project manager

administrative assistant

field agent

human resources manager

warehouse associate

RTR Services, Inc.

My time at this repossession company provided valuable experience in account management and field coordination, but the position came with significant challenges. I started with a salary of $33,000, which increased to $52,000 over two years. While there was some salary growth, securing raises was difficult and required persistent advocacy. Even minor raises were treated as major accomplishments, which did not align with the scope of responsibilities and workload.

As a Repossession/Field Coordinator, I was responsible for managing 100 to 250 accounts across a region, while overseeing up to three field agents. The role was highly demanding, with heavy expectations and a substantial workload. Management support was often lacking, and when issues arose with accounts—whether due to field agents, administrators, or vendors—coordination efforts were met with micromanagement, even months after an account had been reprocessed or closed.

Additionally, the company occasionally put field agents at risk by directing them to repossess titled assets in states where they did not have the necessary reprocessing licenses, exposing both the agents and the company to legal risks.

Concerns about company culture were also prevalent. Compensation was low, and employees were regularly overworked. When I voiced concerns, management often showed little understanding or support, making it feel as though working two jobs was the normal for people.  Some coworkers contributed to a toxic environment by undermining others behind their backs, all while maintaining a friendly front.

While the position offers opportunities for growth, the work environment and management practices left much to be desired. I would advise caution to anyone considering employment here.



There is a lot of turnover here and it shows. I was looking for a job I could keep for a year or two while I made a life transition. Training started out okay but immediately went south. The trainers basically ignored me and I had to find work to do. Managers would say they would help but then ignore you. I had quickly proven myself capable of doing the job and expected to get a portfolio of equipment to sell, as a professional person would expect. This quickly devolved into me just getting the trainers "busy work" that they had fallen almost a year behind on (most equipment was to sell in 90 days, the trainer had equipment on their portfolio for nearly a year or more). Beyond that alone, it is an incredibly stifling work environment, no windows, no room for creativity, the managers basically do whatever they want (personal errands during the day, etc) and expect the workers to hum and do their work without question. Also, you can't even check your phone at your desk if you get a text from a family member. 90 percent of all portfolio managers have been there less than two years. Do yourself a favor, apply somewhere else. Strikes me as a company that has gotten severely burned by their clients, and then management takes it out on their employees. Yikes.

This is a fast paced and high demanding job, with alot of responsabilities.  If you like to be busy and not twittle your thumbs all day this job is for you.  Must be adaptive and be a great problem solver with a high work ethic.   You are responsable for directing reposessions of commercial equipment and need to make good decisions so that you do not put RTR and its representatives in bad positions.  This takes common sense as well as being knowledgable of state law. This is a familty owned company and it is run as such.  You have direct contact with the CEO which is great if you are tired of the corpoprate grind.  This position is highly rewarding and there is plenty of room for growth if you are a hard and dedicated worker.  The company gives out great Christmas  bonuses and has great holiday parties/events.  They recognize hard work with surprise bonuses and raises as well.  They look to promote within before hiring from outside the company.  I highly recomend working here if you like to work hard and be held accounable for the work performed.

This company was great at first, the people were nice, and the management team was great then the veil was lifted, and the true colors came out. There is favoritism mainly among the men (most are misogynist) because the male ratio is outnumbered and no man in that place can do wrong and if so it is taken as a one off even when it is continuously happening. There is no such thing as an open-door policy in that place because the one person who you are supposed to trust and take the steps to use the proper channels is the queen of the rumor mill and all that you've expressed to them is aired out and you become a target. I could go on and on about this company. My advice if anyone decides to take the job is to be observant, and notate everything especially anything promised. 

This is a place you can build a career. The work is fast-paced but interesting. You won't be bored. Prior job experience is a plus, but not necessary to succeed here. Great training program; you're not just left to figure it out on your own. There is room for advancement as long as you can prove you deserve it.

Good money. Nice bonuses. Lots of free food and goodies. Management actually listens and cares what you have to say. The open-door policy here is a real thing; they mean it and will hear you out. The owners are fair, genuine and want to support you. 10/10 would recommend working here

The management here is the worst management that I’ve ever encountered. They honestly do not care about the employees. I was given one actual day of training and essentially told to figure it out. Parking is so bad that you have to park on city streets and risk getting tickets, which I did twice. When I brought the tickets to the big boss asking if there was anything he could do to help? His response? Park somewhere else, the issue with his response? There is NO WHERE else to park. During my short time here I was also lectured on how to properly staple paper. Please seriously avoid this place. They do not value employees the turn over is so high that they don’t care at all

Work week is two weeks out on the road (with perdiem) and one week home.   Contracts are fair work has dwindled significantly so you are not on the road for a full two weeks which means you have a slight pay cut because you do not get per diem for days you work in the office. Pay is fair for an entry level position it is impossible to be promoted and management does not listen well to criticism from people who have the vast experience in the industry

I absolutely 100% love working for this company the owner is fantastic and has an open door policy

I have been employed at RTR for 7+ years. There is always lots of work to be done. They have good training and make people feel welcome. Due to the fast paced nature of the job and rigid policy/procedures, it's not for everyone. It has pros and cons like every job, but the pros definitely outweigh the cons. Management is always open to discussion and will work with you when you need help. They are also open to hear about things that may need changed/improved upon.  Great place to work.

Fast paced, overworked, understaffed and underpaid environment. Management not good with the exception of a few. Ton of politics and the dress code is a joke. They pick and choose on who they are going to enforce it upon. Upper management plays favorites. Most of the departments have a bonus and it perks however there are those who do not. One of the senior managers snaps easy and belittles the staff. 
Seem to be on the low side of the pay scale. 
Management does provide lunch occasionally and other outings throughout the year. 

Generally supportive coworkers, management is understanding and adaptive. Would recommend entry level positions for those seeking to enter the industry. The company's biggest hindrance is how understaffed it is, including management, though there is progress in resolving this. With the lack of management, there is some struggle with communication. 

Top Job Titles	Average Salary
Project manager 1 salary reported	$60,000 per year
Administrative assistant 4 salaries reported	$19.50 per hour
Field agent 4 salaries reported	$3,750 per month
Human resources manager 4 salaries reported	$64,000 per year
Warehouse associate 2 salaries reported	$25.00 per hour

Working at RTR Services, Inc.: Company Overview and Reviews

RTR Services, Inc.

RTR Services, Inc. Ratings

Popular jobs at RTR Services, Inc.

Salary Satisfaction

Job Seeker Tools

Employer Tools

Browse

Stay Connected