restaurant manager

entry level phlebotomist

phlebotomist

recruiter

call center representative

PeopleScout

I have been with Peoplescout almost 6 years. Promoted within the first 3 years and moving up continuously from managing projects to leading a team. I am paid very well, excellent benefits and no micromanaging. The leaders are supportive - I have worked a few accounts with PS and I have had amazing leaders who are supportive and engaging. I have mentored for the company, coached new recruiters and taken multiple betterment courses and programs. The will to excel will be met with praise. Have there been layoffs? Yes, but the entire nation has restructured and layoffs started in January 2023 for companies across the board. An after effect of hiring so many to get thru to the pandemic.  Most companies - hired above the pay range and overhired to ensure they could meet their demands - first quarter comes and no one is meeting projections. Therefore, realigning happened again - across the USA in all types of companies. Have we lost clients? We have had a few end their contract due to they are now fully staffed and do not need the volume the once did. No client - no recruiter.  Our 3rd quarter will be strong and I am guessing all companies who realigned will see a good 3rd quarter and a great 4th quarter. PS is a great place to work. I have been furloughed for 10 weeks, totally supported and brought back as soon as there was a place for me. Now, I lead an amazing team for an incredible client which is new to the PS family.  We are seeing new accounts come in, we are seeing contracts extended and we are moving forward. 

PeopleScout has high expectations and they do everything they can to help employees deliver great service to clients. Every account is different but leadership on my account is fantastic...I would even say "visionary" based on some drastic changes over the last several years (our VP recognized some key pain points and made big changes that, while a bit scary at first, ended up making life easier for employees and have driven better business results and a happier client). 

PeopleScout has established a really wonderful culture that expects people to strive to do their best and get better, and understands that employees are humans, not robots, and manages accordingly. There are frequent surveys to gather feedback from employees and an organized effort from management to create change based on that feedback.

Front-line supervisors genuinely care about people and you can be yourself with them--all they ask is that you be great at your job. Teammates are collaborative, hard-working, smart, and fun to work with. The client we work with is awesome too and their culture meshes with PeopleScout's culture really well. The team is pretty diverse and very welcoming; we have a lot of young family folks here and you see both moms and dads flexing schedules and using the Parental leave benefit, lots of faces from different walks of life, etc. Personally, I have been out of the closet for years in this environment and feel totally comfortable and supported by leadership and teammates, which can be hard to find, and it's hard to overstate how great that's been for my quality of life.

This is the best job I've ever had; it's rewarding to work with and for people that I am glad to know. I definitely recommend PeopleScout to anyone who loves making clients happy and isn't afraid of putting in a little hard work to be the best in the biz!

What is the best part of working at the company?
Once hired at PeopleScout, I had full autonomy as a manager to direct my team with very little oversight from my director. 

What is the most stressful part about working at the company?
It never feels stable.  RPOs are the first to be hired and the first to be released, as corporations rise and fall based on the economy and company hiring needs.  Also, if you are affected by a reduction in force, there is no warning, and the day you are notified is your last day. There is no severance and you have insurance only till the end of the month.  Sometimes that's ok, if you are released early in the month, but tragic if you are released late in the month. For employees dealing with medical issues, it can be devastating. It's a ruthless practice. 

What is the work environment and culture like at the company?
The culture at PeopleScout is very inclusive, and there are multiple Employee Resource Groups that present many different topics. However, the inclusivity can vary based on the account to which you are assigned. Some of the client relationships are very contentious. 

What is a typical day like for you at the company?
The account to which I was assigned was contentious and stressful. Most senior managers and executives were against outsourcing hiring to an RPO, so it was a daily battle to prove our worth. Most days started with creating multiple reports to show our progress in meeting hiring goals, meeting with the client to show said progress then directing the team in hiring.

What is the best part of working at the company?
PeopleScout is a large company with many accounts.  As a manager, I was left alone to work independently and manage my team, which was great. They are very inclusive, with multiple Employee Resource Groups representing all diversity.  

What is the most stressful part about working at the company?
You are constantly worried about your job. PeopleScout is BRUTAL when it comes to layoffs. You are called in one morning, out of the blue, and told that today is your last day, you can simply turn off your computer and do not touch it again.  It doesn't matter what you were working on or if you had anything to transition, it's just the flip of a switch. There is zero loyalty to employees.  You are graciously (insert sarcasm font here) given till the end of the month to keep your benefits, which could be great on the 1st and devastating on the 30th. 

What is the work environment and culture like at the company?
Again, they are very inclusive and if you are performing, you are basically left alone to do your work.  Everyone is encourage to "be their authentic self" and diversity is celebrated.

What is a typical day like for you at the company?
It really depends on  your position. As a Client Delivery Manager, I managed my team by site locations and insured that our hiring goals were met. I also worked to follow all company policies and procedures, both for PeopleScout and my client and to make sure each was applied fairly and consistenly.

I honestly don't know how PeopleScout retains clients or employees.  I was hired to work on a new account and it was a disaster from day one.  Very poor training, implementation and management.  Leadership did not conduct thorough research on the labor market for this client and the recruiters paid the price.  The applicant tracking system was the worst I had ever used.  We had extremely high requisition loads and we were not given the tools to do our job successfully.  It was extremely stressful, the client was unhappy and leadership was just absent.  Then came COVID-19.  I expected to be laid off due to the drop in business however what ended up happening was much worse.  Without any notice, my position was eliminated along with several other members of my team.  After being notified that my job was eliminated, I was offered another position but it was a flex position, part-time, no benefits and the pay rate was significantly lower than what I was making which by the way was also lower than the market rate for a senior recruiter.  It was clear to me that PeopleScout had used COVID-19 as a way to pay their employees even less.  Just another example of corporate greed. As other reviewers have stated - I felt used up and then discarded like trash.  The only benefit to working for this company is that you can work remotely.  But be warned - it won't matter how hard you work or how much the client likes you - it's all about the bottom line.

