administrative assistant

public safety officer

resident director

groundskeeper

professor

Quinnipiac University

A typical day of work, if you ride a bus there is no way home at the end of the day... just know this!
You ride in with just enough time to scarf down a slice of pizza before shift or arrive an hour+ too early... wait in line like children to punch in and then work just long enough to start falling asleep then get a 10 minute break. Then back to work until the end of shift. End of shift everyone must stay seated until your row is called then you can line up at the clock to punch out... looks like a bunch of preschoolers waiting to go home to mom at the end of the day... if you are the last row expect to leave 15 minutes +/- after your shift is done.

You call random people who are mad at you for calling at weird times of day but the work is easy... you're just calling numbers talking to people. The hard part is staying awake the entire time listening to voicemail after voicemail ring after ring after ring, you aren't allowed to multitask AT ALL... you can't have your phone out to check on your kids through text or get sent home and you have to ask to use a phone most times being told wait until your only 10 minute break unless you have a cell that hasn't died because you aren't allowed to charge your phone while on site as there is no place to do so.

I find it amazing you are given such a obviously boring task but aren't allowed to do anything... pull out a piece of paper and start doodling it gets snatched right out of your hand like your in school taking some test... but fall asleep and get sent home. Shifts go from 3:30 to midnight broken into 3 shifts (so you can't get overtime) you aren't payed any different like holiday pay or anything or Sundays yet you are expected to work every weekend at least two shifts minimum and 5 shifts total for the week. 

I have learned Management has created a culture among themselves where no one can ever get a chance to grow... It's sad to learn people have been there 10+years and still work them same position with the same pay! Nearly all people working here is elderly or disabled. The only bit of appreciation you get is a golden ticket which is a free unpaid day off you can use whenever you want -_- really!?!? We can't even get punch cards because we would be too much like the management if we had them... WHAT?!?! It would save use loads of time trying to punch in an out instead of having to line up like children!
We have to buy mic covers for the microphones for 0.25c each way can't we buy a punch card?

I feel like we should have more benefits or ANY benefits due to the amount of publicity our work direct brings this company and the stringent rules at which we must adhere. I find it amazing Management can afford to pay bills and drive nice cars yet I can't make enough weekly for a scooter. I feel really bad for the people who have been working there 3+ years with no compensation except unpaid vacation days! It's like they don't care if you leave its so easy to get more workers! Even the chairs are designed to not let you get comfortable by making you sit balanced or it will side so most people bring cushions or even there own seat! I have a bad back and I'm poor so I don't have a special cushion or chair I just suffer all day take my medication when it's time and hope I don't fall asleep while already fighting the boredom points of the job.

The only enjoyable parts of the job is going home and talking with co-workers about what we'd like to change. Don't get me wrong I'm sure this job could be great and it WAS at one point... but we are stuck with a super high turnover rate no ladder to climb no raise no benefits and a harsh set of rules that encourage you to want to leave. Anytime someone get in trouble they say: "did you sign the paper that said..." When being hired for the position I was happy it sounded great it wasn't until I accepted the job and limited all my options did I find out on my first day (supposedly training and first day is the same) all the "rules" that were never determined during interview. And was when I was told no options for increased hours, pay or advancement in positions & that "my job is my job" But during the interview I underlined the fact that I'm looking for a job based around my field of work... computer repair he said I'd work good helping with the networking and such... I now make phone calls to random people.. -____-

If you don't mind sitting at a workstation all for 3 hours or more where 96% of the calls are unanswered, the other 3% are people who pick up and slam the phone back down and 1% is a person willing to interview than the Polling Instatute at Quinnipiac isn't too bad.

its a low stress job, nobody really bothers you, it is part time and good for the disabled, socially impaired, those who need to pick up another job or need a very stress job.

