outside sales representative

design consultant

administrative assistant

warehouse worker

customer service representative

Porcelanosa

I'm still fairly new to the company, but in the last eight months, I've learned a lot more than just customer service, such as shipment terms, product knowledge, communication skills, and how teamwork works. I also already got a slight raise compared to the other company I've worked with. This is the best place to work since I have been working in the retail industry for over 5 years. 

Our showroom teams have a great atmosphere, even if there are still conflicts and misunderstandings from time to time, but everyone works hard to communicate and find the best solution to reach a mutual agreement and focus more on team effort. Most of my coworkers (including our Spain branch) have been extremely helpful and supportive of one another; I believe we are all here to do our best to represent our company and assist one another.

As a customer service representative, I mostly deal with sample requests, sample room management, and some order processing (PO keyed in, shipment date release), as well as assisting customers with shipment issues and connecting them with our sales rep for accurate assistance with sales-related issues. 

If you want to provide more problem-solving-based customer service with your expertise, this is a great place to start and learn. I appreciate I have great superiors and team members.

Porcelanosa is a great company that specializes in avant-garde design. You will always find something new and exciting in its product line that stimulates the senses. This focus on new and exciting products is both a blessing and a curse when it comes to the internal workings of the company. The company is pretty much a production work horse. Output of new products is its core focus, this leaves little time for product support, and effective managment. While many products look enticing to the eye, they lack quality craftsmenship. This factor, coupled with underperforming managment leads to a corporate climate of utter chaos. Product performance rarely meets customer expectation, managment is mostly absent, and questions / concerns will go unanswered . Remember, thriving at Porcelanosa means simply "sell, sell, sell"! If you are looking for a stepping stone in your career, this could be good for you, just dont expect to stay very long ;-)

I am grateful to have been given the opportunity to worked at Porcelanosa. 

I admire the corporate organizational structure. Starting from the interview process and training plan was well prepared with clear objectives and felt welcomed by the staff of each department. I admired the ladies I worked with and also felt respected and listened to by the male leaders when I needed guidance or support with a punctual matter.  

I still remember and appreciate everyone I met while I worked there, as I was able to learn from each of them. I am humbled to have been able to work alongside the operations manager and her team!  

 Communication was a skill I developed and it was crucial for my daily activities. I made lasting friendships, meet prominent industry professionals and was able to collaborate with amazing individuals.    

Porcelanosa is a Great place to work! 

The management team was very young and lacked experience. There was no clear onboarding or plan to set employees up for success. I was sent straight into the field with expectations about how to work, but without proper training.

The benefits were poor, and HR support was inconsistent and unhelpful. The lunch break was only 30 minutes during an 8-hour workday, which felt insufficient. Overall, the workplace culture reflected unhealthy values, and leadership would benefit from more experienced management.

I start 9 am & am in the office at least until 6 pm. I over see West Coast & being in different time zone, I have to work extended hours

Management is excellent. This company has branches all over the world. However they still notice & appreciated input of every single person working for the company.

Very co-operative people in the department. However the toughest part is that the parent company is in Spain & all the technical issues get resolved from Spain. Language becomes a barrier for people like me who does not speak Spanish

I love everything about this job. We do not have too much pressure & fortunately everyone in the department does their duly very well & on time

A typical day at my previous job: I would have to answer phones, help all sales associates with any request they may have, while answering between 30-60 emails a day. Also helping clients on the showroom floor when sales rep weren't available. I also handled shipments that were being shipped all over the country. 
   With this job I learned how to connect better with clients, and well under intense amounts of pressure. The hardest part of this job, was just making sure the material reached the customer safely and without any delays. I felt the most joy from this job was hearing about the great experience the clients had with the product and with my assistance. That was most rewarding.

I found the work environment at Porcelanosa to be quite toxic. The management style is highly micromanaging, which stifles employee autonomy and creativity. There's also clear favoritism, with certain employees receiving larger projects. The pay and commission structure are quite low, making it difficult to feel adequately compensated. Additionally, this position is not an outside role as advertised; employees are confined to working in the showroom. The manager also restricts employees from conducting CEU presentations or making outside visits to firms alone.

Porcelanosa is constantly growing, and assisting in that growth is hard work but rewarding! Manuel is the most hands-on Deputy Director and always there to help, explain, assist, etc. yet has full confidence in all departments to handle on their own. 

The benefits are robust and competitive and offer a lot of different voluntary options as well. The PTO policy is generous as well.

I have no complaints about Porcelanosa, as always, any company that is constantly growing will always have their hiccups, but they are always handled with grace. 

This is a challenging workplace characterized by a profound lack of structural support. Management appears ill-equipped to handle the basic requirements of the role, leaving new hires to navigate complex tasks with zero training or guidance. The warehouse operations are consistently dysfunctional, exacerbated by a toxic culture where long-term staff are permitted to intimidate others without consequence. With compensation significantly below market standards, the toll on your mental well-being far outweighs the financial gain. I would strongly advise looking elsewhere.

•	Performed accounting analysis and assisted with month end close, payroll, administration and complex accounting tasks
•	Produced standard financial reports for budget and cost controls, and maintained general ledger accounts
•	Processed expense reports, managed AMEX spending account of company’s managers, and filed multi state obligations
•	Being N. 3 in an accounting team of 10, I performed financial analysis on AP/AR, purchases, and factory invoices
•	Met all company requirements/deadlines, interacted well with all levels of management, and improved problem solving.

Top Job Titles	Average Salary
Outside sales representative 49 salaries reported	$66,939 per year
Design consultant 27 salaries reported	$24.95 per hour
Administrative assistant 13 salaries reported	$21.27 per hour
Warehouse worker 13 salaries reported	$18.38 per hour
Customer service representative 5 salaries reported	$16.80 per hour

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