I enjoyed working for Peoplescout, even though it took me a while to get set up.

I thought I was doing a good job, following up on leads, working closely with my Talent Advisors.  I was always finishing my work and then extended myself to other TA's so I could make best use of my time and my management always gave me the "old pat on the back" for being a "team player".

The contract I was working on was withdrawn from the company and I was laid off.  After 3 months, I didn't get another assignment, and was then told that my management said some very negative things about me, none of which I had heard of before.  It was contrary to what I had been hearing, and I was floored.

I was also concerned about their diversity issues.  They seem to embrace diversity only when it comes to LBGT lifestyles.

I am religiously diverse and that didn't fit in well with some of my coworkers, so when they would go all out for their holiday themes, I wouldn't be involved so that set me apart from them.  I got lots of attitude and comments from staff working in my area because of my non willingness to participate.

So they alienated me.

I was promised a bonus if I stayed through the transition and finalization of the contract, which I did, and never got it. Very misleading.

As far as the work was concerned. I enjoyed what I did and am grateful for all of the training I received.

I worked a flexible schedule, which I chose, and the day mostly consisted of inbound calls (from prospective employees of Fortune 500 companies) seeking employment. As a senior recruiter and interviewer, I even made outbound calls where I screened the candidates, reviewed their work histories, and scheduled them to an in-house interview and/or orientation, if they passed the company's criteria. There were 2-3 months yearly where the call center would be slow, at which times our hours were decreased and where you would sit bored to death waiting on calls but these times were really good for studying so I would recommend this job for anyone who is currently in college for this very reason. The workers came from every walk of life and were pretty easy to get along with since you would only really communicate with them during lunch and breaks. Management was pretty easy to get along with but the employee recruitment supervisor position seemed to have a high turnover rate since individuals often left after holding this position. I would recommend this company for any student, single parent, or person that works multiple jobs since it is pretty easy and in a relaxed setting.

I have been working on a recruitment project for 9 months now. I work remotely which is a big bonus for me. There are no benefits but I knew that starting with the company. It is a great work-life balance for me. 

I get paid a reasonable amount per hour with the expectation of working 40 hours a week. The daily hours are flexible as long as my weekly hours are met. My managers are helpful and provided adequate feedback and guidance as needed. Overall, I'm happy!

I went through 2 hurricanes in 2017 (Irma in the Florida Keys and Maria in Puerto Rico). I was stranded under extreme hardship and various employees from different locations reached out to me to see if I, or my family, needed anything. That was an amazing experience knowing that they knew what I was going through and held my position so there was one less thing to stress about.

I'm posting this review as I just saw 2 horrible reviews posted on PeopleScout. Working remotely is not for everyone and it takes a while to understand the process and what is expected of you. There are no promises during employment about benefits (time off, vacation, sick day, medical coverage). Eveyone has been straight-forward with me.

I am looking forward to continuing with this company for years to come!

Horribly run company.  Micromanagement at it's best.
The first month was okay.  After a while work got out of control, working crazy hours to catch up (some days 6:30am-8:00pm) no overtime allowed, so no pay for my time.  Sadly from my co-workers I found out that was "the norm".  Went to one of my managers about my work load, nothing was done to help, she ended up moving to a new position before anything was resolved.  My issue was not passed on to anyone else to help.    

Should've known something was up when I was never interviewed for the position.  I did a phone screen with a recruiter, phone call with a manager, another call with a manager and the next day I was hired.  

The HR department is a joke.  They will not answer your questions about anything.  If you want to switch any information (taxes, bank info, etc) good luck.  They will constantly tell you they never received your paperwork and make you fill it out again (and again).

Too much pressure is put on the employees.  People seriously start to stress out if they are away from their desk longer than a minute or two.  Way too stressful on an environment.  It's sad because the work was actually kind of fun to do.

What is the best part of working at the company?
PeopleScout offers a mature, global, virtual working environment.

What is the most stressful part about working at the company?
It is SVP and senior teams-driven. Subordinates are relegated to inconsistent communication patterns, limited opportunities for training and growth that is job-specific, poor follow-through from upper managers, gaslighting, and scapegoating. 

What is the work environment and culture like at the company?
The company went after any and every customer it could find without solid intelligence, long-term relationship-building, and strategic response and preparation. That made the work environment fast-paced but aimless and stressful. They have a great value proposition and brand story. They did not live up to either at any point during my employment.  

What is a typical day like for you at the company?
When I was there, I was pulled in multiple directions and required to hold teammates accountable for a uniform process. My manager did not give me the authority to make team members follow that process and refused to make them follow it as well. My requests were routinely ignored. If I asserted myself I was seen as aggressive and intense.

Top Job Titles	Average Salary
Restaurant manager 116 salaries reported	$16.71 per hour
Entry level phlebotomist 163 salaries reported	$15.65 per hour
Phlebotomist 133 salaries reported	$17.76 per hour
Recruiter 5 salaries reported	$24.70 per hour
Call center representative 38 salaries reported	$16.21 per hour

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