community manager

hoa manager

service associate

building engineer

assistant general manager

PMP Management

I would like to start by sharing that everyone's experience may vary and this is my personal take after working for several years for other organizations. To setup the premises of this review, one thing to note is that I am a foreigner who had the opportunity to fulfil several positions with various companies in both US and EU ( European Union) thus, I do have a good understanding of how difficult is to be fortunate enough to be able to identify and secure an opportunity working for a US company able to match and exceed the level of care shown to employees by European organizations, overall. 
Here comes PMP Management! I had and continue to have a great experience working with extremely dedicated and talented individuals. Although I have not started too long ago, I find every member of the organization, including leadership, to be extremely supportive and understanding. Understandably, there is much to learn about the industry, especially if you are new to it like myself, but that is a common denominator regardless your field, when you start something completely new. 
One thing I would like to emphasis upon, which is something I was very impressed with, is the leadership capability to think outside the box. Starting with the recruiting process, this is not a "copy/paste" company. If I had to be truthful, most companies want to hire individual who did the same type of job, quite possibly working for a competitor. I never felt this is, nor was PMP's approach once I got hired. I strongly believe most things can be taught/learned but what can't be ( and I felt counted most) is work ethic and the ability to problem  solve. This is the type of industry where rules apply just like anywhere else, but the capacity to "see the matrix" is essential and this is what I felt PMP is seeking in potential future employees. Alleviating the need for one to wonder: "How can I be exceptional if doing what everyone else does?" Not PMP.
Sadly, due to an unfortunate and sudden turn I had to face a personal medical condition which require long term treatment and long recovery time. Make no mistake, many businesses, and I understand business, would have looked into a potential replacement, but PMP stood and continue to stand by my side. This is crucial as it shows a great understanding for unforeseen circumstances, but no common. It is the type of leadership and company culture that makes, at least some of us. want to do more and give back. My situation is highly uncommon and most if you won't probably face what I do,  but it is great to feel your company goes beyond the business aspect of it, showing care and understanding for its employees.
Here are a few things you may want to consider if ever looking for a career with PMP ( I know everyone has various needs and each may differ from individual to individual).

Hiring Process: well lit, straightforward, no nonsense with endless interviews. 
Pay Rate: I can't speak for this as I have not been in the industry long, but money isn't always everything. Personally, he combination of compensation and the company culture are sufficient not to look anywhere else.
Training: I do appreciate the training/leadership program. There is always someone available somewhere, someone who will know the answer your questions or concerns. I see some people on this site complaining about training, but I am strong believer in being as prepared as one wants to be. If you are expected to be offered everything on the platter, this may not be for you, but the answers are "all there". Subsequently, this is the type of industry in which there is always something new, at every turn. What I appreciate the most is the coaching approach: you won't be told to do something, rather guided on where to look for answers. The best way to learn is to search the answers yourself ( guidance provided) and practice. "Repetitio es matter studiorum" ( Lat. "Repetition is the mother of all studies" )
Life Work Balance: "You reap what you saw". In many aspects, your workload will be dictated by the way you can organize yourself. Indeed, there are unforeseen circumstances like in any job, you may be facing hectic days, but it is on you to plan accordingly. Sure thing, it varies on what type of job/position you are engaged in. 
Overall, I am very happy to have been chosen and elected PMP as my employer and look forward to a great career with the organization.

There are no clear objectives. Basically I was constantly feeling out of the loop on things that impacted me. For instance, everyone knew that I would be assisting other properties/on-managers before I would. I was basically the last person to know, and it was a bit frustrating as I should be getting input or have a rough idea what might be happening because it would ultimately impact me. Furthermore, they have a practice of a bait-and-switch mentality. The job posting listed the pay as one thing but the offer said another. Also, I applied for a specific role and expected the position would be as the job title listed on the posting, but on day one I was told my title/responsibilities would be something else. Sure I still did the job responsibilities that was initially listed for what I had applied to. The company has a habit of making decisions without your input when it affects you, because they dismissed the opportunity for potential learning as they claim "you don't need it." How do you know if it isn't necessary or important, especially when you are trying to take in all this new information or learn something new that might be helpful?

PMP is an established company that operates as a start-up. At least at the Marina City Club location, which happens to be their largest managed property. The job itself is not hard but since management is lacking vital interdepartmental communication, the job is unnecessarily chaotic. During my first week, a department director cornered me, to find out a policy, when they've headed the department for years. 

