insurance agent

claims examiner ii

underwriter

senior claims examiner

regional sales director

Pharmacists-Mutual-Insurance-Co

I'm glad to work for a company that states its values so clearly, Relationship, Integrity, Citizenship and Excellence. The job itself is comparable to any other data-entry job out there on the market, but the people here live these core values, and it makes it a much more pleasant place to work.
My typical day is busy - its not a clock-watching type of job. It goes fast, and I'm often getting a friendly nudge from my manager that it is time to go home at the end of the day (I'm one who likes to really dig into a project and work it until it is finished). I think my work-life balance is a higher priority for my manager than me! How often can you say that?
I have worried about my job security recently, but it has more to do with the pandemic than the company itself. The past two years have seen tremendous change as everyone works around the "new normal". Not all of it is bad, since it has also opened up the ability to work from home a couple of days per week, which I greatly enjoy.

It started with a lie from the recruiter. I was hired as a Sr. level adjuster and handled the lowest level work from the beginning. My manager was nice enough but I handled one large loss in a year. That would be fine if I weren't inundated with clerical tasks on an outdated claims management system. 
They expect examiners to answer the phone just like any CSR. In fact, I was called "one of the girls." Because an examiner position was not considered as masculine work.
The new Sr. VP is a hack that works 16 hours a day. And has absolutely no personality (and no backbone). The Asst. VP rarely comes to the office and will preach to you. And protect his church buddy (field adjuster) when he wants to take a month to go back to California. But not to work wildfires. 
And the worst part, having to go to Algona Iowa. You are literally stuck 3 hours from the nearest city of any decent size and the PHMIC employees are exactly "welcoming." Seriously, no one from Austin should be exposed to that dying culture. 
The CEO is a likable guy that has a good gig. The upper management can be pretty cool also. Just not in claims.

Pharmacists Mutual Insurance Company allowed me to finish my degree while working part time. Many internships are unpaid but Pharmacists has done what many other companies do not do - invest in their employees.

While compensation could be a little better the benefits are solid (comparative to United States' companies). Management is almost all "hits," in my opinion but there are a few "misses," - this is true of any place though and it is skewed heavily towards "hits."

One thing I appreciated was upper management's response to the Covid pandemic. Management incentivized vaccination, encouraged staying home if ill, and made sure to put forward factual information - as opposed to wild speculation/unsubstantiated theory, which is something I really appreciate.

Work/Life Balance and culture are great, especially if you're comfortable with the Midwest kind of vibe.

The people who work here are great but the Management is very lacking. Training was horrendous and there is almost no standardization or singular resource for training so when working you are often doing something wrong and wont know for several months as you are working off documents several versions old or stored in the wrong place. This is little internal career development and the company's benefits including their continuing education program has gotten worse with each year. 

Management is by far the worst, not abusive, but not available, several company projects that you must join but the feedback you provide is ignored, infighting between departments. Not to mention many if not all management do not know their employees duties and you have to beg for a quality review.

The company lack diversity and understanding what makes a work place a welcoming one to work in.  Management direction is always focused on the short term issues, none of them tries to see the bigger picture.  Promotion and perks are discriminatory and not base on merits or quality of work.  There are too many insurance companies out there that even if the work environment isn't too great, they will at least honor perks and pay you better.  I recommend going with a different carrier unless you're looking for something short term.  They have a long way to go with developing a better work culture for a diverse work force.  Including, making their work force more diverse and training management on how to respect a diverse group of people.

If you want to grow in this company, you need to have connections to upper management.  Several individuals on the management team are close friends; if you are part of that group, you will grow and be respected.  If you are not part of that group, the opportunity for growth and respect are extremely diminished.  
The compensation is not in line with the workload, time and stress involved in the company.  Most managers want to point fingers and make sure the company knows who made mistakes, rather than trying to find a way to fix them.  Certainly not afraid to call you out in front of the entire company.  An office with 100+ women is very clicky and toxic.

I enjoy my team members and also appreciate working with friendly and knowledgeable employees throughout the company.  
Remaining current and compliant with the numerous cyber and security regulations is challenging.  
The company has many vision project initiatives.  These are sizeable and require a great project process to complete on time and budget.  The company and employees have embraced these standards so that the teams can succeed.   

What I love most about our company is the opportunity to be involved in many different aspects of the organization, creating an environment of constant learning.  We are a smaller carrier with a national presence writing several lines of business across multiple market segments.  The opportunities to learn and grow are endless!  We have a family atmosphere and know how to laugh and have fun while we're at work.  The pay and benefits are very competitive.  This is a great place to expand your knowledge, grow your career, and have fun while doing it!

Every week in sales is a little different, so no typical days necessarily. In field sales we have the ability to work from home and on the road as much as required for each. Management is positive, but actual lead and sales support could be stronger. Workplace culture is enjoyable, very nice people to work with. Hardest part in sales is the market saturation leaving less opportunity to grow account in certain aspects, but growth is possible in other areas. Most enjoyable part is the W/L balance

I love the work that I do and feel I make a difference in our insureds life, but as far as the company goes, management doesn’t understand the work flow and how to enable us to keep up with work flow.  They lose staff and expect those of us there to pick up more and more until the stress is sending us to the doctor with chest pains and anxiety attacks. The training of new staff (when they hire) is left to current employees to complete on top of an already overwhelming work load. 

Top Job Titles	Average Salary
Insurance agent 1 salary reported	$75,000 per year
Claims examiner ii 15 salaries reported	$63,500 per year
Underwriter 3 salaries reported	$90,119 per year
Senior claims examiner 13 salaries reported	$85,731 per year
Regional sales director 13 salaries reported	$156,047 per year

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