic medical knowledge, the staff is very welcoming and sweet I had no trouble fitting right in. The only reason I left was because the hours were not to my schedule as i had a newborn at home and although it was 3 days out of the week if you were full time you would still have to do weekend shifts as well until midnight. That was my only reason why I had left the company. The company itself is great in communicating what is new and holding zoom meetings or staff meetings when necessary, just the hours at the time were not in my favor at the time. Was a bittersweet experience but I did remain PRN but no pickup shifts were available :( so my account was withdrawn. 

I want to start by saying I love being a medical assistant and so the actual work in this clinic is typical and rewarding by nature. However, overall this is a company that will use you and abuse your until you’ve had enough then turn it all on you. 
They don’t offer breaks, (12 hour shifts where you’re expected to work straight through) they have support staff working outside of their scope of practice and there are too many “cliques” that have formed making the work environment toxic and unwelcoming. 
They are on the lowest side of the pay scale and there is no nighttime or weekend diff not even a diff on Sundays. They set up your hours in a way to ensure there is never overtime and their benefits are horrible. $10,000 deductible for a family on their health insurance. 
In 2022 there are too many positions with amazing benefits that are treating employees like humans. Not worth the 2 month onboarding you’ll go through. 

What is the best part of working at the company?
The affiliation of working for or having worked for PM Pediatrics

What is the most stressful part about working at the company?
The breech of contract. Expecting you to do more than initially required without compensation. Forcing a week vacation or use of PTO to avoid paying out at end of year. Not accruing more PTO because 2 weeks of PTO is unused.

What is the work environment and culture like at the company?
Toxic. Unappreciative if you are MA or Receptionist. They only care if you have a license but they over use that staff to do tasks outside of their duties

What is a typical day like for you at the company?
Short-staffed, no support from Corporate or any one corporate adjacent.

The job looks good on paper and I think for PRN work it might be enjoyable but as a FT employee it was one of the most traumatic experiences in my entire work life. I have been working since I was 18 and now 38. Pre-professional and professional, I have never felt so overworked and underappreciated in my entire life. The service is great for patients but as a "provider" you are a workhorse with no pay. I was often a single provider in very busy sites. I can count on one hand the number of shifts I had a secondary. There is rarely any time to finish your notes. So after working non-stop for 12 hours, you get to do your notes on your free time. I did enjoy engaging with patients but it definitely feels like assembly line when it comes to patient care. Takes the soul out of medicine. 

Strongly discourage employment at this company. The lack of regard for employee's is shocking. Disenchanted is the best way to describe the experience. The team you will work with have genuine care for the patient experience but thats the extent of the care given. From the mouth of directors I have heard "if they dont like the work load they can go somewhere else" when referring to LCSW and LMSW work load of 35 plus patients. Paid holidays are not guaranteed and might be revoked at less than two weeks notice. Staff such as care managers are given increasing work load year to year with less than 4% annual raises. Clinical staff are hired and quit before they can even get their foot in the door.  

Overall experience was completely unorganized from the start of interviewing, to onboarding, then to actually working. Was given tasks that were not a part of my initial job description because the company had not actually managed to obtain clients in my state for me to do my actual job. Lack of training in the areas they wanted me to perform (still out of my initial job description) then wrongfully terminated for not being able to reach unrealistic expectations. Discouraged me to advance in my career by getting additional licensures to be able to do my job. However, fellow coworkers were supportive and helpful even though direct supervisor was not and always seemed to overlook things until it was too late. 

Top Job Titles	Average Salary
Medical assistant 1 salary reported	$17.50 per hour
Medical biller 4 salaries reported	$47,588 per year
Licensed clinical social worker 8 salaries reported	$75,000 per year
Front desk receptionist 4 salaries reported	$15.13 per hour
Medical office assistant 3 salaries reported	$17.67 per hour

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