A place where directors are confused about policies is cause for concern. It is this type of lackadaisical leadership that has postured the property to its current state. The reality is everyone is confused and overworked which is the workplace culture. People navigating the best they can in dysfunction. During my first two months, I had to practically bombard the GM to have a sit down about with me as a new hire. 

From the date of hire to my last day was about six months in total. I saw a high turnover. This is a work environment where nothing is defined, and people in management operate from egoic reasoning. 

From the date of hire to my last day was about six months in total. I saw a high turnover. This is a work environment where nothing is defined, and people in management operate from egoic reasoning. Considering the coordinator is dealing with that and managing a workload that has been mismanaged for years, the juice is not worth the squeeze.

Should you value your mental health, consider applying to your nearest, anywhere else. 

What is the best part of working at the company?
A fairly relaxed company culture 

What is the most stressful part about working at the company?
The lack of formal and organized training system within the company that is effectively and accurately shared into the many divisions.

What is the work environment and culture like at the company?
The company overall is a decent environment and culture. The various divisions each have their own unique culture which allows the division leader to create their own rules and not adhere to company policies such as dress code and scheduling (flex time for meetings). Furthermore unfortunately in addition some of the division leaders  display favortism to their staff.  

What is a typical day like for you at the company?
Most days were fairly long 8am - 6pm sometimes longer and sometimes shorter, just depends on the various HOA meetings/ tasks for that time.

This company uses false practices and makes decisions without any discussion, especially when it impacts your job duties. For instance, if you applied to Customer Care, they tell you that you will be an Assistant for an On-Site Manager, and that you don't need the training or knowledge of a Customer Care. Also, the environment is interesting in that an On-Site Manager constantly uses foul language and curses. Nothing directly at you, but no one should be subjected to inappropriate language. Unfortunately, On-Site Managers are salaried and thus more protected, compared to regular, new employees.

My experience working under this division leader was challenging. The leadership style was highly micromanaged, which often limited autonomy and made it difficult for team members to perform effectively. Support and guidance were inconsistent, and communication frequently created unnecessary stress and confusion.

The work environment often felt chaotic and reactive rather than organized and collaborative. There was a tendency toward manipulation and favoritism, which negatively affected team morale and trust. Professional disagreements were sometimes handled in a manner that felt more personal than constructive, creating an uncomfortable workplace culture.

Overall, the lack of effective leadership, support, and professionalism contributed to a high-stress environment that made it difficult for employees to succeed and feel valued.

PMP does not operate like ann established company. There are many false promises with no follow through and there is a lack of communication and understanding across offices and departments that makes what should be a manageable and straight forward job very chaotic and disregulating. 
The support from leadership within the company is virtually non existent. 

The directors are confused about policies I and processes, asking new hires questions they should be educating new staff with themselves. 

I would not recommend employment here to anyone. 

Working at PMP was a joy.  The people I worked with were very welcoming and before the week was out, I already had lunch buddies.  The work can be intense because the work is very important to the clients- who are homeowners and homeowners associations.  PMP works hard to make sure they feel like they are cared for and that they are completely in compliance with community regulations and values. I came into the business as a newbie and left having made valuable friendships with not just the staff but our clients.

The HOA industry is one very busy industry. It's a fast paced environment, but the amazing culture at PMP makes up for it. 
We are all one big family where everyone is very helpful and kind. Management is great too. 
The company benefits are great as well. They also offer other programs where you can redeem points for gift cards later. 
Overall, I would recommend this place to my family and friends. If you're new to the HOA industry, be prepared. It's busy, and not a lot of people have a clear understanding of what it entitles. However, if you are a vet and know the industry, this is a great company to work for.

The opportunity initially seemed promising, and I gained valuable knowledge about the property. However, it became clear that the property was in poor condition, and from day one, I didn't receive the level of support I needed. I regret choosing a smaller management company, as there was a lack of structure and no clear onboarding plan to help new hires succeed. In contrast, I’ve now joined a larger management company where, from day one, I received a comprehensive five-day training course designed to set me up for success.

Top Job Titles	Average Salary
Community manager 13 salaries reported	$68,654 per year
Hoa manager 12 salaries reported	$83,750 per year
Service associate 2 salaries reported	$56,500 per year
Building engineer 1 salary reported	$31.00 per hour
Assistant general manager 4 salaries reported	$71,250 per year

Working at PMP Management: Company Overview and Reviews

PMP Management

PMP Management Ratings

Popular jobs at PMP Management

Salary Satisfaction

Job Seeker Tools

Employer Tools

Browse

Stay Connected