Granted, this is only a low stress job if you don't care about being rejected. Think of it as sales on training wheels. The objective of working as a poller there is only one thing, it is to get people to take a 10-15 min interview talking about issues in the news, usually political. You work on computers that tell you what to say and who to call. As long as your trying (as in calling people and trying to complete interviews) than you are doing your jobs as it is a pure numbers game, the plus to getting a full on interview is 15 minutes goes by a lot faster. The rest of the time is slow and tedious.

There Isn't too much more to say, you work in a room with over 100 other people on separate workstations, you could get to know them, but talking when you should be calling is discouraged.

The staff management tends to look bored and are a bit slow moving, but based on the nature of the job its not a problem. Some of them can be condescending for no real reason and for just asking a simple question I have been treated like I am annoying them or am too stupid to live. I didn't appreciate it, but, it doesn't matter much, as you spend most of your time alone.

The interviewer for when you are trying to get your job (at least the one I got) was really nice and friendly though.

- I learned: Not too much, it gave me some insight into political polling and sometimes I get an interesting person on the phone who has a lot of interesting opinions, but other than that not too much.
- A typical day at work is showing up, and completing about 3 -5 interviews with a short break. The rest of the time is fishing for those interviews.
- The hardest part is simply dealing with tedium and boredom, and being sneaky about texting your friends as if you are caught with your phone out you will be sent home
- The most enjoyable part of the job is the actual interviewing and knowing you are part of a prestigious organization that is cited all over TV and newspapers as a credible and non-partisan poll that is good at measuring the political climate.

A typical day working as a Student Affairs Assistant kept me busy and enabled me to become well knowledgeable of the ins and outs of working in an office environment. I learned how to professionally communicate via phone calls and in person. I became very comfortable in conversations with angry or disgruntled parents of students. The first few such phone calls I received startled me and were slightly intimidating. I was able to get a good understanding of how best to defuse the situation by calmly helping the caller through their issue or transferring them to someone who was more appropriate to handle their issue. I worked with a lot of paperwork and completed tasks, including filing, copying, and shredding documents. I was lucky enough to have really great co-workers. I was the only student worker during my shifts. The secretary whose desk was next to mine was whom I worked with most closely and most often. She was very helpful when I first began working there. She really helped me master the responsibilities and tasks I was given on a daily basis.The hardest part of my job was during our busiest hours when I would have many phone calls simultaneously while also being responsible for a large stack of documents and files and directing students and parents coming into the office for disciplinary meetings. However, I would say this is the the area that I most benefited from as I was really able to improve on my multi tasking skills. By the end of my time in the office, I was able to successfully handle all of my tasks at once with no effort.

What is the best part of working at the company?
The best part of working at the company is being able to make a positive impact on others every day while working in a supportive team environment. I enjoy helping people, building relationships, and knowing that the work I do can make someone’s day better. I also appreciate opportunities to grow professionally, learn new skills, and be part of a workplace 

What is the most stressful part about working at the company?
One of the most stressful parts can be balancing multiple responsibilities during busy times, especially when trying to meet the needs of everyone quickly and efficiently. However, I’ve learned how to stay organized, remain calm under pressure, and work as part of a team to make sure tasks are completed and customers or individuals still receive great service and support.

What is the work environment and culture like at the company?
The work environment and culture at the company seem very team-oriented, supportive, and focused on helping both employees and the people they serve feel valued. A positive workplace culture usually encourages open communication, teamwork, respect, and opportunities for growth. I appreciate environments where employees support one another, work together to solve problems, and create a welcoming atmosphere for customers, clients, and coworkers alike.

Quinnipiac University Polling Institute was my first job. I spent the hours I worked dialing U.S. citizens to interview them on pressing matters in the news. This job taught me how to conduct myself on the phone, how to handle rejection, no matter how aggressive the other party may be. Most importantly this job taught me that not every one is cut out for the position that they are placed in. This particular job had the highest retention rate among university students. I knew that when I applied for the position. I told myself when I applied that I would remain at the job throughout the semester no matter the hardship; and I did. The main reason for the high retention rate was mainly that the job was mundane and tedious. I realized this after the first week, but still I pressed on throughout the semester. The most rewarding part of this job was watching the news and seeing broadcasts from the Quinnipiac Poll and knowing that the work I was doing was being shown around the nation. The interviews I conducted helped Americans get a better sense of what other Americans were thinking about matters in the news. While this job was not intellectually stimulating it did serve a purpose for the greater good, and for that I enjoyed it.

I taught as many as three courses in QU's seminar program, a mandatory three-level course for all students. I engaged the students in a roundtable discussion in every class and made sure all had a chance to express their views openly and without criticism.

One great asset was that my fellow seminar teachers and I met almost daily for small talk and also to exchange ideas on how to present the material. That was the best part of my (and our) time when not in the classroom. Unfortunately, the full-time faculty supervising the seminar levels was almost never available to work with us.

Getting students to participate was sometimes a bit difficult, to say the least. However, getting the shy ones to participate helped them and everyone else in the class.

Was hired as a public safety officer. Was not given uniforms until 3 weeks after being on the job while unused uniforms sat in a closet. I was told I would be a PSO and was hired for that reason only to be told I was lied to by Sgts on multiple shifts and that I was hired as a dispatcher. Typical good ole boys system. 3rd shift supervisor would sleep in dispatch room in the open. Inexperienced children acting PSOs would escalate situations with students. Attempts to organize a union is constantly being cut down by management and supervisors. My training FTO was handled by someone was said to me "you probably know more than I do so good luck". Next FTO spent more time texting her BF than training me. I could go on and on but you've been warned. This could be a good place to work if they fired everyone and started over starting at the top. Lots of promises and delusion going on here they are constantly hiring since anyone with knowledge and experience sees the signs and runs!

*Typical Day-No typical day. You will work 12 hours in some offices, 8:30-5 in others, depending on department. Some departments offer great work life balance. Others do not. Read up prior to coming to determine the work culture of your area.
*Learned how to work with privileged clients. Students and parents come from very affluent backgrounds and have high expectations of staff. Students are very intelligent and ambitious though.
*Management varies depending on which office you work in. Some are great, some not so much.
*Culture is very fast paced. This is much quicker than most higher education institutions. However, most staff excel at their individual role.
*The Long Hours-Not just talking working past 5 PM, but the weekend commitments and sometimes not sleeping and going into work the next day.
*The impact I can make on students.

Quinnipiac University is a small private institution which lacks multi culturalism and awareness for diversity in their staff. Human Resources is very slow and tedious in getting back to potential employees. They are intolerant of applicants with a diverse background. If you are the typical American girl or guy next door your probably a shoe in but only with massive experience, degrees, or if your 50 years of age and above. Human resources does not even have the courtesy to send people replies on their applications or does not give you the time of day to reject you or accept you. They pretty much have you strung on a string from the day you apply to extending to four to six months. They resist follow up calls and follow up from applicants in regards to their applications. Overall they are horrible in their work ethics at human resources and no one says anything about it.

What is the best part of working at the company?
I enjoy the reputation of a world class university and the many colleagues that make working there a joy. They have great benefits and beautiful campuses.

What is the most stressful part about working at the company?
Higher Ed is a moving target so regardless of what university, there is stress. There are department restructurings that occur and these can be unsettling initially. The end goal is continued improvement.

What is the work environment and culture like at the company?
Over all supportive. There is sometimes a lack of transparency which, again, can be unsettling. There are times when issues are not fully or immediately addressed.

What is a typical day like for you at the company?
Busy but rewarding. There is a good degree of flexibility and work is not always 9-5.

Top Job Titles	Average Salary
Administrative assistant 11 salaries reported	$27.24 per hour
Public safety officer 5 salaries reported	$21.40 per hour
Resident director 1 salary reported	$50,000 per year
Groundskeeper 4 salaries reported	$34.27 per hour
Professor 4 salaries reported	$103,250 per year

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